Hearth Record

Fresenius Medical Care of Lebanon

A dialysis facility in Lebanon, New Hampshire 03766

56 Etna Road, Lebanon, New Hampshire 03766. (603) 448-5550.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Nov 2, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Oct 22, 2024: a standard inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Oct 22, 2024: standard inspection4 deficiencies
  • Ic - Wear Gloves/Hand Hygiene

    The inspectors’ words, 284 words

    “IC-WEAR GLOVES/HAND HYGIENE CFR(s): 494.30(a)(1) Wear disposable gloves when caring for the patient or touching the patient’s equipment at the dialysis station. Staff must remove gloves and wash hands between each patient or station. This Standard is not met as evidenced by: 38218 Based on observation and policy review, it was determined that the dialysis facility failed to change gloves between touching equipment and caring for the patient and between patients for 3 of 7 patients observed during dialysis treatments (Patient Identifiers are #2, #17, and #9) Findings include: Patient #2 Observation on 10/21/24 at approximately 8:15 a.m. of Staff B (Personal Care Technician) revealed Staff B touched Patient #2’s computer station with gloved hands and then Staff B proceeded to disconnect Patient #2 from dialysis treatment without changing their gloves or performing hand hygiene. Interview on 10/21/24 at approximately 8:20 a.m. with Staff B confirmed the above findings. Patient #17 and Patient #9 Observation on 10/21/24 at approximately 9:30 a.m. of Patient #17 receiving dialysis treatment at Station 1 revealed Staff D (Patient Care Technician) had touched the machine with gloved hands and then touched Patient #17 with the same gloves on. Staff D did not change gloves and went over to Station 4 where Patient #9 was receiving dialysis treatment. Staff D used their same gloved hands to silence Patient #9’s machine. Interview on 10/21/24 at approximately 9:35 a.m. with Staff D confirmed the above findings. Review on 10/22/24 of the facility policy titled, “Personal Protective Equipment”, published 2/14/18, revealed: “ ...Disposable gloves must be used:...when touching any part of the dialysis machine or equipment at the dialysis station...Change gloves and practice hand hygiene between each patient and/or station to prevent cross-contamination...””

    Rule V0113. Standard-level.

  • Ic - Clean, Disinfect Surfaces & Equipment/Written Protocols

    The inspectors’ words, 206 words

    “IC-DISINFECT SURFACES/EQUIP/WRITTEN PROTOCOL CFR(s): 494.30(a)(4)(ii) [The facility must demonstrate that it follows standard infection control precautions by implementing- (4) And maintaining procedures, in accordance with applicable State and local laws and accepted public health procedures, for the-] (ii) Cleaning and disinfection of contaminated surfaces, medical devices, and equipment. This Standard is not met as evidenced by: 38218 Based on observation, interview, and policy review, it was determined the dialysis facility failed to ensure the cleaning and disinfection of contamininated surfaces, medical devices, and equipment in 1 of machines observed for cleaning and disinfection. Findings include: Observation on 10/21/24 at approximately 9:30 a.m. of Staff D (Personal Care Technician) revealed him/her cleaning the dialysis Station #1. Staff D did not clean the stethoscope and the pole attached to the dialysis station prior to setting up the machine for the next patient. Interview on 10/21/24 at approximately 9:40 a.m. with Staff D confirmed the above findings. Review on 10/22/24 of the facility policy titled, “Cleaning and Disinfection of the Dialysis Station”, Dated 11/2/20 revealed: “...General Cleaning, The dialysis station could become contaminated with blood and other body fluids during treatment. After use, all non-disposable equipment and supplies must be disinfected with 1:100 bleach or manufacturer’s recommendations or discarded.””

    Rule V0122. Standard-level.

  • Ic - Staff Education Re Catheters/Catheter Care

    The inspectors’ words, 318 words

    “IC-STAFF EDUCATION-CATHETERS/CATHETER CARE CFR(s): 494.30(a)(2) Recommendations for Placement of Intravascular Catheters in Adults and Children I. Health care worker education and training A. Educate health-care workers regarding the ... appropriate infection control measures to prevent intravascular catheter-related infections. B. Assess knowledge of and adherence to guidelines periodically for all persons who manage intravascular catheters. II. Surveillance A. Monitor the catheter sites visually of individual patients. If patients have tenderness at the insertion site, fever without obvious source, or other manifestations suggesting local or BSI [blood stream infection], the dressing should be removed to allow thorough examination of the site. Central Venous Catheters, Including PICCs, Hemodialysis, and Pulmonary Artery Catheters in Adult and Pediatric Patients. VI. Catheter and catheter-site care B. Antibiotic lock solutions: Do not routinely use antibiotic lock solutions to prevent CRBSI [catheter related blood stream infections]. This Standard is not met as evidenced by: 38218 Based on observation, interview, and policy review, it was determined that the dialysis facility failed to follow appropriate infection control recommendations to prevent potential catheter-related infections for 1 out of 2 patients with a Central Venous Catheter (CVC) being disconnected from dialysis (Patient Identifier #14). Findings include: Observation on 10/21/24 at approximately 10:20 a.m. revealed that Patient #14 had a field barrier in place with a dried red/brown substance under their CVC dialysis access port while receiving dialysis treatment. During discontinuation of treatment, Staff E (Certified Clinical Hemodialysis Technician) did not place a new clean field barrier under the dialysis access port prior to reinfusing the extracorporeal circuit. Interview on 10/21/24 at approximately 10:30 a.m. with Staff E confirmed the above findings. Review on 7/29/24 of the facility policy titled, “Termination of Treatment Using a Central Venous Catheter and Optiflux Single Use Ebeam Dialyzer”, Dated 2/7/22 revealed: “...Prior to Termination: Preparation... 5. Ensure that a clean under pad is below the catheter limbs to protect the work area and the clothing...””

    Rule V0147. Standard-level.

  • Appropriateness Of Dialysis Rx

    The inspectors’ words, 1,074 words

    “PA-APPROPRIATENESS OF DIALYSIS RX CFR(s): 494.80(a)(2) The patient’s comprehensive assessment must include, but is not limited to, the following: (2) Evaluation of the appropriateness of the dialysis prescription, This Standard is not met as evidenced by: 43408 Based on interview and record review it was determined that the dialysis facility failed to follow the hemodialysis prescriptions for 9 out of 16 prescriptions reviewed (Patient Identifiers are #1, #2, #3, #4, #5, #7, #8, #9, and #10.) Findings include: Patient #1 Review on 10/22/24 of Patient #1’s hemodialysis prescription dated 10/2/24 revealed that Patient #1’s hemodialysis prescription was for a DFR of 800 mL/min and BFR of 450 mL/min. Review on 10/22/24 of Patient #1’s treatment sheet dated 10/7/24 revealed the Dialysate Flow Rate (DFR) was documented at 400 milliliters per minute (mL/min) and the Blood Flow Rate (BFR) was documented at 200 mL/min at 4:43 p.m., 5:10 p.m., 5:38 p.m., 5:39 p.m., and 6:03 p.m.. Patient #2 Review on 10/22/24 of Patient #2’s hemodialysis prescription dated 10/4/24 revealed that Patient #2’s hemodialysis prescription was for a DFR of 500 mL/min. Further review of Patient #2’s prescriptions revealed a special attention entry, with a start date of 9/25/24, to use a 1 potassium (K) bath for the first hour of dialysis each treatment. Review on 10/22/24 of Patient #2’s treatment sheet 10/7/24 through 10/18/24 revealed the following: On 10/7/24, the DFR was documented at 800 mL/min at 8:24 a.m., 8:34 a.m., 9:19 a.m., 9:51 a.m., 10:01 a.m., 11:08 a.m., 11:19 a.m., 11:36 a.m., 12:06 p.m., and 12:08 p.m., and there was no documentation that a 1 K bath was administered for one hour; On 10/11/24, there was no documentation that a 1 K bath was administered for one hour; On 10/18/24, the DFR was documented at 800 mL/min at 8:28 a.m., 9:01 a.m., 9:34 a.m., 10:04 a.m., 10:39 a.m., 11:02 a.m., 11:36 a.m., and 12:06 p.m, and there was no documentation that a 1 K bath was administered for one hour. Patient #3 Review on 10/22/24 of Patient #3’s hemodialysis prescription dated 10/16/24 revealed that Patient #3’s hemodialysis prescription was for BFR of 500 mL/min. Review on 10/22/24 of Patient #3’s treatment sheet 10/7/24 through 10/18/24 revealed the following: On 10/11/24 the BFR was documented at 400 mL/min at 3:56 p.m., and 450 mL/min at 5:03 p.m., 5:33 p.m., 6:07 p.m., 7:02 p.m., and 7:33 p.m.; On 10/18/24 the BFR was documented at 400 mL/min at 4:33 p.m., 4:39 p.m., and 5:32 p.m. Patient #4 Review on 10/22/24 of Patient #4’s prescriptions revealed a special attention entry, with a start date of 3/15/24, “...run the pt [patient] on 1 K dialysate x 1 h [hour] every treatment. Switch to 2 K for the rest of the treatment...” Review on 10/22/24 of Patient #4’s dialysis treatment records from 10/9/24 through 10/18/24 revealed no documentation that a 1 K bath was delivered for the first hour of dialysis treatment on the following days 10/7/24, 10/11/24, 10/14/24 and 10/18/24. Patient #5 Review on 10/22/24 of Patient #5’s hemodialysis prescription revealed a special attention entry, with a start date of 7/9/24, “...Continue 1 K bath until further notice per MD [Medical Doctor]...” Review on 10/22/24 of Patient #5’s treatment sheet 10/8/24 through 10/19/24 revealed there was no documentation of a 1 K bath administered for one hour on the following days: 10/10/24, 10/12/24, 10/15/24, 10/17/24 and 10/19/24. Patient #7 Review on 10/22/24 of Patient #7’s hemodialysis prescription dated 10/8/24 revealed that Patient #7’s hemodialysis prescription was for a DFR of 800 mL/min. Review on 10/22/24 of Patient #7’s treatment sheet dated 10/8/24 revealed the DFR was documented at 700 mL/min at 1:33 p.m., 2:02 p.m., 2:31 p.m., 3:50 p.m., 4:00 p.m., 4:36 p.m., and the DFR was documented at 600 mL/min at 3:06 p.m.. Patient #8 Review on 10/22/24 of Patient #8’s hemodialysis prescription dated 10/12/24 revealed that Patient #8’s hemodialysis prescription was for BFR of 450 mL/min. Review on 10/22/24 of Patient #8’s treatment sheet 10/8/24 through 10/19/24 revealed the following: On 10/15/24 the BFR was documented at 400 mL/min at 12:49 p.m., 1:07 p.m., 1:33 p.m., 2:02 p.m., 2:38 p.m., 3:05 p.m., and 3:32 p.m.; On 10/17/24 the BFR was documented at 400 mL/min at 1:03 p.m., 1:34 p.m., 2:05 p.m., 3:03 p.m., 3:28 p.m., and 3:47 p.m.. Patient #9 Review on 10/22/24 of Patient #9’s hemodialysis prescription dated 10/21/24 revealed that Patient #9’s hemodialysis prescription was for DFR of 500 mL/min. Review on 10/22/24 of Patient #9’s treatment sheet 10/9/24 through 10/21/24 revealed the following On 10/21/24 the DFR was documented at 800 mL/min at 7:25 a.m., 7:32 a.m., 8:04 a.m., 8:34 a.m., and 9:19 a.m.. Patient #10 Review on 10/22/24 of Patient #10’s hemodialysis prescription dated 10/15/24 revealed that Patient #10’s hemodialysis prescription was for BFR of 450 mL/min. Review on 10/22/24 of Patient #10’s treatment sheet 10/10/24 through 10/19/24 revealed the following: On 10/15/24 the BFR was documented at 375 mL/min at 7:35 a.m., 8:06 a.m., 8:31 a.m., 8:32 a.m., 9:05 a.m., 10:01 a.m.,10:03 a.m., 10:37 a.m., 11:04 a.m., and 11:16 a.m.; On 10/17/24 the BFR was documented at 375 mL/min at 7:30 a.m., 8:06 a.m., 8:31 a.m., 9:01 a.m., 9:32 a.m., 9:33 a.m., 10:02 a.m., 10:34 a.m., and 11:03 a.m.; On 10/19/24 the BFR was documented at 200 mL/min at 7:16 a.m.. The BFR was documented at 400 mL/min at 7:30 a.m.. The BFR was documented at 375 mL/min at 8:01 a.m., 8:32 a.m., 9:01 a.m., 9:35 a.m., 10:07 a.m., 10:31 a.m., 11:05 a.m., and 11:14 a.m.. Review on 10/22/24 of facility’s policy titled, “Pre-Treatment Safety Checks Procedure”, published 2/6/23, revealed: “...The clinician initiating treatment must verify the prescribed set up matches: patient’s identity, prescription: dialyzer, dialysate composition, dialysate flow rate, time, goal set, needle size, temperature...” Review on 10/22/24 of the facility policy titled, “Unable to Achieve Prescribed Blood Flow Rate”, dated 11/1/21, revealed: “...Notification: Notify physician/extender if unable to achieve prescribed blood flow rate. Documentation: Document in patient’s treatment record what action taken to address the inadequate blood flow and if unable to resolve. The nurse shall document any physicians orders...” Interview on 10/22/24 at approximately 11:00 a.m. with Staff A (Charge Nurse) confirmed the above treatments were not following the dialysis prescription for Patients #1, #2, #3, #4, #5, #7, #8, #9, and #10 and revealed that there was no evidence that a provider was notified of the inability to achieve BFR for Patient #1, #3, #5, #8 and #10.”

    Rule V0503. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Oct 22, 2024Standard inspection4 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Oct 1, 2005.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis, peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 26 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • In CMS’s survey, patients rate its staff 3 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • Patients rate it 3 of 5 in CMS’s survey of in-center hemodialysis patients (51 interviews, Oct 18, 2024 to Jul 11, 2025): 68% rated the facility 9 or 10 out of 10.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 53 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 53 of 5

How does it compare nearby?

  • No other dialysis facility CMS lists is in Grafton County.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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