Hearth Record

Primrose School of Atlee Commons

A child day center in Ashland, Virginia 23005

9650 Atlee Commons Drive, Ashland, Virginia 23005. (804) 550-3400.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 15 deficiencies in 5 months of the last 36. Last cited Mar 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

20 inspections on record, the latest on Oct 28, 2026.

18 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

15 deficiencies in 5 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 2, 2026.

15 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Mar 26, 2026: subsidy health and safety inspection3 deficiencies
  • The child day center shall obtain a copy of the results of a fingerprint background check prior to employment and contact with children.

    “Staff #5 was employed for two days before a completed national criminal background check was received.”

    Rule 22.1-289.035-B-2.

  • Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.

    “1. In the girl’s bathroom, located in the kindergarten classroom, there was a piece of tile missing from the wall exposing the drywall and a hole approximately 7 inches long. 2. Outside in multiple play areas, there were holes and cracks in the poured in place resilient surfacing. These areas pose as a tripping hazard.”

    Rule 8VAC20-780-270-A.

  • Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children.

    “1. In the PreK classroom, a container of Clorox wipes with the ?keep out of reach of children? label was stored on a shelf above the toilet in the girl’s bathroom accessible to children. 2. The boy’s bathroom located in the PreK classroom, where there was an unlocked cabinet with air freshener and liquid spill accessible to children.”

    Rule 8VAC20-780-280-B.

Mar 26, 2026: inspection2 deficiencies
  • Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts.

    “On March 13, 2026, Staff #1 forcefully lifted child #1 age 2, by the left arm off a step stool while child #1 was playing at the sink with another child. Staff #1 lifted child #1 approximately 1 ? feet off the ground before child #1 landed on both feet. Child #1 was observed crying.”

    Rule 8VAC20-780-400-B.

  • The following actions or threats thereof are forbidden: roughly handling a child.

    “Staff #1 roughly handled Child #1, age 2, when they forcefully lifted child #1 by the left arm off a step stool. Child #1 was observed crying.”

    Rule 8VAC20-780-410-1.

Apr 24, 2025: inspection3 deficiencies
  • A tuberculosis (TB) screening is required every two years from the last screening.

    “Staff #1, staff #2, and staff #3 updated screening was due 5 months ago and Staff #4 updated screening was due 4 months ago. The updated screenings have not yet been completed.”

    Rule 8VAC20-780-160-C.

  • Staff shall complete a minimum of 16 hours of training annually, appropriate to the age of children in care.

    “Staff #5 obtained 10.5 of the 16 required hours in 2024.”

    Rule 8VAC20-780-245-A.

  • (Repeat Violation) Based on observation and interview, the center failed to ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.

    “In the toddler room there was chipped and peeling paint. There were also about a dozen foam blocks that were ripped in the corners, exposing the foam.”

    Rule 8VAC20-780-270-A.

Oct 3, 2024: inspection1 deficiency
  • Based on record review and staff interviews, the center did not ensure that in each grouping of children at least one staff member who meets the qualifications of a program leader shall be regularly present.

    “1. In the private kindergarten classroom, staff #5 was left alone with 10 children. 2. Staff #5 is listed as an assistant teacher and does not have program leader qualifications documented in their record. 3. The director verified that staff # 5 is an assistant.”

    Rule 8VAC20-780-340-D.

Jul 3, 2024: complaint inspection4 deficiencies
  • Based on documentation review and interviews, the center failed to follow their own policies related to behavior guidance.

    The inspectors’ words, 326 words

    “Evidence: 1. Review of document titled ?Positive Behavioral Guidance? states that ?teachers are encouraged to embrace strategies that help learn how to identify feelings and make safe choices to express those emotions. The following strategies are the core of the Positive Behavioral Guidance Police: Rules of the Roost, Positive Acknowledgment or response to Specific Prosocial Behaviors, identifying feelings and the use of appropriate words to describe them, redirection, providing choices, talk it out/conflict resolution, using the primrose friends puppets to support. Prevention is a key component of Primrose’s Positive Behavior Guidance approach. Knowing each child as an individual and implementing the Balanced Learning curriculum as intended are at the core of Positive Behavior Guidance. Developing in understanding of developmentally appropriate behaviors and their potential causes, will further help teachers anticipate and effectively respond to behaviors when they occur?. 2. Review of documented title Staff Prohibited Behaviors 7.6 located in the employee handbook states ?Employees are not permitted to display any of the following behaviors. Violation of this policy could result in disciplinary action, up to and including termination. The use of corporal punishment. Corporal punishment means punishment inflicted directly on the body including, but not limited to: Hitting, spanking (refers to striking a child with an open hand on the buttocks or extremities with the intention of modifying behavior without causing physical injury), shaking, slapping, twisting, pulling, squeezing, or biting?. 3. reported that staff #1 entered the infant classroom with child #2. As staff #1 and child #2 entered the classroom, child #2 was crying and upset. Child #2 went to put his fingers in his mouth when staff #1 pulled the child’s hands down forcefully while telling the child to ?put your hands down? harshly. Staff #1 was seen smacking child #2?s hand two times. 4. Staff #1 was witnessed having child#2 put their hands in their mouth and bite down on their hand to see how it felt as punishment for biting another child.”

    Rule 8VAC20-780-40-E. From a complaint.

  • In interviews on 7/3/2024 staff reported that, the center failed to ensure that behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts.

    “Evidence: Staff #1 was witnessed having child#2 put their hands in their mouth and bite down on their hand to see how it felt as punishment for biting another child.”

    Rule 8VAC20-780-400-B. From a complaint.

  • Based on interviews, the facility failed assure that certain forbidden actions or threats of forbidden actions did not occur.

    “Evidence: In interviews on 7/3/2024 staff reported that staff #1 entered the infant classroom with child #2. As staff #1 and child #2 entered the classroom, child #2 was crying and upset. Child #2 went to put his fingers in his mouth when staff #1 pulled the child’s hands down forcefully while telling the child to ?put your hands down? harshly. Staff #1 was seen smacking child #2?s hand two times.”

    Rule 8VAC20-780-410-1. From a complaint.

  • Based on interview, the center failed to ensure that certain actions or threats thereof are forbidden including verbal remarks which are demeaning to the child.

    “Evidence: Staff witnessed staff #1 asking child #2 ?if he would like to be placed in a crib because that’s where babies go when they don’t listen?. Staff stated that child #2 looked upset but wasn’t crying.”

    Rule 8VAC20-780-410-6. From a complaint.

May 24, 2024: inspection2 deficiencies
  • (Repeat Violation) Based on observation, areas, and equipment inside and outside were not maintained in a safe and operable condition.

    “Evidence: The poured in place surfacing on the Pre-K playground, 3-year and 4-year-old playground, and the infant and toddler playground, had multiple circular areas approximately 4-5 inches inches wide where the poured in place surfacing was missing.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “Based on observation, the center failed to ensure that hazardous substances such as cleaning materials shall be kept in a locked place. Evidence: Evidence: In the PreK 1 classroom, there was a can of air freshener spray and a container of hand sanitizer in an unlocked cabinet in the restroom that was accessible to children. The can of air freshener and the container of hand sanitizer were labeled “keep out of reach of children”.”

    Rule 8VAC20-780-280-B.

Nov 13, 2023: inspection3 deficiencies
  • 8VAC20-780-270-A (Repeat violations) Based on observation, areas of the center, inside, were not maintained in a clean, safe, and operable condition.

    “Evidence: 1. In the toddler classroom, there was chipped blue paint on the boarder of the window seal. 2. In preschool classroom, there was chipped green paint on a boarder on the wall in the front of the classroom under the bulletin board.”

    Rule 8VAC20-780-270-A.

  • Based upon staff interview, the facility has not ensured that a current written list of all children’s allergies, sensitivities, and dietary restrictions is maintained and documented in the allergy plan that is dated and kept confidential in each room or area where children are present.

    “Evidence: 1. The dietary restrictions lists in the classrooms were posted in a way that the information was not covered or protected to keep it confidential.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-500-A

    “Based on observation, the center failed to ensure that children’s hands are washed after toileting and staff’s hands are washed after a diaper change. Evidence: 1. In the toddler classroom, Staff #9 was observed changing a diaper and did not wash their hands or the child’s hands after the diaper change.”

    Rule 8VAC20-780-500-A.

May 16, 2023: subsidy health and safety inspection2 deficiencies
  • 8VAC20-790-600-D-1

    “Based on record review the center failed to ensure that all staff who work directly with children shall have within 90 days of the date of employment current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. The training shall include an in-person competency demonstration. Evidence: 1. Staff #7’s record did not contain documentation of a complete CPR certification. 2. An administrator verified that CPR was not completed for staff # 7.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    The inspectors’ words, 100 words

    “Based on record review the center failed to ensure that staff have Current certification in first aid appropriate to the ages of children in care. However, staff who is a registered nurse or licensed practical nurse with a current license from the Board of Nursing shall not be required to obtain first aid certification. During the 90-day period, there must always be at least one staff with current CPR and first aid training present during operating hours of the center. Evidence: 1. Staff #7’s record did not contain documentation of first aid certification. Staff # 7’s hire date was 1/3/2023.”

    Rule 8VAC20-790-600-D-2.

Jan 18, 2023: inspection3 deficiencies
  • 8VAC20-780-270-A

    “Based on observation, areas and furnishings of the family day home were found in an unsafe condition. Evidence: 1. A blue child size chair in the reading area located in the PreK classroom, was torn on both arms of the chair exposing the webbing. 2. A child size red chair in the Early Preschool classroom, was torn on the corners of the arm exposing the webbing.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-560-F

    “Based on observation, and interview, the center did not ensure when food was provided the most recent USDA nutritional requirements. Evidence: 1.The inspector observed children eating breakfast that did not contain all of the USDA nutritional requirements. 2. Breakfast consisted of orange slices, strudels, and water. 3. Milk was not provided for breakfast.”

    Rule 8VAC20-780-560-F.

  • 8VAC20-780-570-E

    “Based on observation, the center failed to ensure that all prepared infant formula was labeled with the date. Evidence: 1. 6 out of 15 prepared bottles of formula, were not labeled with the date.”

    Rule 8VAC20-780-570-E.

Nov 10, 2022: inspection1 deficiency
  • 8VAC20-780-270-A

    The inspectors’ words, 112 words

    “Based on observation the center did not ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Evidence: 1. A red chair in the 3 year old classroom, was torn in the middle of the chair and on the arms of the chair’s vinyl exposing the cushion. 2. A red chair in the 2 year old classroom had a tear on both arms of the chair exposing the cushion. 3. Chipped paint was observed in the 3 year old and 4 year old classrooms on the window frames. 4. The hot water knob at the sink in the 4?s classroom, was broken.”

    Rule 8VAC20-780-270-A.

All 20 visits on record
Visits on record
DateVisitWhat the record says
Oct 28, 2026Subsidy health and safety inspectionNo violations cited
Mar 26, 2026Inspection2 violations cited
Mar 26, 2026Subsidy health and safety inspection3 violations cited
Sep 17, 2025Subsidy health and safety inspectionNo violations cited
Sep 17, 2025InspectionNo violations cited
Apr 24, 2025Subsidy health and safety inspectionNo violations cited
Apr 24, 2025Inspection3 violations cited
Dec 5, 2024Complaint inspectionNo violations cited
Oct 3, 2024Complaint inspectionNo violations cited
Oct 3, 2024Subsidy health and safety inspectionNo violations cited
Oct 3, 2024Inspection1 violation cited
Jul 3, 2024Complaint inspection4 violations cited
May 24, 2024Subsidy health and safety inspectionNo violations cited
May 24, 2024Inspection2 violations cited
Nov 13, 2023Subsidy health and safety inspectionNo violations cited
Nov 13, 2023Inspection3 violations cited
May 16, 2023Subsidy health and safety inspection2 violations cited
May 16, 2023InspectionNo violations cited
Jan 18, 2023Inspection3 violations cited
Nov 10, 2022Inspection1 violation cited

Is it licensed?

  • Child Day Center: Two Year license, expires May 21, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 177 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 3 complaint inspections on record.
  • 2 complaint allegations published with Virginia’s findings, 2 of them found valid.
On record, newest first
DateWhatDetail
Jun 26, 2024ComplaintAllegation: Physical Abuse/Neglect. Virginia’s finding: Reported/Valid.
Jun 26, 2024ComplaintAllegation: Structured Program. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 59 child care providers in Hanover County, the middle value for violations cited in the last three years was 11; this one had 18.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

11 of the 59 in Hanover County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Ashland Community Preschool2
First Baptist Church of Ashland23
Kiddie Kingdom, Inc.14
Skipwith Academy @ Hanover (#38)37
The Goddard School - Ashland16
Primrose School of Atlee Commons This child care provider18
Harmony Vineyard Church8
Bundle of Joy - Atlee47
Right at School, LLC - Ashland12
Right at School, LLC - Elmont0
Montessori Kids Universe0
Toddler Town, Inc.19

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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