032537 Estrella Dialysis Center (Fmc)
A dialysis facility in Phoenix, Arizona 85043
5546 W Roosevelt St Ste 1, Phoenix, Arizona 85043. (602) 352-0724.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 3of 5 CMS’s star rating
- 1of 5 patient survey rating
- 3 deficiencies cited in the last three years
- 22 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Feb 28, 2024: a standard inspection.
3 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Feb 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Feb 28, 2024: standard inspection3 deficiencies
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Ic - Items Taken To Station Disposed/Dedicated Or Disinfected
The inspectors’ words, 431 words
“IC-IF TO STATION=DISP/DEDICATE OR DISINFECT CFR(s): 494.30(a)(1)(i) Items taken into the dialysis station should either be disposed of, dedicated for use only on a single patient, or cleaned and disinfected before being taken to a common clean area or used on another patient. -- Nondisposable items that cannot be cleaned and disinfected (e.g., adhesive tape, cloth covered blood pressure cuffs) should be dedicated for use only on a single patient. -- Unused medications (including multiple dose vials containing diluents) or supplies (syringes, alcohol swabs, etc.) taken to the patient’s station should be used only for that patient and should not be returned to a common clean area or used on other patients. This Standard is not met as evidenced by: 40084 Based on five (5) infection control observations, interview, and document review, it was determined facility staff failed to disinfect items taken into the dialysis station, namely a stethoscope, before being removed from the dialysis station. The findings include: On February 27, 2024, while conducting observations on the treatment floor, surveyors noted the following: At 9:22 a.m., Staff Member #5 used a stethoscope with a leopard print cloth cover on a patient at dialysis station #2. Staff Member #5 used the stethoscope on the patient, placed the stethoscope around their neck, and then exited the dialysis station. Staff Member #5 did not disinfect the stethoscope after use on the patient and additionally the item could not be properly cleaned based on the cloth cover. At 10:21 a.m., Staff Member #5 performed the same action as described above at station #2 and at 10:24 a.m. at station #22. At 10:06 a.m., Staff Member #8 used a stethoscope on a patient at dialysis station #5. Staff Member #8 used the stethoscope on the patient, placed the stethoscope around their neck, and then exited the dialysis station. Staff Member #8 did not disinfect the stethoscope after use on the patient. At 10:49 a.m., Staff Member #8 performed the same action as described above at dialysis station #8. During an interview at 1:35 p.m. on February 27, 2024, Staff Member #1 and Staff Member #2 advised they were aware of the staff member with the stethoscope with a cloth cover that and that cleaning stethoscopes after use on patients has been challenging with new nurses. A review of the facility policy titled “Cleaning and Disinfecting the Dialysis Station” (effective date 09/05/23) states in part: “After use, any non-disposable equipment and supplies brought into the dialysis station (ex. Stethoscope) must be disinfected with 1:1,000 bleach of EPA registered disinfectant before being removed from the dialysis station.”
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Ic - Clean/Dirty Areas, Med Prep Area, No Common Med Carts
The inspectors’ words, 447 words
“IC-CLEAN/DIRTY;MED PREP AREA;NO COMMON CARTS CFR(s): 494.30(a)(1)(i) Clean areas should be clearly designated for the preparation, handling and storage of medications and unused supplies and equipment. Clean areas should be clearly separated from contaminated areas where used supplies and equipment are handled. Do not handle and store medications or clean supplies in the same or an adjacent area to that where used equipment or blood samples are handled. When multiple dose medication vials are used (including vials containing diluents), prepare individual patient doses in a clean (centralized) area away from dialysis stations and deliver separately to each patient. Do not carry multiple dose medication vials from station to station. Do not use common medication carts to deliver medications to patients. If trays are used to deliver medications to individual patients, they must be cleaned between patients. This Standard is not met as evidenced by: 40084 Based on three (3) infection control observations and interview, it was determined the facility failed to clearly designate an area as clean or dirty. Specifically, the facility staff used a sink with clean items, namely an area for storage of pHoenix meters and calibration fluids, as a dirty sink to drain dirty prime buckets and bags of normal saline used during dialysis treatment. The findings include: The surveyor conducted an observation on February 27, 2024 at 8:36 a.m. of Staff Member #14 discontinuing dialysis for a patient at dialysis station #4. The surveyor observed the staff member drain the dirty prime bucket and a bag of normal saline used during dialysis treatment into a sink with designated clean items (pHoenix meter and calibration fluids). The sink did not have signage indicating “clean” or “dirty.” The surveyor observed Staff Member #14 perform the same action at 10:44 a.m. during a discontinuation of dialysis for a patient at station #5. The surveyor conducted an observation on February 27, 2024 at 10:59 a.m. of Staff Member #14 placing dirty clamps used on a patient during dialysis into a bucket of bleach at the same sink as described above. The surveyor observed a second sink at the other side of the treatment floor labeled as a dirty sink. Additionally, the surveyor observed staff members appropriately using that sink for draining prime buckets, normal saline bags, and soaking dirty clamps used during dialysis into a beach solution. The surveyor conducted an interview with Staff Member #1 on February 28, 2024 at 1:35 p.m. Staff Member #1 advised that one of the clinic sinks was not working properly and this may be the reason staff were using an alternate sink. The facility policies provided to surveyors while onsite did not cover the use or designation of clean/dirty sinks.”
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Manage Volume Status
The inspectors’ words, 443 words
“POC-MANAGE VOLUME STATUS CFR(s): 494.90(a)(1) The plan of care must address, but not be limited to, the following: (1) Dose of dialysis. The interdisciplinary team must provide the necessary care and services to manage the patient’s volume status; This Standard is not met as evidenced by: 40084 Based on interview and document review, it was determined the facility staff failed to monitor patients during dialysis per facility policy for three (3) out of twelve (12) patients sampled (Patients #2, 6, 9). Specifically, staff failed to notify the nurse of blood pressure readings that exceeded facility parameters and failed to obtain a blood pressure and pulse reading at least every forty-five (45) minutes. The findings include: The surveyor conducted a review of two (2) weeks of flow sheets for Patients #1-12 on February 28, 2024. That review revealed the following: For Patient #2: During dialysis treatment on February 13, 2024, the patient’s blood pressure exceeded facility parameters as indicated by policy and the flowsheet did not evidence notification to the nurse. Additionally, the flowsheet revealed that staff did not obtain a blood pressure and pulse rate for fifty-one (51) minutes during treatment. During dialysis treatment on February 17, 2024, the patient’s blood pressure exceeded facility parameters as indicated by policy and the flowsheet did not evidence notification to the nurse. During dialysis treatment on February 24, 2024, the patient’s blood pressure exceeded facility parameters as indicated by policy and the flowsheet did not evidence notification to the nurse. For Patient #6: During dialysis treatment on February 17, 2024, the flowsheet revealed that staff did not obtain a blood pressure and pulse rate for fifty-seven (57) minutes during treatment. For Patient #9: During dialysis treatment on February 15, 2024, the flowsheet revealed that staff did not obtain a blood pressure and pulse rate for seventy-four (74) minutes during treatment. During dialysis treatment on February 22, 2024, the flowsheet revealed that staff did not obtain a blood pressure and pulse rate for seventy-one (71) minutes during treatment. On February 28, 2025 at 1:35 p.m., the surveyor conducted an interview with Staff Member #1 and Staff Member #2. Staff Member #1 advised that patients should have their vitals checked every thirty (30) minutes during dialysis and any abnormal findings during dialysis require documentation in the medical record and notification to the nurse. A review of the facility policy titled “Patient Assessment and Monitoring” states in part: “Obtain blood pressure and pulse rate every 30 minutes or more as needed but not to exceed 45 minutes or per state regulations.” “Report to the nurse: Systolic blood pressures greater than 180 mm/Hg Diastolic blood pressure greater than 100 mm/Hg””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 28, 2024 | Standard inspection | 3 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on Aug 19, 1991.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: Fresenius Medical Care.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis.
- Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
- 22 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
- In CMS’s survey, patients rate its staff 1 of 5.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the Fresenius Medical Care chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, worse than expected; patients on a kidney transplant waitlist, worse than expected.
- Patients rate it 1 of 5 in CMS’s survey of in-center hemodialysis patients (48 interviews, Oct 18, 2024 to Jul 11, 2025): 49% rated the facility 9 or 10 out of 10.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | 1 of 5 |
How does it compare nearby?
- Of the 70 dialysis facilities CMS lists in Maricopa County, 68 have a star rating from CMS: 1 rated 5 of 5, 10 rated 4 of 5, 35 rated 3 of 5, 18 rated 2 of 5, 4 rated 1 of 5.
- CMS rates this one 3 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
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Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.