Hearth Record

Caterpillar Clubhouse #5

A child day center in Lynchburg, Virginia 24502

19 George Street, Lynchburg, Virginia 24502. (434) 266-1333.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 23 deficiencies in 9 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

22 inspections on record, the latest on Jul 13, 2026.

23 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 24, 2026. Updated weekly.

When those deficiencies happened

23 deficiencies in 9 months of the last 36. Last cited Jul 2026. The last 3 years, to Oct 24, 2026.

23 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 24, 2026. Updated weekly.

Jul 13, 2026: complaint inspection2 deficiencies
  • The center shall maintain a written record of children’s serious and minor injuries and the record shall include the required components.

    “The injury report 1 did not contain the following information: future action to prevent recurrence of the injury, and staff and parent signatures or two staff signatures.”

    Rule 8VAC20-780-550-P. From a complaint.

  • The center shall inform the department’s representative as soon as practicable, but not to exceed two business days, of any injury to a child that occurs while the child is under the supervision of the center and requires outside medical attention.

    “Child 1 (5 years old) sustained an injury, while under the supervision of the center on 06/01/2026, that required outside medical attention. The center did not notify the department that the injury occurred.”

    Rule 8VAC20-780-80-B. From a complaint.

Jun 11, 2026: subsidy health and safety inspection1 deficiency
  • For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “There were 14 children present in Group 1, but only 13 were marked present on the attendance record and 13 present in Group 2, but only 12 were marked present on the attendance record. The attendance did not document arrival as it occurs.”

    Rule 8VAC20-780-80-A.

Nov 24, 2025: inspection1 deficiency
  • A tuberculosis (TB) screening is required every two years from the last screening.

    “The updated screening for staff 2 was overdue by 3 months.”

    Rule 8VAC20-780-160-C.

May 22, 2025: inspection3 deficiencies
  • Cribs, cots, rest mats of beds shall be provided for children during the designated rest period.

    “On 05/22/2025, 6 children (all age 5), were observed laying on the floor during the designated rest period.”

    Rule 8VAC20-780-440-A.

  • Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment.

    “Staff 4, who has been employed over 2 months, only had 1 reference on file.”

    Rule 8VAC20-780-70.

  • For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “At approximately 11:50 a.m. on 05/22/2025, there were 9 children present in the toddler room, but only 8 were marked present on the attendance record.”

    Rule 8VAC20-780-80-A.

Oct 29, 2024: inspection1 deficiency
  • Cleaning and sanitizing materials shall not be located above food, food equipment, utensils or single service articles and shall be stored in areas physically separate from food.

    “Cleaning and sanitizing materials were stored above single service applesauce and fruit in the closet of the infant room”

    Rule 8VAC20-780-280-D.

Aug 22, 2024: complaint inspection1 deficiency
  • Based on observation, the center failed to ensure that where playground equipment is provided, resilient surfacing shall comply with minimum safety standards and shall be under equipment with moving parts or climbing apparatus to create a fall zone free of hazardous obstacles.

    “Evidence: The height of the of the play structure with the slide measured approximately 4 feet 6 inch. The resilient surfacing (mulch) under the climbing equipment with slide measured approximate one inch. The required amount of resilient surfacing is 6 inches.”

    Rule 8VAC20-780-330-B. From a complaint.

Jun 12, 2024: inspection5 deficiencies
  • Based on staff interviews, the center failed to ensure that the persons listed in the Code of Virginia, who, in their professional or official capacity (a person employed by a child day program), have reason to suspect that a child is an abused or neglected child, shall report the matter immediately to the local department of the county or city wherein the child resides or wherein the abuse or neglect is believed to have occurred or to the Department’s toll-free child abuse and neglect hotline.

    The inspectors’ words, 234 words

    “Evidence: 1. Staff 2, Staff 3, and Staff 5 confirmed that on 03/18/2024, Child 1 (age 3 years at time of incident) was left alone, unsupervised on the second floor of the building from approximately 11:30 am to approximately 2:15 pm (2 hours and 45 minutes). The child was in the ?Three’s 2? classroom at approximately 11:30 am when the other children in the group left the room with staff and was found at approximately 2:15 pm in the ?Three’s 1? classroom. 2. At approximately 12:30 pm on 03/18/2024, Staff 3 realized Child 1 was not on their cot for rest time in the nap room. Staff 3 stated they documented the time on a ?sticky note?, assumed Child 1 had left for the day, and did not attempt to locate Child 1. 3. Staff 2 stated that while changing a diaper in the ?Three’s 2? room on 03/18/2024 at approximately 2:15 pm, they heard crying coming from the ?Three’s 1? room. Staff 2 confirmed that they found Child 1 alone in ?Three’s 1? room behind a shelf. Child 1 was reportedly visibly distraught, pale, crying and clutching a stuffed animal. 4. Staff 2, Staff 3, and Staff 5 confirmed they were aware of Child 1 being left alone and unsupervised for 2 hours and 45 minutes and did not report the neglect of Child 1 to the local department or any other authority.”

    Rule 63.2-1509-A.

  • Systemic deficiency

    The inspectors’ words, 284 words

    “Based on interviews with staff, the center failed to ensure that when staff are supervising children, they shall always ensure their care, protection, and guidance. Evidence: 1. Staff 2, Staff 3, and Staff 5 confirmed that on 03/18/2024, Child 1 (age 3 years at time of incident) was left alone, unsupervised on the second floor of the building from approximately 11:30 am to approximately 2:15 pm (2 hours and 45 minutes). The child was in the ?Three’s 2? classroom at approximately 11:30 am when the other children in the group left the room with staff and was found at approximately 2:15 pm in the ?Three’s 1? classroom. 2. At approximately 12:30 pm on 03/18/2024, Staff 3 realized Child 1 was not on their cot for rest time in the nap room. Staff 3 stated they documented the time on a ?sticky note?, assumed Child 1 had left for the day, and did not attempt to locate Child 1. 3. Staff 2 stated that while changing a diaper in the ?Three’s 2? room on 03/18/2024 at approximately 2:15 pm, they heard crying coming from the ?Three’s 1? room. Staff 2 confirmed that they found Child 1 alone in ?Three’s 1? room behind a shelf. Child 1 was reportedly visibly distraught, pale, crying and clutching a stuffed animal. 4. Staff 2, Staff 3, and Staff 5 confirmed that on 03/18/2024, Child 1 did not receive a meal or snack between the hours of approximately 9:00 am to approximately 2:15 pm. After being located, Child 1 consumed 4 bags of Goldfish and a juice box. 5. Written documentation from Staff 4 shared that after the incident, Child 1 “regressed” in potty training and was requiring more support.”

    Rule 8VAC20-780-340-A.

  • Systemic deficiency

    The inspectors’ words, 154 words

    “Based on observation and interviews with staff, the center failed to ensure that during the center’s hour of operation, one adult on the premises shall be in charge of the administration of the center. This person shall be either the administrator or an adult appointed by the licensee or designated by the administrator. Evidence: 1. At approximately 1:10 pm on 06/12/2024, the inspector arrived on site and requested to speak to the administrator. The staff member that opened the door stated the administrators were on break and they could not identify an administrator in charge. Five other staff members were consulted, and they could not identify an administrator in charge. 2. At approximately 1:30 pm on 06/12/2024, Staff 5 returned and confirmed the administrators are Staff 5, Staff 3, and Staff 6. 3. Staff 5, Staff 3, and Staff 6 were not on premises from approximately 1:10 pm to approximately 1:30 pm on 06/12/2024.”

    Rule 8VAC20-780-340-B.

  • Systemic deficiency

    The inspectors’ words, 207 words

    “Based on interviews with staff, the center failed to ensure that children under 10 years of age always shall be within actual sight and sound supervision of staff. Evidence: Staff 2, Staff 3, and Staff 5 confirmed that on 03/18/2024, Child 1 (age 3 years at time of incident) was left alone, unsupervised on the second floor of the building from approximately 11:30 am to approximately 2:15 pm (2 hours and 45 minutes). The child was in the ?Three’s 2? classroom at approximately 11:30 am when the other children in the group left the room with staff and was found at approximately 2:15 pm in the ?Three’s 1? classroom. Staff 2 stated that while changing a diaper in the ?Threes 2? room on 03/18/2024 at approximately 2:15 pm, they heard crying coming from the ?Three’s 1? room. Staff 2 confirmed that they found Child 1 alone in ?Three’s 1? room behind a shelf. Child 1 was reportedly visibly distraught, pale, crying and clutching a stuffed animal. From approximately 11:30 am to approximately 2:15 pm Child 1 was not within actual sight and sound supervision of staff. Written documentation from Staff 4 shared that after the incident, Child 1 “regressed” in potty training and was requiring more support.”

    Rule 8VAC20-780-340-F.

  • Based on review of required policies and procedures, and interviews with staff, the center failed to ensure that the center’s activities, services and facilities are maintained in compliance with the center’s own policies and procedures that are required by the standards.

    The inspectors’ words, 206 words

    “Evidence: The center’s procedures for identifying where attending children are at all times states teachers and aides are always to keep a head count and use this frequently to make sure all children are accounted for. Child 1 (age 3 years at time of incident) was unaccounted for approximately 2 hours and 45 minutes after being left alone, unsupervised on the second floor of the building from approximately 11:30 am to approximately 2:15 pm. A head count was not done after staff left the classroom. At approximately 12:30 pm on 03/18/2024, Staff 3 realized Child 1 was not on their cot for rest time in the nap room. Staff 3 stated they documented the time on a ?sticky note? and assumed Child 1 had left for the day. Staff 2 stated that while changing a diaper in the ?Three’s 2? room on 03/18/2024 at approximately 2:15 pm, they heard crying coming from the ?Three’s 1? room. Staff 2 confirmed that they found Child 1 alone in ?Three’s 1? room behind a shelf. Child 1 was reportedly visibly distraught, pale, crying and clutching a stuffed animal. Written documentation from Staff 4 shared that after the incident, Child 1 “regressed” in potty training and was requiring more support.”

    Rule 8VAC20-780-40-E.

Mar 14, 2024: inspection4 deficiencies
  • Based on record review and interviews, the center failed to ensure that each child shall have a physical examination by or under the direction of a physician before the child’s attendance or within 30 days after the first day of attendance.

    “Evidence: The record for Child #2 contained documentation that the first date of attendance for was 06/05/2023; on the day of the inspection the physical was dated 11/23/2023.”

    Rule 8VAC20-780-140-A.

  • Based on record review and interviews, the center failed to ensure that if the child has had a physical examination prior to attendance, it shall be within the required time frame for the age of the child.

    “Evidence: The record for Child # 3 contained documentation that the first date of attendance for was 06/05/2023 and DOB is 06/19/2022/ On the day of the inspection the physical examination was dated 08/19/2022. Per the age of the child, the physical exam was over the required three months? time frame for the date of attendance.”

    Rule 8VAC20-780-140-B.

  • Based on observation of the playground area, the center failed to ensure all immediate fall zones had the required amount of resilient surfacing.

    “Evidence: Observed on the playground there was no measurable amount of resilient surfacing directly in the fall zones of the slides. According to the attachment VII in the Standards for Licensed Child Day Center the amount of resilient surfacing is six inches based on the height if the equipment observed on the playground. Children were observed on the playground using the climbing equipment.”

    Rule 8VAC20-780-330-D.

  • Based on review of children’s records, the center failed to ensure that a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and steps to be taken in the event of a suspected or confirmed allergic reaction.

    “Evidence: 1.Child #1 has a diagnosed food allergy and there was no documentation of an allergy action plan in the child’s record.”

    Rule 8VAC20-780-60-A-8.

Nov 8, 2023: inspection5 deficiencies
  • Based on record review and interviews, the center failed to ensure that each child shall have a physical examination by or under the direction of a physician before the child’s attendance or within 30 days after the first day of attendance.

    The inspectors’ words, 94 words

    “Evidence: 1. The record for Child # 1 contained documentation that the first date of attendance was 06/05/2023. There was no documentation of a physical exam on the day of the inspection. 2. The record for Child # 2 contained documentation that the first date of attendance was 06/05/2023. There was no documentation of a physical exam on the day of the inspection. 3. The record for Child # 2 contained documentation that the first date of attendance was 08/14/2023. There was no documentation of a physical exam on the day of the inspection.”

    Rule 8VAC20-780-140-A.

  • Based on review of children’s records the center failed to ensure that physical examination shall include the date of the physical examination and dates immunizations were received and shall be signed by a physician, his designee, or an official of a local health department.

    “Evidence: 1. The immunization report in the record for Child # 2 was not dated by a physician, his designee, or an official of a local health department. 2. The immunization report in the record for Child # 3 was not dated by a physician, his designee, or an official of a local health department. 3. The immunization report in the record for Child # 4 was not dated by a physician, his designee, or an official of a local health department.”

    Rule 8VAC20-780-150-B.

  • Repeat violation

    “Based on review of five staff records, the center failed to ensure that staff orientations were completed within seven days of hire. Evidence: Staff #5 was hired on 06/15/2023. The staff record reviewed lacked documentation that orientation had been completed.”

    Rule 8VAC20-780-240-B.

  • Based on observation, the center failed to ensure that all substitute containers shall clearly indicate their contents and shall not resemble food or beverage containers.

    “Evidence: 1.There were two spray bottles in closet of the Infant room #2. One bottle was clear liquid, and the other spray bottle was a red transparent liquid. Both spray bottles were not clearly labeled to indicate their contents.”

    Rule 8VAC20-780-280-G.

  • Based on record review, the center failed to ensure that the separate record for each enrolled child shall contain all the elements as required by the standards.

    The inspectors’ words, 118 words

    “Evidence: 1. The record for Child # 3 have the up-to-date information in the child’s record annually as required by 8 VAC20-780-420 E 3. 2. The record for Child # 4 did not include the following information: the addresses for the required two designated people to call in an emergency if a parent cannot be reached. 3. The record for Child # 1 did not include the following information: the date of enrollment into the program, and allergies and intolerance to medication or any other substances and actions to take in an emergency situation. 4. The record for Child #6 has a diagnosed food allergy and did not have a Food Action Allergy Plan completed by the Physician.”

    Rule 8VAC20-780-60-A.

Sep 13, 2023: inspection7 deficiencies
  • Based on review of six staff records, the center failed to ensure that staff orientations were completed within seven days of hire.

    “Evidence: Staff # 3 was hired on 07/3/2023. Staff # 4 was hired on 08/24/2023. These staff records reviewed lacked documentation that orientation had been completed. The model form was placed in each staff person’s record and but lacked signatures and dates to show if or when it was completed.”

    Rule 8VAC20-780-240-B.

  • Based on observation, the center failed to ensure that all chemicals were locked using a safe locking method that prevents access by children.

    “Evidence: In the bathroom of the two-year-old room, the cabinet under the sink had several containers of chemicals there were unlocked. Children were observed in the room and the cabinet was accessible to the children.”

    Rule 8VAC20-780-280-B.

  • Based on observation, the center failed to ensure that all electrical outlets had protective coverings.

    “Evidence: 1. There was an electrical outlet in the infant room that did not have a protective covering. It was in by the infant swing observed being used by child in care. 2. There were two electrical outlets in the toddler room that did not have a protective covering. Observed one child continually taking out the protective covering once the staff replaced it. The director moved the bookshelf in front of the electrical outlet to ensure that children were not able to access.”

    Rule 8VAC20-780-290-A-3.

  • Based on observation, staff record review, and interviews, the center failed to ensure that each grouping of children had a qualified program lead.

    The inspectors’ words, 106 words

    “Evidence: 1.Staff # 1 was observed working as a program leader in the toddler room on the day of the inspection. Staff # 1 stated she was the program lead. After review of Staff # 1 record, there was no documentation of the educational requirements and experience for a program leader position. 2.Staff # 3 was observed working in the toddler room as a program lead on the day of the inspection. Staff # 5 stated she was the program lead for the room. After review of Staff # 3 record, there was no documentation of the educational requirements and experience for a program leader position.”

    Rule 8VAC20-780-340-D.

  • Based on observation of the infant room, the center failed to ensure that toys or objects hung over an infant’s crib were not for infant over five months of age or infants who are able to push up on their hands and knees.

    “Evidence: Observed child # 2 (10 months old) sleeping in a crib. A boppy pillow was hanging over the side of the crib.”

    Rule 8VAC20-780-440-N.

  • Based on observation, the center failed to ensure that all prepared infant bottles were labeled and dated.

    “Evidence: In the refrigerator in the Infant room A had two prepared bottles that were not labeled with the owner name or dated.”

    Rule 8VAC20-780-570-E.

  • Based on review of ten staff records, the center failed to ensure that all records were complete per the standard.

    “Evidence: Staff # 1 had a hire date of 08/14/2023 and did not have the two required reference checks prior to employment.”

    Rule 8VAC20-780-70.

All 22 visits on record
Visits on record
DateVisitWhat the record says
Jul 13, 2026Complaint inspection2 violations cited
Jul 2, 2026Complaint inspectionNo violations cited
Jun 11, 2026Subsidy health and safety inspection1 violation cited
Nov 24, 2025Subsidy health and safety inspectionNo violations cited
Nov 24, 2025Inspection1 violation cited
May 22, 2025Subsidy health and safety inspectionNo violations cited
May 22, 2025Inspection3 violations cited
Mar 20, 2025InspectionNo violations cited
Jan 9, 2025InspectionNo violations cited
Jan 9, 2025InspectionNo violations cited
Oct 29, 2024Subsidy health and safety inspectionNo violations cited
Oct 29, 2024Inspection1 violation cited
Aug 22, 2024Complaint inspection1 violation cited
Jul 18, 2024Complaint inspectionNo violations cited
Jun 12, 2024Inspection5 violations cited
Mar 14, 2024Inspection4 violations cited
Mar 14, 2024Subsidy health and safety inspectionNo violations cited
Mar 6, 2024Complaint inspectionNo violations cited
Nov 8, 2023Subsidy health and safety inspectionNo violations cited
Nov 8, 2023Inspection5 violations cited
Sep 13, 2023Inspection7 violations cited
May 25, 2023InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Dec 4, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 200 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Oct 24, 2026. Updated weekly.

Has Virginia acted against it?

  • 5 complaint inspections on record.
  • 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
On record, newest first
DateWhatDetail
Jul 23, 2026ComplaintAllegation: Records. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 17 child care providers in Campbell County, the middle value for violations cited in the last three years was 3; this one had 23.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 24, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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