Madonna Center
A licensed child care center in San Antonio, Texas 78237
1906 Castroville Rd, San Antonio, Texas 78237. (210) 432-2374.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 27 deficiencies cited in the last three years Middle in Bexar County: 5
- 10 rated High by Texas, its most serious level (needs attention)
- 45 inspections on record
- 3-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
27 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
45 inspections on record. The latest, on Oct 21, 2026: no violation found.
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jun 1, 2026
Rated High by Texas: AP Initial background checks submitted - At the time you hire someone, at the inspection on Apr 6, 2026
Rated High by Texas: AP Initial background checks submitted - At the time you contract with someone who requires a background check, at the inspection on Mar 31, 2026
7 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
27 deficiencies in 13 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Aug 25, 2026: inspection3 deficiencies
-
Infant Care Area Furnishings and Equipment -Use of Safety Straps
“During the inspection, 14 bucket seats in two infant classrooms were observed without safety straps to secure the children.”
-
Emergency Evacuation and Relocation Diagram - Posted in Each Room
“Three classrooms did not have the evacuation maps posted in the classroom. Note: This was corrected at inspection when evacuation maps were posted in the classroom.”
-
Documented Annual Training- Required Content
“Three of four staff files evaluated did not have health and safety trainings available for review.”
Aug 11, 2026: inspection1 deficiency
-
Requirements for Feeding Infants - Label Bottles/Cups
“All four infant bottles in the Infant 0-6 month old classroom had no labels on the bottles with their names.”
Jun 1, 2026: report to the state3 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“During the course of the investigation, it was noted operation staff failed to provide adequate supervision due to daily incidents where children are fighting among themselves while in care.”
-
Written Operational Policies - Suspension and Expulsion
“Throughout the investigation, it was observed that the operational policy lacks provisions for the processes of suspension and expulsion.”
-
School-age Furnishings and Equipment - Age-appropriate Rest Equipment
“During the investigation, it was noted school-aged children were napping on the class floor.”
Apr 6, 2026: inspection1 deficiency
-
AP Initial background checks submitted - At the time you hire someone
“During the inspection, it was determined that an individual present at the operation does not have a valid background check. Note: This was corrected when background check was re-submitted to change Role Type during inspection.”
Mar 31, 2026: inspection1 deficiency
-
AP Initial background checks submitted - At the time you contract with someone who requires a background check
“During the inspection, it was determined that an individual present at the operation does not have a valid background check completed for this operation.”
Mar 24, 2026: report to the state1 deficiency
-
AP Initial background checks submitted - At the time you contract with someone who requires a background check
“During the course of this investigation, it was found that the staff member who accompanied the child in the ambulance to the hospital had not completed a valid background check for this operation.”
Jan 22, 2026: report to the state3 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2026.”
-
Report Situation Placing Children at Risk
“During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2025. The incident was not reported to Child Care Regulation (CCR) until 1/27/2026.”
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Parental Communication - Situation that Placed a Child at Risk
“During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2025. The operation did not notify the parent.”
Dec 1, 2025: inspection1 deficiency
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“One caregiver in classroom D-12 was observed working in the classrooms supervising children without receiving a background check and letter of eligibility. NOTE: This was corrected at inspection when the caregiver left the operation and a background check was submitted.”
Nov 5, 2025: inspection1 deficiency
-
Responsibilities of Caregivers - Know children’s names and ages
“At time of inspection multiple caregivers were unable to provide the ages of the children in their class.”
Oct 6, 2025: inspection2 deficiencies
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Responsibilities of Caregivers - Know children’s names and ages
“At time of inspection two toddler caregivers were unable to provide the ages of the children in their class.”
-
Infant Care Area Furnishings and Equipment -Use of Safety Straps
“During the inspection, it was observed that infants seated in restrictive devices were not properly secured with straps. This was corrected at inspection.”
Apr 9, 2025: inspection1 deficiency
-
Arrangement of Napping Equipment - Not Blocking Entrances or Exits
“Napping children were observed placed in front of exits in multiple classrooms. This was corrected when the director moved each child away from the exits.”
Jan 23, 2025: inspection1 deficiency
-
Food Service and Preparation Requirement - Use Sanitary Holders
“In toddler room, the children were served crackers without a plate or napkin. This was corrected when it was addressed with the caregiver and caregiver provided plastic plates for the children to eat their snack on.”
Nov 14, 2024: inspection1 deficiency
-
Children Handwashing After Toileting or Diapering
“A caregiver did not wash an infant’s hands after changing their diaper. This was corrected when the caregiver was reminded about handwashing procedures and the caregiver washed the infant’s hands.”
Sep 26, 2024: inspection1 deficiency
-
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
“Cleaning solutions and chemicals were observed under the sinks in three children’s restrooms without child safety locks.”
Jan 17, 2024: inspection6 deficiencies
-
Electronic Child Safety Alarm - is equipped in each vehicle
“A vehicle that is used to transport children is not equipped with an electronic child safety alarm.”
-
Food Service and Preparation Requirement - Use Sanitary Holders
“Crackers were served on a bare table for children to eat from.”
-
Safety - Areas Free From Hazards
“Children were observed using a restroom in a room filled with stacks of boxes and other storage items.”
-
Measurement of Use Zone for Slides - No Overlap
“A piece of outdoor play equipment was observed in front of a slide on the playground. The equipment overlapped the slide’s required use zone.”
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Handwashing Sink in Diaper-Changing Area
“An infant classroom with a diaper-changing area does not have a handwashing sink.”
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Required Personnel Records
“The following personnel records were not available for review at time of inspection: proof of education, notarized Affidavit for Applicants for Employment form, proof of background check eligibility letter, copy of photo ID, and signed statement employees recieved copies of operational policies and employee policies.”
8 deficiencies older than three years
Sep 24, 2023: report to the state2 deficiencies
-
Child/ Caregiver Ratio - 13 or More Children
“Based off information gathered, a child was bitten by another child when the classroom was out of ratio by one child. There were 6 infants present with a specified age group of 15 months with only one caregiver.”
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Parental Notification of Less Serious Injuries
“Based off information gathered, a parent wasn’t notified at pick up the same day their child was bitten by another child. The parent was notified two days later.”
Jan 18, 2023: inspection1 deficiency
-
Children’s Records - Immunizations
“Five of ten children’s files did not contain up to date immunization records.”
Jan 11, 2023: report to the state1 deficiency
-
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
“Three of twenty two caregivers did not have a current CPR/First Aid certificate on file.”
Sep 7, 2022: inspection1 deficiency
-
Child/ Caregiver Ratio - 13 or More Children
“During inspection it was observed that one caregiver had 8 children in care ages 8 month, 9 month, 9 month, 9 month, 10 month, 10 month, 12 month, and 18 month. Based on the ages of the children caregiver is out of ratio.”
Jul 6, 2022: report to the state1 deficiency
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“Caregiver’s used poor judgment when they failed to touch the playground equipment that is unshaded, ensuring the playground equipment was cool enough for children to play. This resulted in a child receiving a burn on abdomen area.”
Feb 1, 2022: inspection1 deficiency
-
Fire Extinguishers Serviced
“Two fire extinguishers in the center vans have not been serviced, as required.”
Nov 23, 2021: inspection1 deficiency
-
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The operation did not have a current fire inspection. The last fire inspection was conducted on 8/3/2020.”
All 72 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 21, 2026 | Inspection | No violation found |
| Aug 25, 2026 | Inspection | 3 deficiencies cited |
| Aug 11, 2026 | Inspection | 1 deficiency cited |
| Jul 30, 2026 | Report to the state | No violation found |
| Jul 28, 2026 | Inspection | No violation found |
| Jun 29, 2026 | Inspection | No violation found |
| Jun 8, 2026 | Inspection | No violation found |
| Jun 1, 2026 | Report to the state | 3 deficiencies cited |
| Apr 15, 2026 | Inspection | No violation found |
| Apr 6, 2026 | Inspection | 1 deficiency cited |
| Apr 2, 2026 | Report to the state | No violation found |
| Mar 31, 2026 | Inspection | 1 deficiency cited |
| Mar 25, 2026 | Inspection | No violation found |
| Mar 24, 2026 | Report to the state | 1 deficiency cited |
| Mar 2, 2026 | Inspection | No violation found |
| Feb 23, 2026 | Inspection | No violation found |
| Feb 18, 2026 | Report to the state | No violation found |
| Jan 27, 2026 | Inspection | No violation found |
| Jan 22, 2026 | Report to the state | 3 deficiencies cited |
| Dec 1, 2025 | Inspection | 1 deficiency cited |
| Nov 5, 2025 | Inspection | 1 deficiency cited |
| Oct 6, 2025 | Inspection | 2 deficiencies cited |
| Sep 24, 2025 | Inspection | No violation found |
| Sep 22, 2025 | Report to the state | No violation found |
| Sep 16, 2025 | Inspection | No violation found |
| Sep 16, 2025 | Report to the state | No violation found |
| Aug 13, 2025 | Inspection | No violation found |
| Aug 4, 2025 | Inspection | No violation found |
| Jul 28, 2025 | Inspection | No violation found |
| Jul 25, 2025 | Report to the state | No violation found |
| May 16, 2025 | Inspection | No violation found |
| May 9, 2025 | Report to the state | No violation found |
| Apr 9, 2025 | Inspection | 1 deficiency cited |
| Mar 31, 2025 | Report to the state | No violation found |
| Jan 23, 2025 | Inspection | 1 deficiency cited |
| Jan 14, 2025 | Report to the state | No violation found |
| Jan 10, 2025 | Inspection | No violation found |
| Jan 8, 2025 | Report to the state | No violation found |
| Jan 7, 2025 | Inspection | No violation found |
| Nov 14, 2024 | Inspection | 1 deficiency cited |
| Nov 12, 2024 | Report to the state | No violation found |
| Oct 2, 2024 | Inspection | No violation found |
| Sep 30, 2024 | Report to the state | No violation found |
| Sep 26, 2024 | Inspection | 1 deficiency cited |
| Jul 12, 2024 | Inspection | No violation found |
| Jul 9, 2024 | Report to the state | No violation found |
| Jun 3, 2024 | Inspection | No violation found |
| May 21, 2024 | Report to the state | No violation found |
| Feb 6, 2024 | Inspection | No violation found |
| Jan 17, 2024 | Inspection | 6 deficiencies cited |
| Nov 6, 2023 | Inspection | No violation found |
| Oct 5, 2023 | Report to the state | No violation found |
| Sep 28, 2023 | Inspection | No violation found |
| Sep 24, 2023 | Report to the state | 2 deficiencies cited |
| Jul 10, 2023 | Inspection | No violation found |
| Jun 29, 2023 | Report to the state | No violation found |
| May 15, 2023 | Inspection | No violation found |
| May 12, 2023 | Report to the state | No violation found |
| Feb 21, 2023 | Inspection | No violation found |
| Feb 21, 2023 | Report to the state | No violation found |
| Jan 18, 2023 | Inspection | 1 deficiency cited |
| Jan 11, 2023 | Report to the state | 1 deficiency cited |
| Jan 10, 2023 | Report to the state | No violation found |
| Sep 16, 2022 | Inspection | No violation found |
| Sep 7, 2022 | Inspection | 1 deficiency cited |
| Aug 30, 2022 | Report to the state | No violation found |
| Jul 6, 2022 | Report to the state | 1 deficiency cited |
| Jun 30, 2022 | Report to the state | No violation found |
| May 11, 2022 | Inspection | No violation found |
| Apr 29, 2022 | Inspection | No violation found |
| Feb 1, 2022 | Inspection | 1 deficiency cited |
| Nov 23, 2021 | Inspection | 1 deficiency cited |
Is it licensed?
- Licensed Center, permit issued Oct 11, 1985.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 204 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 27 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 3-Star (the middle of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 27.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Madonna Center This child care provider | 27 |
| Elizabeth Perez | 2 |
| Bustos Youth Center | 0 |
| World of Knowledge Early Learning Center | 23 |
| Learning Time Day Care & Kindergarten L.L.C. | 7 |
| Early Head Start at Stafford Ecc | 1 |
| Little Ceo’s Childcare Center | 5 |
| YWCA Early Childhood Education Center | 11 |
| Little Smiles Day Care | 9 |
| Beanie Learning Center | 3 |
| St. John Bosco Child Development Center | 23 |
| Bustos Daycare and Learning Center | 1 |
| Avance-Sa Ehs @ Mirasol Center | 2 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.