YWCA Olga H. Madrid Center
A licensed child care center in San Antonio, Texas 78237
503 Castroville Rd, San Antonio, Texas 78237. (210) 433-9922.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 17 deficiencies cited in the last three years Middle in Bexar County: 5
- 3 rated High by Texas, its most serious level (needs attention)
- 26 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
17 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
26 inspections on record. The latest, on Oct 19, 2026: no violation found.
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on May 14, 2026
Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the report to the state on Oct 27, 2025
Rated High by Texas: Parental Communication - Situation that Placed a Child at Risk, at the report to the state on Dec 5, 2024
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
17 deficiencies in 8 months of the last 36. Last cited May 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
May 28, 2026: inspection1 deficiency
-
Annual Sanitation Inspection
“A current sanitation inspection was not available for review.”
May 14, 2026: report to the state2 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“During an investigation, it was determined a child was left unsupervised in a restroom.”
-
Notification of Change in Space
“During an investigation, it was determined the operation did not notify Child Care Regulation of a classroom being set up in the gym of the operation.”
Jan 28, 2026: inspection1 deficiency
-
Children’s Products- Annual Certification
“The annual certification of the children’s products recall form was expired. It was last signed and certified on 11/12/24. Note: This was CORRECTED AT INSPECTION when the director signed and posted a new form.”
Oct 27, 2025: report to the state1 deficiency
-
Prohibited Punishments - Grabbing and Pulling
“It was determined that prohibited punishment was utilized when a caregiver was observed grabbing and pulling three children.”
Jul 16, 2025: report to the state1 deficiency
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Responsibilities of Caregivers - Interact positively with children
“Based on information gathered, caregiver did not interact with child in a positive manner, when caregiver began to roughly pick up child by one arm, then continued to pick up child under other arm.”
Feb 4, 2025: inspection2 deficiencies
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Required Admission Information - Emergency Contact
“3 of the 10 children records are missing emergency contact information. 2 of the 10 children records were missing an admission date. 7 of the 10 childrens records were missing a special care statement.”
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Children’s Records - Health Statement
“2 of 10 child’s records are missing the health statement. 1 of 10 child’s records is missing an updated immunization record.”
Dec 5, 2024: report to the state1 deficiency
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Parental Communication - Situation that Placed a Child at Risk
“Based on the interview conducted the operation failed to notify the parent immediately after a situation that placed a child at risk when a tablet was found in a child’s hand.”
Jun 27, 2024: inspection7 deficiencies
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Training Requirements for Employees, Caregivers, and Directors - Transportation training
“Two of the staff who transport didn’t have required transportation training available at inspection.”
-
Annual Sanitation Inspection
“The last health inspection posted was conducted on 3.22.23.”
-
Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
“The emergency preparedness plan did not specify procedures for evacuating infants under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing. The emergency preparedness plan did not specify procedures for how the staff will continue to care for the children until each child has been released. The emergency preparedness plan did not specify procedures for how the children will be ununified with their parents when evacuating.”
-
Sheltering Drill For Severe Weather-Four times a calendar year
“No documentation for shelter/weather and lockdown available at the time of inspection. No documentation for May’s fire drills.”
-
Plan to Handle Transportation Emergencies
“A written policy on a plan to handle a transportation emergency was unavailable at the time of inspection.”
-
Immunization Records, Exceptions, and Exemptions Current
“Four of the ten children files didn’t have an updated immunization records at the time of inspection.”
-
Written Feeding Instructions - Review and Update Every 30 Days
“Two of the infant children did not have an undated feeding schedule at the time of the inspection.”
Jan 19, 2024: assessment1 deficiency
-
Report Number of Employees
“The operation did not report the number of employees who ceased employment in 2023 by the required date.”
3 deficiencies older than three years
Jul 27, 2023: inspection1 deficiency
-
Children’s Records - Immunizations
“Two of six child files did not have an up to date immunization record.”
Jul 7, 2023: report to the state1 deficiency
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“During an investigation, it has been determined that caregivers did not portray good judgement while allowing a nine-year-old child to be present in the infant classrooms with the infant children.”
Nov 8, 2022: report to the state1 deficiency
-
Prohibited Punishments - No Harsh, Cruel or Unusual
“During an investigation, it has been determined that there was an incident of harsh treatment conducted toward a child while in care.”
All 37 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 19, 2026 | Inspection | No violation found |
| Jun 16, 2026 | Inspection | No violation found |
| Jun 11, 2026 | Inspection | No violation found |
| May 28, 2026 | Inspection | 1 deficiency cited |
| May 18, 2026 | Inspection | No violation found |
| May 14, 2026 | Report to the state | 2 deficiencies cited |
| Jan 28, 2026 | Inspection | 1 deficiency cited |
| Dec 1, 2025 | Inspection | No violation found |
| Nov 4, 2025 | Inspection | No violation found |
| Oct 27, 2025 | Report to the state | 1 deficiency cited |
| Sep 17, 2025 | Inspection | No violation found |
| Aug 18, 2025 | Inspection | No violation found |
| Aug 7, 2025 | Report to the state | No violation found |
| Jul 21, 2025 | Inspection | No violation found |
| Jul 16, 2025 | Report to the state | 1 deficiency cited |
| Feb 4, 2025 | Inspection | 2 deficiencies cited |
| Dec 9, 2024 | Inspection | No violation found |
| Dec 5, 2024 | Report to the state | 1 deficiency cited |
| Jun 27, 2024 | Inspection | 7 deficiencies cited |
| Apr 26, 2024 | Report to the state | No violation found |
| Jan 30, 2024 | Inspection | No violation found |
| Jan 29, 2024 | Report to the state | No violation found |
| Jan 22, 2024 | Inspection | No violation found |
| Jan 19, 2024 | Assessment | 1 deficiency cited |
| Jan 16, 2024 | Inspection | No violation found |
| Dec 20, 2023 | Inspection | No violation found |
| Dec 13, 2023 | Inspection | No violation found |
| Dec 5, 2023 | Report to the state | No violation found |
| Sep 13, 2023 | Inspection | No violation found |
| Jul 27, 2023 | Inspection | 1 deficiency cited |
| Jul 11, 2023 | Inspection | No violation found |
| Jul 7, 2023 | Report to the state | 1 deficiency cited |
| Dec 13, 2022 | Inspection | No violation found |
| Nov 10, 2022 | Inspection | No violation found |
| Nov 8, 2022 | Report to the state | 1 deficiency cited |
| Aug 2, 2022 | Inspection | No violation found |
| Feb 2, 2022 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Apr 11, 1986.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 129 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 10 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 17.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| YWCA Olga H. Madrid Center This child care provider | 17 |
| Elizabeth Perez | 2 |
| Bustos Youth Center | 0 |
| World of Knowledge Early Learning Center | 23 |
| Learning Time Day Care & Kindergarten L.L.C. | 7 |
| Early Head Start at Stafford Ecc | 1 |
| Little Ceo’s Childcare Center | 5 |
| YWCA Early Childhood Education Center | 11 |
| Little Smiles Day Care | 9 |
| Beanie Learning Center | 3 |
| St. John Bosco Child Development Center | 23 |
| Bustos Daycare and Learning Center | 1 |
| Avance-Sa Ehs @ Mirasol Center | 2 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
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Replies
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Paid listing
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