Susy’s Daycare Center
A licensed child care center in Austin, Texas 78745
308 W William Cannon Dr # B, Austin, Texas 78745. (512) 445-9072.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 4 deficiencies cited in the last three years Middle in Travis County: 3
- 0 rated High by Texas, its most serious level
- 10 inspections on record
- 3-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
4 deficiencies cited in the last three years
The middle of the 624 child care providers in Travis County had 3.
10 inspections on record. The latest, on Feb 4, 2026: 3 deficiencies cited.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
4 deficiencies in 2 months of the last 36. Last cited Feb 2026. Most serious: Medium High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Feb 4, 2026: inspection3 deficiencies
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Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
“Drinking water was not accessible to the three groups of children for about 30 minutes during outdoor active play. This was corrected at inspection when the director took a pitcher of water and cups outside for the children.”
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Annual Sanitation Inspection
“The annual health inspection was due on January 29, 2025.”
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Safety - Electrical Outlets Covered
“Two electrical outlets in the outdoor play area were accessible to children and did not have a cover on them. This was corrected at inspection when the director added a cover to the outlets.”
Mar 6, 2025: inspection1 deficiency
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Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
“At inspection, the playground did not have appropriate surfacing in the use zones.”
4 deficiencies older than three years
Nov 3, 2023: inspection1 deficiency
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Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
“The operation’s playgrounds still have climbing structures and slides, but they still don’t have any loose-fill surfacing or unitary surfacing material in the use zones. They said that Jessica said they can have it this way. I explained that I had spoken with Jessica and she says that the grass must be removed. I showed them the use zones in which the grass must be removed.”
Sep 21, 2023: inspection1 deficiency
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Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
“Upon return to operation, they had still not removed the grass over the pea gravel loose fill as requested by both Jessica Leathers and myself.”
Sep 19, 2023: report to the state1 deficiency
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Report Situation Placing Children at Risk
“While the Director knew about the incident in which one child was alleged to have inappropriately touched another child and reported by email to her Licensing Rep, she did not call the hotline within the required two days.”
May 31, 2023: inspection1 deficiency
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Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
“The operation’s playgrounds have climbing structures and slides, but they don’t have any loose-fill surfacing or unitary surfacing material in the use zones.”
All 13 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Feb 4, 2026 | Inspection | 3 deficiencies cited |
| Apr 3, 2025 | Inspection | No violation found |
| Mar 6, 2025 | Inspection | 1 deficiency cited |
| Apr 11, 2024 | Inspection | No violation found |
| Dec 13, 2023 | Inspection | No violation found |
| Nov 3, 2023 | Inspection | 1 deficiency cited |
| Sep 21, 2023 | Inspection | 1 deficiency cited |
| Sep 19, 2023 | Report to the state | 1 deficiency cited |
| May 31, 2023 | Inspection | 1 deficiency cited |
| Jul 12, 2022 | Inspection | No violation found |
| Jul 6, 2022 | Report to the state | No violation found |
| Jun 23, 2022 | Inspection | No violation found |
| Sep 17, 2021 | Report to the state | No violation found |
Is it licensed?
- Licensed Center, permit issued Oct 10, 2008.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 45 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 3 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 3-Star (the middle of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 624 child care providers in Travis County, the middle value for deficiencies cited in the last three years was 3; this one had 4.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Susy’s Daycare Center This child care provider | 4 |
| Tiny Feet Daycare #2 | 8 |
| Growing Imaginations Learning Center LLC | 0 |
| International Immersion Center | 5 |
| Club Z Inc. | 18 |
| Ymok Daycare Austin LLC | 2 |
| Angels Care and Learning Center | 3 |
| The Burrow School | 4 |
| Pleasant Hill Eac YMCA | 3 |
| Joslin Eac YMCA | 3 |
| Abcdee Learning Center LLC | 2 |
| Snapdragon Preschool | 0 |
| Four Seasons Japanese Daycare | 6 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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