Usrc North Haven Dialysis
A dialysis facility in North Haven, Connecticut 06473
510 Washington Avenue, North Haven, Connecticut 06473. (203) 234-7071.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 1of 5 CMS’s star rating
- 5of 5 patient survey rating
- 4 deficiencies cited in the last three years
- 18 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Apr 2, 2025: a standard inspection.
4 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
4 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Apr 2, 2025: standard inspection4 deficiencies
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Ic - Hbv - Vaccinate Patients & Staff
The inspectors’ words, 422 words
“IC-HBV-VACCINATE PTS/STAFF CFR(s): 494.30(a)(1)(i) Hepatitis B Vaccination Vaccinate all susceptible patients and staff members against hepatitis B. This Standard is not met as evidenced by: 44675 Based on a review of clinical records, interview, and policy review for one (1) of four (4) hemodialysis patients reviewed for hepatitis (Patient #6), the facility failed to ensure Hepatitis B antigens were drawn monthly and the Hepatitis vaccine was administered in according to the facility policy for a Hepatitis B susceptible patient. The findings include the following: Patient #6 was admitted to the clinic on 11/12/24 with diagnoses that included ESRD. Review of the physician’s orders directed hemodialysis three (3) times weekly for three (3) hours with a right internal jugular Central Venous Catheter (CVC). Review of the bloodwork dated 11/12/24 identified Patient #6’s hepatitis B antibody (indicates immunity from Hepatitis B) was less than eight (8) (less than ten (10) indicates susceptibility for Hepatitis B virus). Patient #6’s Hepatitis B antigen (indicates past or present Hepatitis B infection) was negative. Patient #6 had no further Hepatitis antigens after 11/12/24 in his/her medical record. Patient Hepatitis B vaccine consent form dated 11/12/24 identified Patient #6 consented to receive the Hepatitis B vaccination series. Review of the energix vaccination (Hepatitis B vaccination) administration report identified Patient #6 received energix 40 micrograms on 12/5/24 and 3/7/25 (administration schedule was not followed in accordance with facility policy). Interview with the Facility Administrator on 4/2/25 at 2:30 PM identified Patient #6 was admitted to the facility as an acute kidney injury (AKI). When Patient #6 changed from AKI to ESRD in December 2024, all of Patient #6’s hepatitis orders were deleted. She identified although the Hepatitis audit is to be conducted monthly, the Hepatitis manager identified Patient #6’s Hepatitis orders were missing and put the next energix dose in for April 2025. The FA identified the Hepatitis vaccination is to be administered at 0 (first dose), 1 (next month following initial), 2 (second month following initial), and 6 months (six months after initial dose. Further the patient should have had antigen levels drawn monthly subsequent to the susceptible result on 11/12/24. Review of the patient hepatitis B testing/vaccination/seroconversion policy identified a patient with a Hepatitis B antibody less than ten (10) is susceptible of the hepatitis B virus. Patients who are susceptible are to have a monthly hepatitis B antigen drawn. Patients are to receive 40 mcg (total of four doses) within the first thirty (30) days of admission, then at months one (1), two (2) and six (6).”
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Assess B/P & Fluid Management Needs
The inspectors’ words, 252 words
“PA-ASSESS B/P, FLUID MANAGEMENT NEEDS CFR(s): 494.80(a)(2) The patient’s comprehensive assessment must include, but is not limited to, the following: Blood pressure, and fluid management needs. This Standard is not met as evidenced by: 47491 Based on a review of clinical records, interview, and policy review for one (1) out of four (4) hemodialysis patients (Patient #2) reviewed for fluid balance, the facility failed to ensure the registered nurse was notified/patient was assessed for blood pressures that were out of range (greater than 200 systolic during treatment). The findings included the following: Patient #8 had diagnoses that included end stage renal disease. Physician’s orders directed to hemodialysis treatment three (3) times weekly for three (3) hours and thirty (30) minutes per treatment, with a 2.0 potassium/2.5 calcium bath, a blood flow rate of 450 and dialysate flow rate of autoflow 1.5, and utilizing a left upper arm Arteriovenous Graft (AVG). Review of Patient #8’s 3/19/25 treatment sheet identified intradialytic (during treatment) blood pressures of 200/75 at 11:31 AM, 215/84 at 12:34 PM, and 209/84 at 1:07 PM without notation that a registered nurse was informed of the elevation in blood pressure. Interview with the Facility Administrator on 4/2/25 at 2:18 PM identified the registered nurse should be notified of systolic blood pressures exceeding 200 during treatment to assess if antihypertensive medication needs to be administered or if any further intervention needs to occur. Review of the Reportable Parameter protocol directs intradialytic blood pressures above 200 to be reported to the charge nurse.”
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F/U Reassessment - Within 3 Months Of Initial
The inspectors’ words, 397 words
“PA-F/U REASSESSMENT-WITHIN 3 MO OF INITIAL CFR(s): 494.80(b)(2) A follow up comprehensive reassessment must occur within 3 months after the completion of the initial assessment to provide information to adjust the patient’s plan of care specified in §494.90. This Standard is not met as evidenced by: 44675 Based on a review of clinical records, interview, and policy review for two (2) of four (4) hemodialysis patients reviewed for assessments (Patient #6 and Patient #10), the facility failed to ensure the ninety-day care plan was completed after the initial care plan for a new admission in accordance with facility policy. The findings include the following: 1. Patient #6 was admitted to the clinic on 11/12/24 with diagnoses that included ESRD. Review of the physician’s orders directed hemodialysis three (3) times weekly for three (3) hours with a right internal jugular Central Venous Catheter (CVC). Review of the initial care plan dated 12/12/24 identified Patient #6 transitioned from an acute kidney injury (AKI) to ESRD. Review of Patient #6’s care plan failed to identify a ninety (90) day care plan was completed following the initial care plan. 2. Patient #10 was admitted to the facility company on 10/22/24 with diagnoses that included ESRD. Patient #10’s first treatment in the facility was on 12/6/24. Review of the physician’s orders directed hemodialysis three (3) times weekly for three (3) hours and thirty (30) minutes with a right internal jugular central venous catheter (CVC). Review of the initial care plan identified it was completed on 11/8/24 in Patient #10’s ESRD admitting facility. The facility failed to complete a ninety (90) day assessment following the initial care plan. Interview with the Facility Administrator on 4/2/25 at 2:30 PM identified Patient #6 and Patient #10’s care plan were missed. She identified it was discovered during an internal survey preparation audit and they are on the schedule to be completed in April. She identified a follow up care plan is expected to be completed within ninety (90) days of the initial care plan. Review of the comprehensive assessment/plan of care policy directed comprehensive assessments are to be completed within three (3) months after the completion of the initial assessment. For transfer for in patients, if a stable comprehensive assessment was completed within the last twelve (12) months or per state regulations, is received from the transferring facility, complete the reassessment ninety (90) days from admission.”
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Fac Receive/Review Self Monitoring Data Every 2 Months
The inspectors’ words, 376 words
“H-FAC RECEIVE/REVIEW PT RECORDS Q 2 MONTHS CFR(s): 494.100(b)(2),(3) The dialysis facility must - (2) Retrieve and review complete self-monitoring data and other information from self-care patients or their designated caregiver(s) at least every 2 months; and (3) Maintain this information in the patient ’ s medical record. This Standard is not met as evidenced by: 32738 Based on review of clinical records, interview, and review of facility documentation and records for one (1) of two (2) patients (Patient #11) reviewed for peritoneal dialysis treatments, the facility failed to ensure the patient was completing their peritoneal dialysis treatments in accordance with physician’s orders. The findings included: Patient #11 had diagnoses that included end stage renal disease. A physician’s order dated 12/18/24 directed peritoneal dialysis treatments five (5) times weekly, consisting of five (5) 2000 milliliter exchanges while using 1.5% dialysate solution over a nine (9) hour period. Review of January, February and March 2025 treatment sheets identified Patient #11 completed his/her dialysis treatments, however the dialysate solutions utilized with treatments was either one (1) 1.5% and one (1) 2.5% solution or two (2) 2.5% solutions (as compared to the 1.5% dialysate solutions ordered). Further review of Patient #11’s treatment orders failed to identify changes to physician’s orders or documentation reflecting the patient was directed to use alternate solutions with their treatments. Interview with the Peritoneal Dialysis Nurse on 4/1/25 at 1:45 PM identified Patient #11’s order stated that Patient #11 could utilize different solution concentrations with treatments to reach euvolemia (the proper amount of fluid in the body), however the order failed to list specific parameters in which alternate solutions (2.5% and/or 4.25%) were to be used. The Peritoneal Dialysis Nurse further identified he/she should have discussed alternate solution use with the physician and documented the instruction/updated the order given by the physician prior to directing Patient #1 on which solutions to use with treatments. Interview with the Facility Administrator for the Home Program on 4/2/25 at 2:00 PM identified any changes in a patient’s dialysis orders should first be discussed with the physician, changed/updated in patient’s dialysis order, and then electronically sent to the physician for a signature. Although requested, the facility did not have a policy regarding physician’s orders or changes to physician’s orders.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 2, 2025 | Standard inspection | 4 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on Jun 4, 2007.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: US Renal Care, Inc.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis and peritoneal dialysis.
- Doesn’t offer home hemodialysis training and a shift starting at 5 p.m. or later.
- 18 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
- In CMS’s survey, patients rate its staff 5 of 5.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the US Renal Care, Inc. chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 1 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
- Patients rate it 5 of 5 in CMS’s survey of in-center hemodialysis patients (30 interviews, Oct 18, 2024 to Jul 11, 2025): 85% rated the facility 9 or 10 out of 10.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 1 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | 5 of 5 |
How does it compare nearby?
- Of the 15 dialysis facilities CMS lists in New Haven County, 14 have a star rating from CMS: 4 rated 5 of 5, 4 rated 4 of 5, 5 rated 3 of 5, 1 rated 1 of 5.
- CMS rates this one 1 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
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Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.