Dci Big Sky
A dialysis facility in Billings, Montana 59106
720 Saint Mary Way, Billings, Montana 59106. (406) 252-9270.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 3of 5 CMS’s star rating
- 5of 5 patient survey rating
- 3 deficiencies cited in the last three years
- 40 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Oct 23, 2024: a standard inspection.
3 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Oct 23, 2024: standard inspection3 deficiencies
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Ic - Wear Gloves/Hand Hygiene
The inspectors’ words, 168 words
“IC-WEAR GLOVES/HAND HYGIENE CFR(s): 494.30(a)(1) Wear disposable gloves when caring for the patient or touching the patient’s equipment at the dialysis station. Staff must remove gloves and wash hands between each patient or station. This Standard is not met as evidenced by: 46400 Based on observation and record review, the facility failed to follow standards of hand hygiene and infection control for 1 (#8) of 16 sampled residents. Findings include: During an observation on 10/22/24 at 11:20 a.m., patient #8 was in the process of having dialysis initiated. Staff member K knocked a lab tube off the side table. Staff member K reached down picked the tube off the ground, placed it back on the side table, and connected the dialysis lines to the patients CVC hubs without changing gloves or performing hand hygiene between the clean and dirty areas. Review of the facility policy, Infection Control in the Dialysis Setting, approval date 10/5/17, showed: “4. Change gloves after: ... f. designated dirty areas and before clean areas.””
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Ic - Clean, Disinfect Surfaces & Equipment/Written Protocols
The inspectors’ words, 300 words
“IC-DISINFECT SURFACES/EQUIP/WRITTEN PROTOCOL CFR(s): 494.30(a)(4)(ii) [The facility must demonstrate that it follows standard infection control precautions by implementing- (4) And maintaining procedures, in accordance with applicable State and local laws and accepted public health procedures, for the-] (ii) Cleaning and disinfection of contaminated surfaces, medical devices, and equipment. This Standard is not met as evidenced by: 44769 Based on observation, interview, and record review, the facility failed to maintain a sanitary environment on the hemodialysis unit. Findings include: During an observation on 10/21/24 at 4:16 p.m., of the dialysis wall boxes, (which contain connections for the dialysis machine to receive acid and base concentrates, treated water, and dispose of waste products) there was a pinkish black buildup observed with a scattered lint appearing substance on station #’s 25 and 26’s water box drain basin. During an observation and interview on 10/23/24 at 11:25 a.m., staff member C stated the water boxes were cleaned once a week, on Saturdays. After staff member C observed the wall box for station #25, she sprayed it with vinegar and scrubbed it with a brush and most of the pinkish black buildup was removed. During an interview on 10/23/24 at 11:48 a.m., staff member C stated drain gel is poured in the water box and the surrounding water box area should be cleaned with vinegar and a scrubbed with a brush after using the drain gel. A review of the drain gel label showed “Bacterial Formulation for Removal of Organic Material from Drain lines and Non-Drain areas.” A review of the drain gel “Instructions for Use,” showed “For Non-Drain Areas Preparation: Remove loose and heavy surface organic material from area. Start Up: Spray [Drain Gel trade name] on area until wet. Repeat application daily as necessary until organic material has been removed, usually 5-7 days.””
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Assess Hd Adequacy Monthly/Pd Adequacy Q 4 Months
The inspectors’ words, 466 words
“PA-ASSESS HD ADEQ Q MO;PD ADEQ Q 4 MO CFR(s): 494.80(c) The adequacy of the patient’s dialysis prescription, as described in §494.90(a)(1), must be assessed on an ongoing basis as follows: (1) Hemodialysis patients. At least monthly by calculating delivered Kt/V or an equivalent measure. (2) Peritoneal dialysis patients. At least every 4 months by calculating delivered weekly Kt/V or an equivalent measure. This Standard is not met as evidenced by: 46400 Based on interview and record review, the facility failed to ensure the adequacy of peritoneal dialysis patients was assessed on an ongoing basis for 3 (#s 13, 15 & 16) of 20 peritoneal dialysis patients. Findings include: Review of the facility policy and procedure, Adequacy of Peritoneal Dialysis, no date, showed: “ ... Peritoneal dialysis patients’ adequacy must be assessed at least every 4 months ... the patient will receive the prescribed amount of dialysis with a goal of achieving or exceeding the current [facility name] adequacy goal of kt/v 1.7 ... patients who do not meet the current adequacy goals will receive ongoing evaluations of their status, including kinetic modeling and intervention, to ensure an optimal outcome is achieved.” Review of the adequacy labs for all peritoneal dialysis patients for the year of 2024, requested on 10/23/24, showed: Three out of 20 peritoneal dialysis patients did not meet the kt/v 1.7 adequacy goal on their most recent kt/v labs, had no reevaluation of their prescription after the poor lab value, and one patient did not have adequacy labs drawn quarterly. - Patient #16 had an adequacy value of .19 on 7/8/24, not meeting the goal of 1.7. There was no follow up lab draw or previous lab results to determine if the patient was recieving adequate dialysis. - Patient #15 had an adequacy lab drawn 7/8/24 with no result. There was no follow up lab draw or previous lab results to determine if the patient was recieving adequate dialysis. - Patient #13 had an adequacy value of .42 on 4/3/24, not meeting the goal of 1.7. There was no follow up lab draw or previous lab results to determine if the patient was recieving adequate dialysis. During an interview on 10/22/24 at 12:15 p.m., staff member R stated patient #16 had done their adequacy incorrectly in July and then had forgotten to bring a repeat sample in for August, September, and October 2024. During an interview on 10/23/24 at 2:30 p.m., staff member Q stated peritoneal dialysis adequacy was a problem for several reasons. Some patients lived far away and did not want to make the trip to the clinic monthy or bimonthly. Staff member Q stated the PD program needed “quality control” when choosing patients for home dialysis, because there is a level of patient compliance required that was not being followed.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 23, 2024 | Standard inspection | 3 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on Nov 29, 1995.
- Run as a non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: Dialysis Clinic, Inc.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis, peritoneal dialysis and home hemodialysis training.
- Doesn’t offer a shift starting at 5 p.m. or later.
- 40 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
- In CMS’s survey, patients rate its staff 5 of 5.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the Dialysis Clinic, Inc. chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
- Patients rate it 5 of 5 in CMS’s survey of in-center hemodialysis patients (40 interviews, Oct 18, 2024 to Jul 11, 2025): 88% rated the facility 9 or 10 out of 10.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | 5 of 5 |
How does it compare nearby?
- Of the 2 dialysis facilities CMS lists in Yellowstone County, 2 have a star rating from CMS: 1 rated 3 of 5, 1 rated 2 of 5.
- CMS rates this one 3 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
| Place | Star rating |
|---|---|
| Billings Clinic Dialysis | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
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Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.