Hearth Record

Dci - New Orleans East

A dialysis facility in New Orleans, Louisiana 70122

2077 Caton Street, Suite A, New Orleans, Louisiana 70122. (504) 242-3770.

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 6 deficiencies in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on May 20, 2025: a complaint inspection.

6 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

6 deficiencies in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

6 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

May 20, 2025: complaint inspection6 deficiencies
  • Carbon Adsorption - Monitoring, Testing Frequency

    The inspectors’ words, 574 words

    “CARBON ADSORP-MONITOR, TEST FREQUENCY CFR(s): 494.40(a) 6.2.5 Carbon adsorption: monitoring, testing freq Testing for free chlorine, chloramine, or total chlorine should be performed at the beginning of each treatment day prior to patients initiating treatment and again prior to the beginning of each patient shift. If there are no set patient shifts, testing should be performed approximately every 4 hours. Results of monitoring of free chlorine, chloramine, or total chlorine should be recorded in a log sheet. Testing for free chlorine, chloramine, or total chlorine can be accomplished using the N.N-diethyl-p-phenylene-diamine (DPD) based test kits or dip-and-read test strips. On-line monitors can be used to measure chloramine concentrations. Whichever test system is used, it must have sufficient sensitivity and specificity to resolve the maximum levels described in [AAMI] 4.1.1 (Table 1) [which is a maximum level of 0.1 mg/L]. Samples should be drawn when the system has been operating for at least 15 minutes. The analysis should be performed on-site, since chloramine levels will decrease if the sample is not assayed promptly. This Standard is not met as evidenced by: 14442 Based on record review and interview, the dialysis facility failed to ensure total chlorine testing was performed at least every 4 hours to verify that total chlorine levels were less than 0.1 mg/L. This deficient practice had the potential to negatively impact the 56 in-center hemodialysis patients on census. Findings: Review of AAMI 5.2.5 Carbon adsorption revealed, in part: Carbon adsorption systems, often referred to as carbon filters, are the principal means of removing both free chlorine and chloramine. Removal of free chlorine to a maximum level of 0.5 mg/L and chloramine to a maximum level of <0.1 mg/L is necessary to protect hemodialysis patients from red cell hemolysis. Review of AAMI 6.2.5 Carbon adsorption revealed, in part: Intensive monitoring of carbon adsorption beds is recommended because of the long history of adverse events related to chloramine contamination of dialysate. Chloramine concentrations in municipal water may change from day to day and the capacity of carbon adsorption beds to remove chloramine can vary with the pH and temperature of the water, the nature of the chloramine compounds present, and the presence of other substances in the water. The dependence of chloramine removal on multiple factors makes the performance of carbon adsorption beds unpredictable. Patient safety can only be ensured by intensively monitoring the performance of the carbon adsorption bed. Review of the facility “Procedure No: 141.2, Daily Water Treatment Monitoring”, with no date issued, revealed, in part: “Purpose: Ensure proper operation of the Water Treatment System and its components that will provide AAMI Standard Quality Water for Hemodialysis Treatments. Policy: 10. Chlorine/Chloramines testing: Testing for total chlorine is performed at the beginning of each treatment day prior to patients initiating treatment and again at least every four hours.” Review of the facility “Water System Log DCI” revealed, in part: 03/17/2025: Total Chlorine-Time of test 5:40 AM and 10:20 AM (4 hours, 40 minutes between tests). 04/25/2025: Total Chlorine-Time of test 9:05 AM and 1:15 PM (4 hours, 10 minutes between tests). 05/09/2025: Total Chlorine-Time of test 5:30 AM and 9:45 AM (4 hours, 15 minutes between tests). 05/17/2025: Total Chlorine-Time of test 5:35 AM and 9:40 AM (4 hours, 5 minutes between tests). In an interview on 05/20/2025 at 11:12 AM, S2NM confirmed staff failed to perform total chlorine testing within the required 4 hour time frame on 03/17/2025, 04/25/2025, 05/09/2025, and 05/17/2025.”

    Rule V0196. Standard-level. From a complaint.

  • Microbial Monitoring - Sample Before Disinfect

    The inspectors’ words, 225 words

    “MICROB MONITOR-SAMPLE BEFORE DISINFECT CFR(s): 494.40(a) 7.2 Microbial monitoring methods 7.2.1 General: samples before disinfect Samples should always be collected before sanitization/disinfection of the water treatment system and dialysis machines. This Standard is not met as evidenced by: 14442 Based on record review and interview, the dialysis facility failed to ensure that samples were collected before disinfection of the water treatment system for 3 of 6 months reviewed. This deficient practice had the potential to negatively impact the 56 in-center hemodialysis patients on census. Findings: Review of the facility “Procedure No: 122.2, Storage Tank and Loop Disinfection with Bleach”, with no date issued, revealed, in part: “Purpose: Inhibit colonization of bacteria in the pure water distribution system and to ensure that bacteria and endotoxin levels in the fluid paths are controlled. Policy: 2. Ensure monthly scheduled non-patient labs have been drawn (within 72 hours) prior to initiating scheduled disinfection.” Review of the facility water sample and disinfection records from December 2024 to May 2025 revealed, in part: January 2025, samples were collected 01/15/2025 and water treatment system disinfected 01/29/2025. February 2025, samples collected 02/05/2025 and water treatment system disinfected 02/13/2025. March 2025, samples collected 03/18/2025 and water treatment system disinfected 03/17/2025. In an interview on 05/20/2025 at 10:16 AM, S3ET confirmed water and dialysate samples were not collected before disinfection of the water treatment system.”

    Rule V0254. Standard-level. From a complaint.

  • Personnel - Training Program/Periodic Audits

    The inspectors’ words, 306 words

    “PERSONNEL-TRAINING PROGRAM/PERIODIC AUDITS CFR(s): 494.40(a) 9 Personnel: training program/periodic audits A training program that includes quality testing, the risks and hazards of improperly prepared concentrate, and bacterial issues is mandatory. Operators should be trained in the use of the equipment by the manufacturer or should be trained using materials provided by the manufacturer. The training should be specific to the functions performed (i.e., mixing, disinfection, maintenance, and repairs). Periodic audits of the operators’ compliance with procedures should be performed. The user should establish an ongoing training program designed to maintain the operator’s knowledge and skills. This Standard is not met as evidenced by: 14442 Based on observation and interview, the dialysis facility failed to ensure staff responsible for water treatment and dialysate systems were trained to monitor expiration dates. This deficient practice was evidenced by having expired test strips and calibration solutions available for use in the water treatment room. Findings: Observation of the facility water treatment room on 05/19/2025 at 10:18 AM revealed the following expired supplies: MINNCARE HD Residual Test Strips. One container with an expiration date 02/25/2022 and one container with an expiration date 03/30/2024. HACH SteriChek Residual Peroxide Reagent Strips. Six containers with an expiration date 02/2024. Myron L Calibration Buffer Solution pH 10.00. One container with an expiration date 02/22/2025. Myron L Calibration Buffer Solution pH 4.00. One container with an expiration date 02/26/2025. Myron L Conductivity Standard Solution 14.0 Millisiemens. One container with an expiration date 03/01/2025. Micro-X Residual Test Strips. Two containers with an expiration date 04/30/2025. In an interview on 05/19/2025 at 10:23 AM, S1AOD confirmed the supplies expired and should be discarded and not used. In an interview on 05/19/2025 at 10:32 AM, S3ET indicated the test strips were used during the water system disinfection process and solutions were used during calibration of hemodialysis machine testing equipment.”

    Rule V0260. Standard-level. From a complaint.

  • Pe - Safe, Functional, Comfortable Environment

    The inspectors’ words, 216 words

    “PE-SAFE/FUNCTIONAL/COMFORTABLE ENVIRONMENT CFR(s): 494.60 The dialysis facility must be designed, constructed, equipped, and maintained to provide dialysis patients, staff, and the public a safe, functional, and comfortable treatment environment. This Standard is not met as evidenced by: 14442 Based on observation, record review, and interview, the dialysis facility failed to maintain a safe environment. This deficient practice was evidenced by failing to secure nine oxygen tanks observed freestanding in the in-center hemodialysis treatment room. This deficient practice had the potential to impact the 56 in-center hemodialysis patients on census. Findings: Observation of the in-center hemodialysis treatment room on 05/19/2025 at 1:04 PM revealed nine freestanding and unsecured oxygen tanks in the patient wheel chair storage area. Review of the facility “Procedure No: 7.34, Use and Storage of Oxygen Tanks”, issued 01/31/2018, revealed, in part: “Purpose: Oxygen is a combustible gas. Employees must be able to safely use and store oxygen tanks. Procedure: Storage: 1. Oxygen tanks will be stored upright. They must be chained/strapped into a trolley or rack or chained to the wall so that they are stable upright and do not fall and cause the metal cylinder to strike objects and create sparks, and combustion occur.” In an interview on 05/19/2025 at 1:05 PM, S2NM confirmed the nine oxygen tanks were not securely stored.”

    Rule V0401. Standard-level. From a complaint.

  • Pe - Equipment Maintenance - Manufacturer’S Dfu

    The inspectors’ words, 312 words

    “PE-EQUIPMENT MAINTENANCE-MANUFACTURER’S DFU CFR(s): 494.60(b) The dialysis facility must implement and maintain a program to ensure that all equipment (including emergency equipment, dialysis machines and equipment, and the water treatment system) are maintained and operated in accordance with the manufacturer’s recommendations. This Standard is not met as evidenced by: 14442 Based on observation and interview, the dialysis facility failed to ensure all patient treatment equipment was maintained. This deficient practice was evidenced by failing to ensure in-center hemodialysis patient treatment chairs were maintained for patient comfort during treatment by having sunken cushions (treatment stations c, d, f) and to allow effective cleaning/disinfection by having tears and cracks in vinyl coverings (treatment stations a, b, e, g) for 7 (a, b, c, d, e, f, g) of 7 (a, b, c, d, e, f, g) treatment chairs inspected. The dialysis facility had 21 in-center hemodialysis patient treatment stations and 56 in-center hemodialysis patients on census. Findings: Observation of the in-center hemodialysis treatment room on 05/19/2025 from 1:00 PM to 1:34 PM revealed dialysis stations c, d, and f patient treatment chairs seat and back cushions moderately to severely sunken and dialysis stations a, b, e, and g patient treatment chairs had tears and cracks in the vinyl covering. In an interview on 05/19/2025 at 1:17 PM, Patient R1 indicated that her treatment chair seat cushion sunk down and was uncomfortable. Patient R1 indicated that she brought a pillow to treatment to sit on due to the condition of the chair. In an interview on 05/19/2025 at 1:21 PM, S2NM confirmed the facility had patient treatment chairs with sunken seat and back cushions and torn and cracked vinyl coverings. S2NM confirmed patients’ have complained about treatment chairs being uncomfortable due to sunken cushions. S2NM confirmed patient treatment chairs with torn and cracked vinyl coverings created an issue with chairs being adequately cleaned and disinfected.”

    Rule V0403. Standard-level. From a complaint.

  • Medical Records - Complete, Accurate, Accessible

    The inspectors’ words, 258 words

    “MR-COMPLETE, ACCURATE, ACCESSIBLE CFR(s): 494.170 The dialysis facility must maintain complete, accurate, and accessible records on all patients, including home patients who elect to receive dialysis supplies and equipment from a supplier that is not a provider of ESRD services and all other home dialysis patients whose care is under the supervision of the facility. This Standard is not met as evidenced by: 14442 Based on record review and interview, the dialysis facility failed to maintain accurate records. This deficient practice was evidenced by failing to ensure the time that total chlorine testing performed was accurately documented. Findings: Review of the facility “Procedure No: 141.2, Daily Water Treatment Monitoring”, with no date issued, revealed, in part: “Purpose: Ensure proper operation of the Water Treatment System and its components that will provide AAMI Standard Quality Water for Hemodialysis Treatments. Policy: 10. Chlorine/Chloramines testing: Testing for total chlorine is performed at the beginning of each treatment day prior to patients initiating treatment and again at least every four hours.” Review of the facility “Water System Log DCI” revealed, in part: 03/25/2025: Hour 4 and Hour 8 Time of test-Total Chlorine were both documented as performed at 1:30 PM. 03/27/2025: Hour 4 and Hour 8 Time of test-Total Chlorine were both documented as performed at 9:15 AM. 04/23/2025: Hour 4 and Hour 8 Time of test-Total Chlorine were both documented as performed at 1:45 PM. In an interview on 05/20/2025 at 11:36 AM, S2NM confirmed the time staff performed total chlorine test was not accurately documented on 03/25/2025, 03/27/2025, and 04/23/2025.”

    Rule V0726. Standard-level. From a complaint.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
May 20, 2025Complaint inspection6 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Sep 22, 1999.
  • Run as a non-profit.
  • No deficiency on record in the last three years.
  • Chain: Dialysis Clinic, Inc.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • 6 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 21 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Dialysis Clinic, Inc. chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 4 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, better than expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 54 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 16 dialysis facilities CMS lists in Orleans Parish, 15 have a star rating from CMS: 2 rated 4 of 5, 9 rated 3 of 5, 2 rated 2 of 5, 2 rated 1 of 5.
  • CMS rates this one 4 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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