Hearth Record

Davita Willow Lakes Dialysis

A dialysis facility in Willow Street, Pennsylvania 17584

226 Willow Valley Lakes Drive, Willow Street, Pennsylvania 17584. (717) 947-3556.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Nov 2, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Dec 2023. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Dec 7, 2023: a standard inspection.

2 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Dec 2023. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Dec 7, 2023: standard inspection2 deficiencies
  • Esrd Patient Orientation Training

    The inspectors’ words, 220 words

    “ESRD Patient Orientation Training CFR(s): The dialysis facility must provide appropriate orientation and training to patients, including the areas specified in paragraph (d)(1) of this section. This Standard is not met as evidenced by: 47219 Based on review of medical records (MRs), agency policy review, and interview with facility administrator, agency failed to maintain documentation of completed emergency preparedness (EP) fire safety quarterly patient education in three (3) out of eight (8) medical records reviewed (MR #6-8). Findings include: Review conducted on December 6, 2023, at approximately 9:00 AM to 3:00 PM, of medical records revealed: MR#6 soc 11/17/22, no documentation of EP Fire Safety Preparedness training for 2023 quarters 1 and 3. MR#7 soc 7/29/20, no documentation of annual emergency training for 2021; no documentation of EP Fire Safety Preparedness training for 2021 quarter 1, 2022 quarters 1 and 3, and 2023 quarters 1 and 3. MR#8 soc 7/27/22, no documentation of EP Fire Safety Preparedness training for 2023 quarters 1 and 3. Review conducted on December 7, 2023, at approximately 1:00 PM, of agency policy “4-07-01 Facility Emergency Management Plan (ICD, HOME) pages 25-28 of 38, b. Patients: ... ii. Quarterly 1. Fire Safety Preparedness. ... v. Document training on applicable forms.” Interview conducted on December 7, 2023, at approximately 1:30 PM, with facility administrator confirmed above findings.”

    Rule E0040. Standard-level.

  • Compliance With Fed/State/Local Laws

    The inspectors’ words, 476 words

    “COMPLIANCE WITH FED/STATE/LOCAL LAWS CFR(s): 494.20 The facility and its staff must operate and furnish services in compliance with applicable Federal, State, and local laws and regulations pertaining to licensure and any other relevant health and safety requirements. This Standard is not met as evidenced by: 47219 Based on a review of Centers for Disease Control (CDC) guidelines, agency personnel files (PFs) and policy, and interview with agency administrator, it was determined the agency failed to ensure direct care workers, prior to patient contact, that the individual had been screened for and was free from active mycobacterium tuberculosis (TB) for two (2) of three (3) PFs reviewed (PF1, PF3). Findings Included: Review conducted on December 4, 2023, at approximately 1 PM, of personnel files (PFs) revealed: PF#1 date of hire (doh) 12/27/22, #1 tuberculin skin test (TST) negative test result; #2 TST never completed. PF#3 doh 3/22/23, no TSTs performed. Review conducted on December 4, 2023, at approximately 1:30 PM, of CDC Guidelines for Preventing the Transmission of Mycobacterium tuberculosis in Health-Care Settings, 2005 revealed: “...Baseline testing for M. Tuberculosis infection is recommended for all newly hired health care workers [HCWs]...If TST [tuberculin skin testing] is used for baseline testing, two-step testing is recommended for HCWs whose initial TST results are negative...If the first-step TST result is negative, the second-step TST should be administered 1--3 weeks after the first TST result was read...A second TST is not needed if the HCW has a documented TST result from any time during the previous 12 months. If a newly employed HCW has had a documented negative TST result within the previous 12 months, a single TST can be administered in the new setting...This additional TST represents the second stage of the two-step testing... .” *Baseline (preplacement) screening and testing, in addition to the IGRA (interferon-gamma release assay) or TST, shall include a symptom screen questionnaire and an individual TB risk assessment. Serial screening and testing not routinely recommended. Annual TB education is recommended. (CDC/MMWR/May 17, 2019/Vol. 68/No. 19). Review conducted on December 4, 2023, at approximately 1:35 PM, of agency policy 4-06-05 Tuberculosis Monitoring and Follow-up revealed: “Baseline new hire requirements for all new teammates ... will complete the following: 3c. Testing options (any one of the following): If exemption criteria for TST is not met, the following testing options are available: Baseline TST using a two step Purified Protein Derivative (PPD) Mantoux test (a *second TST repeated one to three weeks after the first if the initial test is negative). Test results will be recorded on the Teammate Health Monitoring Record.” Interview conducted on December 4, 2023, at approximately 1:45 PM, with agency administrator revealed confirmation of the above findings. Administrator immediately contacted PF#3 and performed TST #1 on 12/4/23. PF#3 #1 TST result was read on 12/6/23 Negative. TST #2 will be performed in 2-3 weeks.”

    Rule V0101. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Dec 7, 2023Standard inspection2 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Nov 17, 2020.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: DaVita.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 13 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • In CMS’s survey, patients rate its staff 5 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the DaVita chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 4 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
  • Patients rate it 5 of 5 in CMS’s survey of in-center hemodialysis patients (38 interviews, Oct 18, 2024 to Jul 11, 2025): 92% rated the facility 9 or 10 out of 10.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 54 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 55 of 5

How does it compare nearby?

  • Of the 7 dialysis facilities CMS lists in Lancaster County, 7 have a star rating from CMS: 2 rated 5 of 5, 2 rated 4 of 5, 3 rated 3 of 5.
  • CMS rates this one 4 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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