Hearth Record

Fkc Millsboro

A dialysis facility in Millsboro, Delaware 19966

30164 Commerce Drive, Millsboro, Delaware 19966. (302) 934-6342.

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Dec 2023. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Dec 1, 2023: a standard inspection.

2 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Dec 2023. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Dec 1, 2023: standard inspection2 deficiencies
  • Ic - Wear Gloves/Hand Hygiene

    The inspectors’ words, 748 words

    “IC-WEAR GLOVES/HAND HYGIENE CFR(s): 494.30(a)(1) Wear disposable gloves when caring for the patient or touching the patient’s equipment at the dialysis station. Staff must remove gloves and wash hands between each patient or station. This Standard is not met as evidenced by: 17991 Based on observation, interview, and policy review, the facility failed to ensure 1. one of two staff (Certified Clinical Hemodialysis Technician (CCHT) 2) failed to remove gloves, sanitize hands and don clean gloves after removing the CVC dressing (central venous catheter- a dialysis catheter that goes directly into the heart) and before applying antiseptic to the insertion site; 2. three patients (Patient (P)5, P8, P10) removed gloves and sanitized hands after holding needle access sites and before leaving the treatment floor; and 3. two of two patients (P5, P10) washed and/or sanitized their hands upon entering the dialysis treatment floor. These failed infection control practices place all 56 incenter patients, staff, and community at risk for transmission of blood borne pathogens and/or other microorganisms. Findings include: 1. Observation on 11/29/23 at 11:55 AM revealed CCHT 1 removed the CVC dressing for a patient sitting in station D. CCHT 1 failed to remove gloves, sanitize hands, and put on clean gloves before cleansing the area with antiseptic. During an interview on 11:30 AM at 12:15 PM, CCHT1 confirmed he/she did not remove gloves, sanitize hands, or apply clean gloves before cleaning the CVC insertion site. 2. Observation on 11/29/23 at 10:35 AM revealed P9 holding the access site with a gloved hand. P9 removed the glove after hemostasis (site stopped bleeding). Staff failed to offer the patient hand sanitizer or instruct him/her to wash hands before leaving the treatment floor. P9 gathered up personal items, touched the scales to obtain his/her weight then proceeded to leave the dialysis treatment floor. Observation on 11/29/23 at 2:50 PM revealed P5 holding the access site with a gloved hand. P5 removed the glove after hemostasis. Staff failed to offer the patient hand sanitizer or instruct him/her to wash hands before leaving the treatment floor. P5 gathered up personal items, touched the scales to obtain his/her weight then proceeded to leave the dialysis treatment floor. Observation on 11/29/23 at 3:35 PM revealed P10 holding the access site with a gloved hand. P10’s access site began bleeding and leaking around the dressing. Staff assisted P10 with reinforcing the dressing to stop the bleeding. P10 was observed answering his/her phone with the gloved hand. P10 removed the glove after hemostasis. Staff failed to offer the patient hand sanitizer to disinfect his hand and phone and failed to instruct him/her to wash hands before leaving the treatment floor. P10 gathered up personal items, touched the scales to obtain his/her weight then proceeded to leave the dialysis treatment floor. 3. Observation on 11/29/23 at 10:05 AM revealed P5 entered the dialysis treatment floor, walked past the sink, weighed at the scales, then proceeded to the dialysis station. P5 failed to wash hands and staff failed to offer him/her hand sanitizer. Observation on 11/29/23 at 10:53 AM revealed P10 entered the dialysis treatment floor, walked past the sink, weighed at the scales, then proceeded to the dialysis station. P10 failed to wash hands and staff failed to offer him/her hand sanitizer. During an interview on 11/29/23 at 3:45 PM, Patient Care Technician.(PCT) 1 confirmed she did not offer P10 hand sanitizer for his/her hands or phone and failed to encourage him/her to wash hands before leaving the treatment floor. During an interview on 11/29/23 at 3:45 PM, Registered Nurse (RN)1 confirmed patients should wash their hands after holding the access site or use hand sanitizer. Review of a policy entitled, “Central Venous Catheter Dressing Change,” dated 11/02/2019, indicated “Follow the steps below to remove a catheter dressing and inspect the exit site before the initiation of treatment...7 Discard dressing and remove gloves. Perform hand hygiene.” Review of a policy entitled “Hand Hygiene,” dated 11/06/2023, indicated ...”All staff, patients ...must follow the same requirement for hand hygiene ...The table below identifies when hands shall be washed specifically with soap and water or when alcohol-based hand rubs can be used ...Entering and leaving the treatment area ...Hand Hygiene Patient ...Gloves must be provided to patients when performing procedures which risk exposure to blood or body fluids, such as when ...holding access sites post treatment to achieve hemostasis. To help ensure the prevention of cross contamination to their family members or other patients, hand hygiene must be performed.””

    Rule V0113. Standard-level.

  • Appropriateness Of Dialysis Rx

    The inspectors’ words, 1,278 words

    “PA-APPROPRIATENESS OF DIALYSIS RX CFR(s): 494.80(a)(2) The patient’s comprehensive assessment must include, but is not limited to, the following: (2) Evaluation of the appropriateness of the dialysis prescription, This Standard is not met as evidenced by: 17991 Based on record review, interview, observation, and policy review, the facility 1. failed to follow the physician ordered dialysis prescription (an artificial means of kidney function that removes the waste and excess fluid from the blood by passing through a filter) for six (Patient (P)8, P1, P4, P5, P6, and P7) of eight patient records reviewed; 2. staff failed to provide documentation and/or rationale for adjusting the prescription; and 3. licensed staff failed to consistently document verification of the dialysis prescription. Failure to follow the physician ordered dialysis prescription had the potential to negatively impact the effectiveness of dialysis for all 56 in-center dialysis patients. Findings include: 1. Review of a “Physician Order,” given by the facility, dated 09/28/23, indicated P8 was to have a 2K dialysate (the fluid used in dialysis to remove impurities from the patients’ blood) and a DFR (dialysate flow rate) of 700 mL/min. (milliliters per minute). Observation on 11/30/23 at 2:15 PM, P8 was receiving a 3K dialysate and a DFR of 500 mL/min. During an interview on 11/30/23 at 2:15 PM, Certified Clinical Hemodialysis Technician (CCHT) 2 confirmed P8’s dialysis prescription was not being followed. CCHT 2 immediately corrected the dialysate and DFR. During an interview on 11/30/23 at 2:45 PM, Registered Nurse (RN) 2 said he/she verified the prescription but must have “missed” the incorrect dialysate and DFR. Review of the “Treatment Sheet,” dated 11/30/23 and provided by the facility, indicated P8’s treatment was initiated at 12:38 PM. Further review revealed an RN failed to document verification of the prescription. 2. Review of a “Physician Order,” dated 11/06/23 and provided by the facility, indicated P1 was to have a BFR (blood flow rate) of 400 mL/min. and a DFR of 800 mL/min. Review of the “Treatment Sheet,” provided by the facility and dated 11/16/23, indicated P1’s treatment was initiated at 7:12 AM and terminated at 10:32 AM. The BFR ran at 450 mL/min. and the DFR ran at 500 mL/min. the entire treatment with no documented rationale. RN 2 verified the dialysis orders on 11/16/23 at 7:12 AM. Review of the “Treatment Sheet,” provided by the facility and dated 11/23/23, indicated P1’s treatment was initiated at 6:10 AM and terminated at 9:14 AM. The DFR ran at 500 mL/min. the entire treatment. Staff failed to document why the DFR was adjusted. Further review revealed an RN failed to document the prescription had been verified. Review of the “Treatment Sheet,” provided by the facility and dated 11/25/23, indicated P1’s treatment was initiated at 6:18 AM and terminated at 9:55 AM. The DFR ran at 500 mL/min. the entire treatment. Staff failed to document why the DFR was adjusted. Further review revealed an RN failed to document the prescription had been verified. 3. Review of a “Physician Order,” dated 10/16/23 and provided by the facility, indicated P4 was to have a BFR (blood flow rate) of 375 mL/min. Review of the “Treatment Sheet,” provided by the facility and dated 11/15/23, indicated P4’s treatment was initiated at 12:02 PM and terminated at 3:35 PM. The BFR was set at 375 mL/ min. at 12:01 PM but was adjusted to 300 mL/min. at 12:31 PM and remained there until the treatment was terminated. The staff failed to document why the BFR was decreased. 4. Review of a “Physician Order,” dated 11/11/23 and provided by the facility, indicated P5 was to have a BFR (blood flow rate) of 475 mL/min. and a DFR rate of 700 mL/min. Review of the “Treatment Sheet,” provided by the facility and dated 11/24/23, indicated P5’s treatment was initiated at 10:02 AM and terminated at 2:19 PM. RN 1 documented the prescription had been verified on 11/24/23 at 9:58 AM. The DFR ran at 500 mL/min. the entire treatment. Staff failed to document why the DFR was adjusted. Review of the “Treatment Sheet,” provided by the facility and dated 11/27/23, indicated P5’s treatment was initiated at 10:14 AM and terminated at 2:20 PM. The RN failed to document the prescription had been verified. The BFR ran at 450mL/min. from 10:18 AM until 1:03 PM when the BFR was decreased to 400 mL/min. The BFR remained at 400 mL/min. until the treatment was terminated. Staff failed to document why the BFR was adjusted. 5. Review of a “Physician Order,” dated 11/13/23 and provided by the facility, indicated P6 was to have a DFR rate of 700 mL/min. Review of the “Treatment Sheet,” provided by the facility and dated 11/15/23, indicated P6’s treatment was initiated at 3:31 PM and terminated at 7:05 PM. Further review revealed an RN failed to document the prescription had been verified. The DFR ran at 500 mL/min. for the entire treatment. Staff failed to document why the DFR was adjusted. Review of the “Treatment Sheet,” provided by the facility and dated 11/17/23, indicated P6’s treatment was initiated at 4:05 PM and terminated at 7:55 PM. Further review revealed an RN failed to document the prescription had been verified. The DFR ran at 500 mL/min. for the entire treatment. Staff failed to document why the DFR was adjusted. Review of the “Treatment Sheet,” provided by the facility and dated 11/20/23, indicated P6’s treatment was initiated at 3:56 PM and terminated at 7:53 PM. Further review revealed an RN failed to document the prescription had been verified. The DFR ran at 500 mL/min. for the entire treatment. Staff failed to document why the DFR was adjusted. Review of the “Treatment Sheet,” provided by the facility and dated 11/27/23, indicated P6’s treatment was initiated at 3:30 PM and terminated at 7:30 PM. Further review revealed an RN failed to document the prescription had been verified. The DFR ran at 500 mL/min. for the entire treatment. Staff failed to document why the DFR was adjusted. 6. Review of a “Physician Order,” dated 11/13/23 and provided by the facility, indicated P7 was to have a BFR (blood flow rate) of 450 mL/min. and a DFR rate of 500 mL/min. Review of the “Treatment Sheet,” provided by the facility and dated 11/24/23, indicated P7’s treatment was initiated at 11:51 AM and terminated at 2:26 PM. RN 1 verified the dialysis prescription at 10:59 AM. The BFR ran at 400 mL/min. for the entire treatment. Staff failed to document why the BFR was adjusted. During an interview and record review with the Clinical Manager on 11/20/23 at 3:30 PM and on 12/01/23 at 4:00 PM she confirmed the staff had not followed the physician ordered dialysis prescription for P1, P4, P5, P6, P7, and P8. She/he also confirmed if there was a clinical reason for adjustment to the prescription, it should have been documented. Review of a policy entitled “Patient Assessment and Monitoring,” dated 05/01/2023, indicated... “The purpose of this policy is to provide guidance to FKC (Fresenius Kidney Care) direct patient care staff on assessment and monitoring patients before, during and after treatment ...Follow the steps below for monitoring patient and machine parameters during treatment... Check machine setting and measurement: Check prescribed blood flow is being achieved or reason is documented in medical record if unable to meet prescribed blood flow. Check dialysate flow rate setting is correct, and the prescribed flow is being delivered.” Review of a policy entitled “Nursing Supervision and Delegation,” dated 11/06/2023, indicated ...The registered nurse must evaluate each patient preferable within an hour ...to: Review patient treatment prescription and equipment parameters to verify correct setting, and if dialysis prescription is being followed.””

    Rule V0503. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Dec 1, 2023Standard inspection2 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Mar 1, 2011.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 12 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 2 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 52 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 7 dialysis facilities CMS lists in Sussex County, 7 have a star rating from CMS: 7 rated 2 of 5.
  • CMS rates this one 2 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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