Kids Palace Learning Center
A licensed child care center in Irving, Texas 75062
1001 Metker St, Irving, Texas 75062. (972) 252-4222.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas Workforce Commission on Nov 2, 2026.
- 27 deficiencies cited in the last three years Middle in Dallas County: 2
- 3 rated High by Texas, its most serious level (needs attention)
- 21 inspections on record
- 2-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
27 deficiencies cited in the last three years
The middle of the 986 child care providers in Dallas County had 2.
21 inspections on record. The latest, on Jan 6, 2026: no violation found.
Rated High by Texas: No Swaddling of Infant Unless Completed Sleep Exception Form on File, at the inspection on Jan 7, 2025
Rated High by Texas: Safety Requirements for Play Yards - Snug Fitting, Firm, Flat Mattress Designed for Use in Play Yard and No Extra Pads, at the inspection on Mar 4, 2024
Rated High by Texas: Safety Requirements for Active Play Equipment - No Entrapment Openings, at the inspection on Mar 4, 2024
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.
When those deficiencies happened
27 deficiencies in 5 months of the last 36. Last cited Aug 2025. Most serious: High. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.
Aug 15, 2025: inspection1 deficiency
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Children’s Records - Health Statement
“One child’d files was missing a health statement.”
Jul 28, 2025: inspection7 deficiencies
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Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
“I saw the infant caregiver be on their personal cell phone while a child was sitting on their lap. The caregiver then got off their phone and put it away.”
-
Training Requirements for Employees, Caregivers, and Directors - Orientation
“Two staff members were missing their orientation and pre employment affidavits.”
-
Screen Time Activities - Not Used for Under Two
“The infant caregiver had the tv on for 5 children under 2 years old.”
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Safety Requirements for Cribs - Label for Each Infant
“1 infant child did not have a labeled crib.”
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Written Operational Policies - Transportation
“In the operation policies it was missing the transportation section. Also, It was missing the unassigned epinepherine auto injector section and parent rights. It was missing more detail for physical activity.”
-
Children’s Records - Health Statement
“Three children files were missing a health statement.”
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Required Personnel Records - TB Test
“2 staff members were missing their tuberculosis test.”
Jan 7, 2025: inspection2 deficiencies
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No Swaddling of Infant Unless Completed Sleep Exception Form on File
“A 3 month old infant was swaddled to sleep in crib.”
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CPR Training and Recertification Adhere to Guidelines-skill based
“The caregiver CPR training was completed on line.”
Dec 27, 2024: inspection2 deficiencies
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CPR Training and Recertification Adhere to Guidelines-skill based
“The caregiver CPR training was completed on line.”
-
Infant Care Area Furnishings and Equipment -Use of Safety Straps
“During the monitoring visit, there were four infants that were not buckled in their chairs that were connected to the table. The ages of the children were 16 and 17 months. The caregiver buckled the four infants chairs upon request during the monitoring visit.”
Mar 13, 2024: inspection1 deficiency
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Required Admission Information - Physician Information
“2 out of 8 children were missing the name, address, and phone number of the children’s physican.”
Mar 4, 2024: inspection14 deficiencies
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Safety Requirements for Play Yards - Snug Fitting, Firm, Flat Mattress Designed for Use in Play Yard and No Extra Pads
“All play yards had extra mattress space.”
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Safety Requirements for Active Play Equipment - No Entrapment Openings
“On the playground structure, it was missing a wooden piece that creates a opening for entrapment.”
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Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
“Infant caregiver was seen talking on personal device while infants were in care.”
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Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
“6 out of 7 staff records reviewed did not have 24 hours of annual training.”
-
CPR Training and Recertification Adhere to Guidelines-skill based
“7 out of 7 staff records were missing pediatric cpr/first aid with hands on training.”
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Safety Requirements for Play Yards - Label for Each Infant
“All of the play yards were missing the child’s name or number for labeling.”
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Maintenance Procedures for Active Play - Hazards Removed or Repaired
“The playground structure needs to be repaired. It has loose nails accessible to children. Wooden pieces are broken and can cause splinters to children.”
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Requirement of Gas Leak Inspection
“The operation did not have a current gas leak inspection.”
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Director Annual Training 30 Hours Required
“The director did not have 30 clock hours of annual training.”
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Written Activity Plans
“The infant room did not have a written activity plan.”
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Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
“All infants in the infant room were missing infant feeding instructions.”
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Children’s Records - Health Statement
“1 out of 8 children were missing health statements.”
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Required Admission Information - Physician Information
“2 out of 8 children were missing the name, address, and phone number of the children’s physican.”
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Required Personnel Records- Photo Identification
“1 out 7 staff records was missing a photo identification card.”
26 deficiencies older than three years
Sep 12, 2023: report to the state3 deficiencies
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AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
“During the investigation it was determined that a 7-month-old child was asleep in the play yard with a toy in the play yard.”
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Child/ Caregiver Ratio - 13 or More Children
“During the investigation it was determined that the operation failed to maintain ratio.”
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Employee Handwashing After Diapering a Child
“During the investigation, it was determined that the caregiver did not wash hands after completing a diaper change.”
May 18, 2023: inspection3 deficiencies
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Required Equipment in Vehicles - List of Children
“The director transports four children and does not have a list of children she is transporting.”
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Required Equipment in Vehicles - Emergency Medical Information
“The director does not have emergency information on the children she is transporting.”
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Transportation Safety Training -Director and Employee Complete 2 Hours Annually
“The director does not have current transportation training.”
Oct 24, 2022: inspection1 deficiency
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Screen Time Activities - Not Used for Under Two
“The infant classroom was observed watching television.”
Oct 3, 2022: inspection4 deficiencies
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Required Equipment in Vehicles - List of Children
“The operation does not have a list of children that are transported.”
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Child/ Caregiver Ratio - 13 or More Children
“I observed 18 children present with one caregiver. The maximum amount of children with this specified age group may supervise is 15.”
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Employee Handwashing After Diapering a Child
“An employee was observed changing multiple children’s diaper without washing hands.”
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Screen Time Activities - Not Used for Under Two
“A child was observed using screen time and is under two years old. This was corrected when the television was turned off.”
Jun 28, 2022: inspection8 deficiencies
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Required Admission Information - Emergency Medical Authorization
“Four children’s records were reviewed and are missing the following: Child #3 is missing health care information on admission form and also the date the parent signed the emergency authorization part of the form.”
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Training Requirements for Employees and Caregivers - 24 Annual Training
“Four personnel records were reviewed and the following training is missing for three of the staff: MK needs 14 more hours of training for the last full year DB needs 24 hour for last full year LB Nees 24 hours for last full year”
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Required Admission Information - Address and Phone Number
“Four children’s records were reviewed and the following information is missing: Child # 4 needs child’s address Child #1, #3 and #4 need address and phone number of emergency contact Child #1, #3, and #4 need phone number for their release persons information Child #1 needs transportation, field trip, and water permission boxes checked on front page”
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Documented Annual Training - 6 Hours of annual training required
“Four caregiver training records were reviewed and MK, DB, and LB need these trainings for their last full year. These trainings cannot count toward the current year.”
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Director Annual Training - Additional required topics
“Four staff training records were reviewed and the following training is needed for MK, DB, LB: Abuse/Neglect Training SIDS/Abusive Head Trauma/Brain Dev Emergency Preparedness Medication Training Building and Premises Safety Training Communicable Diseases Training Food Allergy Training Hazardous Materials Training”
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Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
“At follow up torn mats were still being used for naptime. During inspection, i observed two children sharing one mat. This was observed with two mats. 20 mats were observed to be torn and can no longer be santizied.”
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Children’s Records - Immunizations
“Four children’s records were reviewed and are missing the following information: Child #1, #2, and #3 need updated shot records Child #1, and #3 need health care Provider Statement Child #3 needs box checked that parent handbook was provided (on front page of admission form).”
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Required Personnel Records
“Four employee records were reviewed and are missing the following information: #1 and #2 are missing affidavit of employment #2 statement about parent handbook and employee handbook as well as verified that she was provided orientation.”
May 24, 2022: inspection1 deficiency
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“During an investigation inspection, three caregivers were observed in the operation and caring for children without an eligible background check.”
May 20, 2022: report to the state6 deficiencies
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Infant May Not Sleep in a Restrictive Device
“Throughout the inspection I observed 3 different infants asleep in a bouncer for more than 10 minutes each and the caregivers had opportunity to move them.”
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Child/ Caregiver Ratio - 13 or More Children
“During inspection i observed one caregiver with 11 infants and one caregiver with 6 infants.”
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Infant Care Area - Crib Placement
“During the inspections, pack n plays were observed touching eacher other with no walking room between and allowing infants to have contact with other cribs. The beds were moved at inspection coming into compliance.”
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Arrangement of Napping Equipment -Provides Sufficient Walking and Work Space
“During inspection, children’s mats were next too each other in rows of four or five with no walking room between them.”
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Employee Handwashing After Diapering a Child
“A caregiver was observed changing a child’s diaper and putting the child in their crib without washing the infants hands or the caregivers hands and then picking up another infant.”
-
Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
“During inspection, i observed two children sharing one mat. This was observed with two mats. 20 mats were observed to be torn and can no longer be santizied.”
All 28 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jan 6, 2026 | Inspection | No violation found |
| Aug 15, 2025 | Inspection | 1 deficiency cited |
| Jul 28, 2025 | Inspection | 7 deficiencies cited |
| Feb 25, 2025 | Inspection | No violation found |
| Jan 7, 2025 | Inspection | 2 deficiencies cited |
| Dec 27, 2024 | Inspection | 2 deficiencies cited |
| Dec 23, 2024 | Report to the state | No violation found |
| Nov 14, 2024 | Inspection | No violation found |
| Oct 23, 2024 | Inspection | No violation found |
| Oct 22, 2024 | Report to the state | No violation found |
| Mar 13, 2024 | Inspection | 1 deficiency cited |
| Mar 4, 2024 | Inspection | 14 deficiencies cited |
| Sep 15, 2023 | Inspection | No violation found |
| Sep 12, 2023 | Inspection | No violation found |
| Sep 12, 2023 | Report to the state | 3 deficiencies cited |
| Aug 18, 2023 | Inspection | No violation found |
| Aug 15, 2023 | Report to the state | No violation found |
| May 18, 2023 | Inspection | 3 deficiencies cited |
| Feb 23, 2023 | Inspection | No violation found |
| Oct 24, 2022 | Inspection | 1 deficiency cited |
| Oct 3, 2022 | Inspection | 4 deficiencies cited |
| Sep 29, 2022 | Report to the state | No violation found |
| Aug 18, 2022 | Report to the state | No violation found |
| Jun 28, 2022 | Inspection | 8 deficiencies cited |
| May 25, 2022 | Inspection | No violation found |
| May 24, 2022 | Inspection | 1 deficiency cited |
| May 20, 2022 | Report to the state | 6 deficiencies cited |
| Feb 17, 2022 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Feb 2, 2005.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 79 children.
Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 7 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 2-Star (the first of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.
How does it compare nearby?
- Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 27.
Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Kids Palace Learning Center This child care provider | 27 |
| Jacqueline Green | 0 |
| YMCA @ Haley Elementary | 4 |
| YMCA @ Johnston Elementary | 0 |
| Redeemer Montessori | 0 |
| Pamela Tippett | 2 |
| Irving Kidz Academy | 5 |
| Danielle Joseph | 4 |
| Irving Montessori Academy | 1 |
| YMCA @ Farine Irving | 5 |
| YMCA @ Brandenburg Irving | 2 |
| YMCA @ Hanes Elementary | 4 |
| Rainbow Academy | 0 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Oct 31, 2026 and checked Nov 2, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.