STEPS Head Start - Lunenburg
A child day center in Victoria, Virginia 23974
2401 Nottoway Boulevard, Victoria, Virginia 23974. (434) 509-0592.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 9 deficiencies in the last three years
- Sep 222026 the latest visit on record
- 50 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
15 inspections on record, the latest on Sep 22, 2026.
9 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.
When those deficiencies happened
9 deficiencies in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.
Sep 22, 2026: inspection1 deficiency
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(Repeat Violation) The center must obtain annual approval from the health department for meeting requirements for water supply, sewage disposal system, and food service.
“The most recent environmental sanitation report was dated 04/25/2025. An annual updated report of Environmental sanitation was due five months ago.”
Apr 18, 2025: inspection2 deficiencies
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The program is required to submit results of potable water testing to VDH.
“The program did not have evidence of submitting test results to VDH.”
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The center is required to obtain annual approval from the health department for meeting requirements for food service.
“The annual health inspection was overdue by 4 months.”
Sep 9, 2024: inspection1 deficiency
-
22.1-289.035-B-4
The inspectors’ words, 106 words
“Repeat Violation Based on record review, and interview, the center failed to obtain the results of a criminal history record information check from any state in which the individual has resided in the preceding five years prior to employment. Evidence: The record for staff #2, date of employment 09/03/2024, indicated that the staff member lived in another state outside of Virginia in the preceding five years prior to employment. The record did not contain the results of a criminal history record check from that state. Interview with administration confirmed that the record did not contain the results of the criminal history record check from that state.”
Apr 16, 2024: inspection1 deficiency
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22.1-289.036-A
“Based on a review of 9 board member/agent records, and interview, the center did not ensure to obtain the results of repeat background checks every 5 years for 2 agents as required. Evidence: 1. The record of agent #1 contained fingerprints dated 02/28/2018. 2. The record of agent #5 contained a central registry dated 09/07/2018.”
Dec 4, 2023: complaint inspection3 deficiencies
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REPEAT VIOLATION Based on review of documentation and video footage, the licensee did not ensure operational responsibilities that the center’s activities and services are maintained in compliance with the standards and the centers own policies and procedures required by the standards:
The inspectors’ words, 102 words
“1. Review of policy ED310 Guidance and Discipline states “Inappropriate/Prohibited Actions...You will not see staff engage in the following activities: ? Corporal punishment, including rough handling, shoving, hair pulling, shaking, slapping, kicking, biting, pinching, hitting or spanking.” 2. Video footage revealed that child #1, age 3 years, attempted to sit at the table in the same seat that another child was sitting in. Staff #1 picked up child #1 by the arm causing his feet to lift off the floor. Staff #1 then carried child #1, by the arm, from the table to the carpet and sat child #1 on the carpet.”
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Based on review of video footage, the center failed to ensure that behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts.
“Evidence: Video footage revealed that child #1, age 3 years, attempted to sit at the table in the same seat that another child was sitting in. Staff #1 then carried child #1, by the arm, from the table to the carpet and sat child #1 on the carpet.”
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REPEAT VIOLATION Based on review of video footage, the center failed to ensure that forbidden actions such as roughly handling a child were not used.
“Evidence: Video footage revealed that child #1, age 3 years, attempted to sit at the table in the same seat that another child was sitting in. Staff #1 then carried child #1, by the arm, from the table to the carpet and sat child #1 on the carpet.”
Nov 15, 2023: inspection1 deficiency
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22.1-289.035-B-4
The inspectors’ words, 140 words
“Based on record review, and interview, the center failed to obtain a copy of the results of a search of the child abuse and neglect registry from any state in which the individual has resided in the preceding five years. Evidence: The record for staff #1, date of employment 10/10/23, indicated that staff #1 has resided in a state outside of Virginia within the preceding five years from the date of employment. The record for staff #1 did not contain the results of a search of the child abuse and neglect registry from the state that staff #1 resided in within the preceding five years. Interview with administration confirmed that the record did not contain the results of a search of the child abuse and neglect registry from the state that staff #1 resided in within the preceding five years.”
Apr 13, 2023: inspection1 deficiency
-
8VAC20-780-160-C
“Based on review of staff records, and interview, the center failed to ensure that staff obtain and submit the results of a follow-up tuberculosis (TB) screening at least every two years from the date of the initial screening or testing. Evidence: The record for staff #4, date of employment 9/26/19, contained an original TB screening dated 9/9/19. The record did not contain a follow-up TB test or screening. The Administrator acknowledged that the record did not contain a follow-up TB screening or test.”
Apr 13, 2023: complaint inspection7 deficiencies
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8VAC20-780-340-A
“Based on observation, and interview, the center failed to ensure when staff are supervising children, they shall always ensure their care, protection, and guidance. Evidence: Video footage shows staff #1 yelling at child #1, age 7 months, and forcefully shaking the swing that the child is in. When interviewed, staff #1 stated “I didn’t do anything different than I normally do every day.””
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8VAC20-780-370-1
The inspectors’ words, 135 words
“Based on interview, documentation review, and observation, the center failed to ensure that infants are provided with a flexible daily schedule based on their individual needs and that allows them sleep as needed. Evidence: Video footage showed staff #1 picking up child #1 off of the floor and putting them into the swing at 11:08 am. Child #1, age 7 months, was awake, making noises, flapping their arms, and later began crying. Child #1 remained in the swing for 45 minutes before falling asleep. Review of the child’s daily sheet, dated 3/29/23, indicated that child #1 fell asleep at 11:53 am. Interviews revealed that the child is placed in the swing each day to take a nap at the same time as the other children who range in age from 7 months to 24 months.”
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8VAC20-780-370-5
“Based on documentation review, and observation, staff did not provide awake infants not playing on the floor or ground a change in play space at least every 30 minutes or more often as determined by the individual infant’s needs. Evidence: Video footage shows that child #1, age 7 months, was placed into the swing at 11:08 am. Child #1 was fully awake. Documentation review revealed that child #1 did not fall asleep until approximately 11:53 a.m. Child #1 was in the swing for 45 minutes before falling asleep.”
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8VAC20-780-40-E
The inspectors’ words, 143 words
“Based on documentation review, interview, and observation the center failed to follow their own policies and procedures. Evidence: 1) Review of Procedure Number ED310 titled ?Guidance and Discipline? prohibits rough handling, shaking, yelling or raising voice, and use of restrictive environments such as infant swings. 2) Review of Procedure Number SAF527 titled ?Prevention of Shaken Baby Syndrome and Abusive Head Trauma? details ways to prevent abusive head trauma including ways to calm down if the staff member is frustrated. 3) Video footage revealed that staff #1 roughly shook the swing that child #1, age 7 months, was in. Video footage also shows staff #1 yelling at child #1. 4) Interviews revealed that staff #1 interacts with child #1, age 7 months, in this manner each day at nap time. Staff #1 stated ?I didn’t do anything different than I normally do every day?”
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8VAC20-780-410-1
“Based on observation, the center failed to ensure that forbidden actions such as rough handling, and shaking were not used. Evidence: Video footage showed staff #1 forcibly placing a blanket on child #1, age 7 months, putting a pacifier in their mouth and grabbing the swing seat and shaking it forcefully.”
-
8VAC20-780-410-6
“Based on observation, the center failed to ensure that forbidden actions such as the use of verbal remarks which are demeaning to the child were not used. Evidence: Video footage showed staff #1 forcibly placing a blanket on child #1, age 7 months, putting a pacifier in their mouth and yelling repeatedly ??good night!? ?go to sleep!?, ?be quiet now!?”
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8VAC20-780-440-G
“Based on interview, and observation, the center failed to use a crib for children under 12 months of age. Evidence: Video footage showed staff #1 picking up child #1, age 7 months, off the floor and putting them into a swing. Interviews revealed that child #1 does not sleep in a crib and takes a nap daily in the swing.”
Apr 19, 2022: inspection3 deficiencies
-
Based on a review of 9 board member/agent records and interview, the center did not ensure to obtain the results of a repeat central registry background check every 5 years for 1 agent as required.
“Evidence: 1. The record of agent #9 contained a central registry background check dated 11/9/2015. 2. Administration acknowledged that they had not received the results of the repeat background check.”
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Based on a review of 9 board member/agent records and interview, the center did not ensure that 3 records contained the results of a fingerprint background check by the end of the 30th day of taking office as required.
“Evidence: 1. The record of board member #3 (DTB:7/1/2020) contained a fingerprint background check dated 3/21/2022. The record of board member #5 (DTB: 1/23/2020) contained a fingerprint background check dated 3/21/2022. The record of board member #6 (DTB:7/1/2021) did not contain the results of a fingerprint background check. 2. Administration acknowledged that the background checks were not completed within the required time frame.”
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Based on a review of 9 board member/agent records and interview, the center did not ensure that 3 records contained a completed sworn statement and the results of a central registry background check by the end of the 30th day of taking office as required.
“Evidence: 1. The record of board member #3 (DTB: 7/1/2020) was missing the results of a central registry background check and contained a sworn statement dated 4/11/2022. The record of board member #5 (DTB:1/23/2020) contained a central registry dated 4/18/2022 and a sworn statement dated 3/15/2022. The record of board member #6 (DTB:7/1/2021) was missing the results of a central registry background check and a completed sworn statement. 2. Administration acknowledged that the background checks were not received within the required time frame.”
All 15 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 22, 2026 | Inspection | 1 violation cited |
| Mar 25, 2026 | Inspection | No violations cited |
| Oct 28, 2025 | Inspection | No violations cited |
| Apr 18, 2025 | Inspection | 2 violations cited |
| Oct 22, 2024 | Inspection | No violations cited |
| Sep 9, 2024 | Inspection | 1 violation cited |
| Apr 16, 2024 | Inspection | 1 violation cited |
| Dec 4, 2023 | Complaint inspection | 3 violations cited |
| Nov 15, 2023 | Inspection | 1 violation cited |
| Sep 8, 2023 | Inspection | No violations cited |
| Apr 13, 2023 | Complaint inspection | 7 violations cited |
| Apr 13, 2023 | Inspection | 1 violation cited |
| Dec 8, 2022 | Inspection | No violations cited |
| Apr 19, 2022 | Inspection | 3 violations cited |
| Dec 1, 2021 | Inspection | No violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires Nov 13, 2026.
- Ages: 1 month - 5 years 11 months.
- Capacity: 50 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Oct 27, 2026. Updated weekly.
Has Virginia acted against it?
- 2 complaint inspections on record.
- 2 complaint allegations published with Virginia’s findings, 2 of them found valid.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Oct 27, 2026. Updated weekly.
| Date | What | Detail |
|---|---|---|
| Dec 28, 2023 | Complaint | Allegation: Physical Abuse/Neglect. Virginia’s finding: Reported/Valid. |
| May 3, 2023 | Complaint | Allegation: Physical Abuse/Neglect. Virginia’s finding: Reported/Valid. |
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 2 child care providers in Lunenburg County, the middle value for violations cited in the last three years was 10.5; this one had 9.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| STEPS Head Start - Lunenburg This child care provider | 9 |
| Greenglo Child Care Center | 12 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Oct 27, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Oct 27, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Oct 27, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.