Hearth Record

The Willow Child Development Center

A licensed child care center in Garland, Texas 75040

801 W Avenue D, Garland, Texas 75040. (972) 272-3221.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas Workforce Commission on Nov 2, 2026.

The last 24 months 9 deficiencies in 6 months of the last 36. Last cited Jul 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 deficiencies cited in the last three years

The middle of the 986 child care providers in Dallas County had 2.

30 inspections on record. The latest, on Aug 14, 2026: no violation found.

Rated High by Texas: Prohibited Punishments - Corporal Punishment, at the report to the state on Mar 4, 2026

Rated High by Texas: Basic Requirements for Infants - Never Unsupervised, at the report to the state on Dec 23, 2025

Rated High by Texas: AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age, at the inspection on Mar 27, 2025

1 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.

When those deficiencies happened

9 deficiencies in 6 months of the last 36. Last cited Jul 2026. Most serious: High. The last 3 years, to Nov 2, 2026.

9 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

Jul 21, 2026: report to the state1 deficiency

  • Requirements for Feeding Infants - Label Bottles/Cups

    “This standard was evaluated as part of an investigation and found to be deficient. Caregivers failed to verify name on bottle prior to feeding which caused an infant to receive the wrong bottle.”

    Rule 746.2419(6). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 5, 2026. Correction verified: Aug 14, 2026.

May 26, 2026: report to the state1 deficiency

  • Requirements for Feeding Infants - Label Bottles/Cups

    “During the investigation, it was determined that the operation failed to ensure that infant bottle was labeled and that the correct bottle was provided to the appropriate child.”

    Rule 746.2419(6). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jul 21, 2026.

Mar 4, 2026: report to the state1 deficiency

  • Prohibited Punishments - Corporal Punishment

    “After conducting interviews and reviewing the video footage, it was determined that a caregiver used inappropriate discipline by hitting a child on the arm.”

    Rule 746.2805(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 2, 2026. Correction verified: Apr 17, 2026.

Feb 24, 2026: report to the state1 deficiency

  • Arrangement of Napping Equipment -Provides Sufficient Walking and Work Space

    “The operation did not place the mats for sufficient walking space between them.”

    Rule 746.2909(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 24, 2026. Correction verified: Apr 17, 2026.

Dec 23, 2025: report to the state1 deficiency

  • Basic Requirements for Infants - Never Unsupervised

    “During the practice of a safety/emergency drill, a child was left unsupervised in the classroom for approximately two minutes.”

    Rule 746.2401(7). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 14, 2026. Correction verified: Jan 15, 2026.

Mar 27, 2025: inspection3 deficiencies

  • AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age

    “It was determined than an infant under twelve months was placed in the crib multiple times with a blanket”

    Rule 746.2415(b). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 27, 2025. Correction verified: Apr 3, 2025.

  • Activities for Infants - Not in Restrictive Device for more than 15 Minutes

    “It was determined that two infants were obsevred in restrictive devices for over an hour.”

    Rule 746.2417(2)(B). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 27, 2025. Correction verified: Apr 3, 2025.

  • Chairs - Safety Straps Used if Required by Manufacturer

    “Two classrooms had straps missing from seats infants are using on a daily basis.”

    Rule 746.4501(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 27, 2025. Correction verified: Apr 3, 2025.

Mar 18, 2025: report to the state1 deficiency

  • Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional

    “Caregivers did not follow written feeding instructions, leading to an infant missing a bottle feeding.”

    Rule 746.2421(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 23, 2025. Correction verified: Apr 24, 2025.

5 deficiencies older than three years
Mar 28, 2023: report to the state1 deficiency

  • Provide care consistent with child’s habits, interests, strengths, special needs, including any special supervision needs

    “Child was left outside on playground unattended for 10 minutes.”

    Rule 746.1203(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 4, 2023. Correction verified: May 3, 2023.

Feb 21, 2023: report to the state2 deficiencies

  • Not Under the Influence of Alcohol or Controlled Substance

    “Caregiver was allowed to supervise children under the influence.”

    Rule 746.3703(c). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 3, 2023. Correction verified: Mar 9, 2023.

  • No Smoking or Use of Tobacco Including E-Cigarettes or Vaporizers

    “Caregiver was smoking a controlled substance on the premises.”

    Rule 746.3703(d). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 3, 2023. Correction verified: Mar 9, 2023.

Oct 5, 2022: report to the state2 deficiencies

  • Responsibilities of Caregivers - Supervision of Children

    “The caregivers did not follow their operation policy for supervision when transitioning children from the classroom.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 27, 2022. Correction verified: Nov 10, 2022.

  • Parental Communication - Situation that Placed a Child at Risk

    “The operation did notify a parent after a child was left unattended in the classroom when the fire alarm went off unexpectedly.”

    Rule 746.307(b)(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 27, 2022. Correction verified: Nov 10, 2022.

All 43 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Aug 14, 2026InspectionNo violation found
Jul 31, 2026InspectionNo violation found
Jul 23, 2026InspectionNo violation found
Jul 21, 2026Report to the state1 deficiency cited
Jul 9, 2026InspectionNo violation found
Jul 7, 2026Report to the stateNo violation found
Jun 16, 2026InspectionNo violation found
May 28, 2026InspectionNo violation found
May 26, 2026Report to the state1 deficiency cited
Apr 17, 2026InspectionNo violation found
Apr 2, 2026InspectionNo violation found
Mar 26, 2026InspectionNo violation found
Mar 16, 2026InspectionNo violation found
Mar 5, 2026InspectionNo violation found
Mar 4, 2026Report to the state1 deficiency cited
Mar 2, 2026InspectionNo violation found
Feb 26, 2026InspectionNo violation found
Feb 24, 2026Report to the state1 deficiency cited
Feb 13, 2026InspectionNo violation found
Jan 15, 2026InspectionNo violation found
Dec 23, 2025InspectionNo violation found
Dec 23, 2025Report to the state1 deficiency cited
Oct 7, 2025InspectionNo violation found
Jul 14, 2025Report to the stateNo violation found
Apr 3, 2025InspectionNo violation found
Mar 27, 2025Inspection3 deficiencies cited
Mar 18, 2025Report to the state1 deficiency cited
Mar 18, 2025InspectionNo violation found
Sep 30, 2024InspectionNo violation found
Sep 26, 2024Report to the stateNo violation found
Apr 18, 2024InspectionNo violation found
May 3, 2023InspectionNo violation found
Mar 31, 2023InspectionNo violation found
Mar 28, 2023Report to the state1 deficiency cited
Mar 9, 2023InspectionNo violation found
Feb 21, 2023InspectionNo violation found
Feb 21, 2023Report to the state2 deficiencies cited
Nov 10, 2022InspectionNo violation found
Oct 6, 2022InspectionNo violation found
Oct 5, 2022Report to the state2 deficiencies cited
Jun 2, 2022InspectionNo violation found
Feb 17, 2022InspectionNo violation found
Feb 14, 2022Report to the stateNo violation found

Is it licensed?

  • Licensed Center, permit issued Mar 13, 1987.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 256 children.
Source:

Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 13 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not star-rated in Texas Rising Star (TWC’s code: ELD).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.

How does it compare nearby?

  • Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 9.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

12 of the 986 in Dallas County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
The Willow Child Development Center This child care provider9
Happy Days School0
Lighthouse Bilingual Academy0
Tien Thi Kim Dinh1
Prep Montessori Academy2
Nieves Leticia Montoya0
Mount Hebron Dcc1
Latoya Dashe White0
Primrose School of Firewheel3
Launchpad Learning Center5
Joyce MillerNot given
Kristi Young0
Bumblebee Little School1

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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