Hearth Record

Rosa R. Santellana

A registered child care home in Live Oak, Texas 78233

7702 Forest Dream, Live Oak, Texas 78233. (210) 618-8490.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 16 deficiencies in 2 months of the last 36. Last cited May 2025. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

16 deficiencies cited in the last three years

The middle of the 768 child care providers in Bexar County had 5.

5 inspections on record. The latest, on May 19, 2025: 3 deficiencies cited.

Rated High by Texas: AP Renewal background checks submitted -No later than 5 yrs from date last submitted subjects initial or renewal fingerprint-based criminal hist check, at the inspection on Nov 13, 2024

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

16 deficiencies in 2 months of the last 36. Last cited May 2025. Most serious: High. The last 3 years, to Nov 5, 2026.

16 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

May 19, 2025: inspection3 deficiencies
  • Caregivers Annual Training-counted in ratio more than 10 times in a training year

    “When reviewing caregiver files, the annual training was not available for review, and the previous training was last completed in July 2023.”

    Rule 747.1305(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 30, 2025. Correction verified: Jun 6, 2025.

  • Animals at Center - Statement of Health from Veterinarian

    “When looking at files 1 dog did not have a health statement to review.”

    Rule 747.3703(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 30, 2025. Correction verified: May 21, 2025.

  • Written Operational Policies - Promotion of Physical Activity

    “Promotion of indoor and outdoor physical activity was not available for review in the operational policy.”

    Rule 747.501(8). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 23, 2025. Correction verified: May 30, 2025.

Nov 26, 2024: inspection3 deficiencies
  • Training Requirements for Caregivers- Pediatric First-Aid and Pediatric CPR

    “The primary caregiver did not have a current CPR certification for review.”

    Rule 747.1303(2)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 6, 2024. Correction verified: Dec 31, 2024.

  • Children’s Records - Health Statement

    “Three of three children’s records reviewed did not have health statements on file.”

    Rule 747.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 6, 2024. Correction verified: Dec 31, 2024.

  • Children’s Records - Immunizations

    “One of two children’s records reviewed did not have immunizations on file.”

    Rule 747.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 6, 2024. Correction verified: Dec 11, 2024.

Nov 13, 2024: inspection10 deficiencies
  • AP Renewal background checks submitted -No later than 5 yrs from date last submitted subjects initial or renewal fingerprint-based criminal hist check

    “Primary caregiver and household member who had direct access to children in care did not have a background check completed in the last five years from the CBCU regarding the persons eligibility. Note: This was corrected at inspection when all children were sent home.”

    Rule 745.621(b)(1)(A). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 21, 2024. Correction verified: Nov 26, 2024.

  • Training Requirements for Caregivers- Pediatric First-Aid and Pediatric CPR

    “Primary caregiver did not have a current CPR/First aid certification for review.”

    Rule 747.1303(2)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 20, 2024. Correction verified: Nov 26, 2024.

  • Prohibited Equipment for Infants - Baby Walkers

    “An infant was using a walker at the operation. Note: This was corrected at inspection when infant was removed by caregiver from the walker.”

    Rule 747.2315(a)(1). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 13, 2024.

  • Safety - Air Conditioners, Fans, Heaters Safeguarded

    “Outside air conditioner unit was accessible to children in the play area.”

    Rule 747.3501(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 20, 2024. Correction verified: Nov 26, 2024.

  • Lock-down drill 4 times in a calendar year

    “There was no documentation of lock-down drills being conducted.”

    Rule 747.5005(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 20, 2024. Correction verified: Nov 26, 2024.

  • Mounting of Fire Extinguishers

    “Fire extinguisher was stored on the pantry floor, not mounted.”

    Rule 747.5105. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 18, 2024. Correction verified: Nov 26, 2024.

  • Background Check Validation - Once a year listed family homes, licensed, and registered child care homes must validate list of subjects

    “The operation did not validate the list of persons associated with the operation annually. Last validation was completed on 5/30/23.”

    Rule 745.651(2)(B). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 18, 2024. Correction verified: Nov 26, 2024.

  • Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance

    “Verification of liability insurance was not updated annually. Annual verification was last summited 5/30/23.”

    Rule 747.209(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 18, 2024. Correction verified: Nov 26, 2024.

  • Children’s Records - Health Statement

    “Three of three children’s records reviewed did not have health statements on file.”

    Rule 747.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 20, 2024. Correction verified: Nov 26, 2024.

  • Children’s Records - Immunizations

    “Two of three children’s records reviewed did not have immunizations on file.”

    Rule 747.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 20, 2024. Correction verified: Nov 26, 2024.

3 deficiencies older than three years
Jul 21, 2023: inspection3 deficiencies
  • Training Requirements for Primary Caregiver -30 Hours Annual Training

    “Required 30 training hours for the last full year were not ready for review.”

    Rule 747.1303(5)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 4, 2023. Correction verified: Aug 29, 2023.

  • Fire Extinguishers Serviced

    “Fire extinguisher was last serviced in 2020.”

    Rule 747.5107(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 28, 2023. Correction verified: Jul 28, 2023.

  • Children’s Records Accessible - to Licensing

    “Two out of three records reviewed were not available for review.”

    Rule 747.601(c). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 28, 2023. Correction verified: Jul 28, 2023.

All 5 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
May 19, 2025Inspection3 deficiencies cited
Apr 14, 2025InspectionNo violation found
Nov 26, 2024Inspection3 deficiencies cited
Nov 13, 2024Inspection10 deficiencies cited
Jul 21, 2023Inspection3 deficiencies cited

Is it licensed?

  • Registered Child-Care Home, permit issued Apr 29, 2005.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 12 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 0 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 16.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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