KinderCare Learning Centers 302102

Repeat Violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition.

“The children’s pretend sink in the Pre-K-B Classroom was missing a part that exposed two sharp screws. In the School age classroom, 2 blue children sofas had large rips in the arms of the sofa fabric and needed to be covered or replaced.”

Rule 8VAC20-780-270-A.

Cribs, cots, rest mats, and beds shall be identified for use by a specific child.

“7 cribs in the Infant B classroom were not labeled with the child’s name on it. Staff stated they needed to make new labels.”

Rule 8VAC20-780-440-B.

Repeat Violation When an authorization for medication expires, the facility shall notify parents that the medication must be picked up within 14 days of the authorization expiring or that a new authorization should be completed.

“Medication for Child A was onsite, but the medication authorization had expired over 4 months ago. The medication had not been administered past the expiration of the authorization. The authorization had not been renewed and the medication was not returned or disposed of as required.”

Rule 8VAC20-780-510-P.

The center shall maintain a written record of children’s serious and minor injuries in which entries are made the day of occurrence. The record shall include all required information.

“Child #1’s accident report dated 6/17/2026 was missing staff and parent signatures or two staff signatures. The report had one staff signature only.”

Rule 8VAC20-780-550-P.

Repeat Violation Each child shall have a physical examination by or under the direction of a physician before the child’s attendance; or within 30 days after the first day of attendance.

“Child #1 had been enrolled one year and 10 months and did not have a physical examination in their record.”

Rule 8VAC20-780-140-A. From a complaint.

8VAC20-780-245-J-3

“Repeat Violation Any child for whom emergency medications have been prescribed shall always be in the care of a staff member or independent contractor who has satisfactorily completed a training program to safely perform medication administration practices that has bee approved by the Board of Nursing. On March 5, 2026, there were no staff present that had Medication Authorization Training in the building from approximately 4:30pm until approximately 5:15pm. At that time, the center had a child at the center that had been prescribed emergency medications.”

Rule 8VAC20-780-245-J-3. From a complaint.

When staff are supervising children, they shall always ensure their care, protection, and guidance.

“After Child #1 (age 6) had a medical emergency at the center on March 5, 2026, Staff #1 and Staff #2, who were supervising the child at the time of the incident, reported that they were not informed of any special needs, signs to look for, or actions to take related to Child #1. Staff #3 confirmed she was aware that there was medication on site for Child #1 and did not relay that information to Staff #1 and Staff #2.”

Rule 8VAC20-780-340-A. From a complaint.

The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance , the center’s own policies and procedures that are required by these standards. The center’s security policy, which addresses the arrival and departure of children, including procedures for verifying that only persons authorized by the parent are allowed to pick up the child, states that written authorization must be on file a the center prior to the child’s release to anyone. The center has been releasing Child #1 (age 6) to an individual that does not have written authorization for pick up on file for approximately 1.5 years.

Rule 8VAC20-780-40-E. From a complaint.

Staff shall request at least annually parent confirmation that the required information in the child’s record is up to date and document the child updates.

“The child’s record was last updated by the parent approximately 1 year and 10 months ago.”

Rule 8VAC20-780-420-E-3. From a complaint.

When an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. Medications that are not picked up by the parent within 14 days will be disposed of by the center by either dissolving the medication down the sink or flushing it down the toilet.

“Child #1 had a medication authorization that expired five months ago and the center had not returned the medication to the parent and did not dispose of it after 14 days of the parent not picking up the medication.”

Rule 8VAC20-780-510-P. From a complaint.

Each child’s record shall contain information of any child’s chronic physical problems and any special accommodations needed.

“Child #1, who has been enrolled for almost 2 years, has a chronic physical problem that was not documented in their record.”

Rule 8VAC20-780-60-A-9. From a complaint.

Repeat Violation Providers must obtain a completed national criminal background check prior to the employee’s first day of employment.

“Staff #2, who had been employed for one month, did not have a completed national criminal background check prior to the employee’s first day of employment. It was received four days after employment. Staff #5, who had been employed for 9 days, did not have a completed national criminal background check. Staff #5 was working alone with children.”

Rule 22.1-289.035-B-2.

The center is required to request background checks from any state in which the individual has resided in the preceding five years prior to employment.

“The center did not request a search of the child abuse and neglect registry from one state prior to employment for Staff #2, who has been employed for one month. The request was sent one day after employed.”

Rule 22.1-289.035-B-4.

Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with the children.

“The screening for Staff #3 was completed one day after hire.”

Rule 8VAC20-780-160-A.

Staff shall complete orientation training prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities.

“Staff #1 completed orientation training approximately 3 months after assuming their job responsibilities. Staff #4 completed orientation training approximately 2 months after assuming their job responsibilities.”

Rule 8VAC20-780-240-B.

The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction.

“The last fire inspection report for the center was dated 11/25/2024.”

Rule 8VAC20-780-260-A.

Repeat Violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition.

“There was a pretend kitchen sink with two missing parts in the Discovery Pre-1 classroom.”

Rule 8VAC20-780-270-A.

Hazardous substances must be in a locked place that prevents access by children.

“In the Toddler classroom, a room freshener spray and body spray were in the unused children’s bathroom in an unlocked cabinet, out of reach of children. A spray bottle of Dawn Platinum plus power wash dish spray was inside the unlocked sliding cabinet in the classroom that was within reach of children..”

Rule 8VAC20-780-280-B.

The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The list must be dated and kept confidential.

“The center’s current list of all known allergies, sensitivities and dietary restrictions did not include all known allergies of Child #1.”

Rule 8VAC20-780-40-M.

When food is brought from home the food container must be clearly dated and labeled in a way that identifies the owner.

“One child’s bottle of liquid/food from home in the Discovery Pre-1 classroom was not dated or labeled in a way that identifies the owner. One lunch bag with food from home in the school age classroom did not have a date on it.”

Rule 8VAC20-780-560-G.

A written care plan is required for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction.

“Child #1, who has been enrolled for approximately one week, has a diagnosed food allergy and did not have a written care plan in their file. Child #2, who has been enrolled for approximately two months, has a diagnosed food allergy and did not have a written care plan in their file. Child #6, who has been enrolled for approximately one year, has a diagnosed food allergy and did not have a written care plan in their file.”

Rule 8VAC20-780-60-A-8.

Staff who work directly with children shall, in addition to preservice and orientation training required in subsections A through D of this section, annually attend at least 16 hours of training and staff development activities, to include the department’s health and safety update course.

“Staff #5 completed the department’s health and safety update course 2/19/2025 and was required to complete the training by 2/19/2026.”

Rule 8VAC20-790-600-F.

Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance.

“There was no physical examination in the record of child #1, who had been enrolled for approximately 4 1/2 months.”

Rule 8VAC20-780-140-A. From a complaint.

Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department.

“The immunization record for child #1 was not signed.”

Rule 8VAC20-780-150-B. From a complaint.

The license and any other documents required shall be posted in a conspicuous place on the licensed premises.

“The findings (The Violation Notice) from the most recent inspection, dated 3/26/2025, were not posted in a conspicuous place on the premises. The center had posted the Inspection summary only.”

Rule 22.1-289.011-F.

In areas used by preschool age or younger children, electrical outlets shall have protective covers.

“One unused outlet near the clock was not covered with a protective cover in the Preschool 1 classroom and one unused outlet near the clock in the Pre-K1 classroom was not covered with a protective cover. Both outlets were not in reach of children.”

Rule 8VAC20-780-290-A-3.

The center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions documented in the allergy plan required in 8VAC20-780-60 A 8. This list shall be dated and kept confidential in each room or area where children are present.

“The Center’s list of children’s allergies, sensitivities and dietary restrictions was not current in two classes (Infant and Pre-K1 were dated 5/22/2025). Staff confirmed the list was not current and needed to be updated..”

Rule 8VAC20-780-40-M.

The required ratio for children ages Birth to 16 months is one staff per four children.

“The Child Supervision Record for the infant classroom documented that the classroom was over ratio numerous times on the following dates: 9/11/2025, 9/12/2025, 9/15/2025, and 9/16/2025 .”

Rule 8VAC20-780-350-B-1. From a complaint.

The required ratio for children ages 3 years old up to school age is one staff per ten children.

“The Child Supervision Record for the Preschool 3 classroom documented that the classroom was over ratio on the following dates: 9/03/2025 from approximately 2:30pm-3:00pm and 9/10/2025 from approximately 2:30pm-3:12pm.”

Rule 8VAC20-780-350-B-4. From a complaint.

The required ratio for children school age eligible up to 9 years old is one staff per eighteen children.

Rule 8VAC20-780-350-B-5. From a complaint.

Centers must obtain a completed national criminal background check prior to the employee’s first day of employment.

“Staff #2 received their national criminal background check two weeks after being employed.”

Rule 22.1-289.035-B-2.

Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment.

“Staff #4 had documentation of completing a tuberculosis screening or test six days after beginning employment. Staff #5 had documentation of completing a tuberculosis screening approximately seven months prior to date of employment.”

Rule 8VAC20-780-160-A.

Repeat Violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition.

“There was a screw/bolt protruding out of the sink cabinet that children use to wash hands. It was missing the knob for the cabinet.”

Rule 8VAC20-780-270-A.

The Child’s record shall include the following, Name, address, and telephone number for each custodial parent’s place of employment or school attendance, if applicable

“1. The record for Child #2, enrolled for two years five months, was missing the following required components: one parent’s work address. 2. The record for Child #3, enrolled one day, was missing the following required components: one parent’s work address.”

Rule 8VAC20-790-540-B-3.

8VAC20-780-240-A

“Staff are to complete the VDOE sponsored online orientation course within 90 days of hire. Evidence: 1. Staff #7 had not completed the course and is now two months past due.”

Rule 8VAC20-780-240-A.

8VAC20-780-245-J

“Any child for whom emergency medications (such as albuterol, glucagon, and epinephrine auto injector) have been prescribed shall always be in the care of a staff member or independent contractor who meets the requirements in subdivision 1 of this subsection. Evidence: 1. Child #2 who has been prescribed emergency medications was not always in the care of a staff member who meets the requirements in subdivision 1 of this subsection on 9/23/2024 from approximately 9:28am to 10:15am..”

Rule 8VAC20-780-245-J.

8VAC20-780-260-A

“The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. 1. The center had documentation of their last fire inspection on 7/21/2023.”

Rule 8VAC20-780-260-A.

Repeat Violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition.

“1. In the infant classroom, the safety lock is broken to keep the cabinet locked. 2. In the Discovery Pre 1 classroom, the wall carpet is peeling off approximately 4 inches. The children’s sink has rough edges/splintering on the bottom of the cabinet on two sides. 3. The poured in place on the Toddler playground is sunken in creating a tripping hazard approximately 12 inches by 12 inches.”

Rule 8VAC20-780-270-A.

8VAC20-780-280-B

Rule 8VAC20-780-280-B.

8VAC20-780-320-B

“Each restroom area provided for children shall be equipped with soap, toilet paper, and disposable towels or an air dryer within reach of children. Evidence: 1. In the Discover Pre 1 classroom, the bathroom did not have toilet paper. Staff stated the children do not use the bathroom. 2. In the Preschool classroom, the bathroom did not have toilet paper. Staff stated it was kept in the cabinet. 3. In the School Age classroom, the bathroom did not have paper towels.”

Rule 8VAC20-780-320-B.

8VAC20-780-500-A

“Repeat Violation Children’s hands shall be washed with soap and running water after toileting, or any contact with blood, feces or urine. Evidence: A staff person in the Discover Pre 1 classroom changed a child’s diaper and did not wash the child’s hands with soap and water.”

Rule 8VAC20-780-500-A.

8VAC20-780-520-C

“Repeat Violation If diaper ointment or cream is used, the following requirements shall be met: These products do not need to be kept locked but shall be inaccessible to children. Evidence: 1. In the Discovery Pre 1 classroom, a diaper ointment was under the changing table cabinet and was accessible to children.”

Rule 8VAC20-780-520-C.

8VAC20-780-60-A

“Repeat Violation Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. Evidence: 1.The record for Child #2, enrolled for two years five months, was missing the following required components: both parent’s work phone numbers and place of employment for one parent. 2. The record for Child #3, enrolled one day, was missing the following required components: both parent’s work phone numbers and place of employment for one parent.”

Rule 8VAC20-780-60-A.

8VAC20-770-60-B

“Based on record review, the center did not have a completed sworn disclosure statement for each staff prior to date of hire. Evidence: 1. Staff #8 (date of hire 4/22/2024) had a sworn disclosure statement signed on 4/24/2024.”

Rule 8VAC20-770-60-B.

8VAC20-770-60-C-2

“Based on record review, the center did not have a central registry finding within 30 days of employment. Evidence: 1. Staff #8 (date of hire 4/22/2024) had a central registry finding dated 5/30/2024.”

Rule 8VAC20-770-60-C-2.

8VAC20-780-180-A

“Based on interview, the center did not ensure that all staff are capable of communicating effectively both orally and in writing as applicable to the job responsibility. Evidence: 1. Staff #15 (assistant teacher) is not able to communicate in English. The assistant teacher required skills state the following, “Read, write, understand and speak English to communicate with children and their parents in English.””

Rule 8VAC20-780-180-A.

8VAC20-780-270-A

Rule 8VAC20-780-270-A.

8VAC20-780-280-B

Rule 8VAC20-780-280-B.

8VAC20-780-290-A-3

“Repeat Violation Based on observation, unused electrical outlets were not covered with protective covers. Evidence: 1. In the Grizzly classroom, one unused outlet was not covered with a protective cover. 2. In the Rabbit classroom, one unused outlet was not covered with a protective cover near the blue chair.”

Rule 8VAC20-780-290-A-3.

8VAC20-780-320-F

“Based on observation, the center did not provide one or more platforms or sets of steps when low sinks are not available in restrooms used by children of preschool age and younger. Evidence: 1. In the panda classroom (infant and toddler class), a platform or set of steps was not available for children to reach the sink to wash their hands.”

Rule 8VAC20-780-320-F.

8VAC20-780-50-A

“Based on observation, staff records were not treated confidentially. Evidence: 1. The supplemental page was posted on the bulletin board from the 4/08/2024 inspection. This page is considered confidential.”

Rule 8VAC20-780-50-A.

8VAC20-780-500-A

“Based on observation, the center did not have children wash their hands with soap and running water after eating snacks. Evidence: 1. In the panda classroom, two children finished eating snack and began playing with toys. The children did not wash their hands with soap and running water after eating.”

Rule 8VAC20-780-500-A.

8VAC20-780-500-B

“Based on observation, the center is not meeting all diapering requirements. Evidence: 1. In the pandas classroom, the trash can is not foot operated. The disposable diapers were being disposed of in a trash can with a flip top.”

Rule 8VAC20-780-500-B.

8VAC20-780-520-C

“Based on observation, the center is not meeting all requirements when over the counter skin products are being used. Evidence: 1. In the rabbits classroom, a bottle of lotion was inside a child’s cubby and was not labeled with the child’s name on it.”

Rule 8VAC20-780-520-C.

8VAC20-780-60-A

“Based on record review, the center did not ensure that each child has a record that contains all required information. Evidence: 1. Child #3’s file (start date 9/05/2023) was missing one parent’s employment address.”

Rule 8VAC20-780-60-A.

22.1-289.035-B-4

Rule 22.1-289.035-B-4.

8VAC20-780-270-A

Rule 8VAC20-780-270-A.

8VAC20-780-280-B

“Based on observation, hazardous substances such as cleaning and sanitizing materials were not kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. In the Pandas classroom, a spray bottle of bleach water was inside an unlocked cabinet. 2. In the Giraffes classroom, a spray bottle of bleach water was on top of the file cabinet near the sink. A spray bottle of air freshener was on top of a cabinet in the bathroom.”

Rule 8VAC20-780-280-B.

8VAC20-780-290-A-3

“Based on observation, unused electrical outlets were not covered with protective covers. Evidence: 1. In the infant classroom, one unused outlet was not covered with a protective cover. 2. In the Giraffe’s classroom, one unused outlet was not covered with a protective cover.”

Rule 8VAC20-780-290-A-3.

8VAC20-780-330-B

“Based on observation, the center’s playground equipment did not comply with resilient surfacing minimum safety standards to create a fall zone free of hazardous obstacles. Evidence 1. The center’s three playground structures had fall zone areas that were not under resilient surfacing. The surface was artificial grass only. .”

Rule 8VAC20-780-330-B.

8VAC20-780-550-A

“Based on review and interview, the center had a written emergency preparedness plan that addresses staff responsibility and facility readiness with respect to emergency evacuation and relocation, shelter-in-place, and lockdown that had not been developed in consultation with local or state authorities. Evidence: 1. Staff stated the center’s plan had not been developed in consultation with local or state authorities.”

Rule 8VAC20-780-550-A.