Fmc Bma of Southwest Greensboro
A dialysis facility in Jamestown, North Carolina 27282
5020 Mackay Road, Jamestown, North Carolina 27282. (336) 854-7807.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 3of 5 CMS’s star rating
- 3of 5 patient survey rating
- 3 deficiencies cited in the last three years
- 33 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Mar 1, 2024: a complaint and standard inspection.
3 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Mar 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Mar 1, 2024: complaint and standard inspection3 deficiencies
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Ic - Clean/Dirty Areas, Med Prep Area, No Common Med Carts
The inspectors’ words, 277 words
“IC-CLEAN/DIRTY;MED PREP AREA;NO COMMON CARTS CFR(s): 494.30(a)(1)(i) Clean areas should be clearly designated for the preparation, handling and storage of medications and unused supplies and equipment. Clean areas should be clearly separated from contaminated areas where used supplies and equipment are handled. Do not handle and store medications or clean supplies in the same or an adjacent area to that where used equipment or blood samples are handled. When multiple dose medication vials are used (including vials containing diluents), prepare individual patient doses in a clean (centralized) area away from dialysis stations and deliver separately to each patient. Do not carry multiple dose medication vials from station to station. Do not use common medication carts to deliver medications to patients. If trays are used to deliver medications to individual patients, they must be cleaned between patients. This Standard is not met as evidenced by: 32003 Based on policy review, observation, and staff interview, the facility staff failed to prevent the potential spread of infectious disease by not removing their gowns when going from the treatment area to the warehouse for 1 of 1 observation. Findings included: Review on March 1, 2024 of the facility’s policy, “Personal Protective Equipment” published November 6, 2023 revealed, “Purpose...Policy...All person protective equipment shall be removed prior to leaving the treatment area. ...” Observation on February 28, 2024 in the warehouse revealed, CCHT #2 and PCT #3 entered the warehouse from the treatment area without removing their gowns thereby, not preventing the potential spread of infectious disease. Interview on February 29, 2024 at 10:40 AM with the Clinical Manager revealed, staff should not wear their gowns from the treatment area into the warehouse.”
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Ic - Hbv - Vaccinate Patients & Staff
The inspectors’ words, 344 words
“IC-HBV-VACCINATE PTS/STAFF CFR(s): 494.30(a)(1)(i) Hepatitis B Vaccination Vaccinate all susceptible patients and staff members against hepatitis B. This Standard is not met as evidenced by: 32003 Based on policy review, personnel worksheet review, and staff interview, the facility staff failed to prevent the potential spread of infectious diseases by not having a Hepatitis B vaccination validation process for 6 of 6 employees employed at the facility as transfers from other facilities within the organization. Findings included. Review on March 1, 2024 of the facility’s policy, “Employee Requirements for Testing and Vaccination for Hepatitis B” published April 5, 2021 revealed, “Purpose...Documentation...Hepatitis B vaccinations status shall be documented in the employees’ vaccination record...” Review on March 1, 2024 of the personnel worksheet revealed, six employees (CCHT #4, Nurse #5, CCHT #6, CCHT #7, CCHT #8, and Biomed Technician #9) had no documentation related to their Hepatitis B vaccination status. Review on March 1, 2024 of personnel files revealed: 1.) on February 19, 2023, CCHT #4 was employed at the facility as a transfer from another facility within the [organization], 2.) on October 30, 2022, Nurse #5 was employed at the facility as a transfer from another facility within the [organization], 3.) on August 6, 2023, CCHT #6 was employed at the facility as a transfer from another facility within the [organization], 4.) on October 1, 2023, CCHT #7 was employed at the facility as a transfer from another facility within the [organization], 5.) on May 28, 2023, CCHT #8 was employed at the facility as a transfer as a transfer from another facility within the [organization], and 6.) on October 16, 2022, Biomed Technician #9 was employed at the facility as a transfer from another facility within the [organization]. Review revealed no documentation related to the Hepatitis B vaccination status for the six transfer-in employees. Interview on March 1, 2024 at 3:30 PM with the Clinical Manager revealed, an inability of obtaining the Hepatitis B vaccination status for the six employees that were employed at the facility as a transfer from other facilities within the [organization].”
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Pe - Hemodialysis Patients In View During Treatments
The inspectors’ words, 627 words
“PE-HD PTS IN VIEW DURING TREATMENTS CFR(s): 494.60(c)(4) Patients must be in view of staff during hemodialysis treatment to ensure patient safety, (video surveillance will not meet this requirement). This Standard is not met as evidenced by: 32003 Based on policy review, consent for treatment review, observations, and staff interviews, the facility staff failed to promote patient safety by not ensuring access sites were visible during dialysis treatment and failed to update patient educational information related to visibility of access site during dialysis treatment for 3 of 3 patients with access sites covered (Patient #5, #15, and #19) for 2 of 3 survey days. Findings included: Review on March 1, 2024 of the facility’s policy, “Patient Rights and Responsibilities List “ published June 28, 2018 revealed, “[organization] PATIENT RESPONSIBILITIES...You have the responsibility to:...Chose Healthy Behaviors...For your safety, make sure your face and dialysis access are uncovered and visible for staff at all times during your treatment. ...” Review on March 1, 2024 of the facility’s, “Confirmation of Consent for in-center Hemodialysis Treatment” published November 1, 2021 revealed, “1. ...10...1. ...2. I should keep my catheter, access needle sites, and bloodline connections uncovered and in plain view during dialysis...” 1. Observation on February 28, 2024 at 10:00 AM - 10:30 AM (30-minutes) revealed, Patient #5 was located at Station #25 and asleep as dialysis treatment was underway. Observation revealed, the access site was not visible for 30-minutes consecutively. Open medical record review on March 1, 2024 revealed on February 23, 2018, Patient #5 signed the acknowledgement of receipt form for [organization] patient rights and responsibilities before the reference policy was published. Review revealed, the facility staff failed to obtain the patient signature for the updated educational information related to visibility of access sites during dialysis treatment. Interview on February 29, 2024 at 10:09 AM with CCHT #1 revealed, patients were going to do what they wanted to regardless of how many times patients were reminded to keep their access uncovered. Interview on February 29, 2024 at 2:25 PM with the Clinical Manager revealed, it was a constant battle with patients to keep their access sited uncovered. Interview revealed, patients were educated and signed a form acknowledging to keep their access sites visible during dialysis treatment. 2. Observation on February 29, 2024 from 9:30 AM to 10:00 AM (30-minutes) revealed, Patient #19 was located at Station #3 and asleep as dialysis treatment was underway. Observation revealed, the access site was not visible for 30-minutes consecutively. Open medical record review on March 1, 2024 revealed on February 1, 2018, Patient #19 signed the acknowledgement of receipt form for [organization] patient rights and responsibilities before the referenced policy was published. Review revealed, the facility staff failed to obtain the patient signature for the updated educational information related to visibility of access sites during dialysis treatment. 3. Observation on February 29, 2024 from 10:15 AM to 10:45 AM (30-minutes) revealed, Patient #15 was located at Station #16 and asleep as dialysis treatment was underway. Observation revealed, the access site was not visible for 30-minutes consecutively. Open medical record review on March 1, 2024 revealed on September 19, 2023, Patient #15 signed the consent for in-center hemodialysis treatment which outlined the patient understood the keep access site and bloodlines uncovered and in plain view during dialysis treatment. Interview on February 29, 2024 at 10:09 AM with CCHT #1 revealed, patients were going to do what they wanted to regardless of how many times patients were reminded to keep their access uncovered. Interview on February 29, 2024 at with the Clinical Manager revealed, it was a constant battle with patients to keep their access sited uncovered. Interview revealed, patients were educated and signed a form acknowledging to keep their access sites visible during NC00204603”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 1, 2024 | Complaint and standard inspection | 3 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on Oct 6, 1999.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: Fresenius Medical Care.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- 3 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis, peritoneal dialysis and home hemodialysis training.
- Doesn’t offer a shift starting at 5 p.m. or later.
- 33 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
- In CMS’s survey, patients rate its staff 2 of 5.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the Fresenius Medical Care chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, worse than expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
- Patients rate it 3 of 5 in CMS’s survey of in-center hemodialysis patients (37 interviews, Oct 18, 2024 to Jul 11, 2025): 66% rated the facility 9 or 10 out of 10.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | 3 of 5 |
How does it compare nearby?
- Of the 10 dialysis facilities CMS lists in Guilford County, 9 have a star rating from CMS: 7 rated 3 of 5, 1 rated 2 of 5, 1 rated 1 of 5.
- CMS rates this one 3 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
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Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.