Fmc Monadnock Dialysis Center
A dialysis facility in Keene, New Hampshire 03431
14 Ashbrook Road, Keene, New Hampshire 03431. (603) 338-5220.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 28, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Nov 2, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 3of 5 CMS’s star rating
- 3of 5 patient survey rating
- 1 deficiency cited in the last three years
- 23 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jan 30, 2025: a complaint inspection.
1 deficiency cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Jan 30, 2025: complaint inspection1 deficiency
-
Adverse Events - Actions Expected
The inspectors’ words, 582 words
“ADVERSE EVENTS-ACTIONS EXPECTED CFR(s): 494.40(d) A dialysis facility must maintain active surveillance of patient reactions during and following dialysis. When clinically indicated (for example, after adverse patient reactions) the facility must- (1) Obtain blood and dialysate cultures and endotoxin levels; (2) Evaluate the water purification system; and (3) Take corrective action. This Standard is not met as evidenced by: 43408 Based on record review and interview, it was determined that the ESRD (End Stage Renal Dialysis) facility failed to perform and document all the actions expected following an adverse patient reactions for 3 of 3 patient records reviewed. (Patient Identifiers are #1, #2, and #3). Findings include: Review on 1/30/25 of the ESRD facility policy titled “Device Evaluation Following Patient Event”, published 4/5/21, revealed “...1. The Clinical Manager (CM), Program Manager (PM, supervising RN [Registered Nurse] onsite, or RN present during a patient event, as appropriate, will immediately review patient event with the Area Technical Operations Manager (ATOM) and the patient’s Treating Nephrologist, Supervising Physician or Medical Director as required by Patent Adverse Event Reporting and Documentation policy. 2. The Treating Nephrologist, Supervising Physician or Medical Director, in consultation with ATOM, will evaluate the patient event and determine if a device potentially contributed or caused the patient event...if the machine passes the functional test/self-test portion for the “Device Evaluation Following Event” form, and it is believed that the device was not, in any way, involved in causing or contributing to the event then... the machine may be returned to service immediately upon authorization by the Medical Director, Clinical Manager/Program Manager/Regional Technical Operations Manager and/or Area Technical Operations Manager. No further authorization from Corporate Clinical Services is required...” Patient #1 Review on 1/30/25 of Patient #1’s incident report, dated 11/22/24, revealed that Patient #1 had ended treatment early related to developing chest pain and was transported to the hospital. Further review of Patient #1’s incident report revealed no evaluation of the patient event to determine if a device potentially contributed or caused the patient event with the ATOM and physician. There was no evidence a”Device Evaluation Following Event” form was completed. Patient #2 Review on 1/30/25 of Patient #2’s incident report, dated 11/25/24, revealed that Patient #2 had become unresponsive after ending treatment and was sent to the hospital for evaluation. Further review of Resident #2’s incident report revealed no evaluation of the patient event to determine if a device potentially contributed or caused the patient event with the ATOM and physician. There was no evidence that a “Device Evaluation Following Event” form was completed. Patient #3 Review on 1/30/25 of Patient #3’s incident report, dated 1/2/25, revealed that after ending treatment Patient #3 had a change in consciousness, was unable to respond verbally and required 4 responders to transfer from the treatment chair to the stretcher. Further review of Resident #3’s incident report revealed no evaluation of the patient event to determine if a device potentially contributed or caused the patient event with the ATOM and physician. There was no evidence that a “Device Evaluation Following Event” form was completed. Interview on 1/30/25 at approximately 11:00 a.m. with Staff A (Administrator) confirmed the above findings. Interviewed revealed that there was no policy that defined what would be considered an adverse patient reaction. Interview also confirmed that the above patient events were not reviewed with the ATOM and that the cultures and endotoxins were not done and the water purification system was not evaluated and documented on a “Device Evaluation Following Event” form.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 30, 2025 | Complaint inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on May 21, 1997.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: Fresenius Medical Care.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis, peritoneal dialysis and home hemodialysis training.
- Doesn’t offer a shift starting at 5 p.m. or later.
- 23 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
- In CMS’s survey, patients rate its staff 4 of 5.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the Fresenius Medical Care chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
- Patients rate it 3 of 5 in CMS’s survey of in-center hemodialysis patients (36 interviews, Oct 18, 2024 to Jul 11, 2025): 73% rated the facility 9 or 10 out of 10.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | 3 of 5 |
How does it compare nearby?
- No other dialysis facility CMS lists is in Cheshire County.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
-
Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.