Hearth Record

Usrc Watervliet Dialysis

A dialysis facility in Watervliet, Michigan 49098

8816 Red Arrow Hwy, Watervliet, Michigan 49098. (269) 463-3719.

CMS’s own record, on Care Compare

Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.

The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Aug 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Aug 14, 2024: a complaint and standard inspection.

3 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Aug 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Aug 14, 2024: complaint and standard inspection3 deficiencies
  • Ic - Clean, Disinfect Surfaces & Equipment/Written Protocols

    The inspectors’ words, 361 words

    “IC-DISINFECT SURFACES/EQUIP/WRITTEN PROTOCOL CFR(s): 494.30(a)(4)(ii) [The facility must demonstrate that it follows standard infection control precautions by implementing- (4) And maintaining procedures, in accordance with applicable State and local laws and accepted public health procedures, for the-] (ii) Cleaning and disinfection of contaminated surfaces, medical devices, and equipment. This Standard is not met as evidenced by: 47415 Based on observation, interview, and record review, the facility failed to ensure that cleaning and disinfection of contaminated surfaces was complete, following dialysis treatment in 2 (# 5, 10) of 2 patient stations where cleaning was observed, resulting in the potential to spread infectious agents to 2 patients that were coming on to treatment in those stations. Findings include: On 8/13/24 at 1455, CCHT (certified clinical hemodialysis technician) Staff G was observed cleaning the dialysis chair at station #10, and at 1530, CCHT Staff F was observed cleaning the dialysis chair at station #15. In both observations chairs were immediately closed and returned to the upright position after cleaning. The staff failed to leave the sides of the chairs open, and footrests in an extended position to remain visibly wet as required for disinfectant contact time. Both Staff G and Staff F, immediately after station cleaning was complete, were asked about disinfectant contact time and allowing the wings of the chair, and inner areas of footrest to dry before closing. Both CCHT’s stated the chairs could be closed and returned to upright position immediately after cleaning. On 8/13/24 at approximately 1545, Facility Administrator Staff A asked about the disinfection of the dialysis chairs and contact time of disinfectant, and she stated she would check the policy. Review of facility policy C-IC-0080 titled, “Disinfection and Cleaning Dialysis Machine Equipment”, revised 7/2023 revealed: “A 1:100 dilution bleach solution will be made daily ...The bleach solution will have at least a (5) minute contact time as per manufacturer’s recommendation for external disinfection of ...dialysis chairs ...Clean chair by placing in the reclining positions and swing arms out to clean seat, footrest, backrest and sides, armrest, inside of chair arms and chair frame and side tray ...Adhere to appropriate contact time between external disinfection of the machine/chair ...””

    Rule V0122. Standard-level. From a complaint.

  • Pe - Safe, Functional, Comfortable Environment

    The inspectors’ words, 401 words

    “PE-SAFE/FUNCTIONAL/COMFORTABLE ENVIRONMENT CFR(s): 494.60 The dialysis facility must be designed, constructed, equipped, and maintained to provide dialysis patients, staff, and the public a safe, functional, and comfortable treatment environment. This Standard is not met as evidenced by: 22050 Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant affecting 62 patients, resulting in the increased likelihood for cross-contamination and bacterial harborage. Findings include: On 08/13/24 at 1050, an environmental tour of the facility was conducted with Biomed D and Biomed E, the following items were noted: Hazardous Waste Storage Room: The return-air-exhaust ventilation grill was observed heavily soiled with accumulated dust and dirt deposits. Patient Isolation Room: The return-air-exhaust ventilation grill was observed heavily soiled with accumulated dust and dirt deposits. Receptionist Room: The return-air-exhaust ventilation grill was observed heavily soiled with accumulated dust and dirt deposits. Biomed E indicated “(Name) EVS for Healthcare” was the current contractual service for facility housekeeping services. Patient Treatment Room: Sixteen dialysis machine chase connection boxes were observed (etched, scored, particulate), creating a porous non-cleanable and non-sanitizable surface. Dialysis Machines #11 and #15 were observed with acidic and corroded pipe connections, within the pipe chase inspection cover access panel. Nurse Station 1 and Nurse Station 2 return-air-ventilation grills were both observed heavily soiled with accumulated dust and dirt deposits. The return-air-ventilation grills measured approximately 2-feet-wide by 4-feet-long. The metal hand sanitizer stand support column connection was observed heavily corroded, adjacent to Nurse Station 1. The drywall surface was observed with adhesive residue, adjacent to the laboratory alcove. The soiled drywall surface measured approximately 11-inches-wide by 18-inches-long. The pipe chase perimeter wooden railing system was observed (etched, scored, dented, chipped, porous), directly behind all 16 dialysis machines. The wooden railing system could no longer be effectively cleaned and/or sanitized. On 08/13/24 at 1500, record review of the “(Name) EVS for Healthcare” service contract dated (2017) revealed under Category/Service: “Dust blinds, windowsills, jams, light fixtures, and ceiling vents with electrostatic dusting cloths monthly.” On 08/13/24 at 1515, record review of the “QAPI Meeting Minutes” dated (no date) revealed under Plan of Action/Follow-Up Needed/Root Cause: “Findings: Acid build-up at multiple wall boxes. Multiple kick panels need replacing. Action To Correct Deficiency: Bio-Med to replace T fittings to negate leaks when parts arrive. Bio-Med working with vendor to replace damaged kick panels. Monitor Procedure: Monthly Person Responsible: BMT/FA Due Date: 2024-08-31””

    Rule V0401. Standard-level. From a complaint.

  • Implement Updates Of Poc - 15 Days P Pt Assessment

    The inspectors’ words, 484 words

    “POC-IMPLEMENT UPDATE-15 DAYS P PT ASSESS CFR(s): 494.90(b)(2) Implementation of monthly or annual updates of the plan of care must be performed within 15 days of the completion of the additional patient assessments specified in §494.80(d). This Standard is not met as evidenced by: 29955 Based on interview and record review, the facility failed to implement the plan of care within 15 days of the interdisciplinary assessment for 5 of 7 patients reviewed (P-1,P-2, P-5,P-6, and P-7) resulting in the potential for unrecognized and unmet patient needs. Findings include: On 8/14/2024 during record review for P-1, it was revealed the initial interdisciplinary plan of care was dated 7/3/2024. The plan of care for each of the team was signed as completed by home peritoneal dialysis nurse, staff K, signed before the plan of care on 7/1/2024. Staff A, the facility administrator confirmed these findings. On 8/14/2024 during record review for P-2, it was revealed the annual interdisciplinary plan of care was dated 1/17/2023. The interdisciplinary assessment for each of the team was signed as completed as follows: physician staff L, signed on 1/8/2024, incenter dialysis nurse staff C, no date provided signed by staff J, social worker, staff I, 1/8/2024. Further record review for P-2 revealed the annual interdisciplinary plan of care from 1/23/2023. The interdisciplinary assessment for each of the team was signed as completed as follows: staff A, signed on 1/14/2023. On 8/14/2024 during record review for P-7, it was revealed the initial interdisciplinary plan of care was dated 7/18/2024. The interdisciplinary assessment for each of the team was signed as completed as follows: incenter dialysis nurse, staff K, signed on 8/14/2024. Staff A, the facility administrator confirmed these findings. On 8/14/2024 at 1035 an interview was conducted with staff O, the regional clinical manager. Staff O asked to be provided with the regulation which stated when the plan of care needed to be signed by the Interdisciplinary team. Staff O stated, “We are unaware of any regulation that requires dates of staff signatures....I don’t understand what the big deal is.” Explanation was provided. Staff O stated, “I may have to get IT involved.” On 8/14/2024 a record review occurred of the policy titled, “Comprehensive Interdisciplinary Assessment/Plan of Care (CIPA/POC),” policy C-AD-0480, revision date of 04/2024. According to the policy, “5. Frequency of CIPA/POC completion, e., The POC (plan of care) will be implemented with 15 days in the response to completion of any re-assessment... 47415 On 8/14/2024, during record review for P-5, it was revealed the annual interdisciplinary plan of care was dated 11/8/23. The interdisciplinary plan of care for each of the team was signed by staff A, until 12/12/23. On 8/14/2024, during record review for P-6, it was revealed the annual interdisciplinary plan of care was dated 4/11/24. The interdisciplinary plan of care for each of the team was not signed as completed by incenter dialysis nurse, staff B.”

    Rule V0558. Standard-level. From a complaint.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Aug 14, 2024Complaint and standard inspection3 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Jun 6, 2011.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: US Renal Care, Inc.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • 3 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis and peritoneal dialysis.
  • Doesn’t offer home hemodialysis training and a shift starting at 5 p.m. or later.
  • 16 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • In CMS’s survey, patients rate its staff 5 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the US Renal Care, Inc. chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 4 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • Patients rate it 4 of 5 in CMS’s survey of in-center hemodialysis patients (43 interviews, Oct 18, 2024 to Jul 11, 2025): 85% rated the facility 9 or 10 out of 10.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 54 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 54 of 5

How does it compare nearby?

  • Of the 3 dialysis facilities CMS lists in Berrien County, 3 have a star rating from CMS: 1 rated 4 of 5, 2 rated 3 of 5.
  • CMS rates this one 4 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.