Hearth Record

Fresenius Kidney Care of Nashua

A dialysis facility in Nashua, New Hampshire 03063

20 Cotton Road, Suite 101, Nashua, New Hampshire 03063. (603) 577-4547.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Nov 2, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Jul 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Dec 4, 2024: a complaint inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Jul 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Jul 30, 2024: standard inspection4 deficiencies
  • Ic - Wear Gloves/Hand Hygiene

    The inspectors’ words, 417 words

    “IC-WEAR GLOVES/HAND HYGIENE CFR(s): 494.30(a)(1) Wear disposable gloves when caring for the patient or touching the patient’s equipment at the dialysis station. Staff must remove gloves and wash hands between each patient or station. This Standard is not met as evidenced by: 43408 Based on observations, and facility policy review, it was determined that the facility failed to ensure gloves were worn when caring for the patient or touching the patient’s equipment at the dialysis station and failed to ensure that staff removed gloves and performed hand hygiene between each patient or station. Findings include: Review on 7/30/24 of the facility policy titled, “Hand Hygiene”, published 11/6/23, revealed: “ ...Hands will be decontaminated using alcohol-based hand rub or by washing hands with antimicrobial soap and water...immediately after removing gloves...” Review on 7/30/24 of the facility policy titled, “Personal Protective Equipment”, published 2/14/18, revealed “ ...Disposable gloves must be used: ...when touching any part of the dialysis machine or equipment at the dialysis station ...Change gloves and practice hand hygiene between each patient and/or station to prevent cross-contamination...” Observation on 7/29/24 at approximately 8:30 a.m. of Station #5 revealed Staff B (Registered Nurse) using the key board at the dialysis machine with ungloved hands. Observation on 7/29/24 at 12:04 p.m. of Staff C (Patient Care Technician) revealed Staff C went to Station #18 and donned one glove to their right hand without performing hand hygiene. Staff C silenced the alarm on the machine with the gloved right hand. Observation on 7/29/24 at 12:05 p.m. of Staff C revealed Staff C did not perform hand hygiene after doffing gloves at Station #18 and before donning gloves at Station #4. Observation on 7/29/24 at 12:08 p.m. at Station #4 revealed Staff B adjusted the blood pressure cuff on the left arm of Patient #2 with ungloved hands. 26364 Observation on 7/29/24 at approximately 1:00 p.m. of Staff A (Patient Care Technician), during set up of Station #7, revealed that Staff A moved the large trash can away from Station #7 wearing gloves. Staff A returned to Station #7 with out changing their gloves or performing hand hygiene and used the keyboard. Staff A then applied Alcohol Based Hand Rub (ABHR) over the gloves and then finished the set up of the machine. Interview on 7/29/24 at approximately 1:00 p.m with Staff A confirmed that Staff A moved the trash can away from Station #7 and did not change their gloves prior to going back to the station to input data.”

    Rule V0113. Standard-level.

  • Ic - Clean, Disinfect Surfaces & Equipment/Written Protocols

    The inspectors’ words, 355 words

    “IC-DISINFECT SURFACES/EQUIP/WRITTEN PROTOCOL CFR(s): 494.30(a)(4)(ii) [The facility must demonstrate that it follows standard infection control precautions by implementing- (4) And maintaining procedures, in accordance with applicable State and local laws and accepted public health procedures, for the-] (ii) Cleaning and disinfection of contaminated surfaces, medical devices, and equipment. This Standard is not met as evidenced by: 43408 Based on observation, interview, and policy review, it was determined that the End-Stage Renal Disease (ESRD) facility failed to follow standard infection control precautions for cleaning and disinfecting dialysis stations between patients for 1 out of 2 observations of cleaning and disinfection of the dialysis stations. Findings include: Observation on 7/29/24 at 10:45 a.m. at Station #2 revealed Staff C (Patient Care Technician) failed to clean the stethoscope, television remote, the Hansen connectors, and the blood pressure cuff tubing between patients. Further observation revealed that when Staff C was done cleaning and disinfecting Station #2, Staff C brought over supplies for the next patient. At that time, there was a blood spatter remaining on the left outside arm of the dialysis chair from the previous patient. Interview on 7/29/24 at approximately with Staff C confirmed the above observations. Review on 7/30/24 of the facility policy titled, “Cleaning and Disinfecting the Dialysis Station”, published 9/5/23, revealed: “...Procedure...3. Use a cloth wetted with 1:100 bleach solution or EPA-approved disinfectant to clean and disinfect the dialysis station (chair/bed, tables, machines, television, IV [intravenous] pole, B/P [blood pressure] cuff, hand sanitizer dispenser and holder, chaise wall behind chair) Place the chair in Trendelenburg position and open side panels if chair has swing open sides so all surfaces of the chair are accessible. 4. Clean all surfaces. Make the surfaces glisteningly wet and allow to air dry unless otherwise specified by the manufacturer. 5. Give special attention to the cleaning control panel on the dialysis machine and other surfaces that are frequently touched and potentially contaminated with patient’s blood and/or bodily fluids. While wiping, remember to wipe all surfaces of the machine including the air detector changer, blood pump casing, IV pole and whatever the extracorporeal circuit was in contact with the machine...””

    Rule V0122. Standard-level.

  • Ic - Staff Education Re Catheters/Catheter Care

    The inspectors’ words, 310 words

    “IC-STAFF EDUCATION-CATHETERS/CATHETER CARE CFR(s): 494.30(a)(2) Recommendations for Placement of Intravascular Catheters in Adults and Children I. Health care worker education and training A. Educate health-care workers regarding the ... appropriate infection control measures to prevent intravascular catheter-related infections. B. Assess knowledge of and adherence to guidelines periodically for all persons who manage intravascular catheters. II. Surveillance A. Monitor the catheter sites visually of individual patients. If patients have tenderness at the insertion site, fever without obvious source, or other manifestations suggesting local or BSI [blood stream infection], the dressing should be removed to allow thorough examination of the site. Central Venous Catheters, Including PICCs, Hemodialysis, and Pulmonary Artery Catheters in Adult and Pediatric Patients. VI. Catheter and catheter-site care B. Antibiotic lock solutions: Do not routinely use antibiotic lock solutions to prevent CRBSI [catheter related blood stream infections]. This Standard is not met as evidenced by: 38218 Based on observation, interview, and policy review, it was determined that the dialysis facility failed to follow appropriate infection control recommendations to prevent potential catheter-related infections for 1 out of 2 patients a Central Venous Catheter (CVC) being disconnected from dialysis (Patient Identifier #3). Findings include: Observation on 7/29/24 at approximately 10:30 a.m. revealed that Patient #3 had a field barrier in place under their CVC dialysis access ports while receiving dialysis treatment. During discontinuation of treatment, Staff D (Patient Care Technician) did not place a new clean field barrier under the dialysis access port prior to reinfusing the extracorporeal circuit. Interview on 7/29/24 at approximately 10:30 a.m. with Staff D confirmed the above findings. Review on 7/29/24 of the facility policy titled, “Termination of Treatment Using a Central Venous Catheter and Optiflux Single Use Ebeam Dialyzer”, dated 2/7/22 revealed: “...Prior to Termination: Preparation...5. Ensure that a clean under pad is below the catheter limbs to protect the work area and the clothing...””

    Rule V0147. Standard-level.

  • Dialysate Proportioning - Monitor Ph/Conductivity

    The inspectors’ words, 197 words

    “DIALYS PROPORT-MONITOR PH/CONDUCTIVITY CFR(s): 494.40(a) 5.6 Dialysate proportioning: monitor pH/conductivity It is necessary for the operator to follow the manufacturer’s instructions regarding dialysate conductivity and to measure approximate pH with an independent method before starting the treatment of the next patient. This Standard is not met as evidenced by: 38218 Based on observation and interview, it was determined that the dialysis facility failed to measure dialysate potential of hydrogen (pH) with an independent method before starting patient treatment (Patient Identifier #4). Findings include: Observation on 7/29/24 at approximately 12:15 p.m. of the preparation of the hemodialysis machine at Station #2 revealed Staff C (Patient Care Technician) initiated dialysis of Patient #4 when the dialysate from the machine had not been measured for pH. Interview on 7/29/24 at approximately 12:15 p.m. with Staff C confirmed the above findings. Review on 7/29/24 of the facility policy titled, “Regulatory Guidance for Using the 2008 Independent Conductivity and pH”, dated 2/1/23 revealed: “...Determining Independent Verifications...If the machine is not using a bibag disposable, the machine will only independently verify conductivity. Staff must test the dialysate pH using an independent means such as with a hand held meter or pH test strip...””

    Rule V0250. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Dec 4, 2024Complaint inspectionNo deficiencies cited
Jul 30, 2024Standard inspection4 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Apr 1, 2018.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 21 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 53 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 5 dialysis facilities CMS lists in Hillsborough County, 5 have a star rating from CMS: 2 rated 5 of 5, 2 rated 4 of 5, 1 rated 3 of 5.
  • CMS rates this one 3 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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