Hearth Record

Usrc Northeast Phoenix

A dialysis facility in Phoenix, Arizona 85032

3305 E Greenway Rd Ste 1, Phoenix, Arizona 85032. (602) 765-3919.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 5 deficiencies in 1 month of the last 36. Last cited Jan 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jan 18, 2024: a standard inspection.

5 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

5 deficiencies in 1 month of the last 36. Last cited Jan 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Jan 18, 2024: standard inspection5 deficiencies
  • Ic - Cdc Mmwr 2001

    The inspectors’ words, 774 words

    “IC-CDC MMWR 2001 CFR(s): 494.30(a) The facility must demonstrate that it follows standard infection control precautions by implementing- (1)(i) The recommendations (with the exception of screening for hepatitis C), found in “Recommendations for Preventing Transmission of Infections Among Chronic Hemodialysis Patients,” developed by the Centers for Disease Control and Prevention, Morbidity and Mortality Weekly Report, volume 50, number RR05, April 27, 2001, pages 18 to 28. The Director of the Federal Register approves this incorporation by reference in accordance with 5 U.S.C. 552(a) and 1 CFR Part 51. This publication is available for inspection at the CMS Information Resource Center, 7500 Security Boulevard, Central Building, Baltimore, MD or at the National Archives and Records Administration (NARA). Copies may be obtained at the CMS Information Resource Center. For information on the availability of this material at NARA, call 202-741-6030, or go to: http://www.archives.gov/federal_register/code_of_regulations/ibr_locations.html. The recommendation found under section header “HBV-Infected Patients”, found on pages 27 and 28 of RR05 (“Recommendations for Preventing Transmission of Infections Among Chronic Hemodialysis Patients”), concerning isolation rooms, must be complied with by February 9, 2009. This Standard is not met as evidenced by: 49430 Based on review of policy/procedure, observation, and staff interview, it was determined that the facility failed to ensure; 1. staff aseptically maintained vascular access prior to disconnection of fistula needles and; 2. staff appropriately cleansed (3) of (3) patients’ (Patient #13,#15, and #16) vascular access prior to cannulation with fistula needles. Failure to practice safe aseptic technique when cleansing and disinfecting a patient’s vascular access and use clean supplies for securing needles and ports increases the risk for vascular access and blood stream infection. Findings include: 1. The facility policy titled “Termination of Treatment” requires “...10. Prior to disconnecting bloodlines, check patients sitting and standing...blood pressure....” 1. Observation on 1/16/2024 revealed Employee #11 at station #15, disconnected both the arterial and venous blood lines, allowing the fistula needle ports to be clamped and not securing the ends with any device, leaving the open ports open to air and dangling from the patient’s arm, standing the patient for a standing blood pressure, then reseating the patient and then removing fistula needles. 1. Employee #1 confirmed on 1/16/2024 and that the practice of allowing uncapped fistula needles to hang from the patients arm while PCT takes a standing BP is not per the facilities policy. 2. The facility policy titled “Assessment and Cannulation for AV Fistula/Graft and Patient Self Cannulation” requires “...Alcohol Prep Pad...Utilize a rubbing motion for at least 30 seconds...”. The facility policy titled “Assessment and Needle Placement for Existing and New Fistula and Graft” requires: “...Access preparation...Disinfect each assess site separately with one of the below options: Alcohol prep pad in a rubbing motion for at least 30 seconds immediately prior to needle insertion....” 2. Observation on 1/16/24 revealed Employee #10 access a patient’s fistula site at chair #13. Employee # 10 scrubbed the initial site for 24 seconds with and alcohol pad then cannulated with the red needle. Employee #10 then scrubbed the second site for 16 seconds with alcohol prior to cannulated with the blue needle. 2. Observation on 1/16/24, revealed Employee #6 prepared to cannulate Patient #15’s vascular access. Employee #6 used an alcohol pad to disinfect the arterial cannulation site for 29 seconds prior to cannulating the site. Employee #6 used an alcohol pad to disinfect the venous cannulation site for 33 seconds prior to cannulating the site. 2. Observation on 1/16/24, revealed Employee #9 prepared to cannulate Patient #’16’s vascular access. Employee #9 used an alcohol pad to disinfect the arterial cannulation site for 27 seconds prior to cannulating the site. Employee #9 used an alcohol pad to disinfect the venous cannulation site for 31 seconds prior to cannulating the site. 2. Employee #1 confirmed on 1/16/2024 and that this practice was not following facility policy. Observation on January 16, 2024, revealed Employee #6 prepared to cannulate Patient #’s vascular access. Employee #6 used an alcohol pad to disinfect the arterial cannulation site for 29 seconds prior to cannulating the site. Employee #6 used an alcohol pad to disinfect the venous cannulation site for 33 seconds prior to cannulating the site. Observation on January 16, 2024, revealed Employee #9 prepared to cannulate Patient #’s vascular access. Employee #9 used an alcohol pad to disinfect the arterial cannulation site for 27 seconds prior to cannulating the site. Employee #9 used an alcohol pad to disinfect the venous cannulation site for 31 seconds prior to cannulating the site. Employee #1 confirmed on January 17, 2024, that Employees #6,#7, and # did not clean the patient’s access sites as per policy and procedure.”

    Rule V0112. Standard-level.

  • Ic - Items Taken To Station Disposed/Dedicated Or Disinfected

    The inspectors’ words, 282 words

    “IC-IF TO STATION=DISP/DEDICATE OR DISINFECT CFR(s): 494.30(a)(1)(i) Items taken into the dialysis station should either be disposed of, dedicated for use only on a single patient, or cleaned and disinfected before being taken to a common clean area or used on another patient. -- Nondisposable items that cannot be cleaned and disinfected (e.g., adhesive tape, cloth covered blood pressure cuffs) should be dedicated for use only on a single patient. -- Unused medications (including multiple dose vials containing diluents) or supplies (syringes, alcohol swabs, etc.) taken to the patient’s station should be used only for that patient and should not be returned to a common clean area or used on other patients. This Standard is not met as evidenced by: 45999 Based on document review, observation, and interview, it was determined that the facility failed to ensure staff cleaned/disinfected stethoscopes before and/or after use which has the potential for cross contamination and increased infection. Findings include: The facility document titled “Infection Control and Precautions for ALL Patients” requires: “...3. Clean areas will be clearly designated and separated from contaminated areas and unused supplies and equipment.... 13. Supplies: Times taken into the dialysis station will either be disposed of, dedicated for use only on a single patient or cleaned and disinfected before being taken to a common clean area or used on another patient. a. Non-disposable items that cannot be cleaned and disinfected...will be dedicated for use only on a single patient....”. Observation on 1/16/2024 revealed Employee #5 used a stethoscope to assess patient at chair #9 then proceed to assess patient in chair #10 without cleaning/disinfecting stethoscope between patients. Employee #1 confirmed on 1/16/2024 that stethoscopes must be disinfected unbeaten patient assessments.”

    Rule V0116. Standard-level.

  • Pe - Safe, Functional, Comfortable Environment

    The inspectors’ words, 184 words

    “PE-SAFE/FUNCTIONAL/COMFORTABLE ENVIRONMENT CFR(s): 494.60 The dialysis facility must be designed, constructed, equipped, and maintained to provide dialysis patients, staff, and the public a safe, functional, and comfortable treatment environment. This Standard is not met as evidenced by: 45999 Based on a review of facility policy, observation on tour, facility documents, and interviews, the Department determined that the facility failed to ensure checked medications for expiration dates on a monthly basis. Failure of staff to follow facility policy regarding medication expiration dates has the potential risk of using expired medications for patients which could lower the drugs’ effectiveness or make it toxic. Findings include: A policy titled “Facility Space/Design and safety requirements”, revealed, “ ....Ensure all supplies, medications, and test strips are checked at least monthly ...” Observation on tour on January 16, 2024, revealed expired supplies and medications: 181- Monoject 3ml syringes with needles, expired 11/30/2022 1-BD Vacutainer Safety Lok Blood Collection Set expired 4/20/23 186-Povidone Iodine Prep Pads expired 10/2023 1-FlexiCap Disconnect Cap expired 12/28/2023 Employee # 1 confirmed that the expiration dates were not being verified monthly as per policy and procedure.”

    Rule V0401. Standard-level.

  • Pe - Building - Constructed/Maintained To Ensure Safety

    The inspectors’ words, 194 words

    “PE-BUILDING-CONSTRUCT/MAINTAIN FOR SAFETY CFR(s): 494.60(a) The building in which dialysis services are furnished must be constructed and maintained to ensure the safety of the patients, the staff and the public. This Standard is not met as evidenced by: 45999 Based on document review, observation, and interview, it was determined that the facility failed to ensure medications in the treatment area were locked and secured to prevent unauthorized access. Failure to secure medications when not in use may result in unauthorized access to medication not prescribed to an individual and the potential for tampering or other compromise to the integrity of medications administered. Findings Include: The facility policy titled “Guidelines for Administration of Medication “ requires: “...16...a. Medications will be locked in a cabinet or a medication refrigerator.....” Observation on 1/16/2024 revealed an unsupervised, unlocked drawer at the technician/nurses’ station across from chair #4 containing a pre-drawn syringe of Heparin. Another pre-drawn syringe of Heparin was observed to be sitting, unsupervised/unlocked on the table at chair #7 with no patient or staff present at chair #7. Employee #1 confirmed on 1/16/2024 that the medications were left unlocked and not secured as required by facility policy.”

    Rule V0402. Standard-level.

  • Pe - Equipment Maintenance - Manufacturer’S Dfu

    The inspectors’ words, 233 words

    “PE-EQUIPMENT MAINTENANCE-MANUFACTURER’S DFU CFR(s): 494.60(b) The dialysis facility must implement and maintain a program to ensure that all equipment (including emergency equipment, dialysis machines and equipment, and the water treatment system) are maintained and operated in accordance with the manufacturer’s recommendations. This Standard is not met as evidenced by: 45999 Based on a review of facility policies and procedures, observation on tour, and interview with staff, the Department determined that the facility failed to require that staff monitor and keep arterial drip chambers 85-95% full or to the manufacturer’s fill line indicator which has the potential for air entering the bloodlines which can lead to a patient’s injury or death, due to an air embolism. Findings include: A review of the facility policy titled, “Priming the Extracorporeal Circuit (CombiSet, NiproSet, and Streamline Bloodlines)” revealed: “...PROCEDURE: Clamp the main line clamp on the arterial line ...Loosen the arterial side arm tubing cap to fill the arterial chamber to 85-95%, tighten cap and clamp the arterial monitoring line...” Observation on a tour of the facility on January 16, 2024, revealed 4 of 16 dialysis machines with arterial drip chambers filled less than 85-95% full. The arterial drip chambers on the dialysis machines at stations 3, 6, 7, and 8 were filled less than 25% full. Employee #1 confirmed during an interview on January 17, 2024, that the drip chambers should be filled to 85-95% full.”

    Rule V0403. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jan 18, 2024Standard inspection5 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Oct 18, 2002.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: US Renal Care, Inc.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 16 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • In CMS’s survey, patients rate its staff 4 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the US Renal Care, Inc. chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • Patients rate it 4 of 5 in CMS’s survey of in-center hemodialysis patients (33 interviews, Oct 18, 2024 to Jul 11, 2025): 76% rated the facility 9 or 10 out of 10.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 53 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 54 of 5

How does it compare nearby?

  • Of the 70 dialysis facilities CMS lists in Maricopa County, 68 have a star rating from CMS: 1 rated 5 of 5, 10 rated 4 of 5, 35 rated 3 of 5, 18 rated 2 of 5, 4 rated 1 of 5.
  • CMS rates this one 3 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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