Fms Dialysis Services of Oxford
A dialysis facility in Oxford, North Carolina 27565
1620 Williamsboro Street, Oxford, North Carolina 27565. (919) 693-7507.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 4of 5 CMS’s star rating
- 2of 5 patient survey rating
- 2 deficiencies cited in the last three years
- 25 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Apr 17, 2025: a complaint and standard inspection.
2 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Apr 17, 2025: complaint and standard inspection2 deficiencies
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Assess B/P & Fluid Management Needs
The inspectors’ words, 943 words
“PA-ASSESS B/P, FLUID MANAGEMENT NEEDS CFR(s): 494.80(a)(2) The patient’s comprehensive assessment must include, but is not limited to, the following: Blood pressure, and fluid management needs. This Standard is not met as evidenced by: 38766 Based on a review of policy and procedures, medical records review, and staff interviews, the facility staff failed to perform and/or document patient monitoring every 30-45-minute during dialysis treatments for four (4) of nine (9) in-patient records reviewed (Patient #7, #1, #8, and #3). Findings included: A review on 04/16/2025 of the facility’s policy and procedure, “Patient Assessment and Monitoring,” published 05/01/2023, revealed “...During Treatment: Obtaining blood pressure and pulse rate every 30 minutes or more as needed but not to exceed 45 minutes or per state regulations. Document machine parameters and safety checks every 30 minutes or more often as needed, but not to exceed 45 minutes per state regulations...” 1. An open medical record review on 04/17/2025 for Patient #7 revealed that a 33-year-old male was admitted to the facility for ICHD treatments on 11/26/216. A review of the treatment sheet dated 03/21/2025 revealed the treatment started at 0851 and ended at 1408 (317 minutes). The treatment flowsheet revealed no documented vital signs from 0938 through 1141 (123 minutes) and 1141 through 1244 (63 minutes. A review of the treatment flowsheet on 03/31/2025 revealed the treatment started at 0800 and ended at 1334 (334 minutes). The treatment flow sheet revealed no documented vital signs from 0932 through 1042 (70 minutes), 1104 through 1201 (57 minutes), and again at 1307 (66 minutes). A review of the treatment sheet dated 04/02/2025 revealed the treatment started at 0716 and ended at 1322 (366 minutes). The treatment flow sheet revealed no documented vital signs from 0732 through 0837 (65 minutes). The review revealed the facility staff failed to monitor the patient every 30-45 minutes during the hemodialysis treatment per the facility policy. An interview on 04/17/2025 at 1325 with Staff #2 revealed that the staff should take the patient’s vital signs and safety checks every 30 to 45 minutes. The staff confirmed that the policy required these checks to be performed and documented every 30 to 45 minutes or more frequently as needed. 2. An open medical record review on 04/16/2025 for Patient #1 revealed that a 69-year-old female was admitted to the facility for ICHD treatments on 01/16/2025. A review of the treatment sheet dated 04/05/2025 revealed the treatment started at 0742 and ended at 1144 (242 minutes). The treatment flow sheet revealed no documented vital signs from 1007 through 1103 (56 minutes). A review of the treatment sheet dated 04/10/2025 revealed the treatment started at 0725 and ended at 1131 (246 minutes). The treatment flow sheet revealed no documented vital signs from 1038 through 1132 (54 minutes). A review of the treatment sheet dated 04/12/2025 revealed the treatment started at 0754 and ended at 1201 (247 minutes). The treatment flow sheet revealed no documented vital signs from 1040 through 1201 (81 minutes). The review revealed the facility staff failed to monitor the patient every 30-45 minutes during the hemodialysis treatment per the facility policy. An interview on 04/17/2025 at 1325 with Staff #2 revealed that the staff should take the patient’s vital signs and safety checks every 30 to 45 minutes. The staff confirmed that the policy required these checks to be performed and documented every 30 to 45 minutes or more frequently as needed. 3. An open medical record review on 04/17/2025 for Patient #8 revealed that an 83-year-old female was admitted to the facility for ICHD treatments on 10/22/2015. A review of the treatment sheet dated 03/21/2025 revealed the treatment started at 1352 and ended at 1558 (126 minutes). The treatment flow sheet revealed no documented vital signs from 1434 through 1534 (61 minutes). A review of the treatment sheet dated 04/07/2025 revealed the treatment started at 1304 and ended at 1554 (170 minutes). The treatment flow sheet revealed no documented vital signs from 1304 through 1406 (62 minutes). A review of the treatment sheet dated 04/09/2025 revealed the treatment started at 1245 and ended at 1546 (181 minutes). The treatment flow sheet revealed no documented vital signs from 1337 through 1440 (63 minutes). The review revealed the facility staff failed to monitor the patient every 30-45 minutes during the hemodialysis treatment per the facility policy. An interview on 04/17/2025 at 1325 with Staff #2 revealed that the staff should take the patient’s vital signs and safety checks every 30 to 45 minutes. The staff confirmed that the policy required these checks to be performed and documented every 30 to 45 minutes or more frequently as needed. 4. An open medical record review on 04/16/2025 for Patient #3 revealed that a 79-year-old female was admitted to the facility for ICHD treatments on 05/17/2024. A review of the treatment sheet dated 03/21/2025 revealed the treatment started at 1306 and ended at 1628 (202 minutes). The treatment flow sheet revealed no documented vital signs from 1332 through 1435 (63 minutes). A review of the treatment sheet dated 04/09/2025 revealed the treatment started at 1202 and ended at 1506 (176 minutes). The treatment flow sheet revealed no documented vital signs from 1338 through 1437 (59 minutes). The review revealed the facility staff failed to monitor the patient every 30-45 minutes during the hemodialysis treatment per the facility policy. An interview on 04/17/2025 at 1325 with Staff #2 revealed that the staff should take the patient’s vital signs and safety checks every 30 to 45 minutes. The staff confirmed that the policy required these checks to be performed and documented every 30 to 45 minutes or more frequently as needed.”
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Md Resp - Ensure All Adhere To P&P
The inspectors’ words, 454 words
“MD RESP-ENSURE ALL ADHERE TO P&P CFR(s): 494.150(c)(2)(i) The medical director must- (2) Ensure that- (i) All policies and procedures relative to patient admissions, patient care, infection control, and safety are adhered to by all individuals who treat patients in the facility, including attending physicians and nonphysician providers; This Standard is not met as evidenced by: 38766 Based on policy review and interviews with patients and staff, the facility failed to ensure mobile devices were not used in the patient care area. Findings included: Review on 04/16/2025 of the facility’s policy titled “Use of Portable Electronic Communication Devices” effective 12/15/2020 revealed, “...Portable Communication Devices-Clinical Environments: Employees in clinical setting are permitted to use portable communication devices during break or meal periods, however: Devices must be kept out of patients and clients, and used only in a break room or other non-public location, ...Important: Patient care employees are prohibited from carrying cell phones, and portable communication devices into patient care areas...” An interview on 04/16/2025 at 1015, with Patient #9, indicated that Named Staff (Staff #3) would be wearing her Bluetooth earpiece while on the treatment floor. An interview on 04/16/2025 at 1025 with Staff #5 revealed that Named Staff (Staff #3 and #4) would be wearing their Bluetooth in their ears while on the treatment floor. The staff reported that management had addressed it during a meeting, however, it continued to happen. An interview on 04/16/2025 at 1215 with staff #3 revealed that the staff was not supposed to use electronic devices such as cell phones, laptops, computers, Bluetooth, or MP3 players where patients could see them. The staff reported that management had a meeting with all staff regarding the use of electronic devices on the floor and the expectation of staff compliance. An interview on 04/16/2025 at 1635 with Staff #6 revealed that no electronic devices were allowed on the treatment floor. Staff #6 reported that patients had complained about certain staff wearing Bluetooth, and the clinic manager had reeducated the staff; however, the staff behaviors had not changed. The interview revealed that Staff #6 believed that staff wearing Bluetooth devices had affected the response to machine alarms. An interview on 04/17/2025 at 1415 with the Director of Operations (DO) revealed that it had been an ongoing issue with the staff wearing Bluetooth. It has been an ongoing conversation that started on 03/05/2024. The DO attempted to address the issue by educating on safety risks. The staff was re-educated on the fact that the device could interfere with the response to the machine alarm. The interview revealed that the DO had to prioritize a lot of things. That is why management has not taken action against these staff. NC00229096, NC00229178, NC00229225, & NC00229466.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 17, 2025 | Complaint and standard inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on Mar 22, 2006.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: Fresenius Medical Care.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis.
- Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
- 25 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
- In CMS’s survey, patients rate its staff 1 of 5.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the Fresenius Medical Care chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 4 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
- Patients rate it 2 of 5 in CMS’s survey of in-center hemodialysis patients (43 interviews, Oct 18, 2024 to Jul 11, 2025): 55% rated the facility 9 or 10 out of 10.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 4 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | 2 of 5 |
How does it compare nearby?
- Of the 2 dialysis facilities CMS lists in Granville County, 2 have a star rating from CMS: 2 rated 4 of 5.
- CMS rates this one 4 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
| Place | Star rating |
|---|---|
| Fmc Dialysis Services Neuse River | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
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Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.