Hearth Record

Caterpillar Clubhouse #3

A child day center in Madison Heights, Virginia 24572

186 Dillard Road, Madison Heights, Virginia 24572. (434) 929-2444.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 11 deficiencies in 5 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

25 inspections on record, the latest on Oct 13, 2026.

13 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

11 deficiencies in 5 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 5, 2026.

11 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Apr 22, 2026: subsidy health and safety inspection1 deficiency
  • The diapering surface shall be cleaned with soap and at least room temperature water and sanitized after each use.

    “Staff in Room 1 did not clean and sanitize the diaper changing surface in between a diaper change.”

    Rule 8VAC20-780-500-B.

May 13, 2025: inspection2 deficiencies
  • Staff are to complete the VDOE sponsored online orientation course within 90 days of hire.

    “Staff 3 has not yet completed this course, which is overdue by over 1 year.”

    Rule 8VAC20-780-240-A.

  • The required ratio for children 3 years old up to school age eligible is one staff per ten children.

    “On 05/08/2025, Staff 1 was alone supervising 11 children (all 3 years old) for 2 to 4 minutes.”

    Rule 8VAC20-780-350-B-4.

May 13, 2025: complaint inspection1 deficiency
  • When children are in ongoing mixed age groups, the staff to child ratio and group size applicable to the youngest child in the group shall apply to the entire group.

    “On 05/13/2025, two staff were supervising 9 children, ages 14 months to 19 months. The required staff ratio for this group of children was 1: 4. Three staff would be required.”

    Rule 8VAC20-780-350-C. From a complaint.

Apr 22, 2025: inspection1 deficiency
  • 8VAC20-780-130-A

    “The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.”

    Rule 8VAC20-780-130-A.

Sep 30, 2024: inspection2 deficiencies
  • Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance.

    “There was no physical examination in the record of child #2, who had been enrolled for three months.”

    Rule 8VAC20-780-140-A.

  • Cleaning and sanitizing materials shall not be located above food equipment.

    “A bottle of sanitizing material was located above sippy cups in the 18 month- 24-month-old room.”

    Rule 8VAC20-780-280-D.

Mar 13, 2024: inspection4 deficiencies
  • Systemic deficiency

    “Based on review of staff’s records, the center failed to ensure that every two years from the date of the initial screening or testing, that staff members shall obtain and submit the results of a follow up TB. Evidence: Staff # 3 most recent TB screening was 11/22/2021.”

    Rule 8VAC20-780-160-C.

  • Based on observation, the center failed to ensure that all prepared infant formula shall be refrigerated, dated and labeled with the child’s name.

    “Evidence Observed in the Creeper’s 2 room, three bottles that were in the refrigerator that were not dated and labeled with the child’s name.”

    Rule 8VAC20-780-570-E.

  • Systemic deficiency

    “Based on review of staff records, the center failed to ensure that all records were complete per the standard. Evidence: 1.Staff # 5 with hire date of 10/23/2023 and the required two references were dated 10/27/2023 and 10/24/2023. References are to be obtained prior to hire.”

    Rule 8VAC20-780-70.

  • 3rd REPEAT VIOLATON SYSTEMIC DEFICIENCY

    The inspectors’ words, 128 words

    “Based on review of the attendance and interviews with staff, the center failed to ensure that for each grouping of children, the center maintained a written record of daily attendance that documented the arrival and departure of each child in care as it occurred. Evidence: 1. In the creeper’s 1 classroom two children that were present were not marked present on the attendance sheet at 1:15 PM. Staff # 2 verified that child # 8 arrived at 9:30 AM and child# 9 arrived at 9:20 AM. 2. At approximately 1:20, the creeper’s 2 did not have the daily attendance completed for all seven children present in that classroom. One of the children’s presents was marked present in the Creeper’s 1 classroom but was physically present in Creeper’s 2.”

    Rule 8VAC20-780-80-A.

Nov 29, 2023: inspection2 deficiencies
  • Based on observation, the center failed to ensure that all toileting requirements were met.

    “Evidence: Observed urine in a toilet chair in the 3-year-old bathroom. All toilet chairs shall be emptied promptly and cleaned and sanitized after each use.”

    Rule 8VAC20-780-500-C.

  • Based on review of the attendance and interviews with staff, the center failed to ensure that for each grouping of children, the center maintained a written record of daily attendance that documented the arrival and departure of each child in care as it occurred.

    “Evidence: At approximately 9 AM the attendance for the Creeper’s room only had one child marked as present. There were four children present.”

    Rule 8VAC20-780-80-A.

May 31, 2023: inspection3 deficiencies
  • Repeat Violation

    “Based on observation, the center failed to ensure that all chemicals were locked using a safe locking method that prevents access by children. Evidence: In the cabinet under the sink in the creepers room there were several chemicals stored in a basket. The cabinet door’s locking mechanism did not prevent entry to the chemicals and was accessible to the children.”

    Rule 8VAC20-780-280-B.

  • Based on observation, the center failed to ensure that all chemicals were not stored with or above food.

    “Evidence: In the creepers room a large container of infant formula was stored in a basket on the same shelf as the unlocked chemicals.”

    Rule 8VAC20-780-280-D.

  • Repeat violation

    “Based on review of the attendance and interviews with staff, the center failed to ensure that for each grouping of children, the center maintained a written record of daily attendance that documented the arrival and departure of each child in care as it occurred. Evidence: At 12:31 PM the written attendance for the creepers room was not completed for the day of inspection. Four children were in attendance that day.”

    Rule 8VAC20-780-80-A.

Oct 6, 2022: inspection4 deficiencies
  • Based on observation, the center failed to ensure that infants were not using pillows to sleep.

    “Evidence: 1. In the infant room, the there was an infant sleeping on the floor on a boppy pillow. The requirement is not for children under the age of two to use a pillow.”

    Rule 8VAC20-780-440-G.

  • Based on observation in the Spinners room, the center failed to ensure that all hands were washed as required.

    “Evidence: 1. Staff was observed changing diapers and used hand sanitizer in between diapers. The requirement is for staff to wash with soap and water after each diaper change.”

    Rule 8VAC20-780-500-A.

  • Based on observation, the center failed to clean and sanitize the diaper changing table as required.

    “Evidence: 1. The Spinners room staff did not use soap and water to clean the diaper changing table”

    Rule 8VAC20-780-550-B.

  • Based on review of attendance records, the center failed to ensure that each room has the arrival and departure as it occurs.

    “Evidence: 1. Reviewed nine classroom’s attendance records and two classrooms did not have completed attendance records. The two classroom attendance records did not accurately indicted the number of children in care.”

    Rule 8VAC20-780-80-A.

Apr 18, 2022: inspection3 deficiencies
  • Based on interviews, the center failed to ensure that each building was equipped with at least one carbon monoxide detector.

    “Evidence: 1. Verified through interviews that they were unaware of the new requirement of the carbon monoxide detector. A Detector has not been purchased.”

    Rule 22.1-289.058.

  • Based on observation of the toddler room, the center failed to ensure that all chemicals were stored with or above food or single service articles.

    “Evidence: 1. Observed snack food stored on a shelf in the storage closet and directly above the food was several containers of hazardous chemicals.”

    Rule 8VAC20-780-280-D.

  • Based on review of six children’s records, the center failed to ensure that all records were completed per the requirement of the standard.

    “Evidence: 1. Child # 3 did not have previous child care documented. 2. Child # 4 did not have the allergies portion completed.”

    Rule 8VAC20-780-60-A.

Nov 10, 2021: complaint inspection1 deficiency
  • Based on observation, interviews, and record review, the center failed to ensure that all children assigned to a different age grouping had the required items.

    The inspectors’ words, 121 words

    “Evidence: 1. Child # 1 date of birth of 01/08/2021 entered care on 09/27/2021 and placed in the two year old room. In the record was a note from the parent stating it was ok to move the child to the older classroom. The record was missing a written assessment by the program director and program leader. 2. Child # 2 date of birth was 10/08/2019 and on 11/10/2021 the child was moved to the 4 year old classroom. There was no documentation in the child’s record that gave permission for the child to be moved to an older grouping of children. The parent was aware of the move to the older class to help the child in a behavioral situation.”

    Rule 8VAC20-780-350-Q. From a complaint.

All 25 visits on record
Visits on record
DateVisitWhat the record says
Oct 13, 2026InspectionNo violations cited
Apr 22, 2026Subsidy health and safety inspection1 violation cited
Dec 1, 2025Subsidy health and safety inspectionNo violations cited
Dec 1, 2025InspectionNo violations cited
May 13, 2025Complaint inspection1 violation cited
May 13, 2025Inspection2 violations cited
Apr 22, 2025InspectionNo violations cited
Apr 22, 2025Subsidy health and safety inspectionNo violations cited
Apr 22, 2025Inspection1 violation cited
Sep 30, 2024Subsidy health and safety inspectionNo violations cited
Sep 30, 2024Inspection2 violations cited
Mar 13, 2024InspectionNo violations cited
Mar 13, 2024Subsidy health and safety inspectionNo violations cited
Mar 13, 2024Inspection4 violations cited
Nov 29, 2023Subsidy health and safety inspectionNo violations cited
Nov 29, 2023Inspection2 violations cited
May 31, 2023Subsidy health and safety inspectionNo violations cited
May 31, 2023Inspection3 violations cited
Oct 6, 2022Subsidy health and safety inspectionNo violations cited
Oct 6, 2022Inspection4 violations cited
Apr 18, 2022Inspection3 violations cited
Jan 13, 2022InspectionNo violations cited
Nov 23, 2021Subsidy health and safety inspectionNo violations cited
Nov 23, 2021InspectionNo violations cited
Nov 10, 2021Complaint inspection1 violation cited

Is it licensed?

  • Child Day Center: Two Year license, expires May 4, 2028.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 267 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 2 complaint inspections on record.
  • 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
On record, newest first
DateWhatDetail
May 19, 2025ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 15 child care providers in Amherst County, the middle value for violations cited in the last three years was 7; this one had 13.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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