Hearth Record

322520 Rio Rancho Dialysis (Dci)

A dialysis facility in Rio Rancho, New Mexico 87124

4045 Jackie Rd SE, Rio Rancho, New Mexico 87124. (505) 896-8861.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Apr 23, 2025: a standard inspection.

3 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Apr 23, 2025: standard inspection3 deficiencies
  • Ic - Staff Education Re Catheters/Catheter Care

    The inspectors’ words, 433 words

    “IC-STAFF EDUCATION-CATHETERS/CATHETER CARE CFR(s): 494.30(a)(2) Recommendations for Placement of Intravascular Catheters in Adults and Children I. Health care worker education and training A. Educate health-care workers regarding the ... appropriate infection control measures to prevent intravascular catheter-related infections. B. Assess knowledge of and adherence to guidelines periodically for all persons who manage intravascular catheters. II. Surveillance A. Monitor the catheter sites visually of individual patients. If patients have tenderness at the insertion site, fever without obvious source, or other manifestations suggesting local or BSI [blood stream infection], the dressing should be removed to allow thorough examination of the site. Central Venous Catheters, Including PICCs, Hemodialysis, and Pulmonary Artery Catheters in Adult and Pediatric Patients. VI. Catheter and catheter-site care B. Antibiotic lock solutions: Do not routinely use antibiotic lock solutions to prevent CRBSI [catheter related blood stream infections]. This Standard is not met as evidenced by: 28297 Based on observation, interview, and policy review, the facility failed to ensure staff completed Central Venous Catheter (CVC- A hemodialysis central venous catheter is a type of access used for hemodialysis. CVCs are placed under the skin and into a large central vein, preferably the internal jugular veins.) care/inspection prior to accessing the blood lines for one of two observations. The failure to assess the CVC site prior to accessing the blood lines had the potential for missed opportunities to capture access site infections and line dislodgement and this could affect nine patients who have CVCs in the facility. Findings include: Observation on 04/21/25 at 11:45 AM Registered Nurse (RN) 1 was at Station 20 initiating the treatment for Patient (P) 6 via the CVC. RN 1 completed the entire initiation process and started the dialysis treatment without observing the CVC access site as it was covered with a dressing. During an interview on 04/21/25 at 12:15 PM RN1 stated he/she forgot to remove the CVC dressing prior to stating the treatment to assess the insertion site however he/she was aware that was required to ensure the CVC was not dislodged or that there were no issues with the CVC insertion site. During an interview on 04/23/25 at 1:10 PM the Nurse Manager confirmed the facility policy was to assess the CVC insertion site prior to accessing the blood lines to ensure there were no complications with the CVC. Review of the facility’s policy titled, “Care of Central Line Catheter with Tego Connections-Initiation and Weekly Change,” indicated, “ ...Remove Dressing and assess catheter site for any signs of infection, the CHT 2 must report and s/sx of infection to the RN prior to treatment initiation ...””

    Rule V0147. Standard-level.

  • Pe - Equipment Maintenance - Manufacturer’S Dfu

    The inspectors’ words, 341 words

    “PE-EQUIPMENT MAINTENANCE-MANUFACTURER’S DFU CFR(s): 494.60(b) The dialysis facility must implement and maintain a program to ensure that all equipment (including emergency equipment, dialysis machines and equipment, and the water treatment system) are maintained and operated in accordance with the manufacturer’s recommendations. This Standard is not met as evidenced by: 28297 Based on observations, interview, and facility’s policy, the facility failed to follow the facility’s policy for dialysis (an artificial means of kidney function that removes the waste and excess fluid from the blood by passing it through a filter) treatments by not maintaining the arterial drip chambers (a pressure and air monitoring component of the dialysis bloodline tubing) fluid levels at 85-95% full for one of three survey days. Failure to follow the facility policy had the potential to result in equipment malfunction and/or failure and negatively impact the safety and wellbeing of the 41 in-center patients receiving dialysis treatments in this facility. Findings include: Observation of the hemodialysis treatment area on 04/21/25 at 12:10 PM revealed the arterial drip chamber level was less than 25% full at Stations 15, 17, 19, and 22. During an interview on 04/21/25 at 12:20 PM Patient Care Technician (PCT) 2 confirmed the arterial drip chambers were less than 25 % full at Stations 15 and 17, 19 and 22 and should be 75 % full to ensure no air get into the extracorporeal system. During an interview on 04/23/25 at 1:10 PM the Nurse Manager confirmed the arterial drip chambers should be to the line on the tube that is at least 75 % full to ensure no air gets into the extracorporeal system. Review of the facility’s policy titled, “Set-Up Priming and Treatment Initiation with a Single Use Dialyzer Utilizing Fresenius 20008 K, K2 and T Dialysis Delivery Systems with CombiSet Bloodlines,” revised June 19, 2024, indicated, “ ...Fill arterial drip chamber approximately 90% full using level adjust key ...” Review of the Manufacture Directions for USE (DFU) Combiset Blood Tubing ...” indicated, “ ...Prime pre-pump arterial chamber 85% to 95% full ...””

    Rule V0403. Standard-level.

  • Psychosocial Counseling/Referrals/Assessment Tool

    The inspectors’ words, 450 words

    “POC-P/S COUNSELING/REFERRALS/HRQOL TOOL CFR(s): 494.90(a)(6) The interdisciplinary team must provide the necessary monitoring and social work interventions. These include counseling services and referrals for other social services, to assist the patient in achieving and sustaining an appropriate psychosocial status as measured by a standardized mental and physical assessment tool chosen by the social worker, at regular intervals, or more frequently on an as-needed basis. This Standard is not met as evidenced by: 28297 Based on interview, record review and policy review the facility failed to ensure staff completed the “SF 36+24 Health Surveys (a generic measure of 8 domains of health-related quality of life (HRQOL), has been widely used to examine HRQOL of end-stage renal disease (ESRD) patients undergoing hemodialysis (HD). The current study synthesizes existing literature to examine which SF-36 domains capture the largest burden in this patient population)” for two of five sampled patients (P) 2 and P3. The failure to complete the “SF 36+24 health survey had to potential for missed opportunities to evaluate a patient’s ability to cope with dialysis and actions that may need to be taken if the score were out of range. This could affect 41 in-center patients.: Findings include: 1. Review of the medical record for P2 revealed the facility admitted the patient on 08/09/24 with Diagnosis end stage renal disease (ESRD). Review of the 90-day assessment dated 04/16/25 revealed the Social Worker met with the patient on 04/16/25 however there was no evidence that the “SF36+24 Heath Survey” was completed. 2. Review of the medical record for P3 revealed the facility admitted the patient on 12/26/24 with Diagnosis end stage renal disease (ESRD). Review of the 90-day assessment dated 12/16/24 revealed the Social Worker met with the patient on 11/14/24 however there was no evidence that the “SF36+24 Heath Survey” was completed. During an interview on 04/23/25 at 10:50 AM the Social Worker confirmed he/she did not get the SF36+24 Health Surveys” completed for P2 and P3 because he/she was not given enough time to see the patients at this clinic. During an interview on 04/23/25 at 12:45 PM the Nurse Manager confirmed the Social Worker was covering two clinics that were an hour and a half apart. He/he state the Social Workers are told the “SF 36+24 Health Surveys” are complete at the 90-day assessment and annually, however the facility policy did not specifically state when the 36+24 Health Surveys were due. Review of the facility’s policy titled, “Comprehensive Care Plan (Universal) revised 06/14/11 indicated, “ ...General Health Status. The Health Status section will pull information from the last three SF 36+24 Health Surveys ....” The policy does not indicate when or who was to complete the SF36+24 Health Survey.”

    Rule V0552. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Apr 23, 2025Standard inspection3 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Jan 21, 1998.
  • Run as a non-profit.
  • No deficiency on record in the last three years.
  • Chain: Dialysis Clinic, Inc.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 24 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Dialysis Clinic, Inc. chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 53 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 3 dialysis facilities CMS lists in Sandoval County, 3 have a star rating from CMS: 3 rated 3 of 5.
  • CMS rates this one 3 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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