Hearth Record

Shining Stars Child Development Center

A child day center in Tazewell, Virginia 24651

1609 Fincastle Turnpike, Tazewell, Virginia 24651. (276) 979-4078.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 14 deficiencies in 5 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 inspections on record, the latest on Oct 15, 2026.

14 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

14 deficiencies in 5 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 5, 2026.

14 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Apr 14, 2026: subsidy health and safety inspection3 deficiencies
  • At least every two years from the date of the first initial screening or testing, or more frequently as if recommended by a licensed physician or the local health department, staff members shall obtain and submit the results of a follow-up tuberculosis screening as stated in subsection B of this section.

    “Staff #1 did not obtain an updated tuberculosis screening.”

    Rule 8VAC20-780-160-C.

  • Staff shall complete annually a minimum of 16 hours of training appropriate to the age of children in care.

    “Staff #1, #2, #3 and #4 did not obtain 16 hours of training.”

    Rule 8VAC20-780-245-A.

  • Prepared infant formula shall be refrigerated, dated and labeled with the child’s name.

    “Infant bottles were not labeled with the child’s name or the date.”

    Rule 8VAC20-780-570-E.

Oct 7, 2025: inspection2 deficiencies
  • Where playground equipment is provided, resilient surfacing shall comply with minimum safety standards.

    “On the playground, patches of grass has grown through the rubber flooring. Hard surfaces such as grass do not qualify as resilient surfacing.”

    Rule 8VAC20-780-330-B.

  • A nonabsorbent surface for diapering or changing shall be used.

    “An absorbent cover was found on the plastic changing surface.”

    Rule 8VAC20-780-500-B.

Sep 12, 2024: inspection1 deficiency
  • Based on observation, the center failed to have a nonabsorbent surface for diapering and changing.

    “Evidence: The diapering pad in the infant room had two tears in it revealing a nonabsorbent surface.”

    Rule 8VAC20-780-500-B.

Apr 4, 2024: inspection4 deficiencies
  • Repeat violation

    “Based on record reviews, the center failed to ensure that staff have a central registry finding within 30 days of employment. Evidence: Staff #3 (hire date 11/29/2023), Staff #4 (hire date 11/29/2023) and Staff #5 (hire date 8/31/2023) do not have a central registry checks on file.”

    Rule 8VAC20-770-60-C-2.

  • Based on record reviews and interviews, the center failed to ensure there shall always be at least one staff member on duty who has obtained within the last three years instruction in performing the daily health observation of children.

    “Evidence: Staff #1, Staff #2, Staff #3, Staff #4 and Staff #5 did not have documentation of completion of a daily health observation training. Interview of staff confirmed the training had not been completed.”

    Rule 8VAC20-780-245-L.

  • Based on observation, the center failed to ensure that areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition.

    “Evidence: There is a small area of flooring in the preschool/school-age room that is missing, revealing concrete below.”

    Rule 8VAC20-780-270-A.

  • Based on review of administration records, the center failed to ensure injury prevention procedures shall be updated at least annually based on documentation of injuries and a review of the activities and services.

    “Evidence: No documentation of a review of the activities and services were found in administration records. Staff was unable to provide documentation.”

    Rule 8VAC20-780-40-J.

Jan 25, 2024: complaint inspection4 deficiencies
  • 22.1-289.035-B-4

    The inspectors’ words, 104 words

    “Based on record reviews the center failed to ensure that the child day center obtained a copy of the results of a criminal history record information check, a sex offender registry check, and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years. Evidence: Staff #2 (hire date 2/1/23) and staff # 3 (hire date 11/30/23) listed on the sworn statement that they have resided or are residing in another state in the preceding five years. There are no background checks in staff files for the listed state.”

    Rule 22.1-289.035-B-4. From a complaint.

  • 8VAC20-780-160-A

    The inspectors’ words, 98 words

    “Based on evidence each staff member and individual from an independent contractor shall submit documentation of a negative tuberculosis screening. Documentation of the screening shall be submitted at the time of employment and prior to coming into contact with children. Evidence: Staff #1 hire date 11/29/23 has a TB screen dated 1/2/23; staff #2 hire date 2/1/23 has a TB screen dated 5/2/23; staff #3 hire date11/30/23 has a TB screen dated 1/5/24; staff #6 hire date has a TB screen dated 9/21/23. All of the staff listed did not receive their TB screening within the required timeframe.”

    Rule 8VAC20-780-160-A. From a complaint.

  • 8VAC20-780-210-A-4-a

    The inspectors’ words, 91 words

    “Based on record reviews and interviews the center failed to ensure that all staff within six months before being promoted or beginning work or one month after being promoted or beginning work, a minimum of 24 hours of training shall be received related to the care of children. Evidence: Staff #2 (hire date 2/1/23) and staff #3 (hire date 11/30/23) do not have documentation in their files that they have met the requirements to be a lead teacher. Both staff were working on the day of inspection in lead teacher positions.”

    Rule 8VAC20-780-210-A-4-a. From a complaint.

  • 8VAC20-780-80-B-2

    “Based on record review and interviews the center failed to inform the department’s representative as soon as practicable, but not to exceed two business days, of any injury to a child that occurs while the child is under the supervision of the center and requires outside medical attention. Evidence: In July of 2023 a child was injured while at the center. This injury required outside medical treatment. The center did not inform the licensing inspector of this injury.”

    Rule 8VAC20-780-80-B-2. From a complaint.

Oct 24, 2023: inspection6 deficiencies
  • 22.1-289.011-F

    “Based on observation the center failed to ensure the license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. Evidence: The violation notice from 4/11/23 was not posted in a conspicuous place.”

    Rule 22.1-289.011-F.

  • 22.1-289.035-B-2

    “Based on record reviews the center failed to ensure that staff submit to a fingerprint based background check prior to the first day of employment. Evidence: Staff #3 (hire date 8/21/23) does not have a fingerprint background check on file.”

    Rule 22.1-289.035-B-2.

  • 8VAC20-770-60-C-2

    “Based on record reviews the center failed to ensure that staff have a central registry finding within 30 days of employment. Evidence: Staff #2 (hire date 8/31/23) does not have a central registry check on file.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-210-A

    “REPEAT VIOLATION Based on interviews the center failed to ensure that program leaders meet the educational requirements. Evidence: Staff #2 was in a program/lead teacher position on 10/25/23. Staff #2 does not meet the qualifications to be a lead teacher.”

    Rule 8VAC20-780-210-A.

  • 8VAC20-780-280-B

    “Based on observation the center failed to ensure that hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. Evidence: Located in the white cabinet labeled staff snacks was a can of disinfectant spray not locked. This cabinet is accessible to the pre-school/school age classroom. Located in the staff bathroom was a spray can of deodorizer, not locked. This area is accessible to the pre-school/school age classroom”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-500-A

    “Based on interviews the center failed to ensure that children’s hands are washed after meals and snacks. Evidence: While interviewing staff it was found that handwashing after meals was not being done.”

    Rule 8VAC20-780-500-A.

Apr 11, 2023: inspection9 deficiencies
  • 22.1-289.035-B-4

    “Based on record review the center failed to obtain a copy of the results of a criminal history record information check, a sex offender registry check, and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years. Evidence: Staff #1 (hire date 2/1/23) listed on the sworn statement that she had resided in another state in the preceding five years. There are no criminal history or child abuse and neglect checks on this staff.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-160-A

    The inspectors’ words, 103 words

    “Based on record reviews the center failed to ensure that Each staff member and individual from an independent contractor shall submit documentation of a negative tuberculosis screening. Documentation shall be submitted at the time of employment and prior to coming in contact with children. Documentation shall have been completed 30 calendar days of the date of employment. Evidence: 1. Staff #1 has a hire date of 2/1/2023 and does not have a tuberculosis screening. 2. Staff #2 has a hire date of 2/3/23 and the tuberculosis screening in dated 4/29/22. This screening was not completed 30 calendar days of the date of employment.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-210-A-4

    “Based on record review the center failed to ensure that all program leaders (lead teachers) have six months of supervised programmatic experience. Evidence: 1. Staff #1 (hire date 2/1/23) and staff #3 (hire date 2/1/23) do not have six months of programmatic experience. Staff #3 was working as a lead teacher during the inspection and staff #1 has a job title of lead teacher.”

    Rule 8VAC20-780-210-A-4.

  • 8VAC20-780-240-B

    “Based on record review the center failed to ensure that staff shall complete orientation training prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities. Evidence: 1. Staff #1 (hire date 2/1/23), staff #2 (hire date 2/3/23) and staff #3 (hire date 2/1/23) have not received the required orientation training.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-270-B

    “Based on observation the center failed to ensure that the heating system shall have appropriate barriers to prevent children from being burned, shocked, or injured form the heating equipment. In addition, proper supervision shall be available to prevent injury. Evidence: The fence around the heat pump has a gap that is big enough for a child to have access to the heat pump area/fan.”

    Rule 8VAC20-780-270-B.

  • 8VAC20-780-500-A

    “Based on observation the center failed to ensure that staff shall wash their hands with soap and water before and after a diaper change. Evidence: LI observed staff #3 chance a child’s diaper. The staff person did not wash hands before or after the diaper change.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-500-B

    The inspectors’ words, 137 words

    “Based on observation the center failed to ensure that disposable diapers shall be disposed in a leakproof or plastic-lined storage system that is either foot-operated or used in such a way the neither the staff member’s hand nor the soiled diaper touches an exterior surface of the storage system during disposal. The diapering surface shall be used only for diapering or cleaning children, and it shall be cleaned with soap and at least room temperature water and sanitized after each use. Evidence: 1. During the inspection staff #3 changed a diaper and then used her hand to open the lid on the trash can. 2. Following changing a diaper staff #3 took off her gloves, disposed of them and then placed a sippy cup and clipboard on the diapering surface. The surface was not cleaned or sanitized.”

    Rule 8VAC20-780-500-B.

  • 8VAC20-780-560-F

    “Based on observation and interviews the center failed to ensure that When centers choose to provide meals or snacks, the following shall apply: a menu listing foods to be served for meals and snacks during the current one-week period shall be posted in a location conspicuous to parents or given to parents. Evidence: The snack menu is not posted or given to parents.”

    Rule 8VAC20-780-560-F.

  • 8VAC20-780-560-M

    “Based on observation the center failed to ensure that no child shall be allowed to drink or eat while walking around. Evidence: While conducting the inspection the LI witnessed a child in the toddler room walking around and drinking out of a sippy cup.”

    Rule 8VAC20-780-560-M.

Dec 2, 2022: inspection1 deficiency
  • 8VAC20-780-270-A

    “Based on observation the center failed to ensure that areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Evidence: 1. The flooring in the pre-school/school age room, located at the door going outside, has trim that is broken with sharp edges. This could entangle clothing or snag skin.”

    Rule 8VAC20-780-270-A.

Sep 27, 2022: inspection2 deficiencies
  • 8VAC20-780-540-C

    “Based on observation the center failed to ensure that the first aid kit included all the required items. Evidence: 1. The first aid kit was missing a second triangular bandage and an antiseptic cleansing solution/pads.”

    Rule 8VAC20-780-540-C.

  • 8VAC20-780-540-E

    “Based on observation the center failed to ensure that all nonmedical emergency supplies are at the center. Evidence: 1. The center did not have a working, battery operated radio in the building.”

    Rule 8VAC20-780-540-E.

All 17 visits on record
Visits on record
DateVisitWhat the record says
Oct 15, 2026Subsidy health and safety inspectionNo violations cited
Apr 14, 2026Subsidy health and safety inspection3 violations cited
Oct 7, 2025Inspection2 violations cited
Oct 7, 2025Subsidy health and safety inspectionNo violations cited
Mar 26, 2025Subsidy health and safety inspectionNo violations cited
Mar 26, 2025InspectionNo violations cited
Sep 12, 2024Subsidy health and safety inspectionNo violations cited
Sep 12, 2024Inspection1 violation cited
Apr 4, 2024Subsidy health and safety inspectionNo violations cited
Apr 4, 2024Inspection4 violations cited
Jan 25, 2024Complaint inspection4 violations cited
Oct 24, 2023Subsidy health and safety inspectionNo violations cited
Oct 24, 2023Inspection6 violations cited
Apr 11, 2023Subsidy health and safety inspectionNo violations cited
Apr 11, 2023Inspection9 violations cited
Dec 2, 2022Inspection1 violation cited
Sep 27, 2022Inspection2 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Apr 30, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 50 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 13 child care providers in Tazewell County, the middle value for violations cited in the last three years was 3; this one had 14.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.