Hearth Record

Dci East Ridge

A dialysis facility in East Ridge, Tennessee 37412

6104 North Mack Smith Rd., East Ridge, Tennessee 37412. (423) 894-8133.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Nov 2, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Nov 19, 2025: a complaint inspection.

3 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Apr 30, 2025: standard inspection3 deficiencies
  • Ic - Wear Gloves/Hand Hygiene

    The inspectors’ words, 221 words

    “IC-WEAR GLOVES/HAND HYGIENE CFR(s): 494.30(a)(1) Wear disposable gloves when caring for the patient or touching the patient’s equipment at the dialysis station. Staff must remove gloves and wash hands between each patient or station. This Standard is not met as evidenced by: 40606 Based on facility policy review, observation and interview, the facility failed to ensure patients, prior to exiting the hemodialysis treatment area, performed disinfection of their hands for 3 of 6 observations. The findings include: Review of the facility policy, “Use of Gloves Including Hand Hygiene,” dated 1/16/2019, revealed “...To provide standard guidance for the use of gloves and hand hygiene in the hemodialysis unit...Hand hygiene will be performed...Before entering and on exiting the patient treatment area.” Observations on 4/28/2025, from 10:30 AM to 12:30 PM, revealed the dialysis treatment area had 16 dialysis treatment stations. Further observation revealed 3 patients had exited their stations after completing their dialysis treatment, weighed and exited the treatment floor without sanitizing their hands. The patients were accompanied by the staff upon their exit, no offer was made by staff to encourage patient hand hygiene. During an interview on 4/30/2025 at 10:45 AM, the interim Clinic Manager confirmed patients were expected to adhere to the facility’s handwashing policy and stated “...Yes...patients were expected to wash their hands prior to exiting the treatment area...””

    Rule V0113. Standard-level.

  • Ic - Transducer Protectors: Not Wetted/Changed

    The inspectors’ words, 462 words

    “IC-TRANSDUCER PROTECTORS-NOT WETTED/CHANGED CFR(s): 494.30(a)(1)(i) Use external venous and arterial pressure transducer filters/protectors for each patient treatment to prevent blood contamination of the dialysis machines’ pressure monitors. If the external transducer protector becomes wet, replace immediately and inspect the protector. If fluid is visible on the side of the transducer protector that faces the machine, have qualified personnel open the machine after the treatment is completed and check for contamination. This includes inspection for possible blood contamination of the internal pressure tubing set and pressure sensing port. If contamination has occurred, the machine must be taken out of service and disinfected using either 1:100 dilution of bleach (300-600 mg/L free chlorine) or a commercially available, EPA-registered tuberculocidal germicide before reuse. Change filters/protectors between each patient treatment, and do not reuse them. Internal transducer filters do not need to be changed routinely between patients. This Standard is not met as evidenced by: 40606 Based on facility policy review, medical record review, observation and interview, the facility failed to ensure the external transducer (a protective barrier from blood contamitation of the dialysis machine) was free of blood for 1 of 8 dialysis machines observed during dialysis treatments for 1 patient (#6) of 16 patients observed. The findings include: Review of facility policy titled, “Intradialytic Patient Assessment and Monitoring,” dated, 9/26/2018, showed “...The dialysis delivery system will be assessed, monitored and documented on at least every 30 minutes for the following...Integrity of the extracorporeal circuit (blood lines which include external transducers)...TMP (Transmembrane pressure-is a value of the difference of the machine calculated data from arterial and venous chamber as it passes through the external transducers)...” Medical record review revealed Patient #6 was admitted to the facility 5/24/2007 with diagnoses including Diabetes and End Stage Renal Disease. During an observation of the treatment area, on 4/28/2022 at 12:05-12:30 PM, showed Patient #6 was seated in station 20 receiving dialysis treatment. During the observation at 12:05 PM, showed the venous transducer was wet with blood. Observation showed Patient Care Technician (PCT) #1 was in the station entering information into the dialysis machine. Continued observation at 12:30 PM, showed Patient#6 was 30 minutes into a 3-hour treatment time. PCT #1 was in the station entering information into the dialysis machine and did not address the wet transducer. Continued observation showed several staff members had entered station #20 to enter information into the dialysis machine, but no staff member changed the wet venous transducer. During an observation on 4/28/2025 at 2:50 PM, at station 20, showed Patient #6’s treatment was completed and the venous transducer remained wet. During an interview on 4/30/2025 at 10:45 AM, the interim Clinic Manager confirmed the wet transducer was to be changed immediately and confirmed the facility staff had not followed the facility policy.”

    Rule V0120. Standard-level.

  • Manage Volume Status

    The inspectors’ words, 652 words

    “POC-MANAGE VOLUME STATUS CFR(s): 494.90(a)(1) The plan of care must address, but not be limited to, the following: (1) Dose of dialysis. The interdisciplinary team must provide the necessary care and services to manage the patient’s volume status; This Standard is not met as evidenced by: 40606 Based on facility policy review, medical record review and interview, the facility failed to address 2 patients’ (Patient #1 and Patient #2) fluid volume status within their plans of care of 5 patients reviewed for fluid and blood pressure management. The findings include: Review of the facility policy, “Patient Assessment And Patient Plan of Care,” revised 3/2022, showed “...PURPOSE...To establish an individualized, comprehensive plan of care that addresses the patient’s needs...Assessment criteria...The patient’s comprehensive assessment must include at a minimum...Evaluation of the appropriateness of the dialysis prescription, blood pressure, and fluid management needs...The plan of care must...specify services necessary to address the patient’s needs...include measurable and expected outcomes...” Review of the facility policy, “Post-Treatment Assessment,” dated 9/26/2018, showed “...Routine post treatment assessment will include but not limited to...Respiratory status...Cardiac status...Dry weight...Assessment of vital signs...Any vital sign or assessment...abnormality will be reported to Physician...” Patient #1 was admitted to the facility on 4/19/2022 with diagnoses including Type II Diabetes and End Stage Renal Disease. Review of Patient #1’s Hemodialysis Treatment Sheets dated 4/4/2025-4/25/2025, showed the prescribed estimated dry weight (EDW) was 52.0 kilograms (1 kilogram = 2.2 pounds). Review showed Patient #1’s weight pre-dialysis was 4 to 9 kilograms greater than the physician prescribed EDW for 8 of 9 treatments reviewed. Continued review showed Patient #1’s post dialysis weight on 4/4/2025 was 53.6 kg (kilograms), the closest post dialysis weight to the EDW reviewed for the time frame. On 4/4/2025, the patient left the clinic 1.6 kg heavier than the EDW. Review showed after each of the 9 dialysis treatments, Patient #1’s post weight was between 1.6 kgs and 5.7 kgs (or 12.5 pounds) over the prescribed dry weight with no documentation of Patient #1’s fluid status communicated to the physician. Review of Patient #1’s care plan dated 2/28/2025, showed limited documentation of interventions developed by the IDT team to address Patient #1’s excessive fluid gains between dialysis treatments. No documentation of the avenues explored by the IDT team to curb Patient #1’s excessive fluid gains and return to the prescribed EDW was added to the care plan. Patient #2 was admitted to the facility on 7/19/2020 with diagnoses including End Stage Renal Disease and Type II Diabetes. Review of Patient #2’s Hemodialysis Treatment Sheets dated 4/7/2025-4/25/2025 showed Patient #2’s EDW was 51.5 kilograms. Patient #2’s weight pre-dialysis was 3.8-6.2 kilograms (the goal is to gain 3 kgs or less between treatments) greater than the physician prescribed EDW for 8 of 9 treatments reviewed. Patient #2’s post dialysis weights from 4/7/2025-4/25/2025 ranged from 1.9 kg to 4.5 kg (9.9 pounds) over the prescribed EDW of 51.5 kg. Review of the treatment sheets showed Patient #2 left the clinic consistently heavier than the prescribed EDW. No documentation of Patient #2’s fluid status was communicated to the physician about being 1.9-4.5 kgs above the EDW. Review of Patient #2’s care plan dated 2/28/2025 showed no documented problem or action steps to indicate Patient #2 had excessive fluid gains between dialysis treatments. During an interview on 4/30/2025 at 10:30 AM, the Medical Director (MD) confirmed he was aware Patient #1 had excessive fluid gains between dialysis treatments. The MD confirmed Patient #1’s care plan did not identify and implement actions to aid in improvement of Patient #1’s fluid management. The MD confirmed Patient #2 had ongoing problems with excessive fluid during and between dialysis treatments and Patient #2’s care plan did not indicate Patient #2 had a fluid volume problem. During an interview on 4/30/2025 the interim Clinical Manager stated it is the Interdisciplinary Teams responsibility to implement appropriate care plan interventions to meet the needs of each patient.”

    Rule V0543. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Nov 19, 2025Complaint inspectionNo deficiencies cited
Apr 30, 2025Standard inspection3 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Oct 1, 1980.
  • Run as a non-profit.
  • No deficiency on record in the last three years.
  • Chain: Dialysis Clinic, Inc.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 16 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Dialysis Clinic, Inc. chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 53 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 11 dialysis facilities CMS lists in Hamilton County, 11 have a star rating from CMS: 2 rated 5 of 5, 2 rated 4 of 5, 6 rated 3 of 5, 1 rated 2 of 5.
  • CMS rates this one 3 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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