Hearth Record

Noah’s Ark Learning Center

A child day center in Norfolk, Virginia 23518

8132 Shore Drive, Norfolk, Virginia 23518. (757) 524-4521.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 19 deficiencies in 6 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 inspections on record, the latest on Sep 29, 2026.

19 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

19 deficiencies in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.

19 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Sep 29, 2026: subsidy health and safety inspection3 deficiencies
  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside and outside, shall be maintained in a safe and operable condition. There was a missing belt strap on the infant feeding table.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    “Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. The preschool and pre toddler classrooms had cans of shaving cream on a shelf and the infant room had two bottles of air freshener spray in a cabinet. All items were unlocked, accessible to children and had the label ?keep out of reach of children.?”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-440-H

    “Cribs shall meet the following requirements: Cribs manufactured before June 8, 2011 shall not be used. Two of the cribs in the infant room had a manufacture year of 2010.”

    Rule 8VAC20-780-440-H.

Mar 30, 2026: subsidy health and safety inspection3 deficiencies
  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Unsafe conditions shall include chipped or peeling paint. The paint along the top rail of a white infant crib is chipped.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-40-E

    “The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with the center’s own policies and procedures that are required by these standards. The facility has not followed their own policies and procedures regarding medication as there were two EpiPens and cetirizine stored for emergency administration to children, all of which are expired medications. In addition, there was an EpiPen for emergency administration to child 5 for which there was no written parent authorization.”

    Rule 8VAC20-780-40-E.

  • 8VAC20-780-40-M

    “The center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions documented in the allergy plan required in 8VAC20-780-60 A 8. This list shall be dated and kept confidential in each room or area where children are present. There were two children enrolled with life threatening food allergies that were not included on the written list all children’s allergies, sensitivities and dietary restrictions.”

    Rule 8VAC20-780-40-M.

Mar 24, 2025: inspection1 deficiency
  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside and outside, shall be maintained in a clean and safe condition. There is an unsecured electrical cord behind the playhouse on the playground. There was paper litter and strings on the playground.”

    Rule 8VAC20-780-270-A.

Nov 15, 2024: inspection8 deficiencies
  • The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises.

    “A copy of the results of the most recent inspection were not posted.”

    Rule 22.1-289.011-F.

  • The child day center shall obtain a copy of the results of a criminal history record information check, a sex offender registry check, and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years.

    “Results of a criminal history record check, a sex offender check and a search of the child abuse and neglect registry have not been obtained from a state in which staff 2 lived in the preceding five years. Staff 2 has been employed 8 days and was on duty with the children during the inspection.”

    Rule 22.1-289.035-B-4.

  • Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children.

    “A negative tuberculosis screening was not submitted by staff 2, employed for 8 days, at the time of employment. Staff 2 was on duty with the children during the inspection.”

    Rule 8VAC20-780-160-A.

  • Areas and equipment of the center, inside and outside, shall be maintained in a safe condition.

    “There is an electrical cord approximately one foot long dangling from the exterior wall of the building into the playground where it is accessible to children.”

    Rule 8VAC20-780-270-A.

  • Hazardous substances shall be kept in a locked place using a safe locking method that prevents access by children.

    “There were containers of aerosol air freshener, disinfectant spray, hand sanitizer and sanitizing wipes with warning labels that were not in locked locations..”

    Rule 8VAC20-780-280-B.

  • In each grouping of children, at least one staff member who meets the qualifications of a program leader shall be regularly present,

    “Neither of the two staff on duty in the Infant classroom were program leader qualified. Neither of the two staff on duty in the Panda classroom were program leader qualified.”

    Rule 8VAC20-780-340-D.

  • Cribs shall be used for children over 12 months of age who are not developmentally ready to sleep on a cot or mat.

    “Cribs are being used for three children over 12 months of age for whom there was no developmental documentation.”

    Rule 8VAC20-780-440-G.

  • Staff records shall include documentation that two or more references as to character and reputation as well as competency were checked before employment.

    “The record provided for staff 2 did not include documentation that any references as to character, reputation and competency were checked before employment.”

    Rule 8VAC20-780-70.

May 8, 2024: inspection3 deficiencies
  • 8VAC20-780-160-A

    “Based upon review of staff records, the facility has not ensured that each staff member has submitted documentation of a negative tuberculosis screening that was obtained within 30 days prior to the date of hire. Evidence: Staff 1. was hired on 2/8/2024. The tuberculosis screening was obtained on 10/21/2023 which is not within 30 days prior to hire.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-270-A

    “Repeat violation Based upon observation, the facility has not ensured that areas and equipment, inside and outside, are maintained to be safe. Evidence: 1. The door to the electrical closet where the water heater also is located was not locked or inaccessible to the children. 2. The metal clamps holding an electrical wire that runs along the outside wall of the building inside the fenced outdoor play area have come loose allowing the cord be dangle and possibly pose a hazard to the children.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-60-A

    “Based upon review of children’s records, the facility has not ensured that each child’s records includes the names, addresses and telephone numbers for two persons to be contact in an emergency if a parent cannot be reached. Evidence: One of the emergency contact persons listed in the record of child 1 does not have the persons street address indicated.”

    Rule 8VAC20-780-60-A.

Dec 6, 2023: complaint inspection1 deficiency
  • 8VAC20-780-370-1

    “Based upon interviews, the facility has not ensured that infants are allowed to sleep as needed. Evidence: Staff interviews revealed that there is a designated two hour nap time for the infants and staff attempt to get all infants on a routine to sleep during the designated time as opposed to sleeping as needed at other times of day.”

    Rule 8VAC20-780-370-1. From a complaint.

Oct 31, 2023: inspection4 deficiencies
  • 8VAC20-780-240-I

    “Based upon review of staff records, the facility has not ensured that documentation of staff orientation training includes all required training topics. Evidence: The documentation of orientation training in the records of staff 2 and 3 did not include documentation of all required training topics.”

    Rule 8VAC20-780-240-I.

  • 8VAC20-780-280-B

    “Based upon observation, the facility has not ensured that hazardous substances are kept in locked places using safe locking methods that prevent access by children. Evidence: There were numerous hazardous substances to include sanitizing wipes and disinfecting sprays on a window sill adjacent to the infant to the infant diaper changing table. No infants were being changed at the time.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-550-P

    “Based upon review of documentation, the facility has not ensured that there is a written record of children’s injuries that includes all required entries. Evidence: The facility is using the computer application to notify parents of children’s injuries. The documentation does not include the staff present at the time of injury, two signatures (either two staff or the staff and parent) and any future action to prevent recurrence of the injury.”

    Rule 8VAC20-780-550-P.

  • 8VAC20-780-560-N

    “Based upon observation, the facility has not ensured that food is prepared in a sanitary manner. Evidence: Staff in the infant room was observed serving lunch from a bowl to four different infants using the same spoon. Infant food was not served from individual bowls using individual spoons.”

    Rule 8VAC20-780-560-N.

Dec 9, 2022: inspection5 deficiencies
  • 8VAC20-770-60-C-2

    “Based upon review of staff records and staff interview, the facility has not ensured that results of a child protective services central registry search are obtained within 30 days of employment. Evidence: 1. The record provided for staff 3 indicated a date of employment of 9/12/2022. Results of a central registry check were not yet obtained. 2. Staff 1 verified that the results of a central registry search had not yet been received.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-160-A

    “Based upon review of staff records, the facility has not ensured that staff obtain results of a tuberculosis screening within 30 days prior to employ. Evidence: The record provided for staff 4 indicated a date of employment of 11/8/2022. Results of a tuberculosis screening were obtained on 9/8/2022.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-270-A

    “Based upon observation, the facility has not ensured that areas and equipment of the center, inside and outside, are maintained in a safe condition. Evidence: There is a coated wire along the bottom of the exterior building wall on the playground that has come loose from the wall creating a potential hazard should children be playing nearby.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-280-B

    The inspectors’ words, 91 words

    “Based upon observation, the facility has not ensured that hazardous substances are kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. The child proof latch under the changing table where staff kept the sanitizing fluid for the changing table was not latched. No diapers were being changed at the time and no staff were near the changing table. 2 The child proof latch on the high wall cabinet in the boys bathroom in which bleach and disinfecting wipes are stored, was not hooked.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-340-A

    The inspectors’ words, 122 words

    “Based upon observation, the facility has not ensured that when staff are supervising children, they ensure their care and protection. Evidence: 1. There were 8 children, between 16 weeks and 2 1/2 years in the care of 2 staff. Small 1/2 inch by 1/2 inch plastic building cubes, inappropriate for use by toddlers and creating a potential choking hazard, were strewn across the floor and under the table in the room. Children were not playing with the cubes and staff were not assisting children in an activity using the cubes. 2. A child approached the inspector with one of the cubes (orange) in his mouth. The inspector had the child remove the cube from his mouth and gave it to the staff.”

    Rule 8VAC20-780-340-A.

Jun 9, 2022: inspection7 deficiencies
  • 8VAC20-780-160-A-1

    The inspectors’ words, 131 words

    “Based upon review of records and staff interview, the facility has not ensured that documentation of a tuberculosis screening is submitted at the time of employment and prior to coming into contact with children. Evidence: 1. The record provided for staff 2, hired on 7/2/2021, included documentation that a tuberculosis screening was obtained on 1/26/2022. Staff 2 was on duty with the children since the date of hire. 2. The record provided for staff 6, hired on 1/24/22, included documentation that a tuberculosis screening was obtained on 1/31/22. Staff 6 was on duty with the children between the date of hire and the tuberculosis screening. 3. Staff 1 verified the timing of the tuberculosis screenings for staff 2 and staff 6 and that they have been on duty with the children.”

    Rule 8VAC20-780-160-A-1.

  • 8VAC20-780-160-A-2

    “Based upon review of documentation and staff interview, the facility has not ensured that tuberculosis screenings for staff are completed within the last 30 calendar days of the date of employment. Evidence: 1. The record provided for staff 2 indicated a hire date of 7/2/2021 and the tuberculosis screening was dated 1/26/2022. 2. The record provided for staff 6 indicated a hire date of 2/1/2022 and the tuberculosis screening was dated 1/31/2022. 3. Staff 1 verified the timing of the tuberculosis screenings for staff 2 and staff 6.”

    Rule 8VAC20-780-160-A-2.

  • 8VAC20-780-240-B

    “Based upon review of records and staff interview, the facility has not ensured that staff have completed the required orientation training prior to working alone with children and no later than seven days of the date of assuming job responsibilities. Evidence: 1. The record provided for staff 6, hired on 2/1/2022, did not include documentation of the required orientation training. 2. Staff 1 verified that documentation of orientation training was not in the record for staff 6.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-280-B

    The inspectors’ words, 146 words

    “Based upon observation and staff interview, the facility has not ensured that hazardous substances, such as cleaning materials are kept in locked places with safe locking methods that prevent access by the children. Evidence: 1. There was an container of “Love My Carpet” in an unlocked bottom drawer of a filing cabinet in the preschool classroom. The container was labeled “caution” “keep out of reach of children”. 2. There was a container of antibacterial hand soap within reach of the children in the two year old classroom. The container was labeled “warning” “external use only”. 3. There was a container of air neutralizer and a container of bleach/water, both with warning labels’ in the high cabinet in the girls’ bathroom. The child safety latch on the cabinet was broken 4. Staff 1 acknowledged the storage of the above hazardous substances in areas accessible to the children.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-330-B

    The inspectors’ words, 260 words

    “Based upon observation, measurement and staff interview, the facility has not ensured that resilient surfacing complies with minimum safety standards when tested in accordance with the procedures described in the American Society for Testing and Materials standard F1292-99 as shown in Figures 2 (Compressed Loose Fill Synthetic Materials Depth Chart) and 3 (Use Zones for Equipment) on pages 6-7 of the National Program for Playground Safety’s “Selecting Playground Surface Materials: Selecting the Best Surface Material for Your Playground,” February 2004, is under equipment with moving parts or climbing apparatus to create a fall zone free of hazardous obstacles. The fall zone must encompass sufficient area to include the child’s trajectory in the event of a fall while the equipment is in use. Evidence: 1. The facility placed a very large climbing structure and an airplane rocker/seesaw on the playground over a hard rubber surface. The facility did not have any documentation showing that the rubber surface meets ASTM standards for resilient surfacing. 2. Fall zones - large climbing structure a. There was not the required six feet of unobstructed fall zone around the large climbing structure. b.There was only 2 feet between the slide and the wall of the building. c. There was less than 6 feet of fall zone at the base of the large slide between the slide and the chain link fence. d. The airplane rocker/seesaw was located within the required fall zone of the large climbing structure. 3. Airplane rocker/seesaw a. There was less than six feet of unobstructed fall zone around the entire airplane rocker/seesaw.”

    Rule 8VAC20-780-330-B.

  • 8VAC20-780-340-A

    “Based upon staff interview, the facility has not ensured the protection of the children. Evidence: When asked how many children were currently in care in the two year old classroom, staff 7 and staff 8 looked at each other and responded fourteen children. There were only thirteen children in care at the time.”

    Rule 8VAC20-780-340-A.

  • 8VAC20-780-70

    The inspectors’ words, 101 words

    “Based upon review of records and staff interview, the facility has not ensured that documentation that two or more references as to character and reputation as well as competency were checked before employment. Evidence: 1. The record provided for staff 2, hired on 7/2/2021, did not include documentation that two reference checks were obtained prior to employment. 2. The record provided for staff 6, hired on 2/1/2022, did not include documentation that two reference checks were obtained prior to employment. 3. Staff 1 verified that records provided for staff 2 and 6 did not included documentation that reference checks were obtained.”

    Rule 8VAC20-780-70.

All 17 visits on record
Visits on record
DateVisitWhat the record says
Sep 29, 2026Subsidy health and safety inspection3 violations cited
Mar 30, 2026Subsidy health and safety inspection3 violations cited
Nov 3, 2025InspectionNo violations cited
Nov 3, 2025Subsidy health and safety inspectionNo violations cited
Mar 24, 2025Inspection1 violation cited
Mar 24, 2025Subsidy health and safety inspectionNo violations cited
Nov 15, 2024Inspection8 violations cited
Nov 15, 2024Subsidy health and safety inspectionNo violations cited
May 8, 2024Inspection3 violations cited
May 8, 2024Subsidy health and safety inspectionNo violations cited
Dec 6, 2023Complaint inspection1 violation cited
Oct 31, 2023Inspection4 violations cited
Oct 31, 2023Subsidy health and safety inspectionNo violations cited
Dec 9, 2022Inspection5 violations cited
Dec 7, 2022Subsidy health and safety inspectionNo violations cited
Jun 9, 2022Subsidy health and safety inspectionNo violations cited
Jun 9, 2022Inspection7 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires May 21, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 12 years.
  • Capacity: 66 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
On record, newest first
DateWhatDetail
Jan 15, 2024ComplaintAllegation: Activities. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 19.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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