Fmc - Fayetteville Kidney Center
A dialysis facility in Fayetteville, North Carolina 28306
2560 Legion Road, Fayetteville, North Carolina 28306. (910) 426-2001.
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The short answer
Record last released by CMS on Oct 14, 2026.
- 3of 5 CMS’s star rating
- 3of 5 patient survey rating
- 2 deficiencies cited in the last three years
- 50 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Oct 30, 2025: a complaint inspection.
2 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Oct 2025. Most serious: Standard-level. The last 3 years, to Oct 19, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
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| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.
Oct 30, 2025: complaint inspection2 deficiencies
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Manage Volume Status
The inspectors’ words, 1,176 words
“POC-MANAGE VOLUME STATUS CFR(s): 494.90(a)(1) The plan of care must address, but not be limited to, the following: (1) Dose of dialysis. The interdisciplinary team must provide the necessary care and services to manage the patient’s volume status; This Standard is not met as evidenced by: 51294 Based on facility policy review, medical record reviews, and staff interview, the facility staff failed to monitor a patient at a minimum of every 30-45 minutes during hemodialysis treatments for 4 of 6 sampled in-center hemodialysis records reviewed (Patients #3, #4, #5 and #6). Findings included: Review on 10/29/2025 of the facility policy titled, “Patient Assessment and Monitoring,” published 05/01/2023, revealed, “...During Treatment: Obtain blood pressure and pulse rate every 30 minutes or more as needed but not to exceed 45 minutes per state regulations. Document machine parameters and safety checks every 30 minutes or more often as needed but not to exceed 45 minutes or per state regulations.” 1. Open medical record review on 10/29/2025 for Patient #3 revealed a 40-year-old male admitted to the facility for ICHD (In Center Hemodialysis) treatments on 06/30/2010. Review of the treatment sheet dated 10/08/2025 revealed the treatment started at 0722 and ended at 1205 for a duration of 283 minutes. Review of the monitoring documentation dated 10/08/2025 revealed Patient #3’s blood pressure, pulse and machine parameters were monitored by staff at 0932 and monitored next by staff at 1028 (56 minutes later). Review of the treatment sheet dated 10/17/2025 revealed the treatment started at 0725 and ended at 1103 for a duration of 218 minutes. Review of the monitoring documentation dated 10/17/2025 revealed Patient #3’s blood pressure, pulse and machine parameters were monitored by staff at 1009 and monitored next by staff at 1103 (54 minutes later). Review revealed the facility staff failed to monitor the patient’s blood pressure, pulse and machine parameters at least every 30-45 minutes during the hemodialysis treatments on 10/08/2025 and 10/17/2025. Interview on 10/30/2025 at 1150 with the Clinical Manager revealed the staff were expected to monitor the patients every 30-45 minutes during treatments. Interview revealed the staff should have documented the monitoring in the patient’s treatment record. Interview revealed the staff failed to follow the facility policy on 10/08/2025 and 10/17/2025 for Patient #3. 2. Open medical record review on 10/29/2025 for Patient #4 revealed a 56-year-old male admitted to the facility for ICHD (In Center Hemodialysis) treatments on 11/23/2022. Review of the treatment sheet dated 10/14/2025 revealed the treatment started at 1032 and ended at 1437 for a duration of 245 minutes. Review of the monitoring documentation dated 10/14/2025 revealed Patient #4’s blood pressure, pulse and machine parameters were monitored by staff at 1046 and monitored next by staff at 1134 (48 minutes later). Review revealed the facility staff failed to monitor the patient’s blood pressure, pulse and machine parameters at least every 30-45 minutes during the hemodialysis treatments on 10/14/2025. Interview on 10/30/2025 at 1150 with the Clinical Manager revealed the staff were expected to monitor the patients every 30-45 minutes during treatments. Interview revealed the staff should have documented the monitoring in the patient’s treatment record. Interview revealed the staff failed to follow the facility policy on 10/14/2025 for Patient #4. 3. Open medical record review on 10/29/2025 for Patient #5 revealed a 60-year-old male admitted to the facility for ICHD (In Center Hemodialysis) treatments on 04/07/2010. Review of the treatment sheet dated 07/03/2025 revealed the treatment started at 1136 and ended at 1538 for a duration of 242 minutes. Review of the monitoring documentation dated 07/03/2025 revealed Patient #5’s blood pressure, pulse and machine parameters were monitored by staff at 1400 and monitored next by staff at 1502 (62 minutes later). Review revealed the facility staff failed to monitor the patient’s blood pressure, pulse and machine parameters at least every 30-45 minutes during the hemodialysis treatments on 07/03/2025. A review of the Physician orders revealed Patient #5’s Blood Flow Rate (BFR) was ordered at 400 with a Dialysate Flow Rate (DFR) at 1.5 times the BFR. A review of the Treatment Flowsheet dated 10/09/2025 revealed that Patient #5’s hemodialysis treatment was initiated at 1138 and ended at 1541. Review of the Flowsheet revealed Patient #5’s BFR/DFR was not documented until 1259 (81 minutes after the treatment started). Interview on 10/30/2025 at 1150 with the Clinical Manager revealed the staff were expected to monitor the patients every 30-45 minutes during treatments. Interview revealed the staff should have documented the monitoring in the patient’s treatment record. Interview revealed the staff failed to follow the facility policy on 07/03/2025 for Patient #5. Interview revealed the staff were expected to document BFR/ DFR with vital signs as part of patient monitoring. Interview revealed the staff should have documented the monitoring in the patient’s treatment record. Interview revealed the staff failed to follow the facility policy on 10/09/2025 for Patient #5. The interview confirmed that there was no documentation in the treatment record of the BFR/DFR for the first 81 minutes of treatment. 4. Open medical record review on 10/29/2025 for Patient #6 revealed a 75-year-old male admitted to the facility for ICHD (In Center Hemodialysis) treatments on 02/27/2025. A review of the Physician orders revealed Patient #6’s Blood Flow Rate (BFR) was ordered at 400 with a Dialysate Flow Rate (DFR) at 1.5 times the BFR. A review of the Treatment Flowsheet dated 10/07/2025 revealed that Patient #6’s hemodialysis treatment was initiated at 1158 and ended at 1558. Review of the Flowsheet revealed Patient #6’s BFR/DFR was not documented until 1223, 25 minutes after the treatment started. A review of the Treatment Flowsheet dated 10/09/2025 revealed that Patient #6’s hemodialysis treatment was initiated at 1204 and ended at 1614. Review of the Flowsheet revealed Patient #6’s BFR/DFR was not documented until 1256 (52 minutes after the treatment started). Review of the treatment sheet dated 10/18/2025 revealed the treatment started at 1201 and ended at 1606 for a duration of 245 minutes. Review of the monitoring documentation dated 10/18/2025 revealed Patient #6’s blood pressure, pulse and machine parameters were monitored by staff at 1230 and monitored next by staff at 1351 (81 minutes later). Review revealed the facility staff failed to monitor the patient’s blood pressure, pulse and machine parameters at least every 30-45 minutes during the hemodialysis treatments on 10/18/2025. Interview on 10/30/2025 at 1150 with the Clinical Manager revealed the staff were expected to document BFR/ DFR with vital signs as part of patient monitoring. Interview revealed the staff should have documented the monitoring in the patient’s treatment record. Interview revealed the staff failed to follow the facility policy on 10/07/2025 and 10/09/2025 for Patient #5. The interview confirmed that there was no documentation in the treatment record of the BFR/DFR for the first 25 and 52 minutes of treatment. Interview revealed the staff were expected to monitor the patients every 30-45 minutes during treatments. Interview revealed the staff should have documented the monitoring in the patient’s treatment record. Interview revealed the staff failed to follow the facility policy on 10/18/2025 for Patient #6.”
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Vascular Access - Monitor/Referrals
The inspectors’ words, 710 words
“POC-VASCULAR ACCESS-MONITOR/REFERRALS CFR(s): 494.90(a)(5) The interdisciplinary team must provide vascular access monitoring and appropriate, timely referrals to achieve and sustain vascular access. The hemodialysis patient must be evaluated for the appropriate vascular access type, taking into consideration co-morbid conditions, other risk factors, and whether the patient is a potential candidate for arteriovenous fistula placement. This Standard is not met as evidenced by: 51294 Based on policy and procedure review, observations, and staff interviews, the facility failed to ensure staff performed skin antisepsis (The process of applying antiseptic agents to the skin to inhibit the growth of microorganisms) per policy before cannulation of 3 of 3 Arterio-venous fistula/graft (AVF/AVG) cannulation procedures observed (Station #41; PCT (Patient Care Technician) #1; Station #37; PCT #2; Station #14; PCT #3). Findings included: Review on 10/29/2025 of the facility policy titled “Access Assessment and Cannulation” revised May 5, 2025 revealed “Skin disinfection, Step 1- Disinfect cannulation site as follows using any of the disinfectants below: 70 % isopropyl alcohol pad: Using gentle friction, clean the access site beginning in the center and continuing outward 2 inches in a concentric circle for 30 seconds and allow to dry before cannulating.” 1. Observation on 10/28/2025 at 1125 in the patient treatment area revealed PCT #1 entered Station #41 and initiated access of an Arterio-Venous fistula/graft (AVF/G) for hemodialysis treatment. PCT #1 performed hand hygiene and donned clean gloves. PCT #1 cleansed the arterial and venous access sites with 70 % isopropyl alcohol pad for 13 seconds at the first site and 8 seconds on the second site. Observation revealed PCT #1 failed to disinfect each access site with 70 % isopropyl alcohol for 30 seconds per the facility policy. Interview on 10/29/2025 at 1553 with PCT #1 revealed when asked how long the access site was disinfected, they stated “15 seconds”. Interview revealed that PCT #2 failed to disinfect the access sites per facility policy. Interview on 10/30/2025 at 1150 with the Clinical Manager revealed the staff were expected to disinfect each access site for 30 seconds when using 70 % isopropyl alcohol pads and allow each site to dry prior to cannulating. Interview revealed the staff failed to follow the facility policy. 2. Observation on 10/28/2025 at 1227 in the patient treatment area revealed PCT #2 entered Station #37 and initiated access of an Arterio-Venous fistula/graft (AVF/G) for hemodialysis treatment. PCT #2 performed hand hygiene and donned clean gloves. PCT #2 cleansed the arterial and venous access sites with 70 % isopropyl alcohol pad for 14 seconds at the first site and 17 seconds on the second site. Observation revealed PCT #2 failed to disinfect each access site with 70 % isopropyl alcohol for 30 seconds per the facility policy. Interview on 10/28/2025 at 1248 with PCT #2 revealed when asked how long the access site was disinfected, they stated “15-20 seconds”. Interview revealed that PCT #2 failed to disinfect the access sites per facility policy. Interview on 10/30/2025 at 1150 with the Clinical Manager revealed the staff were expected to disinfect each access site for 30 seconds when using 70 % isopropyl alcohol pads and allow each site to dry prior to cannulating. Interview revealed the staff failed to follow the facility policy. 3. Observation on 10/29/2025 at 1100 in the patient treatment area revealed PCT #3 entered Station #14 and initiated access of an Arterio-Venous fistula/graft (AVF/G) for hemodialysis treatment. PCT #3 performed hand hygiene and donned clean gloves. PCT #3 cleansed the arterial and venous access sites with 70 % isopropyl alcohol pad for 16 seconds at the first site and 8 seconds on the second site. Observation revealed PCT #3 failed to disinfect each access site with 70 % isopropyl alcohol for 30 seconds per the facility policy. Interview on 10/28/2025 at 1248 with PCT #3 revealed when asked how long the access site was disinfected, they stated “15-20 seconds.” Interview revealed that PCT #3 failed to disinfect the access sites per facility policy. Interview on 10/30/2025 at 1150 with the Clinical Manager revealed the staff were expected to disinfect each access site for 30 seconds when using 70 % isopropyl alcohol pads and allow each site to dry prior to cannulating. Interview revealed the staff failed to follow the facility policy.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 30, 2025 | Complaint inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on Dec 19, 1977.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: Fresenius Medical Care.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis, peritoneal dialysis and home hemodialysis training.
- Doesn’t offer a shift starting at 5 p.m. or later.
- 50 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
- In CMS’s survey, patients rate its staff 3 of 5.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the Fresenius Medical Care chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, worse than expected; patients on a kidney transplant waitlist, as expected.
- Patients rate it 3 of 5 in CMS’s survey of in-center hemodialysis patients (72 interviews, Oct 18, 2024 to Jul 11, 2025): 63% rated the facility 9 or 10 out of 10.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | 3 of 5 |
How does it compare nearby?
- Of the 5 dialysis facilities CMS lists in Cumberland County, 5 have a star rating from CMS: 3 rated 3 of 5, 1 rated 2 of 5, 1 rated 1 of 5.
- CMS rates this one 3 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
| Place | Star rating |
|---|---|
| Fmc Dialysis Services North Ramsey | 3 |
| Fmc Dialysis Services South Ramsey | 1 |
| Fmc of West Fayetteville | 2 |
| Fresenius Kidney Care Rockfish | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
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Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 19, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 19, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 14, 2026 and checked Oct 19, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 19, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.