Hearth Record

Primrose School of Las Colinas

A licensed child care center in Irving, Texas 75039

700 Fluor Dr, Irving, Texas 75039. (972) 831-1000.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas Workforce Commission on Nov 2, 2026.

The last 24 months 10 deficiencies in 6 months of the last 36. Last cited Aug 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

10 deficiencies cited in the last three years

The middle of the 986 child care providers in Dallas County had 2.

34 inspections on record. The latest, on Oct 20, 2026: outcome pending.

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Aug 26, 2026

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Aug 5, 2026

Rated High by Texas: Prohibited Punishments - Corporal Punishment, at the report to the state on May 23, 2026

5 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Oct 31, 2026. Updated daily.

When those deficiencies happened

10 deficiencies in 6 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 2, 2026.

10 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

Aug 26, 2026: report to the state1 deficiency

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “The investigation found the standard to be deficient. A child was left unsupervised in a classroom.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 11, 2026. Correction verified: Sep 14, 2026.

Aug 5, 2026: report to the state1 deficiency

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “On two separate occasions, two children exited their assigned classrooms and were found outside.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 31, 2026. Correction verified: Sep 14, 2026.

May 23, 2026: report to the state2 deficiencies

  • Prohibited Punishments - Corporal Punishment

    “A caregiver used corporal punishment toward a child by tapping a child’s arm.”

    Rule 746.2805(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 29, 2026. Correction verified: Jun 1, 2026.

  • Prohibited Punishments - Humiliating, Rejecting, Yelling

    “A caregiver used prohibited punishment toward children by yelling at them.”

    Rule 746.2805(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 29, 2026. Correction verified: Jun 1, 2026.

Apr 22, 2026: inspection2 deficiencies

  • Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly

    “The carbon monoxide detector check was not ran for the month of March 2026. The operation administration checked the device and logged the monthly check.”

    Rule 746.5537(a)(2). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 22, 2026.

  • Required Personnel Records -Training Hours

    “The operation staff’s training files for the selected ten staff, were not available for review during the inspection.”

    Rule 746.901(6). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 8, 2026. Correction verified: May 8, 2026.

Mar 25, 2026: report to the state2 deficiencies

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “A child was left unsupervised.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 15, 2026. Correction verified: Apr 22, 2026.

  • Parental Communication - Situation that Placed a Child at Risk

    “The operation failed to communicate with a parent concerning their child being left unsupervised.”

    Rule 746.307(b)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 15, 2026. Correction verified: Apr 22, 2026.

Jan 9, 2026: report to the state1 deficiency

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “A child was unsupervised while on the playground.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 28, 2026. Correction verified: Jan 30, 2026.

Nov 27, 2024: report to the state1 deficiency

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “8 children ages of 5 years old to 8 years old was left unattended in the classroom for approximately 2- 5 minutes.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 17, 2024. Correction verified: Dec 19, 2024.

8 deficiencies older than three years
Oct 6, 2023: report to the state1 deficiency

  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “Based on the information gathered during the investigation, it has been determined that a child was unattended, and caregiver was not at a physical proximity that allowed visual and/or auditory awareness of the child in care.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 16, 2023. Correction verified: Oct 30, 2023.

Aug 15, 2023: inspection2 deficiencies

  • Children’s Products- Annual Certification

    “CPSC/recall form was not available for review during the visit.”

    Rule 746.4135(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 25, 2023. Correction verified: Aug 24, 2023.

  • Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors

    “Fire extinguishers, carbon monoxide, and smoke detectors have not been monitored monthly. No document was available for review.”

    Rule 746.801(10). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 25, 2023. Correction verified: Aug 24, 2023.

Feb 9, 2023: report to the state1 deficiency

  • Responsibilities of Caregivers - Supervision of Children

    “This standard was evaluated in regard to an investigation and a violation of minimum standards was found. A child was left in the classroom unsupervised during a weather drill. The caregiver was terminated.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 21, 2023. Correction verified: Feb 22, 2023.

Jan 24, 2023: assessment1 deficiency

  • Report Number of Employees

    “The provider has not reported the number of employees that have left.”

    Rule 746.303(b). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 26, 2023. Correction verified: Feb 14, 2023.

Sep 2, 2022: report to the state1 deficiency

  • Prohibited Punishments - No Harsh, Cruel or Unusual

    “A caregiver used inappropriate discipline by hitting a child on the hand. This was corrected when the caregiver was terminated.”

    Rule 746.2805. High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Sep 6, 2022.

Jan 12, 2022: report to the state1 deficiency

  • Responsibilities of Caregivers- Supervision of Children

    “It was determined during an investigation that a child was left unattended and without supervision from caregivers.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 9, 2022. Correction verified: Feb 23, 2022.

Nov 19, 2021: inspection1 deficiency

  • Required Records Maintained and Made Available - Sanitation Inspection Report

    “The person left in charge did not know where the health inspection was located.”

    Rule 746.801(12). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 26, 2021. Correction verified: Dec 1, 2021.

All 54 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Oct 20, 2026InspectionOutcome pending
Sep 14, 2026InspectionNo violation found
Aug 27, 2026InspectionNo violation found
Aug 26, 2026Report to the state1 deficiency cited
Aug 6, 2026InspectionNo violation found
Aug 5, 2026Report to the state1 deficiency cited
Jun 1, 2026InspectionNo violation found
May 26, 2026InspectionNo violation found
May 23, 2026Report to the state2 deficiencies cited
Apr 22, 2026Inspection2 deficiencies cited
Apr 2, 2026InspectionNo violation found
Mar 25, 2026InspectionNo violation found
Mar 25, 2026Report to the state2 deficiencies cited
Mar 16, 2026InspectionNo violation found
Mar 12, 2026Report to the stateNo violation found
Jan 30, 2026InspectionNo violation found
Jan 13, 2026InspectionNo violation found
Jan 9, 2026Report to the state1 deficiency cited
Dec 19, 2025InspectionNo violation found
Dec 12, 2025InspectionNo violation found
Dec 11, 2025Report to the stateNo violation found
Aug 15, 2025InspectionNo violation found
Aug 12, 2025Report to the stateNo violation found
Jun 17, 2025InspectionNo violation found
Jun 13, 2025Report to the stateNo violation found
Dec 19, 2024InspectionNo violation found
Dec 2, 2024InspectionNo violation found
Nov 27, 2024Report to the state1 deficiency cited
Jul 11, 2024InspectionNo violation found
Jun 10, 2024Report to the stateNo violation found
Apr 22, 2024InspectionNo violation found
Apr 18, 2024Report to the stateNo violation found
Dec 14, 2023InspectionNo violation found
Nov 17, 2023InspectionNo violation found
Nov 16, 2023Report to the stateNo violation found
Oct 30, 2023InspectionNo violation found
Oct 9, 2023InspectionNo violation found
Oct 6, 2023Report to the state1 deficiency cited
Aug 15, 2023Inspection2 deficiencies cited
Jun 19, 2023InspectionNo violation found
Jun 15, 2023Report to the stateNo violation found
Feb 24, 2023InspectionNo violation found
Feb 22, 2023InspectionNo violation found
Feb 13, 2023InspectionNo violation found
Feb 9, 2023Report to the state1 deficiency cited
Jan 31, 2023Report to the stateNo violation found
Jan 24, 2023Assessment1 deficiency cited
Sep 6, 2022InspectionNo violation found
Sep 2, 2022Report to the state1 deficiency cited
Feb 23, 2022InspectionNo violation found
Feb 8, 2022InspectionNo violation found
Jan 14, 2022InspectionNo violation found
Jan 12, 2022Report to the state1 deficiency cited
Nov 19, 2021Inspection1 deficiency cited

Is it licensed?

  • Licensed Center, permit issued Jan 20, 2004.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 209 children.
Source:

Texas HHSC, child care operations. Released Oct 31, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 19 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Oct 31, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 2, 2026. Updated daily.

How does it compare nearby?

  • Among 986 child care providers in Dallas County, the middle value for deficiencies cited in the last three years was 2; this one had 10.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Oct 31, 2026. Updated daily.

11 of the 986 in Dallas County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Igrow Montessori0
Wonderland Montessori Academy of Las Colinas2
Kce Champions LLC @ Uplift North Hills1
YMCA at La Villita Elementary School2
Irving Kindercare5
Primrose School of Las Colinas This child care provider10
Saint Christopher Montessori11
Legacy Kids Academy0
Hai Thi Vo1
Richardson Isd Northwood Hills Elementary2
Richardson Isd- Richardson Terrace Elementary5
Richardson Isd O. Henry Elementary0

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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