322547-Kidney Care Center-Hobbs
A dialysis facility in Hobbs, New Mexico 88240
3921 N. Calle Grande, Hobbs, New Mexico 88240. (575) 738-0400.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 1of 5 CMS’s star rating
- Not rated patient survey rating
- 6 deficiencies cited in the last three years
- 17 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jan 30, 2025: a standard inspection.
6 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Jan 30, 2025: standard inspection6 deficiencies
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Local, State, Tribal Collaboration Process
The inspectors’ words, 296 words
“Local, State, Tribal Collaboration Process CFR(s): §403.748(a)(4), §416.54(a)(4), §418.113(a)(4), §441.184(a)(4), §460.84(a)(4), §482.15(a)(4), §483.73(a)(4), §483.475(a)(4), §484.102(a)(4), §485.68(a)(4), §485.542(a)(4), §485.625(a)(4), §485.727(a)(5), §485.920(a)(4), §486.360(a)(4), §491.12(a)(4), §494.62(a)(4) [(a) Emergency Plan. The [facility] must develop and maintain an emergency preparedness plan that must be reviewed, and updated at least every 2 years [annually for LTC facilities]. The plan must do the following:] (4) Include a process for cooperation and collaboration with local, tribal, regional, State, and Federal emergency preparedness officials’ efforts to maintain an integrated response during a disaster or emergency situation. * * [For ESRD facilities only at §494.62(a)(4)]: (4) Include a process for cooperation and collaboration with local, tribal, regional, State, and Federal emergency preparedness officials’ efforts to maintain an integrated response during a disaster or emergency situation. The dialysis facility must contact the local emergency preparedness agency at least annually to confirm that the agency is aware of the dialysis facility’s needs in the event of an emergency. This Standard is not met as evidenced by: 51995 Based on record review and interview, the facility failed to ensure a process of emergency preparedness collaboration with the local emergency preparedness (EP) agency to confirm it is aware of the facility’s needs in the event of an emergency. This deficient practice could lead to the delays in meeting the facility’s needs in an emergency which could impact all patients receiving care at this facility. The findings are: A. Record review of document “Letter to Local Emergency Agency,” not dated, states “Contact [local emergency agency] at least annually.” No record noted of previous letters sent or received. B. During an interview with S (staff) 1, clinical, it was confirmed that the “Letter to Local Emergency Agency” has not been sent or communicated to local emergency command center in the past year.”
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Roles Under A Waiver Declared By Secretary
The inspectors’ words, 321 words
“Roles Under a Waiver Declared by Secretary CFR(s): §403.748(b)(8), §416.54(b)(6), §418.113(b)(6)(C)(iv), §441.184(b)(8), §460.84(b)(9), §482.15(b)(8), §483.73(b)(8), §483.475(b)(8), §485.542(b)(7), §485.625(b)(8), §485.920(b)(7), §494.62(b)(7). [(b) Policies and procedures. The [facilities] must develop and implement emergency preparedness policies and procedures, based on the emergency plan set forth in paragraph (a) of this section, risk assessment at paragraph (a)(1) of this section, and the communication plan at paragraph (c) of this section. The policies and procedures must be reviewed and updated at least every 2 years [annually for LTC facilities]. At a minimum, the policies and procedures must address the following:] (8) [(6), (6)(C)(iv), (7), or (9)] The role of the [facility] under a waiver declared by the Secretary, in accordance with section 1135 of the Act, in the provision of care and treatment at an alternate care site identified by emergency management officials. *[For RNHCIs at §403.748(b):] Policies and procedures. (8) The role of the RNHCI under a waiver declared by the Secretary, in accordance with section 1135 of Act, in the provision of care at an alternative care site identified by emergency management officials. This Standard is not met as evidenced by: 51995 Based on record review and interview, the facility failed to include policies and procedures in the Emergency Preparedness (EP) describing the facility ’ s role in providing care and treatment at alternative sites under a 1135 waiver. This deficient practice could have an impact on all patients who are receiving services with this facility by not establishing roles to protect all patients and their health information in the event of an emergency. The findings are: A. Based on a record review of the facility’s EP, undated, revealed the EP did not contain any facility roles under a waiver declared by the secretary. B. During an interview on 01/30/2025 at 9:15 AM S (Staff)1, clinical, confirmed that facility roles, under a waiver declared by the secretary, was not part of the facility’s EP.”
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Development Of Communication Plan
The inspectors’ words, 184 words
“Development of Communication Plan CFR(s): §403.748(c), §416.54(c), §418.113(c), §441.184(c), §460.84(c), §482.15(c), §483.73(c), §483.475(c), §484.102(c), §485.68(c), §485.542(c), §485.625(c), §485.727(c), §485.920(c), §486.360(c), §491.12(c), §494.62(c). (c) The [facility] must develop and maintain an emergency preparedness communication plan that complies with Federal, State and local laws and must be reviewed and updated at least every 2 years [annually for LTC facilities]. This Standard is not met as evidenced by: 51995 Based on record review and interview, the facility failed to ensure that the developed communication plan for the Emergency Preparedness Plan (EP) was updated every two years. This deficient practice could lead to delays in contacting appropriate Emergency Preparedness (EP ) services if the numbers have changed, which could impact all patients receiving care at this facility. The findings are: A. Record review of the facility’s policy “Emergency preparedness,” dated 07/01/2015, reflects emergency numbers. There was no evidence that this document was updated in the last two years. B. During an interview with S (Staff)1, clinical, on 01/30/2025 at 9:15 AM, S1 was unable to provide proof that emergency contacts have been updated in the last two years.”
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Information On Occupancy/Needs
The inspectors’ words, 297 words
“Information on Occupancy/Needs CFR(s): §403.748(c)(7), §416.54(c)(7), §418.113(c)(7) §441.184(c)(7), §482.15(c)(7), §460.84(c)(7), §483.73(c)(7), §483.475(c)(7), §484.102(c)(6), §485.68(c)(5), §485.68(c)(5), §485.727(c)(5), §485.542(c)(7), §485.625(c)(7), §485.920(c)(7), §491.12(c)(5), §494.62(c)(7). [(c) The [facility] must develop and maintain an emergency preparedness communication plan that complies with Federal, State and local laws and must be reviewed and updated at least every 2 years [annually for LTC facilities]. The communication plan must include all of the following: (7) [(5) or (6)] A means of providing information about the [facility’s] occupancy, needs, and its ability to provide assistance, to the authority having jurisdiction, the Incident Command Center, or designee. *[For ASCs at 416.54(c)]: (7) A means of providing information about the ASC’s needs, and its ability to provide assistance, to the authority having jurisdiction, the Incident Command Center, or designee. *[For Inpatient Hospice at §418.113(c):] (7) A means of providing information about the hospice’s inpatient occupancy, needs, and its ability to provide assistance, to the authority having jurisdiction, the Incident Command Center, or designee. This Standard is not met as evidenced by: 51995 Based on record review and interview, the facility failed to ensure the emergency preparedness communication plan contained information about the facility’s occupancy, needs, and its ability to aid their local emergency operations center (EOC). This deficient practice could impact all patients, for communication and assistance can be delayed in an emergency. The findings are: A. Record review of the facility’s document titled “Letter to Local Emergency Agency,” not dated, found in EP plan, stated “Contact [local emergency agency] at least annually.” No record noted of previous letters sent or received. B. During an interview on 01/30/2025 at 9:15 AM with S (staff)1, clinical, it was confirmed that the “Letter to Local Emergency Agency” has not been sent or communicated to the local EOC in the past year.”
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Ic - Wear Gloves/Hand Hygiene
The inspectors’ words, 683 words
“IC-WEAR GLOVES/HAND HYGIENE CFR(s): 494.30(a)(1) Wear disposable gloves when caring for the patient or touching the patient’s equipment at the dialysis station. Staff must remove gloves and wash hands between each patient or station. This Standard is not met as evidenced by: 51995 V113 Based on record review and observations, the facility failed to ensure staff practiced proper hand hygiene and glove use practices prior to performing patient care for affected 4 (P[patient] P4, P8, P9, P10) of 9 (P4, P8-15) patients observed. This deficient practice could possibly lead to infection in this immunocompromised (a condition where the immune system is not working properly, making it difficult to fight off infections) population. The findings are: A. Record review of the facility’s policy titled “Infection Control for Dialysis Facilities” last reviewed 09/30/2024, under “Staff member hygiene,” it states “1. Hand hygiene is to be performed upon entering the facility, prior to gloving, after removal of gloves, after contamination with blood or other infectious material, after patient and dialysis delivery system contact, between patients even if the contact is casual, before touching clean areas such as supplies and before leaving the patient care area.” B. Record review of the facility’s policy titled “Pre-dialysis Central Venous Catheter (CVC: a temporary vascular access that enters through the chest wall and ends at the entrance of the heart) Dressing change,” last reviewed 09/24/2024, under “Procedure” stated “. . . 6. Carefully remove dressing. Discard the soiled gloves. 7. Apply clean gloves . . .” C. During an observation on 01/29/2025 at 11:56 AM at station 8, P8 received Central venous catheter (CVC) exit site care (cleaning of the chest wall and catheter connections of CVC) by S (Staff)2, clinical. S2 did not remove gloves, nor was hand hygiene performed after removing the old CVC dressing and prior to aseptic cleansing (Disinfection of chest wall and catheter tubing). D. During an observation on 01/29/2025 at 10:29 AM of P4 at station 13, S5, clinical, did not remove gloves after ending the dialysis treatment (disconnecting patient from dialysis machine). E. During an observation on 01/29/2025 at 11:21 AM of P9 at station 3, S3, clinical, did not perform hand hygiene prior to placing gloves on hands and prior to accessing a fistula (a surgical access connecting an artery and vein). F. During an observation on 01/29/2025 at 9:55 AM at station 6, S4, clinical, returned P10’s blood back from hemodialysis machine. S4 removed their gloves but did not perform hand hygiene. Additionally, S4 did not perform hand hygiene after dirty gloves were removed and after removing needles from P10’s access. G. Record review of the facility’s policy titled “Arteriovenous Fistula (AFV) and arteriovenous graft (AVG) Vascular access care,” dated 09/20/2024, revealed that no mention of glove removal and hand hygiene during the cannulation process (insertion of needles into vascular access and connected to dialysis machine). H. Record review of facility’s document titled “Audit tool: Arteriovenous fistula/graft cannulation observed,” dated 01/24/2024, revealed expectation of proper procedure as: “Hand hygiene performed ([by] staff). New, clean gloves worn. Skin antiseptic (a solution that prevents the growth or action of germs on the skin) applied appropriately. Skin antiseptic allowed to dry. No contact with fistula/graft site (after antisepsis [cleansing of skin to kill harmful germs]). Cannulation performed aseptically. Connect to blood lines aseptically. Gloves removed. Hand hygiene performed” I. During an observation on 01/29/2025 at 11:21 AM at station 3 of P9, S 3, clinical, had not performed hand hygiene prior to placing clean gloves while S3 was preparing to cannulate an AFV for P9. An antiseptic swab was applied to P9’s AFV. S3 then palpated over the cleaned AFV with a gloved finger. S3 did not reapply any antiseptic to the access after palpation and proceeded to cannulate the site. After accessing the site, taping the needles in place, and removing the tourniquet (elastic band placed above an AFV or AVG to assist with access), S3 did not remove gloves; Nor did S3 perform hand hygiene. S3 proceeded to touch patients ’ dialysis monitor with the same gloves that they wore during cannulation.”
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Ic - Clean, Disinfect Surfaces & Equipment/Written Protocols
The inspectors’ words, 254 words
“IC-DISINFECT SURFACES/EQUIP/WRITTEN PROTOCOL CFR(s): 494.30(a)(4)(ii) [The facility must demonstrate that it follows standard infection control precautions by implementing- (4) And maintaining procedures, in accordance with applicable State and local laws and accepted public health procedures, for the-] (ii) Cleaning and disinfection of contaminated surfaces, medical devices, and equipment. This Standard is not met as evidenced by: 51995 Based on record review, observation, and interview the facility failed to ensure that proper cleaning and disinfection of contaminated surfaces, medical devices, and equipment was performed. This deficient practice could lead to an increase in transmission (the act or process of sending or passing on) of dangerous germs for all patients. The findings are: A. Record review of the facility ’ s document titled “Audit tool: Hemodialysis station routine disinfection observations,” dated 01/08/2025, revealed expectations of routine disinfection are to include “All supplies removed from station and prime bucket emptied. . . disinfectant applied to all surfaces and prime bucket” B. During an observation on 01/29/2025 at 10:47AM at station 13, S (staff)6, clinical, did not fully recline the dialysis chair. Due to the chair not being fully reclined, S6 did apply disinfectant between the bottom cushion and the lower back of the chair. C. During an observation on 01/29/2025 at 11:15AM at station 3, it was observed that S7, clinical, did not empty, clean, or disinfect the prime waste container. D. During an interview on 01/29/2025 at 11:15AM at station 3 with S7, clinical, confirmed that the prime waste container was not emptied, cleaned or disinfected.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 30, 2025 | Standard inspection | 6 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on Feb 9, 2016.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: Other.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis and peritoneal dialysis.
- Doesn’t offer home hemodialysis training and a shift starting at 5 p.m. or later.
- 17 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the Other chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 1 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, worse than expected; hospital admissions, as expected; readmissions to hospital, better than expected; blood transfusions, as expected; emergency department visits, worse than expected; emergency department visits within 30 days of a hospital stay, worse than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “Too few completed survey responses to report.”
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 1 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | Not rated |
How does it compare nearby?
- Of the 2 dialysis facilities CMS lists in Lea County, 2 have a star rating from CMS: 1 rated 3 of 5, 1 rated 1 of 5.
- CMS rates this one 1 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
| Place | Star rating |
|---|---|
| 322521 Hobbs Dialysis (Fmc) | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
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Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.