Cynthia Hien Thi Phan

A registered child care home in Houston, Texas 77084

17811 Landing Pines Trl, Houston, Texas 77084. (832) 382-0552.

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

2 deficiencies cited in the last three years Middle in Harris County: 4
0 rated High by Texas, its most serious level
2 inspections on record
Not rated Texas Rising Star rating

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Mar 2025. Most serious: Medium. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5

Inspection (survey): A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation: What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels: Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status: Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity: The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

2 deficiencies cited in the last three years

The middle of the 2,139 child care providers in Harris County had 4.

2 inspections on record. The latest, on Mar 19, 2025: 2 deficiencies cited.

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Mar 2025. Most serious: Medium. The last 3 years, to Nov 5, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2023												Dec
2024	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2025	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2026	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Mar 19, 2025: inspection2 deficiencies

Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age

“One 22mo child was observed sleeping on the couch during the inspection. This was corrected when the child was removed from the couch and placed on a nap mat during nap time.”

Rule 747.4303(a). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Mar 19, 2025.
Children’s Records - Health Statement

“One child admission form was observed missing the required health statement with the signature of the health care professional.”

Rule 747.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 2, 2025. Correction verified: Mar 28, 2025.

5 deficiencies older than three years

Mar 15, 2023: inspection5 deficiencies

Required Admission Information - Release Information

“One child’s record did not contain designated contact information. Note: The caregiver called the parents to obtain this information and placed it on the admission forms during the inspection.”

Rule 747.605(7). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Mar 15, 2023.
Mounting of Fire Extinguishers

“It was noticed that the fire extinguisher was not mounted on the wall. It was placed on the floor in the utility room. Picture was taken.”

Rule 747.5105. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 27, 2023. Correction verified: Mar 17, 2023.
Required Admission Information - Special Needs Statement

“Three out of the eight children’s records checked did not indicate if the child did or did not have any special needs. Note: The caregiver called the parents to obtain this information and placed it on the admission forms during the inspection.”

Rule 747.605(13). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Mar 15, 2023.
Required Admission Information - Emergency Contact

“It was noticed that two children s records did not contain Emergency Contact information. Note: The caregiver called the parents to obtain this information and placed it on the admission forms during the inspection.”

Rule 747.605(6). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Mar 15, 2023.
Written Operational Policies - Promotion of Physical Activity

“The operational policy did not include the information of indoor and outdoor physical activity.”

Rule 747.501(8). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 31, 2023. Correction verified: Mar 17, 2023.

All 2 visits on record

Inspections, investigations and reports to the state
Date	Visit	What the record says
Mar 19, 2025	Inspection	2 deficiencies cited
Mar 15, 2023	Inspection	5 deficiencies cited

Is it licensed?

Registered Child-Care Home, permit issued Nov 23, 2005.
Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
Capacity: 12 children.

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

No corrective or adverse action by Texas on record.
0 reports to the state on record; Texas doesn’t publish whether they were .

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

Texas’s open data doesn’t list owners.

How is it rated?

Not rated in Texas Rising Star.

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

Among 2139 child care providers in Harris County, the middle value for deficiencies cited in the last three years was 4; this one had 2.

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

12 of the 2,139 in Harris County, as the source lists them, same ZIP code first
Place	Deficiencies, 3 years
Cynthia Hien Thi Phan This child care provider	2
The Bear Creek Kindercare	8
Bear Creek UMC School	1
Maria R Tafhurt	1
Katy Isd East Transportation	8
Graciela Fonseca	Not given
Little Leaders Academy	2
Little Hearts Learning Center	8
Sylvia Home Child Care	4
Trang Pham Duong	9
Adriana Martinez	Not given
Mon Petit Learning Center	1
Tuyen Ly	8

What the record doesn’t say

Texas doesn’t publish whether a complaint was substantiated.
Texas rates some paperwork slips as High risk, so read what was actually cited.
Texas doesn’t publish staffing levels or owners for individual providers.

Sources

Texas Health and Human Services Commission, Child care operations (bc5r-88dy).

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
Texas Workforce Commission, Subsidy providers and Texas Rising Star.

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

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Paid listing

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