Hearth Record

Atlantis Fajardo

A dialysis facility in Fajardo, Puerto Rico 00738

410 Ave General Valero Ste 101, Torre San Pablo Del Este, Fajardo, Puerto Rico 00738. (787) 292-7979.

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 9 deficiencies in 1 month of the last 36. Last cited Feb 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Feb 15, 2024: a standard inspection.

9 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

9 deficiencies in 1 month of the last 36. Last cited Feb 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

9 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Feb 15, 2024: standard inspection9 deficiencies
  • Local, State, Tribal Collaboration Process

    The inspectors’ words, 272 words

    “Local, State, Tribal Collaboration Process CFR(s): §403.748(a)(4), §416.54(a)(4), §418.113(a)(4), §441.184(a)(4), §460.84(a)(4), §482.15(a)(4), §483.73(a)(4), §483.475(a)(4), §484.102(a)(4), §485.68(a)(4), §485.542(a)(4), §485.625(a)(4), §485.727(a)(5), §485.920(a)(4), §486.360(a)(4), §491.12(a)(4), §494.62(a)(4) [(a) Emergency Plan. The [facility] must develop and maintain an emergency preparedness plan that must be reviewed, and updated at least every 2 years [annually for LTC facilities]. The plan must do the following:] (4) Include a process for cooperation and collaboration with local, tribal, regional, State, and Federal emergency preparedness officials’ efforts to maintain an integrated response during a disaster or emergency situation. * * [For ESRD facilities only at §494.62(a)(4)]: (4) Include a process for cooperation and collaboration with local, tribal, regional, State, and Federal emergency preparedness officials’ efforts to maintain an integrated response during a disaster or emergency situation. The dialysis facility must contact the local emergency preparedness agency at least annually to confirm that the agency is aware of the dialysis facility’s needs in the event of an emergency. This Standard is not met as evidenced by: 47384 Based upon an Emergency Preparedness Program (EPP) survey performed on 02/14/2024 at 8:30 AM through 4:00 AM, to evaluate emergency preparedness requirements, it was determined that the facility failed to include a process for cooperation and collaboration with local, tribal, regional, State and Federal emergency preparedness officials’ effort to maintain an integrated response during disasters or emergency situation. Findings include: During the review of the facilities Emergency Preparedness Program with the Acting Manager (employee #1) on 02/14/2024 at 9:30 AM it was noted that the facility failed to include a process for cooperation and collaboration with local, tribal, regional, State and Federal emergency preparedness officials as required.”

    Rule E0009. Standard-level.

  • Ic - Sanitary Environment

    The inspectors’ words, 352 words

    “IC-SANITARY ENVIRONMENT CFR(s): 494.30 The dialysis facility must provide and monitor a sanitary environment to minimize the transmission of infectious agents within and between the unit and any adjacent hospital or other public areas. This Standard is not met as evidenced by: 17959 Based on observations made of the treatment area, isolation room, review of policies and procedures, staff interview and credential files reviewed, it was determined that the facility failed to monitor the environment to ensure that it is sanitary to reduce possible transmission of infectious agents related to the treatment area, mold on patient treatment chairs, dust on different areas of the acoustics, dust and dirty patient scale and patient’s bags located directly on the floor which can affect 79 out of 79 patients receiving treatment at the facility. Findings include: 1. The following was observed on 02/13/2024 from 9:30 AM till 11:55 AM: a. During the observation performed on 02/13/2024 at 10:30 AM on different areas of the treatment area it was observed accumulation of black dust on the acoustics and air conditioning plastic vents on patient stations #13 through #19. b. On 02/13/2024 at 9:30 AM a deteriorated patient scale with dust, dirty and mold was observed. c. On 02/13/2024 from 9:30 AM till 11:55 AM, it was observed mold on the footrest of the patient treatment chairs located on the stations #7, #10, #11, #12, #13, #22, #23 and #24. d. On 02/13/2024 on second shift during connection it was observed at 11:10 AM through 11:30 AM on stations #6, #9, #11, #20, when the patients enter the treatment unit they place their personnel bags on the floor when performing the hand washing, then go to the hemodialysis treatment station with the bags, suitcase and old personal bags and then place them over the treatment chair hand rest or directly on the floor and place small bags on the treatment chair hand rest. This practice constitutes a high infection risk and cross contamination. The facility’s Vice President Clinical Operations-VPO (employee #5) stated in an interview that the facility has a designated area for the patients’ personnel bags.”

    Rule V0111. Standard-level.

  • Ic - Sinks Available

    The inspectors’ words, 141 words

    “IC-SINKS AVAILABLE CFR(s): 494.30(a)(1)(i) A sufficient number of sinks with warm water and soap should be available to facilitate hand washing. This Standard is not met as evidenced by: 47384 Based on a ESRD Core recertification survey, observations, interview with the Regional Technician (employee #2), and review of policies/procedures on 02/14/24 from 9:00 AM thru 4:00PM, it was determined that the facility failed to have sinks plumbed with both hot and cold water; if the flow of water is started through motion detection, adjustments to the system must assure that warm water is available to encourage staff to wash their hands. This could affect all patients and employees. Findings include: 6 of 6 hand wash stations inside the unit were tested and no hot water came out of faucet, the motion sensor did not allow suficient time for water to heat.”

    Rule V0114. Standard-level.

  • Ic - Clean/Dirty Areas, Med Prep Area, No Common Med Carts

    The inspectors’ words, 225 words

    “IC-CLEAN/DIRTY;MED PREP AREA;NO COMMON CARTS CFR(s): 494.30(a)(1)(i) Clean areas should be clearly designated for the preparation, handling and storage of medications and unused supplies and equipment. Clean areas should be clearly separated from contaminated areas where used supplies and equipment are handled. Do not handle and store medications or clean supplies in the same or an adjacent area to that where used equipment or blood samples are handled. When multiple dose medication vials are used (including vials containing diluents), prepare individual patient doses in a clean (centralized) area away from dialysis stations and deliver separately to each patient. Do not carry multiple dose medication vials from station to station. Do not use common medication carts to deliver medications to patients. If trays are used to deliver medications to individual patients, they must be cleaned between patients. This Standard is not met as evidenced by: 47384 Based on a ESRD Core recertification survey, observations, interview with the Regional Technician (employee #2), and review of policies/procedures on 02/14/24 from 9:00 AM thru 4:00PM, it was determined that the facility failed to have clean areas clearly separated from contaminated areas. Findings include: During the observation of the dialysis unit, a hand washing station was seen next to a disposal station. This can make it easier for material to be discarded to contaminate the clean area and cause cross-contamination.”

    Rule V0117. Standard-level.

  • Bacteriology Of Water-Maximum And Action Levels

    The inspectors’ words, 198 words

    “BACT OF H20-MAXIMUM & ACTION LEVELS CFR(s): 494.40(a) 4.1.2 Bacteriology of water: max & action levels Product water used to prepare dialysate or concentrates from powder at a dialysis facility, or to process dialyzers for reuse, shall contain a total viable microbial count lower than 200 CFU/mL and an endotoxin concentration lower than 2 EU/mL The action level for the total viable microbial count in the product water shall be 50 CFU/mL, and the action level for the endotoxin concentration shall be 1 EU/mL. If those action levels are observed in the product water, corrective measures shall promptly be taken to reduce the levels. This Standard is not met as evidenced by: 47384 Based on a ESRD Core recertification survey, observations, interview with the Regional Technician (employee #2), and review of policies/procedures for water traetment on 02/14/24 from 9:00 AM thru 4:00PM, it was determined that the facility failed to mantain a recommended maximum concentration bacteria in the water used to prepare dialysate. Findings include: During the review of documents from the water treatment area, it was observed that for the month of February an endotoxin metric was identified that is not in accordance with the established parameters.”

    Rule V0178. Standard-level.

  • Carbon Adsorption - Monitoring, Testing Frequency

    The inspectors’ words, 298 words

    “CARBON ADSORP-MONITOR, TEST FREQUENCY CFR(s): 494.40(a) 6.2.5 Carbon adsorption: monitoring, testing freq Testing for free chlorine, chloramine, or total chlorine should be performed at the beginning of each treatment day prior to patients initiating treatment and again prior to the beginning of each patient shift. If there are no set patient shifts, testing should be performed approximately every 4 hours. Results of monitoring of free chlorine, chloramine, or total chlorine should be recorded in a log sheet. Testing for free chlorine, chloramine, or total chlorine can be accomplished using the N.N-diethyl-p-phenylene-diamine (DPD) based test kits or dip-and-read test strips. On-line monitors can be used to measure chloramine concentrations. Whichever test system is used, it must have sufficient sensitivity and specificity to resolve the maximum levels described in [AAMI] 4.1.1 (Table 1) [which is a maximum level of 0.1 mg/L]. Samples should be drawn when the system has been operating for at least 15 minutes. The analysis should be performed on-site, since chloramine levels will decrease if the sample is not assayed promptly. This Standard is not met as evidenced by: 47384 Based on a ESRD Core recertification survey, observations, interview with the Regional Technician (employee #2), and review of policies/procedures on 02/14/24 at 1:45 PM, it was determined that the facility failed to cunduct a correct and acurate chlorine testing procedure. Findings include: During the observation of chlorine testing procedure performed by (RN #3) it was observed that the nurse came into contact with a marking attached to the water intake when taking the sample. This may allow dust particles and other materials to come into contact with the sample and affect the test. It was also observed that the technique of moving the strip to take a reading was not adequate and may also affect the reading.”

    Rule V0196. Standard-level.

  • Dialysate Proportioning - Monitor Ph/Conductivity

    The inspectors’ words, 314 words

    “DIALYS PROPORT-MONITOR PH/CONDUCTIVITY CFR(s): 494.40(a) 5.6 Dialysate proportioning: monitor pH/conductivity It is necessary for the operator to follow the manufacturer’s instructions regarding dialysate conductivity and to measure approximate pH with an independent method before starting the treatment of the next patient. This Standard is not met as evidenced by: 15884 Based on a ESRD Core recertification survey, observations, interview with the interim clinical manager (employee #2), and review of policies/procedures, it was determined that the facility failed to ensure that 1 out of 4 nursing personnel (RN#3) follow policies and procedures when checking pH of water used for dialysis, before starting the treatment on a patient. Findings include: Review on 02/14/2024 at 2:30 PM of the facility’s policy #15.43 Dialysate pH Testing and Conductivity last update on 03/31/2017and on 03/15/2023. Policy clearly stated on the procedures that to test pH personnel must fill the Osmometer’s “ Plunger “ with dialysate from the machine’s sleeve and dip the test strip to be tested and move back and forth for one second. That remove the strip and shake the excess liquid; and after 10 seconds compare the strip to the color chart on the bottle. 1.The following was observed while personnel were preparing hemodialysis machines for the second shift on 02/13/2024 from 10:00 AM till 11:55 AM: a. The register nurse (RN#3) is observed, performing the pH and conductivity test at the hemodialysis machine located at station #25. To perform the pH test on this machine, RN#3 pour the dialysate directly from the machine dialysate sleeve to the PH test strip. She let the pH test strip to absorb the liquid and then made the lecture of pH results. b. Facility assistant clinical manager (employee #2), stated in an interview on 02/14/2024 at 3:00 PM that nursing personnel must perform pH test accordingly with policies and procedures to ensure that solutions correspond to physician’s prescribed dialysate.”

    Rule V0250. Standard-level.

  • Pe - Equipment Maintenance - Manufacturer’S Dfu

    The inspectors’ words, 236 words

    “PE-EQUIPMENT MAINTENANCE-MANUFACTURER’S DFU CFR(s): 494.60(b) The dialysis facility must implement and maintain a program to ensure that all equipment (including emergency equipment, dialysis machines and equipment, and the water treatment system) are maintained and operated in accordance with the manufacturer’s recommendations. This Standard is not met as evidenced by: 47384 Based on a ESRD Core recertification survey, observations, interview with the Regional Technician (employee #2), and review of policies/procedures on 02/14/24 from 9:00 AM thru 4:00PM, it was determined that the facility failed to maintain a program to ensure that all equipment are maintained and operated in accordance with the manufacturer’s recommendations. Findings include: 1. 13 of 27 in dialysis unit were observed with rust in some of their components. When identified a closer observation was performed and dust and scum was also noticed in core components of the dialysis machines. 2. 1 of 3 UV lights were found inoperative. It was also observed that the sticky sheet had many flying insects. 3. Excessive dust was found in the counters behind the patients’ chairs. 4. Signs of humidity and fungi were observed on the acoustic tiles near the air conditioning system outlet vents (20 of 30). 5. Exposure to moisture was observed on the gypsum board wall caused by water contact under the sink located next to the patient bathroom of the unit. 6. Softener tank was observed dripping at the top in the seal area.”

    Rule V0403. Standard-level.

  • Pe-Fire Safety-Life Safety Code

    The inspectors’ words, 228 words

    “PE-FIRE SAFETY-LIFE SAFETY CODE CFR(s): 494.60(e)(1) (1) Except as provided in paragraph (d)(2) of this section, dialysis facilities that do not provide one or more exits to the outside at grade level from the patient treatment area level must comply with provisions of the Life Safety Code (NFPA 101 and its Tentative Interim Amendments TIA 12-1, TIA 12-2, TIA 12-3, and TIA 12-4) applicable to Ambulatory Health Care Occupancies, regardless of the number of patients served. This Standard is not met as evidenced by: 47384 Based on a ESRD Core recertification survey, observations, interview with the Regional Technician (employee #2), and review of policies/procedures on 02/14/24 from 9:00 AM thru 4:00 PM, it was determined that the facility failed to comply with related provisions of the safety. This could affect all patients and employees. Findings include: 1. During observation tourof the unit a medical screen, trash can and a sitting stool were observed blocking a fire stinguisher next to station #18. 2. During observation tour of the unit three walkers were observed obstructing the free passage to the emergency exit that leads to the waiting area. 3. Patients were observed on a stretcher in the waiting area to be admitted to the unit, the paramedics were in front of the emergency exits of the administrative area which would make it difficult for free passage out of the building.”

    Rule V0417. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Feb 15, 2024Standard inspection9 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Apr 22, 1998.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Atlantis Healthcare Group.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 28 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • In CMS’s survey, patients rate its staff 2 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Atlantis Healthcare Group chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 1 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
  • Patients rate it 4 of 5 in CMS’s survey of in-center hemodialysis patients (42 interviews, Oct 18, 2024 to Jul 11, 2025): 62% rated the facility 9 or 10 out of 10.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 51 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 54 of 5

How does it compare nearby?

  • No other dialysis facility CMS lists is in Fajardo.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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