Hearth Record

STEPS Head Start & Childcare- Charlotte

A child day center in Charlotte Court Hous, Virginia 23923

401 Thomas Jefferson Hwy, Charlotte Court Hous, Virginia 23923. (434) 315-5909, ext. 51.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Aug 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

15 inspections on record, the latest on Sep 18, 2026.

1 violation cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 22, 2026. Updated weekly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Aug 2025. The last 3 years, to Oct 22, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 22, 2026. Updated weekly.

Aug 21, 2025: inspection1 deficiency
  • 8VAC20-780-150-B

    “Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department. The immunization record for child #3, in care for 1 month, was not signed.”

    Rule 8VAC20-780-150-B.

Oct 3, 2023: inspection2 deficiencies
  • Based on observation, and staff record review, the center failed to ensure that program leaders met one of the requirements for their position.

    “Evidence: Staff # 2 record indicated that the job title for staff # 2 was a program leader. The staff person did not have the required 6 months of supervised programmatic experience in a childcare setting.”

    Rule 8VAC20-780-210-A.

  • Based on review of medications, the center failed to ensure that all medications were labeled with the child’s name.

    “Evidence: Medication for child # 2 did not have the child’s name on the medication box. The box was still sealed by the manufacturers.”

    Rule 8VAC20-780-510-G.

Mar 31, 2023: inspection1 deficiency
  • Based on observation, the center failed to ensure that all chemicals were locked in a way that prevents entry.

    “Evidence: 1.In the preschool room, a was using a spray bottle of water to help clean the tables. The child was finished cleaning the tables and the two staff were occupied with other children. The child went into the cabinet and took out another spray bottle of soap and water. The child had access to the spray bottle with bleach water.”

    Rule 8VAC20-780-280-B.

Oct 26, 2022: inspection2 deficiencies
  • Based on review of four staff records, board officers and agents the center failed to obtain the finding from a search of the central registry within 30 days of hire.

    “Evidence: 1. Staff # 2 had a hire date of 5/17/2022. A return search of the central registry was not in the record. Staff # 7 did not provide documentation when requested.”

    Rule 8VAC20-770-60-C-2.

  • Based on observation of the infant room, the center failed to ensure that all hands were washed with soap and water or with a wipe.

    “Evidence: 1.Child # 1 was feed a bottle and the infant’s hands were not washed after eating.”

    Rule 8VAC20-780-500-A.

All 15 visits on record
Visits on record
DateVisitWhat the record says
Sep 18, 2026Subsidy health and safety inspectionNo violations cited
Mar 3, 2026Subsidy health and safety inspectionNo violations cited
Aug 21, 2025Subsidy health and safety inspectionNo violations cited
Aug 21, 2025Inspection1 violation cited
Dec 13, 2024Subsidy health and safety inspectionNo violations cited
Dec 13, 2024InspectionNo violations cited
Mar 13, 2024Subsidy health and safety inspectionNo violations cited
Mar 13, 2024InspectionNo violations cited
Oct 3, 2023Subsidy health and safety inspectionNo violations cited
Oct 3, 2023Inspection2 violations cited
Mar 31, 2023Subsidy health and safety inspectionNo violations cited
Mar 31, 2023Inspection1 violation cited
Oct 26, 2022Inspection2 violations cited
Mar 15, 2022InspectionNo violations cited
Nov 5, 2021InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Apr 13, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 5 years 11 months.
  • Capacity: 78 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Oct 22, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • There aren’t enough providers in this county to compare.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 22, 2026. Updated weekly.

3 compared
PlaceViolations cited in the last three years
STEPS Head Start & Childcare- Charlotte This child care provider1
Ash Camp Baptist ChurchNot given
Midway Baptist ChurchNot given

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 22, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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