Hearth Record

Kidney Care Center of Winter Haven

A dialysis facility in Winter Haven, Florida 33880

1107 3rd Street SW, Suite 9, Winter Haven, Florida 33880. (863) 292-6089.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jan 14, 2025: a standard inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Jan 14, 2025: standard inspection4 deficiencies
  • Ic - Wear Gloves/Hand Hygiene

    The inspectors’ words, 349 words

    “IC-WEAR GLOVES/HAND HYGIENE CFR(s): 494.30(a)(1) Wear disposable gloves when caring for the patient or touching the patient’s equipment at the dialysis station. Staff must remove gloves and wash hands between each patient or station. This Standard is not met as evidenced by: 42154 Based on the facility policy, observations and interviews the facility failed to perform hand hygiene while accessing and discontinue an arteriovenous (AV) fistula in one (Staff B) of three employees observed. Findings included: Review of the facility policy titled, “Access AVF- AVG cannulation & Initiation and termination of hemodialysis treatment patient care”, # 7067, reviewed 12/2024 ...Page 4 ...Locate and palpate the access to determine the needle cannulation sites prior to skin preparation ...With clean gloved hands, cleanse the access cannulation site cleanse the first cannulation site and allow to dry. With clean-gloved hands, cleanse the second cannulation site and allow to dry Do not touch the cleanse site again, if touched it must be disinfected again ... Review of facility policy title, “Infection prevention and control practices”, #2031, reviewed 12/2024 ...Hand Hygiene shall be performed after contact with the chair-side computer keyboards/ screens. All surface areas and equipment shall be cleaned and disinfected with a facility approved disinfected and according to manufactures instructions ... On 01/13/2025 at 9:35 AM Staff B, CCHT applied gloves and repositioned the Blood pressure cuff for Patient #1, then touched the dialysis computer. She then removed the dialysis needles from Patient #1 and performed post dialysis care for the AV fistula. No hand hygiene was completed. On 01/13/2025 at 10:58 AM Staff B, CCHT evaluated access and located cannulation site for Patient #4’s AV fistula, then applied antiseptic to the skin over the cannulation site and inserted the cannulation needles. No hand hygiene was completed. An interview with the Clinical manager on 01/14/2025 at 10:00 AM in which she stated that the Staff needs to change gloves after they find the fistula and to not touch it again. She also stated that they need to do everything for the patient first then go to the computer not back and forth.”

    Rule V0113. Standard-level.

  • Ic - Clean, Disinfect Surfaces & Equipment/Written Protocols

    The inspectors’ words, 463 words

    “IC-DISINFECT SURFACES/EQUIP/WRITTEN PROTOCOL CFR(s): 494.30(a)(4)(ii) [The facility must demonstrate that it follows standard infection control precautions by implementing- (4) And maintaining procedures, in accordance with applicable State and local laws and accepted public health procedures, for the-] (ii) Cleaning and disinfection of contaminated surfaces, medical devices, and equipment. This Standard is not met as evidenced by: 42154 Based on the facility policy, observation and interviews, the facility failed to disinfect all surfaces and equipment in patient stations in three (4, 6, 10) of twelve stations observed. Findings included: Review of the policy title, “Infection control & Prevention Cleaning and Disinfection of Medical Devices and Equipment”, #2032, reviewed 12/2024 ...Purpose ...Dialysis patients are at high risk for infection because the process of hemodialysis requires vascular access for prolonged periods. In an environment where multiple patients received dialysis repeatedly, opportunity exists for person-to-person transmission of infectious agents, directly or indirectly via contaminated devices, equipment and supplies, environmental surfaces, or hands of personnel ... At the end of each dialysis treatment, all Surfaces should be cleaned using appropriate germicide. After each treatment, the staff shall clean and disinfect medical devices and equipment ...Any items taken to a patient’s dialysis station, including those placed on top of dialysis machines, shall either be disposed of, dedicated for use only on a single patient, or cleaned and disinfected before being returned to a common clean area or used for other patients ... Review of facility policy title, “Infection prevention and control practices”, #2031, reviewed 12/2024 ...any item taken to a patients dialysis station, including those placed on top of dialysis machines, shall either be disposed of, dedicated for use only a single patient, or cleaned and disinfected before returned to a common clean area or used for others patients ...Hand Hygiene shall be performed after contact with the chair-side computer keyboards/ screens. All surface areas and equipment shall be cleaned and disinfected with a facility approved disinfected and according to manufactures instructions ... On 01/13/2025 at 9:00 AM a flash tour was conducted with observation of an oxygen concentrator located in station 4 and station 10 not being used with patients in those stations. Observed staff members moving the concentrator out of the patient station without disinfection being done. On 01/14/2025 at 10:35 AM Staff C, CCHT took an oxygen concentrator from station #4 to station #6 without disinfecting the equipment. In an interview with Staff C, CCHT on 01/14/2025 at 10:35 AM, they stated that the oxygen concentrator was in station #4 but she needed it in station #6 and the patient in station #4 did not use it. In an interview with the Clinical Manager on 01/14/2025 at 10:35 AM, she stated that the staff needs education on removing equipment from patient care areas and cleaning them.”

    Rule V0122. Standard-level.

  • Cartridge Filters - Config And Monitoring

    The inspectors’ words, 391 words

    “CARTRIDGE FILTERS-CONFIG & MONITORING CFR(s): 494.40(a) 5.2.3 Cartridge filters: config and monitoring The cartridge is contained within an opaque filter housing with seals to separate the feed and product water streams. When the maximum [pressure drop] ?P recommended by the filter manufacturer is reached, the cartridge should be replaced according to the manufacturer ’ s instructions. 6.2.3 Cartridge filters Cartridge filters should be monitored on a periodic .... basis for a [pressure drop] ?P across the filter [that] can be used to determine when the filter is retaining particulate matter to the point that the filter will no longer allow the required water flow without an excessive reduction in pressure at the outlet of the filter. A marked decrease in ?P without a corresponding decrease in flow rate may indicate a loss of filter integrity. Follow the manufacturer ’ s recommendations concerning when to replace cartridge filters. Replacement of the cartridge will usually be indicated by an increase in ?P to some specified value. A log sheet should be developed to record the pressure drop measurements. This Standard is not met as evidenced by: 49691 Based on review of the facility machine repair and Preventative maintenance logs, policy review, and an interview the facility failed to maintain the (DFU) directions for use of 15 (1-15) of 15 of dialysis machines. Findings Included: A record review of the facility machine logs Showed that the DiaSafe filters (A filter that produces ultrapure dialysis fluid for dialysis machines) were not changed in a three-month period of time (last changed 10/14/2024); on 15 of the 15 machines the time between filter change extended beyond the three-month allotted time frame by 2 days. In an interview with the Biomedical Technician D on 1/13/2025 at 12:05 pm, he noted the lapse and concurred with the findings. A review of the Facility policy # 2032 E states: DiaSafe testing is to be performed biweekly. The DiaSafe filter must be changed every 90 days. The Fresenius 2008T make and model of the machines used in the facility, DFU Manual Chapter 6 page 277; states ,” The DiaSafe filter is intended for the preparation of ultra-pure dialysate. If the machine has a DiaSafe plus filter, it should be replaced at least every 90 days. You must also replace the filter if the DiaSafe tests fails or shows an external leak.””

    Rule V0189. Standard-level.

  • Ro - Chemical Analysis - Frequency

    The inspectors’ words, 213 words

    “RO-CHEMICAL ANALYSIS-FREQUENCY CFR(s): 494.40(a) 6.2.7 Reverse osmosis: Chemical analysis: frequency Chemical analysis for the contaminants listed in 4.1.1 (Table 1) should be done when the RO system is installed, when membranes are replaced, and at not less than annual intervals thereafter to ensure that the limits specified in 4.1.1 are met (see Table 1). Chemical analyses should be done when seasonal variations in source water suggest worsening quality or when rejection rates fall below 90 %. This Standard is not met as evidenced by: 49691 Based on record review, Facility policy review, and an interview the facility failed to ensure that the RO (Reverse Osmosis) Water Quality (used for the purpose of Hemodialysis for Patients with ESRD End Stage Renal Disease) was performed to national AAMI (The Association for the Advancement of Medical Instrumentation) standards of at least yearly. Findings included: Based upon record review of water quality for the facility the last AAMI available in the logs was from January of 2023. Review of the Facility water quality policy, Policy # 2051- Water Purity referred to the AAMI water quality guidelines ...done at a minimum annually. In an Interview with Biomedical Staff D on 1/13/2025 at 12:15PM, Staff D stated that he just drew one yesterday but could not produce the test.”

    Rule V0201. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jan 14, 2025Standard inspection4 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Feb 1, 2021.
  • Run for profit.
  • No deficiency on record in the last three years.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis, peritoneal dialysis and home hemodialysis training.
  • Doesn’t offer a shift starting at 5 p.m. or later.
  • 12 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • CMS lists it as independent, not owned or managed by a chain.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 1 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, worse than expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 51 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 20 dialysis facilities CMS lists in Polk County, 20 have a star rating from CMS: 1 rated 3 of 5, 3 rated 2 of 5, 16 rated 1 of 5.
  • CMS rates this one 1 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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