Mossrock Kindercare
A licensed child care center in San Antonio, Texas 78230
2711 Mossrock, San Antonio, Texas 78230. (210) 341-1447.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 21 deficiencies cited in the last three years Middle in Bexar County: 5
- 3 rated High by Texas, its most serious level (needs attention)
- 32 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
21 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
32 inspections on record. The latest, on Aug 20, 2026: no violation found.
Rated High by Texas: Required Equipment in Vehicles - First-aid Kit, at the inspection on Jul 30, 2026
Rated High by Texas: AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited, at the report to the state on Jan 3, 2024
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jan 3, 2024
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
21 deficiencies in 7 months of the last 36. Last cited Jul 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jul 30, 2026: inspection5 deficiencies
-
Required Equipment in Vehicles - First-aid Kit
“Three of three vehicles used to transport children did not have a complete first aid kit containing all required supplies.”
-
Types of Vehicles Used to Transport Children - Be Maintained Safely
“A seatbelt was frayed in one of three vehicles used to transport children.”
-
Documented Annual Training- Required Content
“Two staff who administer medications did not have annual medication training within their last annual review date.”
-
Children’s Records - Immunizations
“Two of ten children’s files reviewed for immunizations did not have current immunizations in their file.”
-
Documentation of Training Requirements - Date
“Review of four of four transportation training certificates revealed the certificate did not contain the date training was completed or the length of the training in hours completed.”
Jan 15, 2026: inspection6 deficiencies
-
Administering Medication - Original Container with Child’s Name, Date
“An Epi-Pen assigned to a child with a food allergy did not have the original container labeled with the child’s name. Note: This was corrected at inspection when the parent was notified and returned to the parent for disposal.”
-
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“The operation does not have a signed food allergy emergency plan on file for the child with a known food allergy.”
-
Documented Annual Training Area - 24 Hours Required
“Four out of four staff files evaluated did not have training hours for the last training year available for review.”
-
Director Annual Training 30 Hours Required
“The director did not have training hours available for review for the last training year.”
-
Children’s Records Maintained
“Six out of six children’s files evaluated did not have current information in the files.”
-
Children’s Records - Immunizations
“Five out of six children’s files evaluated did not have current immunization records available for review.”
Jun 18, 2025: inspection1 deficiency
-
Requirement of Gas Leak Inspection
“The operations current gas inspection available for review during an inspection is expired.”
Jan 29, 2025: inspection2 deficiencies
-
Immunization Records, Exceptions, and Exemptions Current
“10 files were audited, 3 are missing up to date immunization records available for review during this inspection.”
-
Children’s Records - Health Statement
“10 files were audited, 3 are missing health statements from a health care professional available for review during this inspection.”
May 13, 2024: inspection3 deficiencies
-
Infant Care Area Furnishings and Equipment -Use of Safety Straps
“Two high chairs in the infant room do not have the lap safety straps equiped on the chairs.”
-
Maintenance of Building, Grounds and Equipment
“The playground has several toys that are dirty, and need to be repaired. There is also fungus growing in the mulch, and a gap in the gate of the fence that leads to the outside of the center.”
-
Safety - Areas Free From Hazards
“There is a mouse trap in the toddler classroom located behind an unlocked door.”
Feb 5, 2024: inspection1 deficiency
-
Children’s Records - Health Statement
“10 children’s files were checked, of those 5 do not contain a statement of health from a health care professional”
Jan 3, 2024: report to the state3 deficiencies
-
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
“During the course of an investigation conducted by DFPS, it was determined that child was neglectfully supervised by a caregiver. The child exited the facility unnoticed and was found by a passerby across the street. The child was gone for approximately 3 minutes and found unharmed before being brought back to the operation.”
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A child was unsupervised while in care when they exited the operation unnoticed.”
-
Naptime Child/Caregiver Ratio - Additional Employee Required
“It was found during a DFPS investigation that there were no additional caregivers available in the building during naptime.”
14 deficiencies older than three years
Sep 6, 2023: inspection1 deficiency
-
Maintenance Procedures for Active Play - Hazards Removed or Repaired
“There is extensive debris on the large playground.”
Aug 17, 2023: inspection1 deficiency
-
Maintenance Procedures for Active Play - Hazards Removed or Repaired
“There is extensive debris on the large playground.”
Jul 13, 2023: report to the state1 deficiency
-
Release of Children
“It was found that an identified parent was denied pickup of their children.”
Mar 13, 2023: inspection1 deficiency
-
Child/ Caregiver Ratio - 13 or More Children
“There were nine children with one caregiver with a specified age group of 12 to 17 months. This was corrected at inspection when four children were moved to the other infant rooms.”
Feb 24, 2023: inspection1 deficiency
-
Documentation of Fire Inspection
“A current fire inspection was not available for review.”
Feb 7, 2023: report to the state1 deficiency
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“Caregivers failed to use good Judgment when they felt it was appropriate to speak to children in a disrespectful manner. Note: caregivers are no longer employed by the operation.”
Jan 4, 2023: report to the state3 deficiencies
-
Prohibited Punishments - Corporal Punishment
“A caregiver was heard threatening children with “touch it and you die” and “just get away from me ‘cause I will end up in jail”.”
-
Prohibited Punishments - Humiliating, Rejecting, Yelling
“A caregiver was heard yelling at the children to stop crying and go to bed during nap.”
-
Prohibited Punishments - Using Harsh, Abusive or Profane Language
“A caregiver was heard cursing at children. The caregiver was also heard telling a child to perform a derogatory act on themselves.”
May 10, 2022: inspection1 deficiency
-
Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
“The loose fill on the playgrounds have not been maintained since last inspection. Loose fill did not measured at the proper depth.”
Mar 29, 2022: inspection4 deficiencies
-
Training Requirements for Employees and Caregivers - 24 Annual Training
“3 out of the 7 personnel files evaluated were missing annual training hours from the last full year of employement.”
-
Children Handwashing After Toileting or Diapering
“Two children did not wash their hands right after having a diaper change. Their hands were washed after reminding the caregiver.”
-
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“A child with a diagnosed food allergy does not have a food allergy emergency plan signed by a health care professional on file.”
-
Cots, Beds, Mats Labeled With Child’s Name
“Nap cots in some of the classrooms were not labeled or numbered using a nap chart.”
All 52 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 20, 2026 | Inspection | No violation found |
| Jul 30, 2026 | Inspection | 5 deficiencies cited |
| Apr 9, 2026 | Inspection | No violation found |
| Apr 2, 2026 | Report to the state | No violation found |
| Mar 26, 2026 | Inspection | No violation found |
| Mar 18, 2026 | Report to the state | No violation found |
| Jan 15, 2026 | Inspection | 6 deficiencies cited |
| Jul 1, 2025 | Inspection | No violation found |
| Jun 18, 2025 | Inspection | 1 deficiency cited |
| Jun 16, 2025 | Report to the state | No violation found |
| Jan 29, 2025 | Inspection | 2 deficiencies cited |
| Sep 19, 2024 | Inspection | No violation found |
| Sep 3, 2024 | Inspection | No violation found |
| Jul 16, 2024 | Inspection | No violation found |
| Jun 21, 2024 | Inspection | No violation found |
| May 20, 2024 | Inspection | No violation found |
| May 13, 2024 | Inspection | 3 deficiencies cited |
| May 9, 2024 | Report to the state | No violation found |
| Mar 11, 2024 | Inspection | No violation found |
| Feb 28, 2024 | Report to the state | No violation found |
| Feb 16, 2024 | Inspection | No violation found |
| Feb 5, 2024 | Inspection | 1 deficiency cited |
| Jan 3, 2024 | Report to the state | 3 deficiencies cited |
| Nov 6, 2023 | Inspection | No violation found |
| Oct 31, 2023 | Report to the state | No violation found |
| Oct 6, 2023 | Inspection | No violation found |
| Sep 6, 2023 | Inspection | 1 deficiency cited |
| Aug 28, 2023 | Report to the state | No violation found |
| Aug 17, 2023 | Inspection | 1 deficiency cited |
| Aug 15, 2023 | Report to the state | No violation found |
| Jul 17, 2023 | Inspection | No violation found |
| Jul 13, 2023 | Report to the state | 1 deficiency cited |
| Jul 6, 2023 | Inspection | No violation found |
| Jun 29, 2023 | Report to the state | No violation found |
| Mar 13, 2023 | Inspection | 1 deficiency cited |
| Feb 28, 2023 | Report to the state | No violation found |
| Feb 24, 2023 | Inspection | 1 deficiency cited |
| Feb 10, 2023 | Inspection | No violation found |
| Feb 7, 2023 | Report to the state | 1 deficiency cited |
| Feb 2, 2023 | Report to the state | No violation found |
| Jan 10, 2023 | Inspection | No violation found |
| Jan 6, 2023 | Report to the state | No violation found |
| Jan 4, 2023 | Report to the state | 3 deficiencies cited |
| Dec 22, 2022 | Inspection | No violation found |
| Dec 20, 2022 | Report to the state | No violation found |
| Jun 27, 2022 | Inspection | No violation found |
| Jun 21, 2022 | Report to the state | No violation found |
| May 10, 2022 | Inspection | 1 deficiency cited |
| Mar 29, 2022 | Inspection | 4 deficiencies cited |
| Mar 24, 2022 | Report to the state | No violation found |
| Jan 21, 2022 | Inspection | No violation found |
| Nov 15, 2021 | Report to the state | No violation found |
Is it licensed?
- Licensed Center, permit issued Jul 24, 1987.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 167 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 20 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 21.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Colonial Hills Child Development Center | 0 |
| Congregation Rodfei Sholom Pre-School | 14 |
| Angelica Gomez | 0 |
| The Kid’s Garden Learning Center | 3 |
| Kce Champions LLC @ Kipp Somos | 5 |
| Sierra Plumlee | Not given |
| Starbridge Academy | 0 |
| Luv N Care Child Development Center | 5 |
| Just Kids! Christian Learning Center & Child Care | 13 |
| Montessori Schoolhouse | 17 |
| The Pineapple School | 5 |
| Mossrock Kindercare This child care provider | 21 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.