The Improvement Association-Surry Head Start
A child day center in Dendron, Virginia 23839
1600 Hollybush Road, Dendron, Virginia 23839. (757) 267-2558.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 3 deficiencies in the last three years
- Oct 72026 the latest visit on record
- 20 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 inspections on record, the latest on Oct 7, 2026.
3 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
When those deficiencies happened
3 deficiencies in 2 months of the last 36. Last cited May 2025. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
May 19, 2025: inspection1 deficiency
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8VAC20-780-270-A
“Areas and equipment of the center, inside and outside, must be maintained in a clean, safe and operable condition. There was a broken sliding cabinet door under the hand washing sink used by children. The door was off of its track and had water damage that caused the wood to splinter.”
Mar 5, 2024: inspection2 deficiencies
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Based on observation, facility did not ensure medication is labeled with the child’s name.
“Evidence: Allergy medication stored in the locked medicine cabinet was not labeled with the child’s name.”
-
Based on review, facility did not maintain documentation of required emergency drills.
“Evidence: There was not documentation of shelter-in-place and lockdown drills completed in 2023.”
Mar 14, 2023: inspection3 deficiencies
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Based on observation, facility did not ensure hazardous substances are kept in a locked place using a safe locking method that prevents access by children.
“Evidence: Hand sanitizer was stored on a cabinet approximately 3’ tall and on top of file cabinet approximately 5’ tall. The hand sanitizers were labeled “Warnings and Keep out of Reach of Children”.”
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Based on review, facility did not ensure 5 of 5 children’s records have documentation of required information.
“Evidence: The following was found during review of children’s records: 1. The records for child #1, #2, #3, #4 and #5 did not document start date of attendance. 2. The record for child #3 did not document emergency contact addresses.”
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Based on observation, facility did not ensure the most recently issued license is posted at the public entrance.
“Evidence: The license posted expired April 15, 2022.”
Sep 28, 2022: inspection1 deficiency
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Based on observation, facility did not ensure hazardous substance are kept in a locked place using a safe locking method that prevents access by children.
“Evidence: Cleaning and sanitizing substances were observed stored on top of a cabinet in the classroom, on a open shelf in the bathroom and on top of the paper towel disposal. Items were labeled with “Caution or Warnings” and “keep out of reach of children”.”
All 11 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 7, 2026 | Inspection | No violations cited |
| Mar 18, 2026 | Inspection | No violations cited |
| Oct 6, 2025 | Inspection | No violations cited |
| May 19, 2025 | Inspection | 1 violation cited |
| Nov 7, 2024 | Inspection | No violations cited |
| Apr 15, 2024 | Inspection | No violations cited |
| Mar 5, 2024 | Inspection | 2 violations cited |
| Sep 12, 2023 | Inspection | No violations cited |
| Mar 14, 2023 | Inspection | 3 violations cited |
| Sep 28, 2022 | Inspection | 1 violation cited |
| Feb 22, 2022 | Inspection | No violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires Apr 15, 2028.
- Ages: 3 years - 5 years 11 months.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.
Has Virginia acted against it?
- 0 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 2, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 3 child care providers in Surry County, the middle value for violations cited in the last three years was 3; this one had 3.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| The Improvement Association-Surry Head Start This child care provider | 3 |
| Ms. Mabel Wilkins | 15 |
| Young Men’s Christian Association of the Virginia Peninsulas - S | 1 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.