Hearth Record

Fmc - Carmel

A dialysis facility in Carmel, Indiana 46032

12400 North Meridian St., Ste 200, Carmel, Indiana 46032. (317) 575-8312.

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Mar 7, 2025: a standard inspection.

3 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Mar 7, 2025: standard inspection3 deficiencies
  • Ic - Staff Education Re Catheters/Catheter Care

    The inspectors’ words, 318 words

    “IC-STAFF EDUCATION-CATHETERS/CATHETER CARE CFR(s): 494.30(a)(2) Recommendations for Placement of Intravascular Catheters in Adults and Children I. Health care worker education and training A. Educate health-care workers regarding the ... appropriate infection control measures to prevent intravascular catheter-related infections. B. Assess knowledge of and adherence to guidelines periodically for all persons who manage intravascular catheters. II. Surveillance A. Monitor the catheter sites visually of individual patients. If patients have tenderness at the insertion site, fever without obvious source, or other manifestations suggesting local or BSI [blood stream infection], the dressing should be removed to allow thorough examination of the site. Central Venous Catheters, Including PICCs, Hemodialysis, and Pulmonary Artery Catheters in Adult and Pediatric Patients. VI. Catheter and catheter-site care B. Antibiotic lock solutions: Do not routinely use antibiotic lock solutions to prevent CRBSI [catheter related blood stream infections]. This Standard is not met as evidenced by: 51751 Based on observation, record review, and interview, the facility failed to ensure adequate infection control practices were performed to prevent CVC infections with 2 of 3 CVC’s observed. (Patient #6,11) Findings Include: 1. According to the ‘Changing the Catheter Dressing Procedure’ policy (Version 8, 02/05/2024), staff must use 2% Chlorhexidine (a skin disinfectant) to disinfect the CVC exit site for 30 seconds and use a sterile alcohol pad to disinfect the CVC hubs after cap removal for 10-15 seconds. 2. During an observation on 03/06/2025 at 12:40 PM, PCT 2 disinfected Patient #11’s CVC exit site using Chlorhexidine (a skin disinfectant) for 20 seconds. 3. During an observation on 03/06/2025 at 10:40 AM, RN 3 initiated Patient #6’s CVC. RN 3 disinfected the hubs of the CVC for 7 seconds each with an alcohol pad. 4. During an interview on 03/07/2025 at 9:55 AM, RN 2 indicated that CVC exit sites are disinfected with Chlorhexidine for 30 seconds and the catheter hubs are disinfected with an alcohol pad for 20 seconds.”

    Rule V0147. Standard-level.

  • Carbon Adsorption - Monitoring, Testing Frequency

    The inspectors’ words, 563 words

    “CARBON ADSORP-MONITOR, TEST FREQUENCY CFR(s): 494.40(a) 6.2.5 Carbon adsorption: monitoring, testing freq Testing for free chlorine, chloramine, or total chlorine should be performed at the beginning of each treatment day prior to patients initiating treatment and again prior to the beginning of each patient shift. If there are no set patient shifts, testing should be performed approximately every 4 hours. Results of monitoring of free chlorine, chloramine, or total chlorine should be recorded in a log sheet. Testing for free chlorine, chloramine, or total chlorine can be accomplished using the N.N-diethyl-p-phenylene-diamine (DPD) based test kits or dip-and-read test strips. On-line monitors can be used to measure chloramine concentrations. Whichever test system is used, it must have sufficient sensitivity and specificity to resolve the maximum levels described in [AAMI] 4.1.1 (Table 1) [which is a maximum level of 0.1 mg/L]. Samples should be drawn when the system has been operating for at least 15 minutes. The analysis should be performed on-site, since chloramine levels will decrease if the sample is not assayed promptly. This Standard is not met as evidenced by: 51751 Based on record review and interview, the facility failed to complete total chlorine testing of the water system every 4 hours for 1 of 1 facility reviewed. Findings Include: 1. According to the ‘Carbon Filtration Monitoring for Incenter Water Systems Policy’ policy (Version 11, 02/03/20252) staff must complete Total Chlorine testing every 4 hours during patient treatments. 2. According to a ‘Post Worker Carbon Tank - TCL - 1’ document, a chlorine check was completed on 02/22/2025 at 5:40 AM with the next chlorine check completed at 3:10 PM. 3. During an interview on 03/06/2025 at 9:10 AM the Area Operations Team Manager (ATOM) indicated that on 02/22/2025 a new nurse reported to the FA that the total chlorine was checked every 4 hours, however, it was not recorded in the Electronic Record system. The ATOM indicated the involved staff failed to hit the save button, thus not recording the encounter. 4. During an interview on 03/06/2025 at 9:15 AM, Biomed indicated the requirement is to check for chlorine prior to the first patient starting treatment and every 4 hours during treatments. 5. During an interview on 03/07/2025 at 9:20 AM, PCT 4 indicated that chlorine testing is to be completed daily prior to starting patient treatments and then every 4 hours, verified by 2 staff members, an RN and a PCT. 6. During an interview on 03/06/2025 at 10:40 AM, the FA indicated it was a requirement to test and document total chlorine every 4 hours. On 02/22/2025 he received a text message from RN 2 indicating that the PCT failed to hit the save button when the chlorine tests were recorded in the electronic record keeping system. RN 2 assured the FA that the chlorine tests were completed but were not documented. The FA indicated that RN 2 did not document the results in any other place. 7. During an interview on 03/07/2025 at 9:55 AM, RN 2 indicated that chlorine testing is to be completed a minimum of every 4 hours. On 02/22/2025 RN 2 indicated that the chlorine checks were completed by a new PCT who failed to save and close the results of the chlorine tests in the electronic record system. All the chlorine checks were completed on time that day but were not documented anywhere else.”

    Rule V0196. Standard-level.

  • Md Resp - Ensure All Adhere To P&P

    The inspectors’ words, 1,552 words

    “MD RESP-ENSURE ALL ADHERE TO P&P CFR(s): 494.150(c)(2)(i) The medical director must- (2) Ensure that- (i) All policies and procedures relative to patient admissions, patient care, infection control, and safety are adhered to by all individuals who treat patients in the facility, including attending physicians and nonphysician providers; This Standard is not met as evidenced by: 51751 Based on observation, record review, and interview, the medical director failed to ensure staff followed all policies and procedures to include disinfection of an access site using an alcohol pad for 30 seconds and allowing too dry for 1 of 3 Arterial Venous Fistula (AVF) (a dialysis access) observations (Patient #9), failed to follow policy and procedures related to blood pressure (BP) and pulse readings every 30 minutes but not to exceed every 45 minutes for 1 of 5 records reviewed (Patient #3), failed to follow policy and procedure related to physician ordered Dialysate Flow Rates (DFR) for 4 of 5 patients reviewed (Patient #1, 3, 4, & 5), and failed to follow policy and procedure related to completing a nursing assessment prior to starting a new patient’s dialysis treatment for 1 of 1 new admission reviewed. (Patient #3) Findings Include: Access Assessment and Cannulation According to the ‘Access Assessment and Cannulation’ policy (Version 4, 05/06/2024) staff must disinfect the cannulation site using an alcohol pad for 30 seconds and allow to dry. During an observation on 03/06/2025 at 11:55 AM, PCT 4 initiated Patient #9’s AV Fistula. PCT 4 disinfected the fistula site for 15 seconds with alcohol, then inserted the needles to initiate treatment. PCT 4 failed to disinfect the site for 30 seconds and failed to allow the site to dry before cannulation. During an interview on 03/06/2025 at 12:08 PM, PCT 4 indicated AVF sites are to be disinfected with alcohol for 30 seconds and allowed to dry completely before cannulating. During an interview on 03/07/2025 at 9:55 AM, RN 2 indicated AVF sites should be disinfected using an alcohol pad for 30 seconds and allowed to dry. Patient Assessment & Monitoring According to the ‘Patient Assessment and Monitoring’ policy (Version 4, 05/01/2023) staff must obtain BP and pulse rates every 30 minutes or more as needed but not to exceed 45 minutes. The clinical record for Patient #3 was reviewed and evidenced the following: A treatment sheet dated 02/21/2025 for Patient #3 indicated a BP & pulse check completed at 12:35 PM with a subsequent BP & pulse check completed at 1:33 PM. A treatment sheet dated 02/28/2025 for Patient #3 indicated a BP & pulse check completed at 12:03 PM, 1:06 PM, and again at 2:04 PM. A treatment sheet dated 03/03/2025 for Patient #3 indicated a BP & pulse check completed at 1:04 PM, 2:03 PM, and again at 3:03 PM. During an interview on 03/07/2025 at 9:20 AM, PCT 4 indicated BP’s should be assessed and documented every 30 minutes. During an interview on 03/07/2025 at 9:55 AM, RN 2 indicated that BP’s are to be assessed and documented every 30 minutes. Dialysis Flow Rate 1. According to the ‘Patient Assessment and Monitoring’ policy (Version 4, 05/06/2024), staff must assess and document the dialysate flow rate setting every 30 minutes but not to exceed 45 minutes. 2. The clinical record for Patient #1 was reviewed and evidenced the following: A treatment sheet dated 02/12/2025 for Patient #1 indicated a physician ordered DFR of 800. Patient #1 ran a DFR of 500 the entire treatment. Staff failed to document the reason and/or notify the RN. A treatment sheet dated 02/14/2025 for Patient #1 indicated a physician ordered DFR of 800. Patient #1 ran a DFR of 500 the entire treatment. Staff failed to document the reason and/or notify the RN. A treatment sheet dated 02/21/2025 for Patient #1 indicated a physician ordered DFR of 800. Patient #1 ran a DFR of 500 the entire treatment. Staff failed to document the reason and/or notify the RN. A treatment sheet dated 03/03/2025 for Patient #1 indicated a physician ordered DFR of 800. Patient #1 rana DFR of 700 the entire treatment. Staff failed to document the reason and/or notify the RN. 3. The clinical record for Patient #3 was reviewed and evidenced the following: A treatment sheet dated 02/21/2025, for Patient #3, indicated a physician ordered DFR of 600. Patient #3 ran a DFR of 500 the entire treatment. Staff failed to document the reason and/or notify the RN. 4. The clinical record for Patient #4 was reviewed and evidenced the following: A treatment sheet dated 02/14/2025 for Patient #4 indicated a physician ordered DFR of 800. Patient #4 ran a DFR of 500 the entire treatment. Staff failed to document the reason. A treatment sheet dated 02/28/2025 for Patient #4 indicated a physician ordered DFR of 800. Patient #4 ran a DFR of 500 the entire treatment. Staff failed to document the reason and/or notify the RN. 5. The clinical record for Patient #5 was reviewed and evidenced the following: A treatment sheet dated 02/10/2025 for Patient #5 indicated a physician ordered DFR of 800. Patient #5 ran a DFR of 500 for greater than 3 hours of treatment. Staff failed to document the reason and/or notify the RN. A treatment sheet dated 02/14/2025 for Patient #5 indicated a physician ordered DFR of 800. Patient #5 ran a DFR of 600 the entire treatment. Staff failed to document the reason and/or notify the RN. A treatment sheet dated 02/19/2025 for Patient #5 indicated a physician ordered DFR of 800. Patient #5 ran a DFR of 500 the entire treatment. Staff failed to document the reason and/or notify the RN. 6. During an interview on 03/07/2025 at 9:20 AM, PCT 4 indicated that DFR’s are set to physician orders, and a second staff member verifies the patient is running on the correct prescription. If a patient is not meeting the physician order, the PCT is to notify the nurse and/or physician and document any interventions provided and the reason the patient isn’t meeting the prescription. 7. During an interview on 03/07/2025 at 9:55 AM, RN 2 indicated that DFR’s are to be documented every 30 minutes. If a patient is not running the correct DFR, the nurse is to be made aware. RN 2 further indicated that the PCT’s tend to verbalize this information to the nurses but fail to chart the nurse was made aware and/or the reason why the prescription isn’t followed. New Patient Assessment According to the ‘Comprehensive Interdisciplinary Assessment and Plan of Care:’ policy (Version 6, 07/03/2023), the RN must complete an assessment prior to starting a new patient’s first dialysis treatment. A document titled, “Patient Transfer” indicated an admission date of 02/05/2025 for Patient #3. A treatment sheet dated 02/05/2025 indicated a first treatment start time of 12:20 PM with the initial RN assessment completed at 12:24 PM. During an interview on 03/06/2025 at 11:20 AM, the Senior Director of Operations indicated there was a 15-minute time frame from a new patient ’ s start of treatment and when the initial assessment needs to be completed. During an interview on 03/07/2025 at 9:55 AM, RN 2 indicated that prior to a new patient starting their initial dialysis treatment, the RN is responsible for completing an initial assessment. A treatment sheet dated 02/14/2025 for Patient #5 indicated a physician ordered DFR of 800. Patient #5 ran a DFR of 600 the entire treatment. Staff failed to document the reason and/or notify the RN. A treatment sheet dated 02/19/2025 for Patient #5 indicated a physician ordered DFR of 800. Patient #5 ran a DFR of 500 the entire treatment. Staff failed to document the reason and/or notify the RN. During an interview on 03/07/2025 at 9:20 AM, PCT 4 indicated that DFR’s are set to physician orders, and a second staff member verifies the patient is running on the correct prescription. If a patient is not meeting the physician order, the PCT is to notify the nurse and/or physician and document any interventions provided and the reason the patient isn’t meeting the prescription. During an interview on 03/07/2025 at 9:55 AM, RN 2 indicated that DFR’s are to be documented every 30 minutes. If a patient is not running the correct DFR, the nurse is to be made aware. RN 2 further indicated that the PCT’s tend to verbalize this information to the nurses but fail to chart the nurse was made aware and/or the reason why the prescription isn’t followed. 4. According to the ‘Comprehensive Interdisciplinary Assessment and Plan of Care:’ policy (Version 6, 07/03/2023), the RN must complete an assessment prior to starting a new patient’s first dialysis treatment. A document titled, “Patient Transfer” indicated an admission date of 02/05/2025 for Patient #3. A treatment sheet dated 02/05/2025 indicated a first treatment start time of 12:20 PM with the initial RN assessment completed at 12:24 PM. During an interview on 03/06/2025 at 11:20 AM, the Senior Director of Operations indicated there was a 15-minute time frame from a new patient ’ s start of treatment and when the initial assessment needs to be completed. During an interview on 03/07/2025 at 9:55 AM, RN 2 indicated that prior to a new patient starting their initial dialysis treatment, the RN is responsible for completing an initial assessment.”

    Rule V0715. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Mar 7, 2025Standard inspection3 deficiencies cited
Mar 20, 2024Complaint inspectionNo deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Jun 1, 2007.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis and a shift starting at 5 p.m. or later.
  • Doesn’t offer peritoneal dialysis and home hemodialysis training.
  • 12 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 2 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, better than expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 52 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 5 dialysis facilities CMS lists in Hamilton County, 4 have a star rating from CMS: 2 rated 3 of 5, 2 rated 2 of 5.
  • CMS rates this one 2 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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