Hearth Record

Lesa Burkett

A family day home in Rural Retreat, Virginia 24368

438 W. Baumgardner Ave., Rural Retreat, Virginia 24368. (276) 389-7923.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 16 deficiencies in 5 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

18 inspections on record, the latest on Sep 16, 2026.

16 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

16 deficiencies in 5 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.

16 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Sep 16, 2026: subsidy health and safety inspection2 deficiencies
  • Caregivers who work directly with children shall complete the department’s health and safety update course.

    “The caregiver did not complete the department’s health and safety update course.”

    Rule 8VAC20-790-250-F.

  • Caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities.

    “The caregiver did not obtain the minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities.”

    Rule 8VAC20-800-210-A.

Jan 21, 2026: subsidy health and safety inspection2 deficiencies
  • Caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities.

    “The caregiver did not complete sixteen clock hours of training in 2025.”

    Rule 8VAC20-800-210-A.

  • The diapering surface shall be cleaned and sanitized after each use.

    “The diapering surface had two visible brown stains.”

    Rule 8VAC20-800-690-D.

Aug 5, 2025: inspection4 deficiencies
  • The provider shall obtain for each caregiver and adult household member a current Report of Tuberculosis Screening form every two years from the date of the first screening.

    “The Provider, Assistant #1, Assistant #2 and Assistant #3 did not have a current tuberculosis screening in their file.”

    Rule 8VAC20-800-180-A.

  • Caregivers shall obtain minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities.

    “Assistant #1, #2 and #3 did not have the required sixteen hours of training in 2024.”

    Rule 8VAC20-800-210-A.

  • A child shall be provided with an individual crib, cot, rest mat, or bed for resting or napping.

    “There were cots or rest mats provided during nap time.”

    Rule 8VAC20-800-510-A.

  • The provider shall review the emergency plan at least annually and update the plan as needed. The provider shall document in writing each review and update to the emergency plan.

    “The current emergency plan had not been reviewed since 2023.”

    Rule 8VAC20-800-800-B.

Sep 10, 2024: inspection3 deficiencies
  • Based on observation, the provider failed to ensure the license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises.

    “Evidence: The last inspection summary was not posted.”

    Rule 22.1-289.011-F.

  • (REPEAT VIOLATION) Based on observation, the provider failed to maintain the family day home, inside and outside, in a clean, safe and operable conditions.

    “Evidence: The wooden door between the kitchen and child care area had worn, exposed wood.”

    Rule 8VAC20-800-240-A.

  • Based on record review, failed to ensure that dogs or cats, where allowed, shall be vaccinated for rabies and shall be treated for fleas, ticks or worms as needed.

    “Evidence: Pet #4’s rabies vaccination expired 7/23/2024. Pet #7’s rabies vaccination expired 9/6/2024.”

    Rule 8VAC20-800-460-C.

May 6, 2024: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-250-D-1

    “Based on record review, a provider did not have the correct CPR certification. Evidence: Provider #1 had first aid and cpr certification (exp3/2025) but it did not state it was for infant and children.”

    Rule 8VAC20-790-250-D-1.

May 6, 2024: inspection4 deficiencies
  • 8VAC20-800-240-A

    The inspectors’ words, 143 words

    “This is a repeat violation. Based on observation, the family day home failed to maintain the family day home, inside and outside, in a clean, safe and operable condition. Evidence: 1. The basement door opens to the basement stairs which has steps that are steep and the handrails are loose and are open. The basement door is near the bathroom in which the children use. The basement door has a lock at the top of the door and child proof door knob lock but neither were secure. 2. The two cribs had worn areas of bare wood on the top rails. 3. The wooden door between the kitchen and child care area had worn wood and is splintered. 4. Near the play area entrance, there was a piece of metal fencing on the ground with metal pieces facing upwards causing a protrusion hazard.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-320-B

    “Based on observation, there was an electrical outlet without a cover. Evidence: In the corner of the room on the wall with a crib there was an electrical outlet without a child-resistant protective cover.”

    Rule 8VAC20-800-320-B.

  • 8VAC20-800-750-B

    “Based on observation, topical skin products were accessible to children. Evidence: There was Desitin in a cabinet that was within reach of children.”

    Rule 8VAC20-800-750-B.

  • 8VAC20-800-830-A

    “Based on record review, emergency evacuations procedures had not been completed monthly. Evidence: There were no drills documented for Nov.,2023-April 2024.”

    Rule 8VAC20-800-830-A.

Sep 7, 2023: inspection6 deficiencies
  • 8VAC20-800-120-A

    “Based on record review, a caregiver did not have the required paperwork. Evidence: 1. There was an assistant working and did not have letters of reference; two are required from non-relatives.”

    Rule 8VAC20-800-120-A.

  • 8VAC20-800-200-A

    “Based on record review, the provider did not have assistant orientation documentation. Evidence: 1. FIle #1 was reviewed and did not have orientation documentation.”

    Rule 8VAC20-800-200-A.

  • 8VAC20-800-240-A

    “Based on observation the areas of the family day home were not maintained in a clean, safe, and operable condition. Evidence: 1. The wall leading to the bathroom in which the children have access to has an of approximately 4 by 12 inches that the plaster and paint have been scratched.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-280

    “Based on observation, there were cleaning supplies accessible to children. Evidence: 1. In the bathroom the children use there was a spray bottle of cleaner and a bottle of h. peroxide under the sink unlocked.”

    Rule 8VAC20-800-280.

  • 8VAC20-800-530-F

    “Based on observation, there were items in the crib with an infant sleeping. Evidence: 1. The inspector observed an infant in the crib asleep with a bobby pillow, a doll and a fleece blanket.”

    Rule 8VAC20-800-530-F.

  • 8VAC20-800-960-E

    “Based on observation, bottles were not labeled. Evidence: 1. Two infants were in care and the bottle were not labeled; name and date are required if more than one infant is in care.”

    Rule 8VAC20-800-960-E.

May 22, 2023: inspection4 deficiencies
  • 8VAC20-800-240-A

    “Based on observation, the area of the home was not maintained in a safe condition. Evidence: 1. The door to the child care inside and outside was chipped with wood exposed and peeling paint.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-320-B

    “Based on observation, there was an electrical outlet without a child-resistant protective cover. Evidence: 1. There was not protective cover in the outlet by the diapering table.”

    Rule 8VAC20-800-320-B.

  • 8VAC20-800-60-A

    “Based on record review, the provider did not have the required information in the children’s records. Evidence: 1. Child record #1 -5 did not contain emergency contact addresses.”

    Rule 8VAC20-800-60-A.

  • 8VAC20-800-730-D

    “Based on observation, medication was not locked. Evidence: 1. The provider had a lock box but the lock was not locked.”

    Rule 8VAC20-800-730-D.

Mar 13, 2023: inspection5 deficiencies
  • 8VAC20-800-240-A

    “Based on observation, the inside of the home failed to be maintained in a safe condition. Evidence: The basement door is accessible to children. The basement steps are open and steep and the handrails are loose. The doorknob has a child-resistant cap on it; however a school-age child could open the door and or it could be left unsecured giving access to younger children.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-260-E

    “The provider failed to empty a container of water accessible to children. Evidence: There is a baby pool full of rainwater on the deck.”

    Rule 8VAC20-800-260-E.

  • 8VAC20-800-320-E

    “Based on observation, the prodder failed to have a barrier or screen around a portable heater that is accessible to children. Evidence: There is a portable heater in the corner of the living room that does not have a screen or barrier. The children have access to this room when going to the bathroom and to the are where they rest.”

    Rule 8VAC20-800-320-E.

  • 8VAC20-800-350-E

    “Based on measurement, the provider failed to maintain hot water tap below 120 degrees. Evidence: The water in the bathroom that the children use measured 126 degrees.”

    Rule 8VAC20-800-350-E.

  • 8VAC20-800-730-A

    “Based on interview and observation, medications for children and household members were stored together. Evidence: The provider showed the inspector the cabinet in the kitchen where medications are stored and stated that children’s medications and household medications were both stored there.”

    Rule 8VAC20-800-730-A.

All 18 visits on record
Visits on record
DateVisitWhat the record says
Sep 16, 2026Subsidy health and safety inspection2 violations cited
Jan 21, 2026Subsidy health and safety inspection2 violations cited
Aug 5, 2025Subsidy health and safety inspectionNo violations cited
Aug 5, 2025Inspection4 violations cited
Feb 24, 2025Subsidy health and safety inspectionNo violations cited
Feb 24, 2025InspectionNo violations cited
Jan 8, 2025Complaint inspectionNo violations cited
Oct 30, 2024Complaint inspectionNo violations cited
Sep 10, 2024Subsidy health and safety inspectionNo violations cited
Sep 10, 2024Inspection3 violations cited
May 6, 2024Inspection4 violations cited
May 6, 2024Subsidy health and safety inspection1 violation cited
Nov 8, 2023Complaint inspectionNo violations cited
Sep 7, 2023Inspection6 violations cited
Sep 7, 2023Subsidy health and safety inspectionNo violations cited
May 22, 2023Subsidy health and safety inspectionNo violations cited
May 22, 2023Inspection4 violations cited
Mar 13, 2023Inspection5 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Oct 3, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 3 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 11 child care providers in Wythe County, the middle value for violations cited in the last three years was 3; this one had 16.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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