Hearth Record

ROOFTOP OF VIRGINIA CAP - Independence Head Start

A child day center in Independence, Virginia 24348

911 East Main Street, Independence, Virginia 24348. (276) 768-1746.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 2 deficiencies in 2 months of the last 36. Last cited Mar 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

18 inspections on record, the latest on Aug 7, 2026.

2 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.

When those deficiencies happened

2 deficiencies in 2 months of the last 36. Last cited Mar 2025. The last 3 years, to Oct 27, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.

Mar 19, 2025: inspection1 deficiency
  • The center shall have a qualified program director or a qualified back-up program director who shall regularly be on site at least 50% of the center’s hours of operation.

    “The center has been operating without a qualified program director or a qualified back-up director regularly on site at least 50% of the center’s hours of operation.”

    Rule 8VAC20-780-200-A.

Oct 23, 2024: inspection1 deficiency
  • The center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions documented in the allergy plan. This list shall be dated and kept confidential in each room or area where children are present.

    “Child #2, who has been enrolled for two months and present, was not on the written list.”

    Rule 8VAC20-780-40-M.

Nov 29, 2022: inspection1 deficiency
  • Based on review of medications and discussions with staff the center failed to ensure that medication was received in the pharmacy labeled container as dispensed.

    “Evidence: The epi-pen for Child A was in the clear plastic tube only and had no pharmacy label as required.”

    Rule 8VAC20-780-510-I.

May 11, 2022: inspection1 deficiency
  • 8VAC20-780-280-B

    “Based on observation, hazardous substances such as cleaning materials were not kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. There were two bottles of Clean Smart on a shelf cabinet that was not locked. It was out of the reach of children.”

    Rule 8VAC20-780-280-B.

Feb 23, 2022: inspection2 deficiencies
  • Based on review of recorded video and interview with staff, the facility failed to provide behavioral guidance that was constructive in nature, age and stage appropriate, and was intended to redirect children to appropriate behavior and resolve conflicts.

    The inspectors’ words, 117 words

    “1. Staff #1 states that child #1’s behavior was worse than ever the morning of 02/22/2022. At approximately 10:33 a.m., child #1 is seen throwing blocks at staff #1. Child #1 then chases a peer around a table. Child #1 is then observed kicking a chair four times and hitting staff #1 in the hands. Child #1 then throws two blocks at staff #1. 2. Staff #2 was sitting at a desk in front of the computer and or on a cell phone and did not assist staff #1 in redirecting child #1. Staff #3 was interacting with and supervising 7 children in the room and did not respond to assist staff #1 with redirecting child #1.”

    Rule 8VAC20-780-400-B.

  • 8VAC20-780-410-1

    The inspectors’ words, 101 words

    “Based on a review of recorded video and interview with staff, a staff member roughly handled a child. Evidence: 1. On 02/22/2022, at approximately 10:33 a.m., staff #1 grabs child #1, four years old, by both wrists and swings him around so that his feet are off the floor 2-4 inches and sets him forcefully on a cushioned child-size bench that is approximately 18 inches high. Child #1 then slides down from the bench on to the floor and staff #1 picks him up forcefully by by both upper arms and sets him back on the bench. Child was observed crying.”

    Rule 8VAC20-780-410-1.

Jan 3, 2022: inspection2 deficiencies
  • 8VAC20-780-270-A

    “Based on observation, the center failed to operate the outside in a safe condition. Evidence: 1. The inspector observed gravel on the area of the playground used for infants and toddlers presenting a choking hazard.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “The center failed to keep hazardous substances locked. Evidence: 1. The inspector observed a spray bottle labeled bleach in the middle classroom bathroom on a shelf; out of reach of children but unlocked.”

    Rule 8VAC20-780-280-B.

All 18 visits on record
Visits on record
DateVisitWhat the record says
Aug 7, 2026Subsidy health and safety inspectionNo violations cited
Aug 7, 2026Complaint inspectionNo violations cited
Apr 30, 2026InspectionNo violations cited
Sep 16, 2025InspectionNo violations cited
Mar 19, 2025Inspection1 violation cited
Oct 23, 2024Inspection1 violation cited
Apr 26, 2024Subsidy health and safety inspectionNo violations cited
Apr 26, 2024InspectionNo violations cited
Oct 16, 2023Subsidy health and safety inspectionNo violations cited
Oct 16, 2023Subsidy health and safety inspectionNo violations cited
Oct 16, 2023InspectionNo violations cited
May 9, 2023InspectionNo violations cited
Nov 29, 2022Inspection1 violation cited
Jun 23, 2022InspectionNo violations cited
May 11, 2022Inspection1 violation cited
Feb 23, 2022Inspection2 violations cited
Jan 3, 2022Inspection2 violations cited
Nov 3, 2021InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires May 16, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 5 years 11 months.
  • Capacity: 24 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Oct 27, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 3 child care providers in Grayson County, the middle value for violations cited in the last three years was 2; this one had 2.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.

2 of the 3 in Grayson County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Ms. Robin West2
ROOFTOP OF VIRGINIA CAP - Independence Head Start This child care provider2
Fairview Baptist Church0

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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