Hearth Record

Fmc - Western Mass. Kidney Center (Bma Springfield)

A dialysis facility in Springfield, Massachusetts 01103

2000 Main Street, Springfield, Massachusetts 01103. (413) 739-5601.

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Dec 3, 2025: a standard inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Dec 3, 2025: standard inspection4 deficiencies
  • Ic - Sanitary Environment

    The inspectors’ words, 257 words

    “IC-SANITARY ENVIRONMENT CFR(s): 494.30 The dialysis facility must provide and monitor a sanitary environment to minimize the transmission of infectious agents within and between the unit and any adjacent hospital or other public areas. This Standard is not met as evidenced by: 37349 Based on observation, Centers for Disease Control and Prevention (CDC) guidance and interview, the facility failed to consistently provide a sanitary environment to minimize the transmission of infectious agents within the patient treatment area. Findings Include: The CDC defines a “sanitary environment” as an environment that meets “Standard Precautions” for an in-patient hospital setting plus the more stringent precautions which are recommended for hemodialysis units because of the increased potential for contamination with blood and pathogenic microorganisms. On 12/1/25 at 9:10 A.M., the surveyor observed a patient walking across the treatment floor. The patient had empty syringes attached to their Central Venous Catheter (CVC) limbs. The limbs were resting on a field that was contaminated with blood. The patient proceeded to walk past the nurses station and exited the treatment floor and into a common area bathroom. On 12/1/25 at 9:15 A.M., the surveyor observed the patient reenter the treatment area with the contaminated field, walk across the treatment floor to station 24 where Registered Nurse #4 restarted the patient’s hemodialysis treatment. During an interview on 12/1/25 at 2:20 P.M., the Clinic Manager said that the patient should not have left the treatment floor with blood on the field, staff who disconnected the patient should have put a clean field under the catheter limbs.”

    Rule V0111. Standard-level.

  • Ic - Wear Gowns, Shields/Masks; Staff Not Eat/Drink In Tx Area

    The inspectors’ words, 328 words

    “IC-GOWNS, SHIELDS/MASKS-NO STAFF EAT/DRINK CFR(s): 494.30(a)(1)(i) Staff members should wear gowns, face shields, eye wear, or masks to protect themselves and prevent soiling of clothing when performing procedures during which spurting or spattering of blood might occur (e.g., during initiation and termination of dialysis, cleaning of dialyzers, and centrifugation of blood). Staff members should not eat, drink, or smoke in the dialysis treatment area or in the laboratory. This Standard is not met as evidenced by: 37349 Based on observation, interview and policy review, the facility failed to ensure that 1 staff member (Registered Nurse [RN] #2) wore a face mask while examining a catheter exit site. Findings include: Review of the facility policy, titled, Changing the Catheter Dressing Procedure, published 5/2/25, included the following: * Catheter exit site disinfection and dressing change is to be completed prior to cap and hub connector disinfection. This provides an opportunity to view the exit site for infection or complications and if applicable, notify team leader charge nurse or home therapy nurse prior to initiating treatment. * Apply mask to patient and caregiver to help prevent contamination by airborne nasal bacteria. On 12/1/25 at 12:05 P.M., the surveyor observed Certified Clinical Hemodialysis Technician (CCHT) #6 provide exit site care for a patient with a Central Venous Catheter (CVC) in station 1. Prior to the procedure CCHT #6 placed a mask on himself and the patient. During the process, the patient said that the site was itchy and he/she thought he/she might have pulled a stitch that secures the catheter in place. CCHT #6 requested RN #2 to put a mask on and look at the exit site. RN #2 entered the station without a mask on and examined the exit site. During the examination, she was speaking to the patient while the exit site was exposed. During an interview on 12/1/25 at 12:31 P.M., RN #2 said that she should have worn a mask while examining an exposed CVC exit site.”

    Rule V0115. Standard-level.

  • Ic - Transducer Protectors: Not Wetted/Changed

    The inspectors’ words, 599 words

    “IC-TRANSDUCER PROTECTORS-NOT WETTED/CHANGED CFR(s): 494.30(a)(1)(i) Use external venous and arterial pressure transducer filters/protectors for each patient treatment to prevent blood contamination of the dialysis machines’ pressure monitors. If the external transducer protector becomes wet, replace immediately and inspect the protector. If fluid is visible on the side of the transducer protector that faces the machine, have qualified personnel open the machine after the treatment is completed and check for contamination. This includes inspection for possible blood contamination of the internal pressure tubing set and pressure sensing port. If contamination has occurred, the machine must be taken out of service and disinfected using either 1:100 dilution of bleach (300-600 mg/L free chlorine) or a commercially available, EPA-registered tuberculocidal germicide before reuse. Change filters/protectors between each patient treatment, and do not reuse them. Internal transducer filters do not need to be changed routinely between patients. This Standard is not met as evidenced by: 44223 Based on observation, interview, and policy review, the facility failed to ensure that 1 staff member, (Patient Care Technician [PCT] #4) identified, inspected, and changed a wet transducer protector for 1 station (#11). The transducer protectors must be dry in order to provide accurate venous and arterial pressures. Cross contamination can occur if the internal transducer becomes contaminated with blood and is not disinfected or changed before the machine is used on another patient. Findings include: Review of the Centers for Disease Control Recommendations for Preventing Transmission of Infections Among Chronic Hemodialysis Patients, dated 4/27/01, included the following: *Use external venous and arterial pressure transducer filters/protectors for each patient treatment to prevent blood contamination of the dialysis machines pressure monitors. If the external transducer protector becomes wet, replace immediately and inspect the protector. If fluid is visible on the side of the transducer protector that faces the machine, have qualified personnel open the machine after the treatment is completed and check for contamination. Review of the facility policy, titled Maintenance of Transducer Protectors Procedure, published 11/1/2021, indicated the following: *External transducer protectors must be changed immediately when they become wet with blood or other fluid. *Wet external transducer protectors must be thoroughly examined to determine if any blood or other fluid contamination is visible on the machine side (back) of the transducer protector prior to replacement. *If no evidence of blood or fluid contamination is evident, no further action is required other than replacing the wet transducer. *If the machine side (back) of the external transducer protector shows evidence of contamination with blood or other fluid; the machine must NOT be used to dialyze another patient until it has been thoroughly examined for any internal evidence of blood or fluid contamination by Technical Services. On 12/1/25 at 9:30 A.M., the surveyor observed the transducer protector on the dialysis machine in station 11 to be wet with blood. On 12/1/25 at 10:55 A.M., the surveyor observed PCT #4 remove the used supplies from station 11. She removed the wet transducer protector from the dialysis machine and without inspecting the back to determine if there had been any blood breakthrough, she threw the transducer protector away. During an interview on 12/1/25 at 11:05 A.M., PCT #4 said that she did not notice that the transducer was wet and she did not look at the back of it before she threw away the supplies. During an interview on 12/3/25 at 10:30 A.M., the Clinic Manager said she was aware of the wetted transducer and that the staff member did not check it before throwing away the supplies. The Clinic Manager said that it should have been checked for blood breakthrough.”

    Rule V0120. Standard-level.

  • Md Resp - Ensure All Adhere To P&P

    The inspectors’ words, 281 words

    “MD RESP-ENSURE ALL ADHERE TO P&P CFR(s): 494.150(c)(2)(i) The medical director must- (2) Ensure that- (i) All policies and procedures relative to patient admissions, patient care, infection control, and safety are adhered to by all individuals who treat patients in the facility, including attending physicians and nonphysician providers; This Standard is not met as evidenced by: 37349 Based on observation, interview and policy review, the medical director failed to ensure that 2 staff members, (Certified Clinical Hemodialysis Technician [CCHT] #1 and CCHT #2), adhered to the policy related to labeling of medication in syringes not being administered immediately. Findings include: The Medical Director failed to ensure that 2 staff members, CCHT #1 and CCHT #2, adhered to the policy related to labeling of medication in syringes not being administered immediately. Review of the facility policy, titled, Medication Preparation and Administration, published 7/7/25, included the following: *All medications in syringes not being administered immediately shall be labeled appropriately with the name of the medication, route, dose, name of patient, date, time and initials of the person who prepared the medication. A. On 12/1/25 at 10:45 A.M., the surveyor observed CCHT #1 discontinue treatment for a patient with a Central Venous Catheter (CVC), in station 24. During the process, she administered heparin (a blood thinner) from a syringe into the arterial limb and from a second syringe into the venous limb. The labels on both heparin syringes failed to include the time and initials of the person who prepared the medication. During an interview on 12/1/25 at 10:50 A.M., CCHT #1 said that she drew up the heparin at around 9:30 A.M., but did not put her initials or time on the label.”

    Rule V0715. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Dec 3, 2025Standard inspection4 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Aug 10, 1977.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis and a shift starting at 5 p.m. or later.
  • Doesn’t offer peritoneal dialysis and home hemodialysis training.
  • 33 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 2 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 52 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 8 dialysis facilities CMS lists in Hampden County, 8 have a star rating from CMS: 1 rated 4 of 5, 4 rated 3 of 5, 2 rated 2 of 5, 1 rated 1 of 5.
  • CMS rates this one 2 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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