Hearth Record

Ms. Carolyn Dowdy

A family day home in Christiansburg, Virginia 24073

720 Lawn Drive, Christiansburg, Virginia 24073. (540) 577-0133.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 33 deficiencies in 6 months of the last 36. Last cited May 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

12 inspections on record, the latest on May 27, 2026.

33 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

33 deficiencies in 6 months of the last 36. Last cited May 2026. The last 3 years, to Nov 2, 2026.

33 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

May 27, 2026: inspection3 deficiencies
  • A child day program that is licensed pursuant to this chapter may, in lieu of developing and implementing a plan to test potable water or of remediation, use bottled water, water coolers, or other similar water source that meets the U.S. Food and Drug Administration standards for bottled water. Any program that chooses this option shall notify the Commissioner and the Department of Health’s Office of Drinking Water and the parent of each child in the program of such choice.

    “The family day home stated that bottle water is being used in lieu of obtaining potable water testing. There was no parental notification of this nor was this reported to VDH Office of Potable Water as required.”

    Rule 22.1-289.057-D.

  • The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care.

    “There was no documented proof of emergency escape drills being conducted for 2026 (January-May) as of this inspection.”

    Rule 8VAC20-800-830-A.

  • Children shall not be allowed to eat or drink while walking, running, playing, lying down, or riding in vehicles.

    “During the inspection a child was lying in a crib, in the sleeping room, while drinking a bottle.”

    Rule 8VAC20-800-900-B.

Oct 29, 2025: inspection7 deficiencies
  • The provider shall obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance.

    “REPEAT Child #4 has been enrolled over a year and does not have a physical on file.”

    Rule 8VAC20-800-100-A.

  • The provider shall maintain a record for each caregiver.

    “There was not a complete record for caregiver #2 who has been working the last few days.”

    Rule 8VAC20-800-120-A.

  • Current certification in cardiopulmonary resuscitation (CPR), as appropriate to the age of the children in care, from the American Red Cross, American Heart Association, American Safety and Health Institute, or the National Safety Council, or current CPR certification issued within the past two years by a community college, a hospital, a rescue squad, or a fire department.

    “Caregiver #1 did not have current CPR ; it expired January 2025. No caregiver working has current CPR.”

    Rule 8VAC20-800-140-B-3.

  • Current certification in first aid from the American Red Cross, American Heart Association, American Safety and Health Institute, or the National Safety Council, or current first aid certification issued within the past three years by a community college, a hospital, a rescue squad, or a fire department.

    “Caregiver #1 did not have current FA certification; it expire January 2025. No caregiver working has current FA.”

    Rule 8VAC20-800-140-B-4.

  • The provider shall obtain from each caregiver at the time of hire and each adult household member prior to coming into contact with children a current Report of Tuberculosis Screening form published by the Virginia Department of Health or a form consistent with it documenting the absence of tuberculosis in a communicable form.

    “Caregiver #2 does not have a PPD screening on file and has been working over the last several days.”

    Rule 8VAC20-800-170-A.

  • A landline telephone, excluding a cordless or cell phone, shall be available, operable, and accessible during the family day home’s hours of operation. An operable landline telephone is one that does not require electricity to operate. Cordless or cell phones may be used in addition to the landline telephone.

    “REPEAT and SYSTEMIC There is no landline as required.”

    Rule 8VAC20-800-330-A.

  • Before a child may attend the family day home, the provider shall obtain documentation that the child has been adequately immunized according to the requirements of ? 32.1-46 A of the Code of Virginia and applicable State Board of Health regulations.

    “REPEAT Child #1 has been enrolled over 2 months and does not have an immunization document on file as required. Child #4 has been enrolled over a year and does not have an immunization document on file as required.”

    Rule 8VAC20-800-90-A.

May 29, 2025: inspection7 deficiencies
  • The provider shall obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance.

    “Child #5 who enrolled and began care over 4 months ago did not have proof of physical.”

    Rule 8VAC20-800-100-A.

  • Caregivers shall have current certification in cardiopulmonary resuscitation (CPR), as appropriate to the age of the children in care.

    “The caregivers CPR had expired, over 4 months ago, and has not been renewed as required.”

    Rule 8VAC20-800-140-B-3.

  • Caregivers shall have current certification in first aid.

    “The caregivers FA had expired, over 4 months ago, and has not been renewed as required.”

    Rule 8VAC20-800-140-B-4.

  • REPEAT: The provider shall obtain from each caregiver at the time of hire and prior to coming into contact with children a current Report of Tuberculosis Screening form.

    “Caregiver #2, who was hired and began working 2 months ago, did not have a TB screening on file.”

    Rule 8VAC20-800-170-A.

  • REPEAT and SYSTEMIC: A landline telephone, excluding a cordless or cell phone, shall be available, operable, and accessible during the family day home’s hours of operation. An operable landline telephone is one that does not require electricity to operate. Cordless or cell phones may be used in addition to the landline telephone.

    “There is no landline telephone as required.”

    Rule 8VAC20-800-330-A.

  • REPEAT VIOLATION: Within seven business days of the child’s first day of attendance at the family day home, the provider shall obtain from the parent proof of birth documentation.

    “Child #5 was enrolled and began care over 4 months ago and there was no proof of birth verification on file.”

    Rule 8VAC20-800-80-A.

  • REPEAT and SYSTEMIC: Before a child may attend the family day home, the provider shall obtain documentation that the child has been adequately immunized according to the requirements of ? 32.1-46 A of the Code of Virginia and applicable State Board of Health regulations.

    “Child #5 who was enrolled and began care over 4 months ago did not have proof of immunizations.”

    Rule 8VAC20-800-90-A.

Nov 4, 2024: inspection5 deficiencies
  • The provider shall obtain for each caregiver and adult household member a current Report of Tuberculosis Screening form every two years from the date of the first screening.

    “Caregiver #1 had an expired TB screening on file. The screening on file had been expired for over 3 weeks.”

    Rule 8VAC20-800-180-A.

  • A landline telephone, excluding a cordless or cell phone, shall be available, operable, and accessible during the family day home’s hours of operation. An operable landline telephone is one that does not require electricity to operate. Cordless or cell phones may be used in addition to the landline telephone.

    “(REPEAT VIOLATION) There is no working landline phone in the home as required.”

    Rule 8VAC20-800-330-A.

  • Within seven business days of the child’s first day of attendance at the family day home, the provider shall obtain from the parent proof of birth documentation.

    “(REPEAT VIOLATION) Child #1 has been enrolled and attending over 3 weeks and there is no verification of proof of birth as required.”

    Rule 8VAC20-800-80-A.

  • The family day home shall have a written emergency preparedness and response plan.

    “The emergency preparedness and response plan could not be located during the inspection.”

    Rule 8VAC20-800-800-A.

  • Before a child may attend the family day home, the provider shall obtain documentation that the child has been adequately immunized.

    “(REPEAT VIOLATION) Child #1 has been enrolled and attending for over 3 weeks and does not have proof of being adequately immunized as required.”

    Rule 8VAC20-800-90-A.

May 29, 2024: inspection9 deficiencies
  • 8VAC20-800-330-A

    “A working landline is to be in place within the home. There was no landline service currently in the home.”

    Rule 8VAC20-800-330-A.

  • 8VAC20-800-40-A

    “The provider may not exceed the stated capacity of the license. There were 14 children in care during the inspection. The license states only 12 children may be in care at any one time.”

    Rule 8VAC20-800-40-A.

  • 8VAC20-800-510-A

    “Each child in care shall have an available cot or mat for resting. There were 14 children in care, 12 children required a cot or mat for rest time. There were only 4 cots and 4 mats available during the inspection.”

    Rule 8VAC20-800-510-A.

  • 8VAC20-800-530-A

    “Linens shall be on napping cots or mats for each child. There were no linens available for the cots or nap mats during this inspection.”

    Rule 8VAC20-800-530-A.

  • 8VAC20-800-60-A

    “An up to date record for each child enrolled must be maintained by the provider. There was no record for child #6, who was actively in care during the inspection and had been in care for a month.”

    Rule 8VAC20-800-60-A.

  • 8VAC20-800-60-B

    “Children records are required to contain parental home and employment addresses and phone numbers. Child record #3 did not have employment information for the father; and no employment phone number for the mother. The child was present during the inspection and had been in care for the month.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-80-A

    “Proof of birth documentation must be obtained within seven business days of the first day of attendance. Child record #3 did not have proof of birth verification and the allowed 7 days to obtain had expired. The child was in care during the inspection and had also been in care for the month.”

    Rule 8VAC20-800-80-A.

  • 8VAC20-800-800-B

    “The provider shall review the emergency preparedness plan annually, and document in writing the review date. The emergency preparedness plan had not been reviewed and dated as required for 2023-2024.”

    Rule 8VAC20-800-800-B.

  • 8VAC20-800-90-A

    “Before attendance proof of immunizations are to be obtained for each child. There was no proof of immunizations for child #3, who was in care during the inspection and had been in care for the month.”

    Rule 8VAC20-800-90-A.

Jan 5, 2024: complaint inspection2 deficiencies
  • Based on interviews the provider failed to ensure that children were in direct care and supervision at all times as required.

    “Evidence: On 12/20/23 around 5pm the children were not in direct care and supervision of staff for approximately 3 minutes due to a bathroom emergency. The children were downstairs in the child care area of the home and the staff was upstairs in the bathroom, as there is no adult size bathroom in the child care area of the home.”

    Rule 8VAC20-800-560-A. From a complaint.

  • The provider failed to ensure that a caregiver does not exceed the allowed 16 points without having an additional caregiver present.

    “Evidence: Upon arrival of the licensing inspector on 1/5/23 at approximately 9:05am there were 7 children present totaling 18 points with only the assistant present. The provider was not home due to a doctor appointment. The 7th child was being dropped off when the inspector arrived, which caused the allowed points to go over 16. Interviews determined that the provider left care at approximately 8:20am and returned to care at approximately 9:16am. Therefore, compliance with this standard was not met from approximately 9:05am-9:16am.”

    Rule 8VAC20-800-570-A. From a complaint.

Nov 1, 2023: inspection4 deficiencies
  • Based on discussions the provider failed to ensure that there was a landline phone available and operational as required.

    “Evidence: There was no landline phone service active at the time of inspection. The provider confirmed that no service was in place.”

    Rule 8VAC20-800-330-A.

  • Based on review of animal records the provider failed to ensure that rabies vaccinations were up to date as required.

    “Evidence: One of the rabies vaccinations is past due, documentation shows it had expired as of 10/18/23.”

    Rule 8VAC20-800-460-C.

  • Based on review of child records the provider failed to ensure that child records contain required enrollment information.

    “Evidence: There was no enrollment application or document for child #3 as required. The start date listed for the child was 8/17/23. The child was in care during this inspection, and had been in care since August 2023.”

    Rule 8VAC20-800-60-B.

  • Based on review of child records the provider failed to ensure that proof of immunizations were obtained before the first day of care as required.

    “Evidence: Child records #1, #2, and #4 did not have proof of immunizations as required. The listed start dates were 10/10/23 and 10/14/23. All 3 children were actively receiving care.”

    Rule 8VAC20-800-90-A.

Apr 27, 2023: inspection8 deficiencies
  • Based on review of documentation and discussions the provider failed to ensure each caregiver obtained a finger print as required prior to hire.

    “Evidence: Caregiver #2 and #3 did not have a fingerprint letter and had not submitted to fingerprinting and both have been working with the children. Caregiver #2 was hired on 3/15/23 and caregiver #3 began working on 4/27/23.”

    Rule 22.1-289.035-B-2.

  • Based on review and discussion the provider failed to ensure that a central registry was submitted and completed within 30 days of employment for a caregiver as required.

    “Evidence: Caregiver #2 began working on 3/15/23 and as of this inspection 4/27/23 a central registry request had not been submitted. This staff has been working over 30 days without a central registry finding.”

    Rule 8VAC20-770-60-C-2.

  • Based on review of records and documentation the provider failed to ensure that each caregiver has a record as required.

    “Evidence: There were no records for caregiver #2 or #3.”

    Rule 8VAC20-800-120-A.

  • Based on review of documentation the provider failed to ensure each caregiver has a tuberculosis screening or test as required.

    “Evidence: Caregivers #2 and #3 did not have a TB screening or test as required and they both have been working with the children.”

    Rule 8VAC20-800-170-A.

  • Based on discussions the provider failed to ensure there was a working landline phone as required.

    “Evidence: There was no longer a working landline phone as required.”

    Rule 8VAC20-800-330-A.

  • Based on review of documentation the provider failed to ensure there was documentation of current rabies vaccinations on the animals as required.

    “Evidence: No verification of a rabies record could be located for one of the two dogs at the time of inspection.”

    Rule 8VAC20-800-460-D.

  • Based on review of documentation the provider failed to ensure each child’s record contained the required information.

    “Evidence: There was no application or agreement in the record for child #2.”

    Rule 8VAC20-800-60-B.

  • Based on review of documentation and discussions the provider failed to ensure monthly emergency drills were practiced as required.

    “Evidence: There was no practiced March 2023 emergency escape drill.”

    Rule 8VAC20-800-830-A.

Oct 7, 2022: inspection14 deficiencies
  • Based on review of staff files, the provider failed to maintain compliance with ensuring fingerprints were completed as a part of the background check prior to employment.

    “Evidence: Assistant #1 who has been working since 9-6-2022 did not have a completed fingerprint record.”

    Rule 22.1-289.035-B-2.

  • Based on review of staff files and interview, the provider failed to maintain compliance with ensuring fingerprints were completed as a part of the background check within 30 days of an adult residing in the household.

    “Evidence: The provider stated that family member #1 had been residing in the home since summer. Family member #1 did not have a completed fingerprint at the time of inspection.”

    Rule 22.1-289.036-B-2.

  • Based on review of staff files and interview, the provider failed to maintain compliance with ensuring the search of the central registry was completed as a part of the background check within 30 days of an adult residing in the household; and that a Sworn Statement was completed by the first day of an adult residing in the household.

    “Evidence: The provider stated that family member #1 had been residing in the home since summer. Family member #1 did not have a completed search of the central registry or sworn statement form completed.”

    Rule 8VAC20-770-40-D-4-a.

  • Based on review of staff files, the provider failed to maintain compliance with ensuring a central registry search was completed as a part of the background check within 30 days of employment.

    “Evidence: Assistant #1 who has been working since 9-6-2022 did not have a completed search of the central registry.”

    Rule 8VAC20-770-60-C-2.

  • Based on review of children files, the provider failed to maintain compliance with obtaining documentation of a physical examination within 30 days of attendance.

    “Evidence: The records for children #3-#5 did not contain a physical and the children had been in attendance for more than 30 days. Enrollment date was 9/6/2022.”

    Rule 8VAC20-800-100-A.

  • Based on review of staff files, the provider failed to maintain compliance with ensuring that current CPR certification is maintained.

    “Evidence: The provider’s CPR certification had expired on 6/18/2022.”

    Rule 8VAC20-800-140-B-3.

  • 8VAC20-800-140-B-4

    “Based on review of staff files, the provider failed to maintain compliance with ensuring that current first aid certification is maintained. Evidence: The provider’s first aid certification had expired on 6/18/2022.”

    Rule 8VAC20-800-140-B-4.

  • Based on review of staff files, the provider failed to maintain compliance with ensuring a current tuberculosis screening is maintained.

    “Evidence: The last tuberculosis screening for the provider was completed on 6/12/2020. The screenings are required to be updated every two years.”

    Rule 8VAC20-800-180-A.

  • Based on review of staff files, the provider failed to maintain compliance with ensuring orientation was provided to caregivers by the end of their first week of assuming job responsibilities.

    “Evidence: The provider did not have proof of orientation training for the assistant that was hired on 9-6-22.”

    Rule 8VAC20-800-200-A.

  • Based on review of the home and interview, the provider failed to maintain compliance with ensuring that each child from birth through 12 months of age is provided a crib for sleeping.

    “Evidence: At the time of inspection there were only two cribs in the home available for use and there were three children under the age of 12 months in care. The provider stated that she had a third crib but that it was not assembled.”

    Rule 8VAC20-800-520-A.

  • Based on review of children files, the provider failed to maintain compliance with ensuring information on children’s allergies were completed upon enrollment.

    “Evidence: The records for children #3-#5 did not address any known allergies. The enrollment date for the children was 9/6/2022.”

    Rule 8VAC20-800-60-B.

  • Based on review of children files, the provider failed to maintain compliance with ensuring proof of identity and age was obtained within seven business days.

    “Evidence: The records for children #3-#5, who were in attendance at the time of inspection, did not contain any verification of proof of identity. The enrollment date for the children was 9/6/2022.”

    Rule 8VAC20-800-80-A.

  • Based on review of documentation, the provider failed to maintain compliance with ensuring that emergency response drill documentation is maintained.

    “Evidence: The provider could not locate documentation of conducted monthly emergency evacuation drills or bi-annual shelter-in-place drills for 2022 at the time of the inspection.”

    Rule 8VAC20-800-830-D.

  • Based on review of children files, the provider failed to maintain compliance with obtaining documentation of immunizations prior to attendance.

    “Evidence: The records for children #3-#5, who were in attendance at the time of inspection, did not contain documentation of immunizations. The enrollment date for the children was 9/6/2022.”

    Rule 8VAC20-800-90-A.

Oct 29, 2021: inspection1 deficiency
  • 22VAC40-111-140-B-3

    “Based on record review, the provider did not have age appropriate certification in first aid and cpr. Evidence: 1. The inspector reviewed a first aid and cpr card that expires 6/18/2022 but it is not for infants and children.”

    Rule 22VAC40-111-140-B-3.

All 12 visits on record
Visits on record
DateVisitWhat the record says
May 27, 2026Inspection3 violations cited
Oct 29, 2025Inspection7 violations cited
May 29, 2025Inspection7 violations cited
Nov 4, 2024Inspection5 violations cited
May 29, 2024Inspection9 violations cited
Jan 5, 2024Complaint inspection2 violations cited
Nov 1, 2023Inspection4 violations cited
May 24, 2023Complaint inspectionNo violations cited
Apr 27, 2023Inspection8 violations cited
Dec 13, 2022InspectionNo violations cited
Oct 7, 2022Inspection14 violations cited
Oct 29, 2021Inspection1 violation cited

Is it licensed?

  • Family Day Home: One Year license, expires Nov 18, 2026.
  • Ages: 1 month - 12 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 2 complaint inspections on record.
  • 2 complaint allegations published with Virginia’s findings, 1 of them found valid.
On record, newest first
DateWhatDetail
Jan 5, 2024ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.
Jan 5, 2024ComplaintAllegation: Terms of License. Virginia’s finding: Not Reported/Found.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 40 child care providers in Montgomery County, the middle value for violations cited in the last three years was 1; this one had 33.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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