Ms Diana Insley
A family day home in Topping, Virginia 23169
122 Glennwood Drive, Topping, Virginia 23169. (804) 776-1591.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 34 deficiencies in the last three years
- Oct 62026 the latest visit on record
- 12 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
20 inspections on record, the latest on Oct 6, 2026.
34 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.
When those deficiencies happened
34 deficiencies in 8 months of the last 36. Last cited Oct 2026. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.
Oct 6, 2026: subsidy health and safety inspection8 deficiencies
-
22.1-289.057-A
“(Repeat Violation) he program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”
-
8VAC20-800-100-A
“The provider shall obtain documentation of a physical examination prior to a child’s attendance or within 30 days after the first day of attendance. There was no physical exam record available for Child #2, who had been in care for ten months.”
-
8VAC20-800-140-B-3
“All caregivers shall have current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. Caregiver #1, had a CPR certification that expired ten months ago.”
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8VAC20-800-140-B-4
“All caregivers shall have a current certification in first aid. Caregiver #1, had a first aid certification that expired ten months ago.”
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8VAC20-800-180-A
“(Repeat Violation) A tuberculosis (TB) screening is required every two years from the last screening. An updated TB screening for Household member #2 was not completed and was overdue by nineteen months.”
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8VAC20-800-760-A-1
“The first aid kit shall contain all required items. The first aid kit did not have two triangular bandages.”
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8VAC20-800-770
“A working portable battery-operated weather band radio, and extra batteries shall be kept in a designated area and be available to caregivers at all times. The radio did not have batteries and there were no extra batteries available.”
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8VAC20-800-90-A
“Before attendance, documentation of immunizations is to be obtained for each child. There was no documentation of immunizations for child #2, who was has been in care for ten months.”
Mar 18, 2026: complaint inspection6 deficiencies
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8VAC20-790-250-F
“Caregivers who work directly with children shall annually attend the department’s health and safety update course. Caregiver #1 had not completed this annual training in the past year.”
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8VAC20-800-120-B
“Assistants’ and substitute providers’ records shall contain documentation of the education and training as required. The file for Caregiver #1 did not include documentation of education and programmatic experience.”
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8VAC20-800-150-D-1
“(Repeat Violation) An assistant who is left alone with children in care shall have current certification in cardiopulmonary resuscitation (CPR). The certification for Caregiver #1 expired two months ago. Caregiver #1 was left alone with the children.”
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8VAC20-800-150-D-2
“(Repeat Violation) An assistant who is left alone with children in care shall have current certification in first aid. The certification for Caregiver #1 expired two months ago. Caregiver #1 was left alone with the children.”
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8VAC20-800-180-A
“(Repeat Violation) A tuberculosis (TB) screening is required every two years from the last screening. An updated TB screening for Caregiver #1 was not completed and was overdue by one year.”
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8VAC20-800-210-A
“In addition to satisfactory completion of first aid training and CPR training, caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Caregiver #1 did not have sixteen hours of annual training in the past year.”
Jan 7, 2026: inspection5 deficiencies
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22.1-289.035-A
“The center is required to have employees undergo a background check every five years. The most recent sworn disclosure statements for caregiver #1 and household member #1 were overdue by a month.”
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22.1-289.057-A
“The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”
-
8VAC20-800-100-A
“The provider shall obtain documentation of a physical examination prior to a child’s attendance or within 30 days after the first day of attendance. There was no physical exam record available for Child #1, who had been in care for over 30 days.”
-
8VAC20-800-180-A
“A tuberculosis (TB) screening is required every two years from the last screening. An updated TB screening for Caregiver #1 was not completed and was overdue by nineteen days. An updated TB screening for Household member #1 was not completed and was overdue by ten months.”
-
8VAC20-800-90-A
“Before attendance, documentation of immunizations is to be obtained for each child. There was no documentation of immunizations for child #1, who has been in care for a month.”
Aug 26, 2025: inspection3 deficiencies
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8VAC20-800-180-A
“(Repeat Violation) A tuberculosis (TB) screening is required every two years from the last screening. An updated TB screening for Caregiver/Household Member #2 was not completed and was overdue by five months.”
-
8VAC20-800-320-B
“Child-resistant protective covers larger than 1-1/4 inches in diameter shall be installed on all unused electrical outlets. There were 4 outlets in the living room and 1 outlet in the dining room that did not have protective covers.”
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8VAC20-800-830-A
“The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care. There were no drills conducted in June or July 2025.”
May 20, 2025: subsidy health and safety inspection1 deficiency
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8VAC20-790-250-F
“Caregivers who work directly with children shall annually attend the department’s health and safety update course. Caregiver #1 annual training was overdue by 11 days.”
May 20, 2025: inspection5 deficiencies
-
22.1-289.035-A
“The center is required to have employees undergo a background check every five years. The most recent central registry check for caregiver/household member #1 was overdue by 5 months. The most recent central registry check for caregiver/household member #2 was overdue by 5 months.”
-
8VAC20-800-180-A
“A tuberculosis (TB) screening is required every two years from the last screening. An updated TB screening for Caregiver/Household Member #2 was not completed and was overdue by two months.”
-
8VAC20-800-210-A
“Caregivers shall obtain a minimum of 16 clock hours of training annually. Caregiver #1 did not have documentation of completing the 16 hours of training.”
-
8VAC20-800-510-C
“Occupied cribs, cots, rest mats, and beds shall be at least 12 inches from each other. There was less than approximately 5” of space between 4 of the cots that were occupied by children.”
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8VAC20-800-730-D
“Medication, including refrigerated medication and medications for caregivers and household members, shall be kept in a locked place using a safe locking method that prevents access by children. There were two insulin injecting pens sitting on the dining table. The barrier gate was open which did not prevent access to the children that were awake and walking around.”
Dec 10, 2024: inspection3 deficiencies
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8VAC20-800-780-B
“Annually, the provider shall review with the parent the emergency contact information to ensure the information is correct, and obtain the parent’s signed acknowledgment of the review. The record for Child #3, enrolled for 2 years, did not have an annual review done in 2023 or 2024.”
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8VAC20-800-830-A
“The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care. There was no evacuation drill for the month of October 2024.”
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8VAC20-800-920
“When meals or snacks are provided by the family day home, the menu for the current one-week period shall be given to parents or posted or placed in an area accessible to parents. The menu for the week was not posted or given to parents.”
May 22, 2024: inspection1 deficiency
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22.1-289.058
“Family Day homes built prior to 2015, that serve preschool-age children, are required to have at least one carbon monoxide detector. There was no carbon monoxide detector in the home.”
Dec 20, 2023: inspection2 deficiencies
-
Based on record review and staff interview the center did not ensure to obtain background checks every five years.
“Evidence: The most recent criminal history check for staff #1 was dated 12/11/2018 and Household member #3 was dated 12/18/2018.”
-
Based on record review and staff interview the center did not ensure that before a child may attend the family day home, the provider shall obtain documentation that the child has been adequately immunized according to the requirements of ? 32.1-46 A of the Code of Virginia and applicable State Board of Health regulations.
“Evidence: The director confirmed that child #1 (start date 12/18/2023) did not have documentation of immunizations.”
Apr 27, 2023: inspection2 deficiencies
-
Based on observation , the licensee did not ensure areas and furnishings of the family day home, inside and outside, shall be maintained in a clean, safe, and operable condition.
“Evidence: The front deck had one detoriating board and red flaking paint on multiple areas of the deck. Provider confirmed the children play on the front deck.”
-
Based on review of document and provider interview, the licensee did not ensure their was a current one week menu.
“Evidence: Provider confirmed she did not have a menu.”
Jan 12, 2023: subsidy health and safety inspection2 deficiencies
-
Based on record review, the licensee did not ensure attendance records was miaintained with arrival and departure of each child as it occurs.
“Evidence: Staff #1 confirmed she did not have documentation of departure on her new document she it using for attendance.”
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Based on staff interview and record review, the licensee did not ensure 16 hours of annual training included departments health and safety updated course.
“Eviedence: Staff #1 most recent annual health and safety course was in 2019.”
Jan 12, 2023: inspection8 deficiencies
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Based on record review, the licensee did not ensure household members and staff have background checks renewed every 5 years.
“Evidence: Household member #1 most recent central registry was 11/30/2017 which is more than 5 years old.”
-
Based on record review, the provider did not obtain tuburculosis Screening form every two years from the date of first screening .
“Evidence : Household #1 most recent TB test was 01/11/2021. Which is more than two years from the date of the last screening.”
-
Based on staff interview, the licensee did not obtain 16 hours of annual training .
“Evidence: Staff #1 stated she did not obtain 16 hours of annual training.”
-
Based on observation and staff interview, the licensee did not ensure pressure mounted gates shall be used as protective barriers at stair opennings.
“Evidence: Staff #1 confirmed the children play on the deck in the back of the home. There was a pressure mounted gate at the top of the deck steps.”
-
Based on staff interview , the licensee did not ensure cats and dogs obtained caccination for rabies.
“Evidence: Staff #1 stated she did not have documentation of animal #1 and animal #2 rabie shots.”
-
Based on observation and staff interview, the licensee did not enure the cots were at least 12 inches from each other.
“Evidence: During nap the cots were not spaced out 12 inch apart confirmed by Staff #1.”
-
Based on record review and staff interview, the licensee did not ensure the emergency plan was reviewed annually.
“Evidence: Staff #1 confirmed that she did not document the emergency plan was reviewed for 2022.”
-
Based on record review, the licensee did not ensure a weekly menu was posted and dated.
“Evidence: Staff #1 confirmed she did not have menu for the week.”
All 20 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 6, 2026 | Subsidy health and safety inspection | 8 violations cited |
| Mar 18, 2026 | Complaint inspection | 6 violations cited |
| Jan 7, 2026 | Inspection | 5 violations cited |
| Aug 26, 2025 | Complaint inspection | No violations cited |
| Aug 26, 2025 | Inspection | 3 violations cited |
| Aug 26, 2025 | Subsidy health and safety inspection | No violations cited |
| May 20, 2025 | Subsidy health and safety inspection | 1 violation cited |
| May 20, 2025 | Inspection | 5 violations cited |
| Dec 10, 2024 | Inspection | 3 violations cited |
| Dec 10, 2024 | Subsidy health and safety inspection | No violations cited |
| May 22, 2024 | Inspection | 1 violation cited |
| May 22, 2024 | Subsidy health and safety inspection | No violations cited |
| Dec 20, 2023 | Inspection | 2 violations cited |
| Dec 20, 2023 | Subsidy health and safety inspection | No violations cited |
| Apr 27, 2023 | Inspection | 2 violations cited |
| Apr 27, 2023 | Subsidy health and safety inspection | No violations cited |
| Jan 12, 2023 | Subsidy health and safety inspection | 2 violations cited |
| Jan 12, 2023 | Inspection | 8 violations cited |
| Jan 13, 2022 | Subsidy health and safety inspection | No violations cited |
| Jan 13, 2022 | Inspection | No violations cited |
Is it licensed?
- Family Day Home: One Year license, expires Jan 24, 2027.
- A current subsidy provider.
- Ages: Birth - 12 years 11 months.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Oct 27, 2026. Updated weekly.
Has Virginia acted against it?
- 2 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Oct 27, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 7 child care providers in Middlesex County, the middle value for violations cited in the last three years was 9; this one had 34.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Ms Diana Insley This child care provider | 34 |
| Mrs. Marie Wilding | 1 |
| Young Men’s Christian Association of the Virginia Peninsulas-Mid | 29 |
| Lower United Methodist Church | 4 |
| Ms. Cynthia Beverley | 9 |
| Ms. Barbara Walton | 18 |
| Horizons Unlimited Early Learning Center | 3 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Oct 27, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Oct 27, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Oct 27, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.