032558 Bullhead City Dialysis (Fmc)
A dialysis facility in Bullhead City, Arizona 86442
2650 Miracle Mile, Bullhead City, Arizona 86442. (928) 763-5550.
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The short answer
Record last released by CMS on Oct 28, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Nov 2, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 3of 5 CMS’s star rating
- 2of 5 patient survey rating
- 2 deficiencies cited in the last three years
- 36 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jan 24, 2024: a standard inspection.
2 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Jan 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Jan 24, 2024: standard inspection1 deficiency
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Ic - Items Taken To Station Disposed/Dedicated Or Disinfected
The inspectors’ words, 629 words
“IC-IF TO STATION=DISP/DEDICATE OR DISINFECT CFR(s): 494.30(a)(1)(i) Items taken into the dialysis station should either be disposed of, dedicated for use only on a single patient, or cleaned and disinfected before being taken to a common clean area or used on another patient. -- Nondisposable items that cannot be cleaned and disinfected (e.g., adhesive tape, cloth covered blood pressure cuffs) should be dedicated for use only on a single patient. -- Unused medications (including multiple dose vials containing diluents) or supplies (syringes, alcohol swabs, etc.) taken to the patient’s station should be used only for that patient and should not be returned to a common clean area or used on other patients. This Standard is not met as evidenced by: 37489 Based on document review, observation, and interview, it was determined that the facility failed to ensure nurses cleaned and disinfected their stethoscope between and after use on multiple patients which poses a potential risk of increased infection for patients through contact transmission and cross contamination of pathogenic organisms that may be harbored on the dirty stethoscope. Findings include: The facility policy titled “Cleaning and Disinfecting the Dialysis Station” requires: “...The Centers for Medicare and Medicaid Services (CMS) has regulations that in order to prevent cross contamination, a dialysis station must be cleaned and disinfected between dialysis patients. The chair and dialysis equipment are used by multiple patients during a treatment day and it is critical that these items be thoroughly cleaned and disinfected between used...Also, the nature of dialysis treatments with frequent exposure to blood and body fluids, close proximity of patients and staff, and the immunocompromised status of dialysis patients make dialysis a high-risk area for spreading infectious disease...Dialysis station...General Cleaning...After use, any non-disposable equipment and supplies brought into the dialysis station (ex. Stethoscope) must be disinfected with 1:100 bleach or EPA registered disinfectant before being removed from the dialysis station....” Observation on 01/23/2024 revealed Employee #23 use a stethoscope obtained from the nurses’ station desk to assess the patient at Station #27. Employee #23 completed the nursing assessment, hung the dirty stethoscope around his/her neck, returned to the nurses’ station, placed the stethoscope on the desktop, and charted in the patients record on the desktop computer. Employee #23 completed his/her charting, retrieved the dirty stethoscope from the desk, and walked to Station #22 to assess the patient finishing treatment. Employee #23 hung the stethoscope around his/her neck after use, wheeled the patient out of the clinic, and returned to the nursing station desk to chart without cleaning/disinfecting the stethoscope. Observation on 01/23/2024 revealed Employee #24 use the same stethoscope to assess the patient at Station #2, Station #4, and then again at Station #35 without cleaning/disinfecting the stethoscope between stations and uses. Employee #24 hung the stethoscope around his/her neck after the last use without cleaning/disinfecting the stethoscope. Observation on 01/23/2024 revealed Employee #13 use his/her stethoscope on a patient at Station#9. Employee #13 used liquid hand sanitizer on the stethoscope after use of the patient at the station. The “germstar instant hand sanitizer” label revealed it contained 70% Isopropyl alcohol, water, an emollient, and fragrance. The EPA.gov website revealed: “...Using hand sanitizer kills pathogens on skin...hand sanitizers are regulated by the Food and Drug Administration (FDA)...Surface disinfectant products are subject to more rigorous EPA testing requirements and must clear a higher bar for effectiveness than surface sanitizing products. Many products are registered with EPA as both sanitizers and disinfectants because they’ve been tested using both methods. EPA-registered sanitizers and disinfectants may also contain cleaning agents....” Employee #2 confirmed on 01/23/2024 that nurses did not disinfect their stethoscopes between use on multiple patients at different stations during nursing assessments conducted pre and post dialysis treatment as required by policy with bleach solution or EPA registered disinfectant.”
Jan 24, 2024: complaint inspection1 deficiency
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Participate In Care, Discontinue/Refuse Treatment
The inspectors’ words, 260 words
“PR-PARTICIPATE IN CARE;DISC/REFUSE TX CFR(s): 494.70(a)(5) The patient has the right to- (5) Be informed about and participate, if desired, in all aspects of his or her care, and be informed of the right to refuse treatment, to discontinue treatment, and to refuse to participate in experimental research; This Standard is not met as evidenced by: 37489 Based on document review and interview, it was determined that the facility failed to obtain Patient #7’s consent to be photographed prior to staff taking photos of the patient’s CVC exit site which has the potential risk of the patient’s rights being violated and inability to participate in his/her own care. Findings include: The facility policy titled “ FMCNA Patient Rights Arizona State Specific” requires: “...Help make decisions about your care...Consent to photographs before the patient is photographed, except that a patient may be photographed when admitted to an outpatient treatment center for identification and administrative purposes....” Patient #7’s medical record contained a consent to incenter hemodialysis treatment that was signed on [09/27/2019]. The medical record, nor the consent to treat contained documentation of consent to photograph the patient’s CVC exit site. Employee #1 confirmed on 01/23/2024 that a staff member used Employee #1’s company cell phone to take photographs on [10/19/2022] of Patient #7’s CVC exit site to send to the vascular access center as there was a question of potential catheter cuff migration that needed to be ruled out. Employee #1 confirmed that consent was not obtained from the patient prior to taking the photographs of the patient’s CVC exit site.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 24, 2024 | Standard inspection | 1 deficiency cited |
| Jan 24, 2024 | Complaint inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on May 17, 1995.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: Fresenius Medical Care.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis and peritoneal dialysis.
- Doesn’t offer home hemodialysis training and a shift starting at 5 p.m. or later.
- 36 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
- In CMS’s survey, patients rate its staff 2 of 5.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the Fresenius Medical Care chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, worse than expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
- Patients rate it 2 of 5 in CMS’s survey of in-center hemodialysis patients (69 interviews, Oct 18, 2024 to Jul 11, 2025): 59% rated the facility 9 or 10 out of 10.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | 2 of 5 |
How does it compare nearby?
- Of the 3 dialysis facilities CMS lists in Mohave County, 3 have a star rating from CMS: 1 rated 4 of 5, 1 rated 3 of 5, 1 rated 1 of 5.
- CMS rates this one 3 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
| Place | Star rating |
|---|---|
| 032544 Lake Havasu Dialysis (Fmc) | 4 |
| 032628 Kingman Dialysis Clinic (Fmc) | 1 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
-
Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.