Hearth Record

Primrose School of Southwest Austin

A licensed child care center in Austin, Texas 78749

4920 Davis Ln, Austin, Texas 78749. (512) 292-7792.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Oct 30, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Nov 2023. Most serious: Medium High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

4 deficiencies cited in the last three years

The middle of the 624 child care providers in Travis County had 3.

10 inspections on record. The latest, on Aug 13, 2026: no violation found.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 30, 2026. Updated daily.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Nov 2023. Most serious: Medium High. The last 3 years, to Oct 30, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 30, 2026. Updated daily.

Nov 21, 2023: inspection4 deficiencies

  • Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training

    “A staff member that requires 24 hours of preservice training has only 17 of the required hours and is in the classroom with children.”

    Rule 746.1301(a)(2)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 1, 2023. Correction verified: Dec 12, 2023.

  • Administering Medication - Not After Expiration date

    “Six of twenty two medications were expired. The Director threw them out and will follow up with the families to ensure the correct in date medicines are present when needed.”

    Rule 746.3805(b)(3). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 21, 2023.

  • Required Admission Information-Completed Food Allergy Plan

    “A child with a food allergy that requires an epi-pen did not have a food allergy plan in their records.”

    Rule 746.605(16). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 1, 2023. Correction verified: Dec 12, 2023.

  • Written Feeding Instructions - Review and Update Every 30 Days

    “There were no children in the two infant classrooms with up to date feeding forms.”

    Rule 746.2421(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 1, 2023. Correction verified: Dec 12, 2023.

3 deficiencies older than three years
Jan 18, 2023: inspection1 deficiency

  • CPR Training and Recertification Adhere to Guidelines-skill based

    “One caregiver took CPR training online that did not include in-person practice with a CPR manikin as required.”

    Rule 746.1315(b)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 10, 2023. Correction verified: Jan 20, 2023.

Nov 4, 2022: report to the state1 deficiency

  • Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.

    “The loose fill surfacing under the climbing ladder a child fell off of did not meet the required depth of 9 inches.”

    Rule 746.4907(a)(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 9, 2022. Correction verified: Dec 15, 2022.

Mar 16, 2022: inspection1 deficiency

  • Posting Requirements - License

    “The operaiton did not have all the required items posted.”

    Rule 746.401(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 16, 2022. Correction verified: Mar 30, 2022.

All 13 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Aug 13, 2026InspectionNo violation found
Sep 2, 2025InspectionNo violation found
Oct 17, 2024InspectionNo violation found
Oct 9, 2024Report to the stateNo violation found
Nov 21, 2023Inspection4 deficiencies cited
Jan 18, 2023Inspection1 deficiency cited
Dec 15, 2022InspectionNo violation found
Nov 8, 2022InspectionNo violation found
Nov 4, 2022Report to the state1 deficiency cited
Apr 13, 2022InspectionNo violation found
Mar 30, 2022InspectionNo violation found
Mar 22, 2022Report to the stateNo violation found
Mar 16, 2022Inspection1 deficiency cited

Is it licensed?

  • Licensed Center, permit issued Jun 10, 2011.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
Source:

Texas HHSC, child care operations. Released Oct 30, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 3 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Oct 30, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Oct 30, 2026. Updated daily.

How does it compare nearby?

  • Among 624 child care providers in Travis County, the middle value for deficiencies cited in the last three years was 3; this one had 4.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 30, 2026. Updated daily.

12 of the 624 in Travis County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Primrose School of Southwest Austin This child care provider4
Abiding Love Lutheran Child Development Center3
Shepherd of the Hills Presbyterian Church Preschool0
Life Time Fitness Camps12
Aisd Mills Third Base0
Bloom Preschool5
Let It Shine Enrichment Academy0
Mini Miracles1
Country Home Learning Center #7, Ltd1
The Nest0
Patton Crew2
Chiquitines Nanny’s Home Care3
Redbud Schoolhouse LLC0

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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