Hearth Record

Davita Westtown Dialysis

A dialysis facility in West Chester, Pennsylvania 19382

105 Westtown Road, West Chester, Pennsylvania 19382. (610) 701-2492.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 5 deficiencies in 2 months of the last 36. Last cited Sep 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Sep 19, 2024: a standard inspection.

5 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

5 deficiencies in 2 months of the last 36. Last cited Sep 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Sep 19, 2024: standard inspection3 deficiencies
  • Ic - Catheters; General

    The inspectors’ words, 329 words

    “IC-CATHETERS:GENERAL CFR(s): 494.30(c)(2) (2) The “Guidelines for the Prevention of Intravascular Catheter-Related Infections” entitled “Recommendations for Placement of Intravascular Catheters in Adults and Children” parts I - IV; and “Central Venous Catheters, Including PICCs, Hemodialysis, and Pulmonary Artery Catheters in Adult and Pediatric Patients,” Morbidity and Mortality Weekly Report, volume 51 number RR-10, pages 16 through 18, August 9, 2002. The Director of the Federal Register approves this incorporation by reference in accordance with 5 U.S.C. 552(a) and 1 CFR Part 51. This publication is available for inspection as the CMS Information Resource Center, 7500 Security Boulevard, Central Building, Baltimore, MD or at the National Archives and Records Administration (NARA). Copies may be obtained at the CMS Information Resource Center. For information on the availability of this material at NARA, call 202-741-6030, or go to: http://www.archives.gov/federal_register/code_of_regulations/ibr_locations.html This Standard is not met as evidenced by: 34009 Based on observations, policy and procedure review, and an interview with the ESRD administrator, it was determined the ESRD failed to ensure the Patient Care Technician (PCT #1) to change gloves and perform hand hygiene during for Central Venous Catheter (CVC) exit site care for one (1) of two (2) central venous catheter exit site care observations observed. ( Observation #1). Findings include: Review of policy Central Venous Catheter (CVC) Care Procedure on September 19 at approximately 11:00 am states “ 4. remove old dressing and discard...7. remove gloves and discard. Perform hand hygiene per procedure and re-glove...8...clean exit site...10. Remove gloves and discard, perform hand hygiene per procedure and re-glove.....” Observation #1, on 9/17/2024 at approximately 11:00 AM, PCT #1 was observed at Station #17, removing the old CVC dressing, without changing gloves and performing hand hygiene after performing the task, then cleansing CVC exit site, again without changing gloves and performing hand hygiene after performing the task, and placing a new dressing on the CVC exit site. An interview with the facility administrator on 9/19/2024 at approximately12:00 pm confirmed the above findings.”

    Rule V0146. Standard-level.

  • Pe - Equipment Maintenance - Manufacturer’S Dfu

    The inspectors’ words, 313 words

    “PE-EQUIPMENT MAINTENANCE-MANUFACTURER’S DFU CFR(s): 494.60(b) The dialysis facility must implement and maintain a program to ensure that all equipment (including emergency equipment, dialysis machines and equipment, and the water treatment system) are maintained and operated in accordance with the manufacturer’s recommendations. This Standard is not met as evidenced by: 34009 Based on observation and interview with Registered Nurse #1, it was determined the clinic failed to ensure documentation of preventative maintenance for ancillary equipment for 2023 for eleven (11) out of eleven (11) pieces of Ancillary Equipment used in the dialysis den located within Skilled Nursing facility (SNF#1) (Ancillary Equipment #1-Ancillary Equipment #11). Findings include: Observations were conducted at the following skilled nursing facility (SNF) dialysis treatment den on 9/18/2024: SNF #1, Skilled Nursing & Rehab Pottstown, 724 N Charlotte St, Pottstown, PA 19464 Ancillary Equipment Observations of Dialysis Den #1 were conducted on 9/18/2024 from 11:00 AM-11:30 AM, revealing the following: Ancillary Equipment #1, a Laboratory Centrifuge, contained a sticker reading “ Maintenance Due October 2023”. Ancillary Equipment #2, a Scale, contained a sticker reading “ Maintenance Due October 2023”. Ancillary Equipment #3, a Hoyer Lift, contained a sticker reading “ Maintenance Due October 2023”. Ancillary Equipment #4, a Automated External Defibrillator, contained a sticker reading “ Maintenance Due October 2023”. Ancillary Equipment #5, a Suction Machine, contained a sticker reading “ Maintenance Due October 2023”. Ancillary Equipment #6, a Medication Fridge, contained a sticker reading “ Maintenance Due October 2023”. Ancillary Equipment #7, a Biohazard Waste Fridge, contained a sticker reading “ Maintenance Due October 2023”. Ancillary Equipment #8-Ancillary Equipment #11, Oxygen Concentrators, all contained a sticker reading “ Maintenance Due October 2023”. There was no available documentation present in the Dialysis Den to show Ancillary Equipment #1-Ancillary Equipment #11 received preventative maintenance for 2023. An interview on 9/18/2024 with Registered Nurse #1 at approximately 12:00 PM confirmed the above findings.”

    Rule V0403. Standard-level.

  • Manage Volume Status

    The inspectors’ words, 663 words

    “POC-MANAGE VOLUME STATUS CFR(s): 494.90(a)(1) The plan of care must address, but not be limited to, the following: (1) Dose of dialysis. The interdisciplinary team must provide the necessary care and services to manage the patient’s volume status; This Standard is not met as evidenced by: 37972 Based on review of facility policies, clinical records (CR), and interview with facility staff, the facility failed to assess and manage patient’s blood pressure needs according to facility policy for four (4) of six (6) in-center hemodialysis CR reviewed (CR #1, 6, 7, and 9). Findings Included: Review of facility policy #1-03-08 titled “Pre-Intra-Post Treatment Data Collection, Monitoring and Nursing Assessment” on September 17, 2024, at approximately 3:30 P.M. stated, “Intradialytic Data Collection/Assessment... 11. Abnormal findings or findings outside any patient specific physician ordered parameters will be reported to the licensed nurse immediately... The licensed nurse will use his/her clinical judgement based on individual patient needs to be determined if any clinical interventions are necessary...” “Abnormal Findings: Blood Pressure- Intradialytic: Systolic greater than 180 mm/Hg or less than 90 mm/Hg. Diastolic greater than or equal to 100 mm/Hg or less than 50 mm/Hg.” Review of CR conducted on September 16, 2024, from approximately 11:15 A.M. to 3:00 P.M. and September 17, 2024, from approximately 9:00 A.M. to 3:00 P.M. revealed the following: CR #1, admission date July 16, 2024. The hemodialysis flow sheet dated September 3, 2024, contained documentation of a blood pressure reading of 161/11 at 12:32 P.M., 160/102 at 1:02 P.M., and 183/150 at 2:32 P.M. The hemodialysis flow sheet dated September 10, 2024, contained documentation of a blood pressure reading of 158/101 at 11:24 A.M. The hemodialysis flow sheet dated September 12, 2024, contained documentation of a blood pressure reading of 178/122 at 2:01 P.M. There was no documentation that the Registered Nurse (RN) was notified of the elevated blood pressure readings. CR #6, admission date December 7, 2021. The hemodialysis flow sheet dated September 10, 2024, contained documentation of a blood pressure reading of 156/105 at 10:22 A.M., 192/171 at 10:21 A.M. and 131/103 at 1:31 P.M. There was no documentation that the RN was notified of the elevated blood pressure readings. CR #7, admission date November 18, 2023. The hemodialysis flow sheet dated September 3, 2024, contained documentation of a blood pressure reading of 178/157 at 6:46 A.M., 176/104 at 7:02 A.M., 166/101 at 8:02 A.M., and 174/100 at 10:32 A.M. The hemodialysis flow sheet dated September 5, 2024, contained documentation of a blood pressure reading of 172/103 at 7:32 A.M. The hemodialysis flow sheet dated September 10, 2024, contained documentation of a blood pressure reading of 178/102 at 6:44 A.M., 169/102 at 7:01 A.M., and 175/131 at 9:31 A.M. There was no documentation that the RN was notified of the elevated blood pressure readings. CR #9, admission date July 1, 2024. The hemodialysis flow sheet dated September 4, 2024, contained documentation of a blood pressure reading of 183/110 at 7:18 A.M., 183/116 at 7:31 A.M., 176/109 at 8:01 A.M., and 175/103 at 8:31 A.M. The hemodialysis flow sheet dated September 9, 2024, contained documentation of a blood pressure reading of 178/111 at 6:20 A.M., 183/113 at 6:21 A.M., and 189/110 at 6:51 A.M. The hemodialysis flow sheet dated September 11, 2024, contained documentation of a blood pressure reading of 175/109 at 6:36 A.M., 182/108 at 6:41 A.M., 175/108 at 7:01 A.M., 171/105 at 7:31 A.M. and 160/107 at 8:03 A.M. The hemodialysis flow sheet dated September 13, 2024, contained documentation of a blood pressure reading of 179/103 at 6:55 A.M., 217/121 at 7:01 A.M., 185/115 at 7:02 A.M., 181/112 at 7:31 A.M., 171/106 at 8:01 A.M., 165/105 at 8:31 A.M., 186/107 at 9:01 A.M., 154/102 at 10:01 A.M., 171/107 at 10:31 A.M., and 152/101 at 11:14 A.M. There was no documentation that the RN was notified of the elevated blood pressure readings. An interview with the Facility Administrator on September 17, 2024, at approximately 3:45 P.M. confirmed the above findings.”

    Rule V0543. Standard-level.

Aug 20, 2024: complaint inspection2 deficiencies
  • Pe - Safe, Functional, Comfortable Environment

    The inspectors’ words, 573 words

    “PE-SAFE/FUNCTIONAL/COMFORTABLE ENVIRONMENT CFR(s): 494.60 The dialysis facility must be designed, constructed, equipped, and maintained to provide dialysis patients, staff, and the public a safe, functional, and comfortable treatment environment. This Standard is not met as evidenced by: 43085 Based on observations, review of facility policies, communication documentation, and interviews with staff and patient, it was determined that the facility failed to provide a safe, functional, and comfortable treatment environment for patients and staff. Findings Include: Reviewed DaVita ’ s physical environment policy on 8/20/2024 at 9:45AM. Policy: 8-04-01 titled, “ Physical Environment “ states, “ Purpose: To provide guidance on the physical environment of dialysis facility and treatment area. Policy: 1. The dialysis facility will be designed, constructed, equipped, and maintained to provide dialysis patients, teammates, and the public a safe, functional, and comfortable treatment environment. 2. The building in which dialysis services are furnished will be constructed and maintained for the safety of the patients, the teammates and the public ...6. The dialysis facility will take reasonable steps to: Maintain a comfortable temperature within the facility ...10 ...Supplies are stored as to minimize deterioration, contamination or breakage ... “ Observations of the dialysis den located in a skilled nursing facility was conducted on 8/9/24 at approximately 9:40 AM/ The following was observed: This surveyor immediately felt the warmth of the room, and about 15 minutes after being in the room, this surveyor began to sweat and feel uncomfortable. Interviews with staff and patient #1 on 8/9/2024 between 10:12AM and 1:00PM, confirmed that the temperature in the den has been very hot for several months, and that conditions have not improved. The RN reported that the temperature in the den has been hot “ all summer “ , and that two (2) staff members were constantly complaining about the heat and were “ visibly “ exhibiting signs of diaphoresis. The RN stated that they (dialysis den staff) asked the SNF to install a thermostat in the dialysis den to keep track of the rising temperatures, but a thermostat “ was never installed “ . Therefore, the Regional Operations Manager (ROM) provided portable thermometers to be placed throughout the dialysis den (1 on the wall in the medication area, the nurse ’ s station, storage room, and on 1 of the steel storage racks where the dialysate jugs are kept). The RN stated that on Friday (8/2/2024), the portable thermometer in the dialysis den read 92 degrees Fahrenheit, and on Monday (8/5/2024) it read 90 degrees Fahrenheit. During an interview with the Regional Operations Manager (ROM) on 8/9/2024 at 1:06 PM the Regional Operations Manager (ROM) for the dialysis provider was asked if there was a standard temperature that must be maintained in the dialysis den. The ROM stated, “We like to keep the dialysis den at around 75 - 78 degrees Fahrenheit to ensure it is comfortable and our supplies, machines, and ROs (portable water machines) are working to the best of their abilities. “ The ROM also stated, “ For the supplies, we maintain based on what the supplies requirements are, mainly the acid. The acid has storage requirements on the label which we ensure to maintain. “ Label requirements were not reviewed. The ROM stated that it has been “ extremely difficult “ getting updates about repairs for the air conditioning (AC) from the skilled nursing facility. Interview with the Regional Operations Director on 8/9/2024 at 1:10PM confirmed the above findings.”

    Rule V0401. Standard-level. From a complaint.

  • Pe - Comfortable Temperature

    The inspectors’ words, 575 words

    “PE-COMFORTABLE TEMPERATURE CFR(s): 494.60(c)(2) The dialysis facility must: (i) Maintain a comfortable temperature within the facility; and (ii) Make reasonable accommodations for the patients who are not comfortable at this temperature. This Standard is not met as evidenced by: 43085 Based on observations, review of facility policies, communication documentation, and interviews with staff and patient, it was determined that the facility failed to provide a safe, functional, and comfortable treatment environment for patients and staff. Findings Include: Reviewed DaVita ’ s physical environment policy on 8/20/2024 at 9:45AM. Policy: 8-04-01 titled, “ Physical Environment “ states, “ Purpose: To provide guidance on the physical environment of dialysis facility and treatment area. Policy: 1. The dialysis facility will be designed, constructed, equipped, and maintained to provide dialysis patients, teammates, and the public a safe, functional, and comfortable treatment environment. 2. The building in which dialysis services are furnished will be constructed and maintained for the safety of the patients, the teammates and the public ...6. The dialysis facility will take reasonable steps to: Maintain a comfortable temperature within the facility ...10 ...Supplies are stored as to minimize deterioration, contamination or breakage ... “ Observations of the dialysis den located in a skilled nursing facility was conducted on 8/9/24 at approximately 9:40 AM/ The following was observed: This surveyor immediately felt the warmth of the room, and about 15 minutes after being in the room, this surveyor began to sweat and feel uncomfortable. Interviews with staff and patient #1 on 8/9/2024 between 10:12AM and 1:00PM, confirmed that the temperature in the den has been very hot for several months, and that conditions have not improved. The RN reported that the temperature in the den has been hot “ all summer “ , and that two (2) staff members were constantly complaining about the heat and were “ visibly “ exhibiting signs of diaphoresis. The RN stated that they (dialysis den staff) asked the SNF to install a thermostat in the dialysis den to keep track of the rising temperatures, but a thermostat “ was never installed “ . Therefore, the Regional Operations Manager (ROM) provided portable thermometers to be placed throughout the dialysis den (1 on the wall in the medication area, the nurse ’ s station, storage room, and on 1 of the steel storage racks where the dialysate jugs are kept). The RN stated that on Friday (8/2/2024), the portable thermometer in the dialysis den read 92 degrees Fahrenheit, and on Monday (8/5/2024) it read 90 degrees Fahrenheit. During an interview with the Regional Operations Manager (ROM) on 8/9/2024 at 1:06 PM the Regional Operations Manager (ROM) for the dialysis provider was asked if there was a standard temperature that must be maintained in the dialysis den. The ROM stated, “We like to keep the dialysis den at around 75 - 78 degrees Fahrenheit to ensure it is comfortable and our supplies, machines, and ROs (portable water machines) are working to the best of their abilities. “ The ROM also stated, “ For the supplies, we maintain based on what the supplies requirements are, mainly the acid. The acid has storage requirements on the label which we ensure to maintain. “ Label requirements were not reviewed. The ROM stated that it has been “ extremely difficult “ getting updates about repairs for the air conditioning (AC) from the skilled nursing facility. Interview with the Regional Operations Director on 8/9/2024 at 1:10PM confirmed the above findings.”

    Rule V0405. Standard-level. From a complaint.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Sep 19, 2024Standard inspection3 deficiencies cited
Aug 20, 2024Complaint inspection2 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Sep 19, 2012.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: DaVita.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis and peritoneal dialysis.
  • Doesn’t offer home hemodialysis training and a shift starting at 5 p.m. or later.
  • 24 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • In CMS’s survey, patients rate its staff 3 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the DaVita chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 2 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • Patients rate it 4 of 5 in CMS’s survey of in-center hemodialysis patients (31 interviews, Oct 18, 2024 to Jul 11, 2025): 64% rated the facility 9 or 10 out of 10.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 52 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 54 of 5

How does it compare nearby?

  • Of the 8 dialysis facilities CMS lists in Chester County, 8 have a star rating from CMS: 1 rated 5 of 5, 1 rated 4 of 5, 2 rated 3 of 5, 3 rated 2 of 5, 1 rated 1 of 5.
  • CMS rates this one 2 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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