Stair Steps 2 Learning
A licensed child care center in Houston, Texas 77064
13303 Windfern Rd, Houston, Texas 77064. (281) 469-0485.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 40 deficiencies cited in the last three years Middle in Harris County: 4
- 10 rated High by Texas, its most serious level (needs attention)
- 14 inspections on record
- Not star-rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
40 deficiencies cited in the last three years
The middle of the 2,139 child care providers in Harris County had 4.
14 inspections on record. The latest, on Sep 14, 2026: 6 deficiencies cited.
Rated High by Texas: Required Admission Information - Emergency Medical Authorization, at the inspection on Sep 14, 2026
Rated High by Texas: Director Responsibilities - Operate in Compliance, at the inspection on May 15, 2026
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the inspection on May 15, 2026
7 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
39 deficiencies in 6 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Sep 14, 2026: inspection6 deficiencies
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Required Admission Information - Emergency Medical Authorization
“During review of record keeping 3 out of 10 record evaluated did not include emergency medical authorization.”
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Required Admission Information - Emergency Contact
“During review of record keeping 5 out of 10 record evaluated did not include emergency contact information.”
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Children’s Records - Health Statement
“During review of record keeping 7 out of 10 records evaluated did not include a health statement.”
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Children’s Records - Immunizations
“During review of record keeping 5 out of 10 records evaluated did not have immunizations.”
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Required Admission Information - Physician Information
“During review of record keeping 2 out of 10 records evaluated did not have physician information.”
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Required Admission Information - Date of Admission
“During review of record keeping 4 out of 10 record evaluated did not include an admissions date.”
May 20, 2026: inspection3 deficiencies
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Each Caregiver and the Director Must Have Current Training in pediatric CPR
“During the inspection a caregiver supervising infants was found to not have current CPR training as required.”
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Transportation Safety Training -Director and Employee Complete 2 Hours Annually
“Director and caregiver responsible for transportation was found to not have current transportation training.”
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Background Check Validation - Every 3 months each operation, other than a licensed, registered, or listed home, must validate current list
“Background check validation has not been completed since January 2026.”
May 15, 2026: inspection6 deficiencies
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Director Responsibilities - Operate in Compliance
“The director has failed to ensure the operation is operating in compliance with minimum standards.”
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“During the inspection I observed an 11 year old alone in a classroom without a caregiver.”
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Floors, ceilings and Walls in Good Repair and Clean
“During the inspection I observed peeled paint and exposed sheet rock from missing boarder along the walls of the building.”
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Space Requirements - Under 18 Months of Age Separate from Older Children
“During the inspection I observed two infants ages 13 and 15 months in the main room with children as old as 6 years old.”
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Screen Time Activities - Not Used for Under Two
“During the inspection I observed two children ages 13 months and 15 months in the main room watching television. This was corrected when the caregivers took the children to their classsrooms and turned off the television.”
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Required Records Maintained and Made Available - Personnel and Training Records
“The operation was unable to provide 2 personnel files requested during the inspection.”
Oct 3, 2025: inspection4 deficiencies
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Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The operation was found to not have a current fire inspection as required.”
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Maintenance of Building, Grounds and Equipment
“During the inspection I observed a iron fence that was missing a picket”
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Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
“The operation has failed to maintain adquate loose-fill surfacing on equipmnet 5ft or less.”
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Measurement of Use Zone for Stationary Equipment
“The operation does not have 6 inches of use zone space for stationary equipment on the playground.”
Sep 18, 2025: inspection14 deficiencies
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AP Initial background checks submitted - At the time you hire someone
“During the inspection I observed a person without an eligible background check providing direct care to 6 infants between the ages of 6 months and 17 months.”
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AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
“During the inspection I observed a 6 month old asleep in a crib with a blanket.”
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Requirements for Feeding Infants - Never Prop Bottles
“During the walkthrough of the infant room I observed an infant in a swing with a bottle propped with a blanket.”
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Infant May Not Sleep in a Restrictive Device
“During the walkthrough I observed an infant asleep in a restrictive device.”
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Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The operation was found to not have a current fire inspection as required.”
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Required Admission Information - Emergency Medical Authorization
“During the inspection 1 out of 10 records did not have emergency medical authorizartion.”
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Child/ Caregiver Ratio - 13 or More Children
“During the inspection I observed 1 caregiver caring for 6 infants ages 6,6,11,16,16 and 17 months ratio of 1:4. The caregiver was over ratio by 2.”
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Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
“The operation has failed to maintain adquate loose-fill surfacing on equipmnet 5ft or less.”
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Required Admission Information - Emergency Contact
“During review of record keeping 2 out of 10 files evalluated did not have all required information. Missing the address for the emergency contact provided.”
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Documented Annual Training Area - 24 Hours Required
“During review of personnel 2 caregivers were found to have not retrieved 24 hours of annual training as required.”
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Director Annual Training 30 Hours Required
“During review of personnel the director was found to not obtained 30 hours of annual training as required.”
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Measurement of Use Zone for Stationary Equipment
“The operation does not have 6 inches of use zone space for stationary equipment on the playground.”
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Children’s Records - Health Statement
“During review of children’s records 4 out of 10 records evaluated did not include a health statement.”
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Children’s Records - Immunizations
“During review of record keeping 3 out of 10 files evaluated did not have current immunizations.”
Sep 18, 2024: inspection5 deficiencies
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Documented Annual Training - Caregivers of Children Under 24 Months Required
“During review of records for the infant teacher it was determined that the caregiver did not have current training in Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain developmen”
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Transportation Safety Training -Director and Employee Complete 2 Hours Annually
“During review of files the director and caregiver who provides transportation did not have current transporation training.”
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Infant Care Area Furnishings and Equipment -Use of Safety Straps
“During the inspection I observed 2 infants ages 12 months and 13 months in highchairs without the safety straps fastened as required. This was corrected when the caregiver fastened the straps.”
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Maintenance of Building, Grounds and Equipment
“During inspection of the outdoor play area the exit door to the playground was found to not close easily. Door latch was found to be grinding when attempting to pull closed.”
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Screen Time Activities - Not Used for Under Two
“During the inspection I observed two infants in the main room with the television on. This was corrected when the caregiver turned off the tv.”
Jan 19, 2024: assessment1 deficiency
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Report Number of Employees
“A review of the Employees Who Left Employment in 2023 data from January 17, 2024, revealed that the center had not reported the number of employees who left employment in 2023 by January 15, 2024, as required.”
Nov 17, 2023: inspection1 deficiency
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Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
“Playground loose fill is less than an inch ruler.”
19 deficiencies older than three years
Oct 10, 2023: inspection2 deficiencies
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Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
“There is no surfacing under the play equipment with a containing slide.”
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Annual Fire Inspection - Conducted by Fire Marshal
“Fire inspection is not up to date.”
Sep 25, 2023: inspection11 deficiencies
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Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
“During the walk-through, there was a lysol spray and disinfection wipes accessible to the children in the restroom and in the toddler s room.”
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Required Equipment in Vehicles - First-aid Kit
“The two vans use to transport the children is missing a first aid kit.”
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Electronic Child Safety Alarm - is equipped in each vehicle
“The two vans use to transport the children does not have a child safety alarm.”
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Maintenance of Building, Grounds and Equipment
“There were tree branches on the playground and accessible to the children.”
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Safety - Air Conditioners, Fans, Heaters Safeguarded
“Fan were in use and accessible to children in the school-age room Correction: Caregiver removed the fan away from the children.”
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Measurement of Use Zone for Slides - in Front of Access and on Sides
“The use zone for the play structure were not six feet from the other equipment and the slide exit”
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Measurement of Use Zone for Rotating and Rocking Equipment (Sitting)
“The use zone for the rocking equipment was less than 6 ft apart from the other play equipment.”
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Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
“There is no surfacing under the play equipment with a containing slide.”
-
Annual Fire Inspection - Conducted by Fire Marshal
“Fire inspection is not up to date.”
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Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
“An infant feeding instruction was not provided during inspection. Correction: Parent of the infant filled out the feeding instruction during pick up time.”
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Required Records Maintained and Made Available - Playground Maintenance Records
“Playground maintenance checklists was not provided during inspection.”
Oct 25, 2022: assessment1 deficiency
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Transportation Safety Training -Director and Employee Complete 2 Hours Annually
“The annual transportation safety training has not been received for the director.”
Oct 11, 2022: inspection5 deficiencies
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Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
“All staff members including the director have first aid/cpr that is expired and requires renewal.”
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Transportation Safety Training -Director and Employee Complete 2 Hours Annually
“Staff, which included the director, did not have current transportation safety training.”
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Safety - Areas Free From Hazards
“On the playground it was observed there were two fences that have areas that need fixed. Also one piece of play euipment on the playground has a yellow steering wheel that has cracked holes in it.”
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Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
“The operation did not provide proof of liability insurance coverage to Licensing in their provider portal by the anniversary date of the issuance of their permit.”
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Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
“Documentation was not available for emergency practices and playground maintenance. The director certificate was also not on site.”
All 16 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 14, 2026 | Inspection | 6 deficiencies cited |
| Jul 31, 2026 | Inspection | No violation found |
| May 20, 2026 | Inspection | 3 deficiencies cited |
| May 15, 2026 | Inspection | 6 deficiencies cited |
| Oct 3, 2025 | Inspection | 4 deficiencies cited |
| Sep 18, 2025 | Inspection | 14 deficiencies cited |
| Sep 18, 2024 | Inspection | 5 deficiencies cited |
| Jul 31, 2024 | Inspection | No violation found |
| Jan 19, 2024 | Assessment | 1 deficiency cited |
| Dec 12, 2023 | Inspection | No violation found |
| Nov 17, 2023 | Inspection | 1 deficiency cited |
| Oct 19, 2023 | Inspection | No violation found |
| Oct 10, 2023 | Inspection | 2 deficiencies cited |
| Sep 25, 2023 | Inspection | 11 deficiencies cited |
| Oct 25, 2022 | Assessment | 1 deficiency cited |
| Oct 11, 2022 | Inspection | 5 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Jan 27, 2012.
- Its permit has conditions.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 130 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 0 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not star-rated in Texas Rising Star (TWC’s code: SUSI).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 2139 child care providers in Harris County, the middle value for deficiencies cited in the last three years was 4; this one had 40.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Stair Steps 2 Learning This child care provider | 40 |
| Ercilia Norma Pincay | 2 |
| Kids ‘r’ Kids #4 | 16 |
| Duom Pham | 5 |
| Shining Starz Learning Center Inc. | 5 |
| Sunshine Kidz | 4 |
| Full of Care Learning Center | 1 |
| Carriage Lane Learning Center | 8 |
| Gloria D. Lacson Fc., Inc. DBA., Sweet Angels Day Care | 8 |
| Loc Thi Pham | 5 |
| Happy Beginnings Child Care | 5 |
| Starting Point Childrens Center | 17 |
| Fiona Ta Le | Not given |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.