Davita Sedc Kenansville Dialysis Center
A dialysis facility in Kenansville, North Carolina 28349
133 Limestone Rd, Kenansville, North Carolina 28349. (910) 441-3045.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 3of 5 CMS’s star rating
- Not rated patient survey rating
- 4 deficiencies cited in the last three years
- 17 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Feb 11, 2025: a standard inspection.
4 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
4 deficiencies in 1 month of the last 36. Last cited Feb 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
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| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Feb 11, 2025: standard inspection4 deficiencies
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Ic - Staff Education Re Catheters/Catheter Care
The inspectors’ words, 433 words
“IC-STAFF EDUCATION-CATHETERS/CATHETER CARE CFR(s): 494.30(a)(2) Recommendations for Placement of Intravascular Catheters in Adults and Children I. Health care worker education and training A. Educate health-care workers regarding the ... appropriate infection control measures to prevent intravascular catheter-related infections. B. Assess knowledge of and adherence to guidelines periodically for all persons who manage intravascular catheters. II. Surveillance A. Monitor the catheter sites visually of individual patients. If patients have tenderness at the insertion site, fever without obvious source, or other manifestations suggesting local or BSI [blood stream infection], the dressing should be removed to allow thorough examination of the site. Central Venous Catheters, Including PICCs, Hemodialysis, and Pulmonary Artery Catheters in Adult and Pediatric Patients. VI. Catheter and catheter-site care B. Antibiotic lock solutions: Do not routinely use antibiotic lock solutions to prevent CRBSI [catheter related blood stream infections]. This Standard is not met as evidenced by: 26622 Based on policy review, observation and interview, the patient care staff failed to disinfect the CVC exit site with 2 % Chlorhexidine Gluconate/70 % Isopropyl alcohol and allow to dry for 60 seconds per facility policy for 1 of 2 observed CVC exit sites disinfected with Chlorhexidine (PCT #2, Station #2). Findings include: Review on 02/11/2025 of the facility policy/procedure titled “Central Venous Catheter (CVC) With Clearguard HD Antimicrobial End Caps Procedure” effective October 2024 revealed “... 8. Holding catheter with the non-dominant hand and using aseptic technique, clean exit site with 2% Chlorhexidine Gluconate/70% Isopropyl Alcohol swab for minimum of 30 seconds... Then wait 60 seconds for air dry time.” Observation on 02/10/2025 at 1100 in the patient treatment area revealed PCT #2 entered Station #2 and initiated CVC exit site care for dialysis treatment with a CVC. PCT #2 cleansed the CVC exit site and area around site with 2% Chlorhexidine for 20 seconds and allowed to dry for forty-five (45) seconds. Observation revealed that the PCT failed to disinfect the CVC exit site for thirty (30) seconds and allow the exit site to dry for sixty (60) seconds per facility policy. Interview on 02/10/2025 at 1120 with PCT #2 revealed that the CVC exit site should be disinfected for 30 seconds. The interview confirmed that PCT #2 did not follow the facility policy. Interview on 02/11/2025 at 1500 with the Manager of Clinical Services and the Facility Administrator revealed the staff were expected to disinfect the CVC catheter exit site with Chlorhexidine swabs for 30 seconds and allow the site to dry for 60 seconds prior to applying new dressing per facility policy. Interview revealed the staff failed to follow the facility policy.”
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Manage Volume Status
The inspectors’ words, 362 words
“POC-MANAGE VOLUME STATUS CFR(s): 494.90(a)(1) The plan of care must address, but not be limited to, the following: (1) Dose of dialysis. The interdisciplinary team must provide the necessary care and services to manage the patient’s volume status; This Standard is not met as evidenced by: 26622 Based on facility policy review, medical record reviews, and staff interview, the facility staff failed to ensure machine prescription verifications were performed by a nurse within one hour of initiation of hemodialysis treatment in 2 of 6 (Patients #2 and #3, ) sampled in-center hemodialysis records reviewed. Findings include: Review on 02/11/2025 of the facility policy titled “PRE-INTRA-POST TREATMENT DATA COLLECTION, MONITORING AND NURSING ASSESSMENT” revised April 2024 revealed “Policy .... 3. Patient identity, prescription and machine settings are verified by teammate prior to initiation of treatment ... The prescription components are confirmed by a licensed nurse within one (1) hour of treatment initiation ...” 1. Review of the medical record for Patient #2 revealed a 41-year-old female admitted for In-Center Hemodialysis treatments on 05/21/2024. Review of the Treatment Flowsheet dated 12/20/2024 revealed Patient #2’s treatment was initiated at 1342. Review of the Flowsheet revealed the Registered Nurse Machine Verification was performed at 1547 (2 hours and 5 minutes after initiation of treatment). Interview on 02/11/2025 at 1500 with the Manager of Clinical Services and Facility Administrator revealed the Registered Nurse was expected to document the machine verification within one (1) hour of the patient dialysis treatment initiation time. Interview revealed the Registered Nurse failed to follow the facility policy. 2. Review of the medical record for Patient #3 revealed a 71-year-old female admitted for In-Center Hemodialysis treatments on 02/07/2023. Review of the Treatment Flowsheet dated 02/06/2025 revealed Patient #3’s treatment was initiated at 0954. Review of the Flowsheet revealed the Registered Nurse Machine Verification was performed at 1205 (2 hours and 11 minutes after initiation of treatment). Interview on 02/11/2025 at 1500 with the Manager of Clinical Services and Facility Administrator revealed the Registered Nurse was expected to document the machine verification within one (1) hour of the patient dialysis treatment initiation time. Interview revealed the Registered Nurse failed to follow the facility policy.”
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Achieve Adequate Clearance
The inspectors’ words, 1,675 words
“POC-ACHIEVE ADEQUATE CLEARANCE CFR(s): 494.90(a)(1) Achieve and sustain the prescribed dose of dialysis to meet a hemodialysis Kt/V of at least 1.2 and a peritoneal dialysis weekly Kt/V of at least 1.7 or meet an alternative equivalent professionally-accepted clinical practice standard for adequacy of dialysis. This Standard is not met as evidenced by: 26622 Based on policy review, medical record review, and staff interview the facility staff failed to follow the adequacy plan of care by failing to dialyze 5 of 6 (Patient #1, #2, #4, #5 and #6) patients at the prescribed BFR/DFR and/or treatment duration. Findings included: Review on 02/11/2025 of the facility policy titled “PRE-INTRA-POST TREATMENT DATA COLLECTION, MONITORING AND NURSING ASSESSMENT” revised April 2024 revealed “INTRADIALYTIC DATA COLLECTION/ASSESSMENT ... 9. ... b. At a minimum, obtain and document the following: ... iii. Blood and dialysate flows, arterial and venous pressures ... 10. If the dialysis prescription is not being met (including dialysis flow rate or change to/inability to obtain prescribed blood flow rate) the reason will be documented and the licensed nurse informed.” 1. Review of the medical record for Patient #1 revealed a 22-year-old male admitted for In-Center Hemodialysis treatments on 01/28/2025. Review of the Physician orders revealed Patient #1’s Blood Flow Rate (BFR) was ordered at 400 and Dialysate Flow Rate (DFR) at 600. Review of the Treatment Flowsheet dated 01/28/2025 revealed Patient #1’s hemodialysis treatment was initiated at 1154 and ended at 1501 (187 of 240 minutes). Review of the Flowsheet revealed Patient #1’s BFR average was 367, with no documentation for the decreased BFR and no documentation of the Registered Nurse notification. Review of the Treatment Flowsheet dated 01/30/2025 revealed Patient #1’s hemodialysis treatment was initiated at 1027 and ended at 1429 (234 minutes). Review of the Flowsheet revealed Patient #1’s BFR average was 361 with no documentation for the decreased BFR and no documentation of the Registered Nurse notification. Review of the Treatment Flowsheet dated 02/06/2025 revealed Patient #1’s hemodialysis treatment was initiated at 1148 and ended at 1556 (240 minutes). Review of the Flowsheet revealed Patient #1’s BFR average was 335 with no documentation for the decreased BFR and no documentation of the Registered Nurse notification. Review of the treatment sheets revealed that Patient #1’s blood flow rate was decreased in 3 of 6 treatments with no notification of the registered nurse. Interview on 02/11/2025 at 1500 with the Manger of Clinical Services and Facility Administrator revealed the facility’s patient care technicians should notify the nursing staff anytime they increased and/or decreased the patient’s BFR/DFR or were unable to achieve the ordered BFR/DFR. The interview further revealed that the nursing staff should have assessed and documented the reason for the decreased BFR during the patient treatments. The interview confirmed the medical record findings that patient #1 had a decreased BFR in 3 of 6 treatments with no documentation for the decreased BFR and Registered Nurse notification. 2. Review of the medical record for Patient #2 revealed a 41-year-old female admitted for In-Center Hemodialysis treatments on 05/21/2024. Review of the Physician orders revealed Patient #2’s Blood Flow Rate (BFR) was ordered at 350 and Dialysate Flow Rate (DFR) at 600. Review of the Treatment Flowsheet dated 12/18/2024 revealed Patient #2’s hemodialysis treatment was initiated at 1328 and ended at 1601 (153 of 210 minutes). Review of the Treatment Flowsheet dated 12/20/2024 revealed Patient #2’s hemodialysis treatment was initiated at 1342 and ended at 1708 (199 minutes). Review of the Flowsheet revealed Patient #2’s BFR average was 289 with no documentation for the decreased BFR and no documentation of the Registered Nurse notification. Review of the Treatment Flowsheet dated 12/23/2024 revealed Patient #2’s hemodialysis treatment was initiated at 1449 and ended at 1701 (131 of 210 minutes). Review of the treatment sheets revealed that Patient #2’s blood flow rate and/or treatment duration was decreased in 3 of 5 treatments with no documented reason for decreased BFR and/or treatment duration and no notification to the registered nurse. Interview on 02/11/2025 at 1500 with the Manger of Clinical Services and Facility Administrator revealed the facility’s patient care technicians should notify the nursing staff anytime they increased and/or decreased the patient’s BFR/DFR or were unable to achieve the ordered BFR/DFR. The interview further revealed that the nursing staff should have assessed and documented the reason for the decreased BFR during the patient treatments. The interview confirmed the medical record findings that patient #2 had a decreased BFR in 3 of 6 treatments with no documentation for the decreased BFR and Registered Nurse notification. The nurse should be notified if the patients are unable to complete the prescribed duration of the treatment and an against medical advice leave form should be completed and signed by the patient. 3. Review of the medical record for Patient #4 revealed an 81-year-old male admitted for In-Center Hemodialysis treatments on 10/11/2022. Review of the Physician orders revealed Patient #4’s Blood Flow Rate (BFR) was ordered at 450 and Dialysate Flow Rate (DFR) at 500. Review of the Treatment Flowsheet dated 01/27/2025 revealed Patient #4’s hemodialysis treatment was initiated at 1121 and ended at 1418 (133 of 180 minutes). Review of the Flowsheet revealed Patient #4’s BFR average was 377, with no documentation for the decreased BFR and no documentation of the Registered Nurse notification. Review of the Treatment Flowsheet dated 02/03/2025 revealed Patient #4’s hemodialysis treatment was initiated at 1111 and ended at 1416 (181 minutes). Review of the Flowsheet revealed Patient #4’s BFR average was 361 with no documentation for the decreased BFR and no documentation of the Registered Nurse notification. Review of the treatment sheets revealed that Patient #4’s blood flow rate was decreased in 2 of 6 treatments with no notification of the registered nurse. Interview on 02/11/2025 at 1500 with the Manger of Clinical Services and Facility Administrator revealed the facility’s patient care technicians should notify the nursing staff anytime they increased and/or decreased the patient’s BFR/DFR or were unable to achieve the ordered BFR/DFR. The interview further revealed that the nursing staff should have assessed and documented the reason for the decreased BFR during the patient treatments. The interview confirmed the medical record findings that patient #4 had a decreased BFR in 3 of 6 treatments with no documentation for the decreased BFR and Registered Nurse notification. 4. Review of the medical record for Patient #5 revealed a 65-year-old male admitted for In-Center Hemodialysis treatments on 10/26/2023. Review of the Physician orders revealed Patient #5’s Blood Flow Rate (BFR) was ordered at 350 and Dialysate Flow Rate (DFR) at 500. Review of the Treatment Flowsheet dated 02/06/2025 revealed Patient #5’s hemodialysis treatment was initiated at 1035 and ended at 1409 (215 of 240 minutes). Review of the Flowsheet revealed Patient #5’s BFR average was 317, with no documentation for the decreased BFR and no documentation of the Registered Nurse notification. Review of the Treatment Flowsheet dated 02/08/2025 revealed Patient #5’s hemodialysis treatment was initiated at 1035 and ended at 1303 (136 minutes). Review of the Flowsheet revealed Patient #5’s BFR average was 313 with no documentation for the decreased BFR and no documentation of the Registered Nurse notification. Review of the treatment sheets revealed that Patient #5’s blood flow rate was decreased in 2 of 6 treatments with no notification of the registered nurse. Interview on 02/11/2025 at 1500 with the Manger of Clinical Services and Facility Administrator revealed the facility’s patient care technicians should notify the nursing staff anytime they increased and/or decreased the patient’s BFR/DFR or were unable to achieve the ordered BFR/DFR. The interview further revealed that the nursing staff should have assessed and documented the reason for the decreased BFR during the patient treatments. The interview confirmed the medical record findings that patient #1 had a decreased BFR in 3 of 6 treatments with no documentation for the decreased BFR and Registered Nurse notification. 5. Review of the medical record for Patient #6 revealed a 79-year-old female admitted for In-Center Hemodialysis treatments on 07/09/2024. Review of the Physician orders revealed Patient #6’s Blood Flow Rate (BFR) was ordered at 350 and Dialysate Flow Rate (DFR) at 600. Review of the Treatment Flowsheet dated 01/29/2025 revealed Patient #6’s hemodialysis treatment was initiated at 1136 and ended at 1436 (175 of 180 minutes). Review of the Flowsheet revealed Patient #6’s DFR average was 500, with no documentation for the decreased DFR and no documentation of the Registered Nurse notification. Review of the Treatment Flowsheet dated 01/31/2025 revealed Patient #6’s hemodialysis treatment was initiated at 1127 and ended at 1425 (169 minutes). Review of the Flowsheet revealed Patient #6’s BFR average was 333, with no documentation for the decreased BFR and no documental of the Registered Nurse notification. Review of the Treatment Flowsheet dated 02/03/2025 revealed Patient #6’s hemodialysis treatment was initiated at 1120 and ended at 1428 (183 minutes). Review of the Flowsheet revealed Patient #6’s DFR average was 500, with no documentation for the decreased DFR and no documentation of the Registered Nurse notification. Review of the Treatment Flowsheet dated 02/05/2025 revealed Patient #6’s hemodialysis treatment was initiated at 1112 and ended at 1332 (119 of 180 minutes). Review of the Flowsheet revealed Patient #6’s BFR average was 286 and DFR average was 575, with no documentation for the decreased BFR/DFR and no documentation of the Registered Nurse notification. Review of the treatment sheets revealed that Patient #6’s BFR/DFR was decreased in 4 of 6 treatments with no notification of the registered nurse. Interview on 02/11/2025 at 1500 with the Manger of Clinical Services and Facility Administrator revealed the facility’s patient care technicians should notify the nursing staff anytime they increased and/or decreased the patient’s BFR/DFR or were unable to achieve the ordered BFR/DFR. The interview further revealed that the nursing staff should have assessed and documented the reason for the decreased BFR during the patient treatments. The interview confirmed the medical record findings that patient #1 had a decreased BFR in 3 of 6 treatments with no documentation for the decreased BFR and Registered Nurse notification.”
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Vascular Access - Monitor/Referrals
The inspectors’ words, 349 words
“POC-VASCULAR ACCESS-MONITOR/REFERRALS CFR(s): 494.90(a)(5) The interdisciplinary team must provide vascular access monitoring and appropriate, timely referrals to achieve and sustain vascular access. The hemodialysis patient must be evaluated for the appropriate vascular access type, taking into consideration co-morbid conditions, other risk factors, and whether the patient is a potential candidate for arteriovenous fistula placement. This Standard is not met as evidenced by: 26622 Based on policy and procedure review, observations, and staff interviews, the facility failed to ensure staff performed skin antisepsis per policy before cannulation of 1 of 2 Arterio-venous fistula/graft (AVF/AVG) cannulation procedures observed (Station #10, PCT #1). Findings included: Review on 02/11/2025 of the facility policy titled “AV (Arterio-venous) Fistula or Graft Cannulation ...” revised October 2022 revealed “ ... Skin Antiseptic: Povidone Iodine; Effective Volume: At least 1 prep pad per site or 1 saturated sterile gauze pad per site; Effective Contact Time: 30 seconds; Air Drying Time: 2 minutes ...” Observation on 02/10/2025 at 0948 in the patient treatment area revealed PCT #1 entered Station #10 and initiated access of an Arterio-venous fistula/graft (AVF/G) for hemodialysis treatment. PCT #1 performed hand hygiene and applied clean gloves. The PCT #1 cleansed the arterial and venous access sites simultaneously with one Povidone Iodine pad for 30 seconds. PCT #1 allowed the access sites to dry for 2 minutes before cannulation. Observation revealed PCT #1 failed to disinfect each access site with Povidone Iodine for 30 seconds per the facility policy. Interview on 02/10/2025 at 1155 with PCT #1 revealed that each site should be disinfected for 30 seconds. Interview revealed that PCT #1 disinfected the access sites at the same time using only one (1) Povidone Iodine pad. Interview revealed PCT #1 failed to disinfect the access sites per facility policy. Interview on 02/11/2025 at 1500 with the Manager of Clinical Services and the Facility Administrator revealed the staff were expected to disinfect each access site for 30 seconds when using Povidone Iodine pads and allow each site to dry for 2 minutes, prior to cannulating. Interview revealed the staff failed to follow the facility policy.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 11, 2025 | Standard inspection | 4 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on May 8, 1988.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: DaVita.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis.
- Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
- 17 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the DaVita chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “Too few completed survey responses to report.”
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | Not rated |
How does it compare nearby?
- Of the 2 dialysis facilities CMS lists in Duplin County, 2 have a star rating from CMS: 1 rated 3 of 5, 1 rated 2 of 5.
- CMS rates this one 3 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
| Place | Star rating |
|---|---|
| Davita Wallace Dialysis | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
-
Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.