Hearth Record

Primrose School of Eldorado

A licensed child care center in McKinney, Texas 75070

3999 Eldorado Pkwy, McKinney, Texas 75070. (972) 529-2091.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 12 deficiencies in 6 months of the last 36. Last cited Oct 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

13 deficiencies cited in the last three years

The middle of the 647 child care providers in Collin County had 2.

27 inspections on record. The latest, on Oct 7, 2026: 1 deficiency cited.

Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the report to the state on Jun 30, 2025

Rated High by Texas: Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months, at the inspection on Apr 9, 2025

Rated High by Texas: Prohibited Punishments - Corporal Punishment, at the report to the state on Jun 12, 2024

2 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

12 deficiencies in 6 months of the last 36. Last cited Oct 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

12 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Oct 7, 2026: inspection1 deficiency
  • Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play

    “Two group of children were engaging in outdoor activities without a supply of water for drinking available. The staff corrected the deficiency during the inspection when a staff member brought a supply of drinking water and disposal cups to serve children water during outdoor play. Having a supply of drinking water available to serve children during outdoor may mitigate risk of dehydration.”

    Rule 746.3301(f)(1). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Oct 7, 2026.

Jun 30, 2025: report to the state1 deficiency
  • Prohibited Punishments - Grabbing and Pulling

    “The standard was evaluated for a standard investigation and was found not in compliance. Based on interviews with the staff and the parent of a young child, a caregiver grabbed a young child’s arm to stop them from running away which resulted in the child falling and hitting their mouth on the pole of a play structure.”

    Rule 746.2805(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 25, 2025. Correction verified: Jul 29, 2025.

Apr 9, 2025: inspection5 deficiencies
  • Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

    “The operation does not have a current fire inspection conducted by a fire marshal. The last fire inspection documented 8/24/2023.”

    Rule 746.5101(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 23, 2025. Correction verified: Apr 22, 2025.

  • Training Requirements for Employees, Caregivers, and Directors - Orientation

    “Two caregivers did not have documentation on file acknowledging that an orientation is complete.”

    Rule 746.1301(a)(1)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 23, 2025. Correction verified: Apr 16, 2025.

  • Annual Sanitation Inspection

    “The operation does not have a current health inspection. The last annual health inspection is documented 2/28/2024.”

    Rule 746.3401(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 23, 2025. Correction verified: Apr 16, 2025.

  • Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly

    “The operation has not conducted a current CO detector. The director corrected the deficiency during the inspection by testing the CO detector test.”

    Rule 746.5537(a)(2). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 9, 2025.

  • Children’s Products- Annual Certification

    “The operation did not have the current Children Product Certification form to validate that the CPSC recall list have been view and all of the materials in the operation that are used by children are safe. The Children Safety Product Certification form was last documented 8/26/2023.”

    Rule 746.4135(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 23, 2025. Correction verified: Apr 16, 2025.

Jun 12, 2024: report to the state2 deficiencies
  • Prohibited Punishments - Corporal Punishment

    “Based on interviews with the staff and the parent witness, the operation was found out of the compliance with the standard evaluated. The caregiver was observed hitting a young child on the wrist.”

    Rule 746.2805(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 1, 2024. Correction verified: Jul 1, 2024.

  • Positive Methods of Discipline and Guidance - Redirecting Behavior

    “Based on interviews with a caregiver and a parent witness, a caregiver was observed hitting a young child to redirect the young child’s behavior.”

    Rule 746.2803(4)(C). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 1, 2024. Correction verified: Jul 1, 2024.

May 21, 2024: inspection2 deficiencies
  • Children’s Records - Health Statement

    “A child did not have a health statement on file.”

    Rule 746.603(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 27, 2024. Correction verified: May 31, 2024.

  • Children’s Records - Immunizations

    “Three children did not have current immunizations on file.”

    Rule 746.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 27, 2024. Correction verified: May 31, 2024.

Dec 12, 2023: report to the state1 deficiency
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “This standard was evaluated during the investigation and was found to be deficient. Two infants had similar looking bottles labeled with their names. A caregiver did not use good judgement when they did not check the name on one bottle before giving it to an infant. This resulted in the infant being fed a bottle, containing breastmilk, which belonged to the other infant.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 10, 2024. Correction verified: Jan 26, 2024.

Nov 15, 2023: inspection1 deficiency
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “A caregiver was present in a classroom with children without having a record of a background check being run for them under the operation’s name. This was corrected at inspection when the caregiver left the operation, and the administrative staff ran a background check for the caregiver.”

    Rule 745.641. High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Nov 15, 2023.

18 deficiencies older than three years
Aug 24, 2023: report to the state3 deficiencies
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “Based on information obtained during a DFPS investigation it was determined that due to a child being left unattended on the playground. The caregiver was not providing supervision that ensured the safety of the child in care.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 3, 2023.

  • Report Situation Placing Children at Risk

    “Based on information obtained during the DFPS investigation it was determined the operation did not report that a child was left unsupervised on the playground.”

    Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 3, 2023.

  • Parental Communication - Situation that Placed a Child at Risk

    “Based on the information obtained during a DFPS investigation it was determined that parents of an child in care were not notified when that child was left unsupervised on the playground.”

    Rule 746.307(b)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 3, 2023.

Jun 30, 2023: report to the state1 deficiency
  • Positive Methods of Discipline and Guidance - Redirecting Behavior

    “Based on information obtained during a DFPS investigation it was determined that caregivers at the operation were not redirecting children with positive statements. It was mentioned that spraying water from bottles was utilized to redirect the children.”

    Rule 746.2803(4)(C). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 18, 2023. Correction verified: Aug 24, 2023.

Jun 22, 2023: inspection1 deficiency
  • Children’s Records - Vision and Hearing Screening

    “At the time of inspection, one child did not have their completed vision and hearing screening on file for review.”

    Rule 746.603(a)(6). Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 6, 2023. Correction verified: Jul 7, 2023.

Mar 17, 2023: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “As a result of the investigation, it was determined that the operation was deficient according to this standard. The caregiver was no aware of where the child was and stated so in their interview.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 4, 2023. Correction verified: Apr 28, 2023.

Jan 18, 2023: assessment1 deficiency
  • Report Number of Employees

    “The operation did not complete the required survey to indicate the number of employees that left the operation during the year 2022.”

    Rule 746.303(b). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 20, 2023. Correction verified: Jan 19, 2023.

Oct 24, 2022: inspection1 deficiency
  • AP Initial background checks submitted - At the time you hire someone

    “During the inspection the operation allowed a staff member to be present without an initial background check being run. The operation corrected this during the inspection when the staff member left the operation during lunch and was asked not to return.”

    Rule 745.621(a)(2). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Oct 24, 2022.

Oct 21, 2022: report to the state2 deficiencies
  • Responsibilities of Caregivers - Supervision of Children

    “This standard was evaluated during the investigation and was found to be deficient. A caregiver left a child alone in the classroom. The child was found later by another staff member.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 18, 2022. Correction verified: Dec 2, 2022.

  • Incident/Illness Report Form Shared with Parent

    “Based on a review of the parent signature in the child file and interviews conducted, it was determined the signature on the incident report was not the parent’s original signature.”

    Rule 746.707. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 18, 2022. Correction verified: Dec 2, 2022.

Sep 2, 2022: inspection1 deficiency
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “A caregiver was present in the childcare center in direct care with a group of children with a pending background check. Additional steps had not been taken to ensure clearance prior to the caregiver being present.”

    Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 2, 2022. Correction verified: Sep 2, 2022.

Sep 1, 2022: report to the state2 deficiencies
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “This standard was tasked over this investigation and found to be deficient. It was determined during this investigation that a caregiver did not use good judgment or self-control when they hit a child to try and encourage the child to sit down in the classroom.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 7, 2022. Correction verified: Oct 4, 2022.

  • Prohibited Punishments - Hitting with Hand or Instrument

    “This standard was tasked over for this investigation and found to be deficient. During this investigation it was determined that a caregiver did hit a child with their hand while in care.”

    Rule 746.2805(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 7, 2022. Correction verified: Oct 4, 2022.

Jul 18, 2022: inspection4 deficiencies
  • Infant May Not Sleep in a Restrictive Device

    “At the time of inspection an infant child was observed asleep in a restrictive rocker chair. The child was removed by one of the caregivers present after being instructed to do so during this inspection time.”

    Rule 746.2426. High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jul 18, 2022.

  • Transportation Safety Training -Director and Employee Complete 2 Hours Annually

    “At the time of inspection, the drivers for the operation did not have a copy of their most recent transportation training certificate on file for review.”

    Rule 746.1316(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 1, 2022. Correction verified: Jul 21, 2022.

  • Documentation of Drills

    “At the time of inspection, the operation did not have it’s most current safety drills practiced on file for review.”

    Rule 746.5205(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 1, 2022. Correction verified: Jul 20, 2022.

  • Children’s Records - Immunizations

    “At the time of inspection, one child did not have his most current immunization record on file for review.”

    Rule 746.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 1, 2022. Correction verified: Jul 21, 2022.

Jun 30, 2022: report to the state1 deficiency
  • Prohibited Punishments - Hitting with Hand or Instrument

    “This standard was tasked over for the investigation and found to be deficient. The caregiver involved in this incident admitted to hitting a child in care. The caregiver named is no longer present at the facility and more redirection and behavior methods have been put in place to better assist the child in care.”

    Rule 746.2805(4). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jul 1, 2022.

All 44 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Oct 7, 2026Inspection1 deficiency cited
Jun 1, 2026Report to the stateNo violation found
Mar 12, 2026InspectionNo violation found
Mar 6, 2026InspectionNo violation found
Feb 6, 2026InspectionNo violation found
Feb 4, 2026Report to the stateNo violation found
Jul 29, 2025InspectionNo violation found
Jul 22, 2025InspectionNo violation found
Jul 2, 2025InspectionNo violation found
Jun 30, 2025Report to the state1 deficiency cited
Apr 9, 2025Inspection5 deficiencies cited
Jun 14, 2024InspectionNo violation found
Jun 12, 2024Report to the state2 deficiencies cited
May 21, 2024Inspection2 deficiencies cited
May 2, 2024InspectionNo violation found
May 1, 2024Report to the stateNo violation found
Feb 29, 2024InspectionNo violation found
Feb 20, 2024Report to the stateNo violation found
Dec 13, 2023InspectionNo violation found
Dec 12, 2023Report to the state1 deficiency cited
Nov 15, 2023Inspection1 deficiency cited
Aug 24, 2023Report to the state3 deficiencies cited
Jun 30, 2023Report to the state1 deficiency cited
Jun 22, 2023Inspection1 deficiency cited
Jun 2, 2023InspectionNo violation found
May 30, 2023Report to the stateNo violation found
Apr 28, 2023InspectionNo violation found
Mar 21, 2023InspectionNo violation found
Mar 17, 2023Report to the state1 deficiency cited
Jan 18, 2023Assessment1 deficiency cited
Dec 2, 2022InspectionNo violation found
Nov 18, 2022InspectionNo violation found
Oct 24, 2022Inspection1 deficiency cited
Oct 21, 2022Report to the state2 deficiencies cited
Oct 14, 2022InspectionNo violation found
Oct 13, 2022Report to the stateNo violation found
Sep 2, 2022Inspection1 deficiency cited
Sep 1, 2022Report to the state2 deficiencies cited
Jul 18, 2022Inspection4 deficiencies cited
Jul 1, 2022InspectionNo violation found
Jun 30, 2022Report to the state1 deficiency cited
May 27, 2022InspectionNo violation found
May 24, 2022Report to the stateNo violation found
Dec 2, 2021InspectionNo violation found

Is it licensed?

  • Licensed Center, permit issued Dec 10, 2003.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 197 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 16 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 13.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

12 of the 647 in Collin County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Primrose School of Eldorado This child care provider13
YMCA at Comstock Elementary9
The Learning Experience18
Psa Mckinney0
Heartland Montessori Academy5
Mckinney Academy13
Xplor7
Revathi Potluri9
Childrens Lighthouse of Mckinney23
The Academy at Craig Ranch43
Naushaba AlamNot given
Auntie Audreys House0
Laura Vargas8

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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