Primrose School of Eldorado
A licensed child care center in McKinney, Texas 75070
3999 Eldorado Pkwy, McKinney, Texas 75070. (972) 529-2091.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 13 deficiencies cited in the last three years Middle in Collin County: 2
- 5 rated High by Texas, its most serious level (needs attention)
- 27 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
13 deficiencies cited in the last three years
The middle of the 647 child care providers in Collin County had 2.
27 inspections on record. The latest, on Oct 7, 2026: 1 deficiency cited.
Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the report to the state on Jun 30, 2025
Rated High by Texas: Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months, at the inspection on Apr 9, 2025
Rated High by Texas: Prohibited Punishments - Corporal Punishment, at the report to the state on Jun 12, 2024
2 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
12 deficiencies in 6 months of the last 36. Last cited Oct 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Oct 7, 2026: inspection1 deficiency
-
Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
“Two group of children were engaging in outdoor activities without a supply of water for drinking available. The staff corrected the deficiency during the inspection when a staff member brought a supply of drinking water and disposal cups to serve children water during outdoor play. Having a supply of drinking water available to serve children during outdoor may mitigate risk of dehydration.”
Jun 30, 2025: report to the state1 deficiency
-
Prohibited Punishments - Grabbing and Pulling
“The standard was evaluated for a standard investigation and was found not in compliance. Based on interviews with the staff and the parent of a young child, a caregiver grabbed a young child’s arm to stop them from running away which resulted in the child falling and hitting their mouth on the pole of a play structure.”
Apr 9, 2025: inspection5 deficiencies
-
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The operation does not have a current fire inspection conducted by a fire marshal. The last fire inspection documented 8/24/2023.”
-
Training Requirements for Employees, Caregivers, and Directors - Orientation
“Two caregivers did not have documentation on file acknowledging that an orientation is complete.”
-
Annual Sanitation Inspection
“The operation does not have a current health inspection. The last annual health inspection is documented 2/28/2024.”
-
Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
“The operation has not conducted a current CO detector. The director corrected the deficiency during the inspection by testing the CO detector test.”
-
Children’s Products- Annual Certification
“The operation did not have the current Children Product Certification form to validate that the CPSC recall list have been view and all of the materials in the operation that are used by children are safe. The Children Safety Product Certification form was last documented 8/26/2023.”
Jun 12, 2024: report to the state2 deficiencies
-
Prohibited Punishments - Corporal Punishment
“Based on interviews with the staff and the parent witness, the operation was found out of the compliance with the standard evaluated. The caregiver was observed hitting a young child on the wrist.”
-
Positive Methods of Discipline and Guidance - Redirecting Behavior
“Based on interviews with a caregiver and a parent witness, a caregiver was observed hitting a young child to redirect the young child’s behavior.”
May 21, 2024: inspection2 deficiencies
-
Children’s Records - Health Statement
“A child did not have a health statement on file.”
-
Children’s Records - Immunizations
“Three children did not have current immunizations on file.”
Dec 12, 2023: report to the state1 deficiency
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“This standard was evaluated during the investigation and was found to be deficient. Two infants had similar looking bottles labeled with their names. A caregiver did not use good judgement when they did not check the name on one bottle before giving it to an infant. This resulted in the infant being fed a bottle, containing breastmilk, which belonged to the other infant.”
Nov 15, 2023: inspection1 deficiency
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“A caregiver was present in a classroom with children without having a record of a background check being run for them under the operation’s name. This was corrected at inspection when the caregiver left the operation, and the administrative staff ran a background check for the caregiver.”
18 deficiencies older than three years
Aug 24, 2023: report to the state3 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Based on information obtained during a DFPS investigation it was determined that due to a child being left unattended on the playground. The caregiver was not providing supervision that ensured the safety of the child in care.”
-
Report Situation Placing Children at Risk
“Based on information obtained during the DFPS investigation it was determined the operation did not report that a child was left unsupervised on the playground.”
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Parental Communication - Situation that Placed a Child at Risk
“Based on the information obtained during a DFPS investigation it was determined that parents of an child in care were not notified when that child was left unsupervised on the playground.”
Jun 30, 2023: report to the state1 deficiency
-
Positive Methods of Discipline and Guidance - Redirecting Behavior
“Based on information obtained during a DFPS investigation it was determined that caregivers at the operation were not redirecting children with positive statements. It was mentioned that spraying water from bottles was utilized to redirect the children.”
Jun 22, 2023: inspection1 deficiency
-
Children’s Records - Vision and Hearing Screening
“At the time of inspection, one child did not have their completed vision and hearing screening on file for review.”
Mar 17, 2023: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“As a result of the investigation, it was determined that the operation was deficient according to this standard. The caregiver was no aware of where the child was and stated so in their interview.”
Jan 18, 2023: assessment1 deficiency
-
Report Number of Employees
“The operation did not complete the required survey to indicate the number of employees that left the operation during the year 2022.”
Oct 24, 2022: inspection1 deficiency
-
AP Initial background checks submitted - At the time you hire someone
“During the inspection the operation allowed a staff member to be present without an initial background check being run. The operation corrected this during the inspection when the staff member left the operation during lunch and was asked not to return.”
Oct 21, 2022: report to the state2 deficiencies
-
Responsibilities of Caregivers - Supervision of Children
“This standard was evaluated during the investigation and was found to be deficient. A caregiver left a child alone in the classroom. The child was found later by another staff member.”
-
Incident/Illness Report Form Shared with Parent
“Based on a review of the parent signature in the child file and interviews conducted, it was determined the signature on the incident report was not the parent’s original signature.”
Sep 2, 2022: inspection1 deficiency
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“A caregiver was present in the childcare center in direct care with a group of children with a pending background check. Additional steps had not been taken to ensure clearance prior to the caregiver being present.”
Sep 1, 2022: report to the state2 deficiencies
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“This standard was tasked over this investigation and found to be deficient. It was determined during this investigation that a caregiver did not use good judgment or self-control when they hit a child to try and encourage the child to sit down in the classroom.”
-
Prohibited Punishments - Hitting with Hand or Instrument
“This standard was tasked over for this investigation and found to be deficient. During this investigation it was determined that a caregiver did hit a child with their hand while in care.”
Jul 18, 2022: inspection4 deficiencies
-
Infant May Not Sleep in a Restrictive Device
“At the time of inspection an infant child was observed asleep in a restrictive rocker chair. The child was removed by one of the caregivers present after being instructed to do so during this inspection time.”
-
Transportation Safety Training -Director and Employee Complete 2 Hours Annually
“At the time of inspection, the drivers for the operation did not have a copy of their most recent transportation training certificate on file for review.”
-
Documentation of Drills
“At the time of inspection, the operation did not have it’s most current safety drills practiced on file for review.”
-
Children’s Records - Immunizations
“At the time of inspection, one child did not have his most current immunization record on file for review.”
Jun 30, 2022: report to the state1 deficiency
-
Prohibited Punishments - Hitting with Hand or Instrument
“This standard was tasked over for the investigation and found to be deficient. The caregiver involved in this incident admitted to hitting a child in care. The caregiver named is no longer present at the facility and more redirection and behavior methods have been put in place to better assist the child in care.”
All 44 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 7, 2026 | Inspection | 1 deficiency cited |
| Jun 1, 2026 | Report to the state | No violation found |
| Mar 12, 2026 | Inspection | No violation found |
| Mar 6, 2026 | Inspection | No violation found |
| Feb 6, 2026 | Inspection | No violation found |
| Feb 4, 2026 | Report to the state | No violation found |
| Jul 29, 2025 | Inspection | No violation found |
| Jul 22, 2025 | Inspection | No violation found |
| Jul 2, 2025 | Inspection | No violation found |
| Jun 30, 2025 | Report to the state | 1 deficiency cited |
| Apr 9, 2025 | Inspection | 5 deficiencies cited |
| Jun 14, 2024 | Inspection | No violation found |
| Jun 12, 2024 | Report to the state | 2 deficiencies cited |
| May 21, 2024 | Inspection | 2 deficiencies cited |
| May 2, 2024 | Inspection | No violation found |
| May 1, 2024 | Report to the state | No violation found |
| Feb 29, 2024 | Inspection | No violation found |
| Feb 20, 2024 | Report to the state | No violation found |
| Dec 13, 2023 | Inspection | No violation found |
| Dec 12, 2023 | Report to the state | 1 deficiency cited |
| Nov 15, 2023 | Inspection | 1 deficiency cited |
| Aug 24, 2023 | Report to the state | 3 deficiencies cited |
| Jun 30, 2023 | Report to the state | 1 deficiency cited |
| Jun 22, 2023 | Inspection | 1 deficiency cited |
| Jun 2, 2023 | Inspection | No violation found |
| May 30, 2023 | Report to the state | No violation found |
| Apr 28, 2023 | Inspection | No violation found |
| Mar 21, 2023 | Inspection | No violation found |
| Mar 17, 2023 | Report to the state | 1 deficiency cited |
| Jan 18, 2023 | Assessment | 1 deficiency cited |
| Dec 2, 2022 | Inspection | No violation found |
| Nov 18, 2022 | Inspection | No violation found |
| Oct 24, 2022 | Inspection | 1 deficiency cited |
| Oct 21, 2022 | Report to the state | 2 deficiencies cited |
| Oct 14, 2022 | Inspection | No violation found |
| Oct 13, 2022 | Report to the state | No violation found |
| Sep 2, 2022 | Inspection | 1 deficiency cited |
| Sep 1, 2022 | Report to the state | 2 deficiencies cited |
| Jul 18, 2022 | Inspection | 4 deficiencies cited |
| Jul 1, 2022 | Inspection | No violation found |
| Jun 30, 2022 | Report to the state | 1 deficiency cited |
| May 27, 2022 | Inspection | No violation found |
| May 24, 2022 | Report to the state | No violation found |
| Dec 2, 2021 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Dec 10, 2003.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 197 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 16 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 13.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Primrose School of Eldorado This child care provider | 13 |
| YMCA at Comstock Elementary | 9 |
| The Learning Experience | 18 |
| Psa Mckinney | 0 |
| Heartland Montessori Academy | 5 |
| Mckinney Academy | 13 |
| Xplor | 7 |
| Revathi Potluri | 9 |
| Childrens Lighthouse of Mckinney | 23 |
| The Academy at Craig Ranch | 43 |
| Naushaba Alam | Not given |
| Auntie Audreys House | 0 |
| Laura Vargas | 8 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.