Hearth Record

Imagination Express Learning Center, LLC

A licensed child care center in Palmview, Texas 78574

504 Palmview Commercial Dr, Palmview, Texas 78574. (956) 581-1956.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas Workforce Commission on Nov 2, 2026.

The last 24 months 9 deficiencies in 3 months of the last 36. Last cited Jul 2026. Most serious: Medium High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 deficiencies cited in the last three years

The middle of the 479 child care providers in Hidalgo County had 3.

13 inspections on record. The latest, on Aug 26, 2026: no violation found.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.

When those deficiencies happened

9 deficiencies in 3 months of the last 36. Last cited Jul 2026. Most serious: Medium High. The last 3 years, to Nov 2, 2026.

9 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

Jul 31, 2026: inspection5 deficiencies

  • Food Service and Preparation Requirement - Discard Single-Service Items

    “Single-use disposable foam cups were labeled with each child’s name in the afterschool room. According to the caregiver the children reuse the same disposable cup through out the day. Note: This was addressed during inspection and the labeled foam cups were discarded.”

    Rule 746.3317(4). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jul 31, 2026.

  • Maintenance of Building, Grounds and Equipment

    “The wooden fence in the outdoor playground was observed with peeling paint and a broken picket. Brush was observed growing through and over a metal fence from the neighboring property into the outdoor playground. This posed a safety hazard as the brush was accessible to children.”

    Rule 746.3407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 3, 2026. Correction verified: Aug 20, 2026.

  • Children Handwashing After Toileting or Diapering

    “A caregiver did not wash a child’s hands after a diaper change in the toddler room. Note:This was addressed during inspection and the child’s hands were washed.”

    Rule 746.3417(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 31, 2026. Correction verified: Aug 20, 2026.

  • Diapering Procedures - Use Disposable Gloves

    “A caregiver did not wash their hands after conducting a diaper change in the toddler room. Note: This was addressed during the inspection and the caregiver washed their hands.”

    Rule 746.3505(c). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 31, 2026. Correction verified: Aug 20, 2026.

  • Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures

    “The emergency preparedness plan reviewed did not include the procedures how children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments; and the name and address of the alternate shelter away from the center that will be used as needed.”

    Rule 746.5202(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 3, 2026. Correction verified: Aug 20, 2026.

Sep 4, 2025: inspection3 deficiencies

  • Maintenance of Building, Grounds and Equipment

    “Brush was observed growing through and over a metal fence from the neighboring property in the school-aged children’s outdoor playground. This posed a safety hazard as the brush was accessible to children.”

    Rule 746.3407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 8, 2025. Correction verified: Sep 8, 2025.

  • Written Operational Policies - Preventing and Responding to Abuse and Neglect

    “The operational policies reviewed did not include the following information: (B) Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect; (C) Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect; and (D) Strategies for coordination between the center and appropriate community organizations.”

    Rule 746.501(a)(26). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 8, 2025. Correction verified: Sep 8, 2025.

  • Required Personnel Records - Required Affidavit (Form 2912)

    “1 of 6 personnel records reviewed was missing the Pre-Employment Affidavit for Applicants for Employment at Certain Child Care Operations (Form 2912).”

    Rule 746.901(5). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 6, 2025. Correction verified: Sep 5, 2025.

Jan 24, 2025: assessment1 deficiency

  • Report Number of Employees

    “A review of the Employees Who Left Employment in 2024 data from January 21, 2025, revealed the center had not reported the number of employees who left employment in 2024 by January 15, 2025, as required.”

    Rule 746.303(b). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 2, 2025. Correction verified: Jan 27, 2025.

13 deficiencies older than three years
Sep 26, 2023: inspection1 deficiency

  • Maintenance of Building, Grounds and Equipment

    “There was a broken tree branch at the operation.”

    Rule 746.3407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 29, 2023. Correction verified: Oct 5, 2023.

Oct 6, 2022: inspection3 deficiencies

  • Electronic Child Safety Alarm - installed and maintained according to manufacturer’s instructions

    “The child safety alarm in one transportation vehicle was not working properly.”

    Rule 746.5625(b). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 10, 2022. Correction verified: Oct 13, 2022.

  • Maintenance of Building, Grounds and Equipment

    “The vent in two classrooms was observed with dust and debris. Corrected at Inspection: The vents were cleaned during the inspection.”

    Rule 746.3407. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Oct 6, 2022.

  • Requirement of Gas Leak Inspection

    “There was no gas leak inspection conducted for the child care operation.”

    Rule 746.5401. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 10, 2022. Correction verified: Oct 13, 2022.

Feb 17, 2022: inspection1 deficiency

  • AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant

    “An infant was asleep facing down in the play yard.”

    Rule 746.2427. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 17, 2022. Correction verified: Feb 25, 2022.

Nov 19, 2021: inspection2 deficiencies

  • Safety - Bodies of Water Inaccessible to Children

    “There was a 5- gallon bucket full of water outside the door of the Infant room in the playground area. Note: The bucket was emptied and removed during the inspection.”

    Rule 746.3701(8). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 19, 2021. Correction verified: Nov 29, 2021.

  • Transportation Safety Training -Director and Employee Complete 2 Hours Annually

    “Director did not have a current Transportation Training.”

    Rule 746.1316(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 22, 2021. Correction verified: Nov 24, 2021.

Nov 9, 2021: inspection6 deficiencies

  • Required Equipment in Vehicles - Fire Extinguisher

    “The fire extinguisher in one of the transportation vehicles was last serviced on March 2020. One of the transportation vehicles was observed with used faced mask and candy wrappers on the floor. Corrected at Inspection: The fire extinguisher was serviced during the inspection. The trash from the transportation vehicle was removed.”

    Rule 746.5617(a)(5). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 9, 2021.

  • Electronic Child Safety Alarm - installed and maintained according to manufacturer’s instructions

    “The child safety alarm for a transportation vehicle was not working properly.”

    Rule 746.5625(b). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 11, 2021. Correction verified: Nov 19, 2021.

  • Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion

    “An employee record did not have documentation showing how the employee meets the education requirements. Corrected at Inspection: The employee will not working as a caregiver.”

    Rule 746.1107(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 9, 2021. Correction verified: Nov 9, 2021.

  • Safety - Areas Free From Hazards

    “The wooden garden borders were damage exposing the nails on the connection corners. There was garden shovel accessible to the children during outdoor play. There was a bench with chipped paint at the school age playground area. There were two pieces of broken metal pole which pose a risk for the children during outdoor play. There was a wooden bridge and play structure with chipped paint at the toddler/infant outdoor play area.”

    Rule 746.3701. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 10, 2021. Correction verified: Nov 19, 2021.

  • Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained

    “The loose fill surfacing, pea gravel, for two play structures was not at the required depth.”

    Rule 746.4907(d). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 24, 2021. Correction verified: Nov 30, 2021.

  • Required Personnel Records- Training Hours

    “Trainings hours for two employees were not available for review.”

    Rule 746.901(5). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 11, 2021. Correction verified: Nov 19, 2021.

All 15 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Aug 26, 2026InspectionNo violation found
Jul 31, 2026Inspection5 deficiencies cited
Sep 4, 2025Inspection3 deficiencies cited
Jan 24, 2025Assessment1 deficiency cited
Sep 5, 2024InspectionNo violation found
Oct 5, 2023InspectionNo violation found
Sep 26, 2023Inspection1 deficiency cited
Oct 13, 2022InspectionNo violation found
Oct 6, 2022Inspection3 deficiencies cited
Feb 25, 2022InspectionNo violation found
Feb 17, 2022Inspection1 deficiency cited
Feb 16, 2022Report to the stateNo violation found
Nov 30, 2021InspectionNo violation found
Nov 19, 2021Inspection2 deficiencies cited
Nov 9, 2021Inspection6 deficiencies cited

Is it licensed?

  • Licensed Center, permit issued Apr 1, 2009.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 116 children.
Source:

Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 1 report to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 4-Star (the highest of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.

How does it compare nearby?

  • Among 479 child care providers in Hidalgo County, the middle value for deficiencies cited in the last three years was 3; this one had 9.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

12 of the 479 in Hidalgo County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Imagination Express Learning Center, LLC This child care provider9
Giggles and Scribbles Day Care and Learning Center, Inc.2
Super Star Kids Learning Center L.L.C.3
Martha Alicia Garcia10
Little Explores Academy and Daycare12
Umos Mshs Palmview Center6
Kids Joy Academy LLC8
Little Lobos Daycare8
Abc Little Learners Academy LLC7
Little Scholars Daycare LLC3
Palmview Academy3
The Edutainment Zone 4 LLC18
Little Lobos Daycare #2 LLC15

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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